Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (26%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Khyati Wadhawan
(@KhyatiW) reported
@FidoSolutions @Fidomobile Leaving Fido forever, never coming back. It’s been more than week now since we are face troubles with internet and everytime we are getting the same reply from the technicians that there is an outage in your area. They can’t fix the outage in a week?
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!
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Farana
(@Bookkeepingclo2) reported
@Fidomobile need to hire better IT staff to support your customers instead of having your customers going in circle.
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Straker
(@Onelovepeace7) reported
@Fidomobile @carlesdijous Fido service sucks. Cancel your contract now!!!
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lu l
(@luliu94) reported
@Fidomobile been trying to apply a promotion to my Fido account for the past three days, I tried calling customer support and they couldn’t help and now the online account page is down. Any updates on when this will be working?
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Areeb Ansari
(@AreebUllah10) reported
I am using 30Gb for 60$, and all of a sudden when i want to downgrade my data package to 10GB You are offering me 10GB for 56$ ? So i am saving 4$ and loosing out on 20GB ? Isn't that stupid? 'cause of these abysmal offers I'd be not be doing business with you guys. @Fidomobile
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Straker
(@Onelovepeace7) reported
@Fidomobile Watch out because Fido will rip you off with their roaming charges. They say they will only charge you if it’s on but that’s a lie. If you go out of the country they charge you $15 per day whether you use it or not!!! Time to CANCEL Fido!!! You’ve been warned.
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Straker
(@Onelovepeace7) reported
@Fidomobile Nancy call centre supervisor said I was lying to her after I read the text that Fido sent me. Fido is ripping people off daily and their customer service sucks. Cancel your Fido contracts today!!!