Fido Outage Report in Edmonton, Alberta
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (62%)
-
Internet (26%)
-
Wi-fi (6%)
-
E-mail (3%)
-
Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
-
Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
-
Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
-
Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
-
Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
-
Serena Mah
(@SerenaCMah) reported
from
Edmonton, Alberta
@snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle
-
Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Karli A. Young🌲
(@Explorer_Kay) reported
from
Douro-Dummer, Ontario
Complain about this at least once at week @Fidomobile. My service is crap! One bar IN MY HOUSE. How many calls have I missed? Not sure but I know my doctors can’t get ahold of me! Awesome!!!
-
Dodo🦤
(@meelyp) reported
Hey @Fidomobile I've noticed that every time I'm on West Vancouver my service it's really slow or non existent, please fix that ☹
-
harrylamba
(@harrylamba) reported
@Fidomobile I had already DM'd. I am being charge $140 for a service that was not available to me when I was in India - " Roam like home" facility - for my 10 day short trip to India
-
M A N I
(@mani2naga) reported
@Fidomobile You are spending million $ for promotions but can’t you let the customer knows through messages that their promotion offer is going to end and they will be charged from now.? I paid $471.21 instead of $60. #NeedJustice
-
Neel Shah
(@neelshah85) reported
@Fidomobile Tried to renew my discount or cancel my home internet service. Your chat rep stopped responding and your phone rep hung up when I tried to cancel. Filed a CCTS complaint but still no confirmation that you’ll cancel it. How do I cancel my service?
-
colleen
(@colleenrhoden09) reported
@Fidomobile Ate these contests really legit? I have spinner the wheel and it never lands on the Fido dog. It’s not just this contest it’s all of them.
-
Vamsi Kosaraju
(@VamsiKosaraju1) reported
@Fidomobile-Plz hav better coordination between sales,chat customer care team & retention team.Due to lack of coordination & communication, clients like myself will end paying over $5 per month over two years. Fido client of 10 yrs with this level of service, Kudos Fido!!!
-
Gaurav Thummar
(@GauravThummar) reported
@Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.
-
Gaurav Thummar
(@GauravThummar) reported
@Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.
-
Brad Jacobs
(@bradleyhere) reported
@Fidomobile YOUR CUSTOMER SERVICE IS A JOKE....I AM GOING TO GO TO TELUS...I HAVE BEEN TRYING TO GET AHOLD OF MARK AT EXT 8815 IN YOUR FRAUD DEPT ALL DAY!!! NO CALL BACK NO NOTHING!!! YOUR COMPANY IS A JOKE!!!!