Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (26%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Serena Mah
(@SerenaCMah) reported
from
Edmonton, Alberta
@snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jeannie Patano 🇨🇦🇵🇹
(@jeanniepatano) reported
@Fidomobile Why don't you offer family shared data plans? Fido has really gone to **** since Rogers took over. No more fido dollars, no more free phones on 2 year contract. Now to upgrade your phone you're required to change your current plan. 21 years with fido. Time to switch.
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PYO Accessories
(@pyoaccessories) reported
@Fidomobile to make matter worse as I am currently waiting on hold, who thought it was a good idea to have that awful playlist. You think your customers want to be serenaded during long wait times.
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Hetal Mangukia
(@hmangukia9) reported
Called @FidoSolutions, got transferred 5 times saying this is not the right department. Later, you guys disconnect my call. #fido #virus @Fidomobile Also, you charge me for the services I do not use. That’s like, bad 😢 I need compensation 😫 hehe
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John Tin
(@JohnnnnyT) reported
What does it take to get @Fidomobile attention? How do I get some customer service? So frustrated...
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Kuber Karol
(@karol_kuber) reported
@Fidomobile i have subscribed to an add on which provides me 1500 mins of international calling to specific countries. But I'm unable to track the usage of the mins on your Android app and website. Pls help me i don't want unnecessary overages
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Jim Kost
(@Photoplasia) reported
@Brightstar - your replacement of my broken @Fidomobile phone was easy to book and prompt - so why did you send me a cheap third party charger and cable that fell apart on first use? Do better.
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RNJtech20
(@RnJtech20) reported
@chatrmobile @Fidomobile YOU GUYS NEED TO GIVE ME MY SERVICE THAT I PAID $50 FOR, I NEED THIS FOR MY INTERVIEW, OR MY COMPANY IS GOING TO COST ME MY JOB AND TAXPAYERS MONEY.
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Thomas Muhlhausen
(@TMuhlhausen) reported
@chatrmobile @Fidomobile Chatr is HORRIBLE and bills every 28 day period rather than a full month I was curious as to why my dates kept changing. Now I'm trying to contact them through their app and it only leads to twitter or Facebook :/ not very professional and extremely shady without receipts
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Mad Ask
(@sharktatoe) reported
@Fidomobile Been a customer for a long time, me and my wife, plans coming to an end soon. Who do I email about a couple new phones and plans, since I have been a customer for a long time I expect a special deal, not the advertised ones.
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Harold L. Garroz
(@haroldlgarroz) reported
Well, my @Fidomobile store doesn't have the phone I want, and the online store is not working (at least for me it freezes right on the "Place Order" button). I'll take this as a sign. (Though I don't know if the sign is to keep my current phone or to switch providers)