Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Fido outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
||
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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******* Cory
(@CoryCocaine) reported
@Fidomobile @FidoSolutions glad after waiting 20 minutes for a call back - rather waiting in chat, the agent disconnects the convo without saying anything. Great pivot support wise. Went from being able to contact a person on the phone to chat centres and bots. Terrible
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Ankur Sharma
(@ankursharma1602) reported
@Fidomobile hey Fraudo! I ordered a device on 30th July and still haven't received it. Every time I try contacting customer care I'm asked to wait. Haven't seen a more lousy enterprise ever. What's up?
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Risai
(@risai04) reported
@Fidomobile worst customer service. Agents come on live chat and don’t even response. This is unacceptable.
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MUKESH DHATWALIA
(@impeccable_soul) reported
@Fidomobile #takeresponsibility #worstcustomerexperience I am still waiting for the case to be resolved that has been ongoing for more than a month. Last month your team told me that the issue is resolved yet I got an incorrect bill this month, and I am chasing you guys again
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Anthony Krusinckas
(@krusinckas) reported
@Fidomobile 1/2 my wife recently did an upgrade for a new. She did it through the #fido app and mistakenly did it on my number. I had already gotten a phone. Now #Fido thinks I upgraded again. I've informed them of the mistake but no luck. No customer service period. #Bigtelecom
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Melodie Osborne Scott 🇨🇦🇨🇦🇨🇦🇺🇦🇺🇦🇺🇦
(@mellybelle57) reported
@Mikeggibbs We have @Fidomobile which uses Rogers. Ever since the big outage our service has been crap. I called Fido, they said. No changes were made. Did a “network refresh” whatever that was and it’s still no better. Dropped calls and weak service
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Ahmed Matti
(@AhmedMatti1) reported
@Fidomobile My data isn’t working are services down?
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MUKESH DHATWALIA
(@impeccable_soul) reported
@Fidomobile you have the worst customer service I have interacted it. Worst company to deal with. I have been chasing you guys for past one month to fix a issue that you are responsible for. Your fraud team doesn’t get back. Your customer agents don’t know what to do #fido
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xsx
(@xsonarisx) reported
Today's @Fidomobile data outage I experienced is giving me flashbacks to the Canada-wide outage- again left without connectivity & Fido was not at my side- this time during a power outage!
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Madan K Suwal
(@madanksuwal) reported
@Fidomobile is it only me feeling poor network quality and reduced internet speed since the last few days?