Fido

Fido Outage Report in Edmonton, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 11/26/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Fido outage reports came from the following cities: Edmonton.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton E-mail
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JanisThiessen Dr. Janis Thiessen (@JanisThiessen) reported

    Hey @Fidomobile, about the extra data for being a loyal customer: thanks? But I never use all my current data anyway, so this is not useful or meaningful. What about a $ credit on my bill instead?

  • timblackmore777 Just Watchin the world go by (@timblackmore777) reported

    @mariestellaa_ @Fidomobile @FidoSolutions Just got my Rogers bill today and still no credit, nothing on my Fido bill either. They said it was going to be automatic but I’m sure they will find someway to turn this around on the customer.

  • thisisninya Penny Lane (@thisisninya) reported

    @Fidomobile my mobile data has been down since this morning and I can't through your technical support. Is this another #networkoutage?

  • Bruce_Winter Bruce Winter (@Bruce_Winter) reported

    @MJForbes @Fidomobile Suspect not, but getting a person to answer a customer question in Canada telecom-land is nigh on impossible. That’s b/c it’s the customer's fault there’s a problem.

  • cterlson Craig Terlson (@cterlson) reported

    @JanisThiessen @Fidomobile I got the same from Rogers - hey, here's a bunch of free data that you will never use, cuz that's the kind of generous folks we are. What. Ever.

  • hadley4ipswich Philip Hadley (@hadley4ipswich) reported

    @Fidomobile Your phone lines tell you to use the website & your 'live' chats cut people off. I'm cancelling my service, I have several family members in Canada who will be doing the same. UTTER DISGRACE.

  • John_nye77 John Nye (@John_nye77) reported

    @Fidomobile why do you make it Impossible to speak to a live person for billing support?? The Phone# just redirects to a chat bot! How is a chat bot supposed to refund me for erroneous billing charges?

  • Bruce_Winter Bruce Winter (@Bruce_Winter) reported

    @MJForbes @Fidomobile Customer$ are a pain in the the a$$, when they have the temerity to engage.

  • jennsaidthis Jenn (@jennsaidthis) reported

    Soooooo, when are we supposed to see the “discount” because of the @Rogers outage? I just got my July bill from @Fidomobile without any changes 🤔

  • MJForbes Marty Forbes (@MJForbes) reported from Lac Ste. Anne County, Alberta

    @Bruce_Winter @Fidomobile The master of the…shuffle off to somebody else. Can’t find a single person who will say ‘I will fix the problem.’ Brand new phones don’t generally have SIM cards with hundreds of contacts in them do they?