Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (7%)
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E-mail (4%)
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Wi-fi (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Serena Mah
(@SerenaCMah) reported
from
Edmonton, Alberta
@snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Prateek Kumar
(@TheWiseBear_) reported
@Fidomobile @FidoSolutions is it possible to make a change in my upgrade my order before delivery? Unable to reach live chat or twitter support team at the moment.
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Akshay Patel
(@akshayp2312) reported
@Fidomobile worst service. I have been calling fido since 3 days . No one is there to help. Today i was on the line for 1 hour & no one was there to help. The second time i called they told me to call again later. Very much disappointed.
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Posh2Ivy
(@MsPosh34) reported
@Fidomobile I’m at 2:48 hour mark! At this point I’m only interested in how long more you’ll leave me on hold, not any other service! @FidoSolutions #fido
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Rick 🥨
(@rickydhfx) reported
@Hunny_diva @koodo @Fidomobile I know they can’t make you stay. But did they kick any phone tab costs down the road to month 25. I guess that’s my question.
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Nick Di Gennaro
(@nickdigennaro) reported
@FidoSolutions @Fidomobile The problem in this country is that the #CRTC is in bed with these phone companies by not allowing more competition from abroad. So here in Canada we have the world's highest phone rates & companies can continue giving us lousy service without worrying about serious competition.
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Abhishek D
(@Abhishe16695751) reported
@Fidomobile Your website is very slow unable to see upgrade phone page.
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Hydra
(@VKHydra101) reported
@Fidomobile I was put on hold for 2 hours, when the rep finally answered my phone, she upgraded my plan without my consent then when i questioned her why changing it to a worst plan she hanged up on me! WTF? FIDO seriously?
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Manveet Kaur
(@manveet_k) reported
So @Fidomobile is offering great Black Fri deals to increase their customer base but won’t open those great deals to their existing customers…phone lines busy..chat queues closed..the in store employees have been directed not to entertain the existing customers..wow!
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Josh Rachlis
(@JoshRachlis) reported
from
Ottawa, Ontario
@Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.
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Pierre’s Fondled Wood
(@verandaguy) reported
@Fidomobile Perhaps on of you can run over and pick up the phone at the call centre because I have been on hold for two hours two days in a row. What horrible customer service. You play the same ****** music as well on repeat.