Fido

Fido Outage Report in Edmonton, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 12/29/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • adigupta88 Aditya Gupta (@adigupta88) reported

    @Fidomobile ...when a customer does not make a payment, you are after his or her life to ensure payment is made. However, when you have to make a payment to your customer, you will ensure to not make the payment and torture your ex-customer.

  • _mariajcruz Maria J. Cruz (@_mariajcruz) reported

    Hi @Fidomobile do you know today you have some sort of scam running on numbers operated by you - I have gotten a call every hour today since 6am. Answered 2 of them - no one there. They leave a silent message every time. WTF? Anyone else? #scam #spam #fido

  • LisaPothead Lisa Pothead (@LisaPothead) reported

    @Fidomobile your website sucks. Cant get ahold of anyone.. you keep sending me emails to call you guys but you know..you guys cut my phone off so how am I supposed to call you?

  • M0_0SMAN MOHAMED OSMAN (@M0_0SMAN) reported

    . @Fidomobile @FidoSolutions I've been a customer for 7 years and spent thousands of dollars over the years and the customer service I get in response is a 3 hour phone run around when I'm disputing roaming charges from a country I've never step foot in. Ridiculous..

  • youngkwangwon Kris (@youngkwangwon) reported

    @Fidomobile Fido customer service is garbage. Waste 10 to 30 in waiting for an agent and nothing gets resolved. Customer service agents have no clue what they are doing.

  • jas_nlevy jason levy (@jas_nlevy) reported

    @Fidomobile I’ve been getting spam phone calls every 20 minutes all day long each time from a different 965 number. I’ve tried calling Fido but there doesn’t seem to be a way to talk to a human. Is there someone who can help out with this?

  • AthleticTfk TFK Athletic Performance (@AthleticTfk) reported

    @Fidomobile I called just to switch my internet service to my new home and you created two acct. I called back to cancel the old service and your agents cancelled Both! Just on the phone for 3hrs reps come back with no solution and call hangs up 😡

  • Nequiiraa cinnamonncriptoast (@Nequiiraa) reported

    @Fidomobile @FidoSolutions you guys need to fix up on your data! You guys are most definitely stealing data from me! There’s just no way

  • sc2019de porygon (@sc2019de) reported

    hello @Fidomobile, I need some help. I switched providers to Fido and wanted to keep my old phone number. I followed all the steps but I keep getting an error that my number is going to expire. What can I do?

  • M0_0SMAN MOHAMED OSMAN (@M0_0SMAN) reported

    . @Fidomobile I've been a customer for 7 years and spent thousands of dollars on service over the years and the customer service I get is a 3 hour phone run around when I'm dispute roaming charges from a country I've never step foot in. Ridiculous...