Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Serena Mah
(@SerenaCMah) reported
from
Edmonton, Alberta
@snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sergio
(@SergioJr27) reported
@Fidomobile and @RogersBiz has to be the worst customer service that I’ve ever seen. Thanks for wasting my time and charging me with unlimited and nonsense fees.
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Croatian Jedi🇭🇷
(@SmellyFishtank) reported
@Fidomobile you pieces of garbage, I'm going to miss my world Cup game because of your incompetence.
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Ekniranjan
(@Ekniran01760152) reported
@Fidomobile I've ordered a phone and not sure how to track the progress. Can you please help.
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KC
(@kehseekn) reported
@Fidomobile signed up with you yesterday and now your network is no longer working on my phone. Keep trying to get through to support on live chat and told its full. Not able to make calls so can’t call in #fail
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Elizabeth Mitchell
(@Eliz__Mitchell) reported
@Fidomobile Hey Fido, every time I try to get my (adult) kids names on their accounts I get pawned off on someone else. Can't do it in the store, can't do it with the person on the phone, can't do it unless we're all together. Now I've been on hold for an hour and a half. WTF?
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Alen Marks
(@alenppc) reported
Once again @Fidomobile is about to lose a customer since they won’t match a public plan offered by @koodo. I bet if they lose enough customers they will match it in a week time but by then it will be too late. Would have preferred to avoid this hassle but here we go again #greed
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samir rana
(@Saji2105) reported
@Fidomobile @CCTS_CPRST: Hello, your wait time over phone is 3 hours this is crazy, I have issue with credit card payment, My payment went through Nov 2nd but stills I am owning to Fido 2 bills
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Muckracker
(@SardonicIAm) reported
@Fidomobile What does it take to get you to stop harassing me about a customer that doesn't live at my residence? Shall I go to the media and then a lawyer?
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Kanye Western
(@KanyeWestern8) reported
Wow @Fidomobile I’m a customer and I have to wait over 3 hours for an agent? #customerservice
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justin coleman
(@misfitgraves) reported
@Fidomobile been trying to deal with a billing issue all day either through phone or chat but nothing is working please adjust my bill as I never signed up for device protection on any devices a fraud case is already been posted on my account