Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Fido outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
||
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Almog
(@RAlmog) reported
@fidomobile , 45 min on the line for tech support? too much for my taste. you should do better.
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GirlWithNoChill
(@GirlsGotNoChill) reported
@Fidomobile @FidoSolutions what kind of service do you even offer your clients?
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Zain Adil
(@zeeadil) reported
@Fidomobile 7+ hours on the phone with your care agents and their supervisors over the last week and I still don't know what's going on with my case. Honestly the #WORST customer experience ever! WILL NOT RECOMMEND Fido to anyone ever again. #Fido
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Colleen M Cole
(@ColleenMCole) reported
@Fidomobile help! My phone & my husband's phone (Google & iPhone) keep losing the ability to hear the other person. It's been three days. Anyone who calls us or who we call has this issue. We’ve reset our phones. Not fixed. Can't call in for help either. Can't hear the prompts.
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Gary
(@iamgaryallen) reported
@Fidomobile I've been waiting 3 months on a refund and now can't access your phone support because it no longer recognizes my phone number. How can I get support?
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Miles Jones
(@MilesJones) reported
Listening to a shitty version of ‘sweet child of mine’ on hold w @Fidomobile for 2hrs + ... shoot me in the face. I’ve been a customer since 1999 ... cool 😎 #Nothanks
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Nicolasنيكولاس
(@BatiGolllll) reported
@FidoSolutions Hi Van, I have a phone contract with Telus as well (and I was with Rogers before that for 12 years) and I have never faced such an issue. Make sure YOU find smarter ways to steal from people. I will make sure everyone knows about this problem with WhatsApp and @Fidomobile 👏👏
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Milad 🍁
(@MiladBC) reported
@Fidomobile I am a new user,I tried to sign up online but there was an issue with my credit check.I called Fido to solve it and requested "Express Pickup" your representative insisted that there won't be any additional fees,but when I went to pickup,the store charged me a sim fee
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Hakuna Zuo
(@HakunaZuo) reported
@FidoSolutions @Fidomobile No I live alone and its powered off most of the time last month. The support I called said "I would like to trust you" which hurts. I do think the previous number owner tied his Google play with this number which is not fully cleaned when you recycle the number.
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Buddhafied
(@buddhafied) reported
Thanks, @Fidomobile for offering the same deal! For reference, @koodo’s sales rep became extremely rude when I told him I am going to decline their offer because I got a good counter offer by Fido. Also, @kodoo hasn’t posted anything on Twitter for months! It matters!