Fido

Fido Outage Report in Edmonton, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 12/27/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • j_busari Jitz (@j_busari) reported

    The worst possible service provider, they give you a run around and you cant talk to anyone competent @Fidomobile @FidoSolutions

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @harrylamba @Fidomobile Same thing just happened to me. The agent said before I left to turn off data and you won’t get charged. Get back and have 15 days at $15 per day. CANCEL your Fido contract now!!!

  • nayakashu Ashutosh Nayak (@nayakashu) reported

    @FidoSolutions @Fidomobile @FidoSolutions 6) I received a call from Fido today afternoon and the issue was fixed with positive resolution.

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile @Vojhoc Fido service sucks. Cancel your contract now!!!

  • tyy_sweet TyySweet (@tyy_sweet) reported

    Don't ever use @Fidomobile because their customer service is a joke. Bullshit charges that I'm spending hours trying to get removed. I swear any other company would have figured this out for me by now.

  • veronicaagolds v✨ (@veronicaagolds) reported

    @Fidomobile yo how come half way through my bill cycle my data stops working for 75% of the day?? customer service over the phone hit me w the “have u tried turning it off then back on” as if that never occurred to me.

  • vphantom Stéphane Lavergne (@vphantom) reported

    Hey @Fidomobile why did you never fix your web site? It's been what, ~6 years and I STILL can't update my credit card on your prepaid site? "Oops, that didn't work!" (a 5xx error in your JSON API). I gave you VERY DETAILED debugging info the last 2 times, for nothing?

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @Fidomobile Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today !!!

  • gurveer51515676 gurveer (@gurveer51515676) reported

    @Fidomobile @FidoSolutions You need to work on your voicemail service. It does not say day and time when the message was left. And after saving 3 messages it start saying your voice message storage is full. I used to have @FreedomMobile , they have far better voicemail service.

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.