Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Fido outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
||
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Lane
(@thisisninya) reported
@Fidomobile my mobile data has been down since this morning and I can't through your technical support. Is this another #networkoutage?
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit await to but cut by your staff again?
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Dr. Janis Thiessen
(@JanisThiessen) reported
Hey @Fidomobile, about the extra data for being a loyal customer: thanks? But I never use all my current data anyway, so this is not useful or meaningful. What about a $ credit on my bill instead?
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Bruce Winter
(@Bruce_Winter) reported
@MJForbes @Fidomobile Customer$ are a pain in the the a$$, when they have the temerity to engage.
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Nadeem
(@NadeemAhmadhere) reported
@Fidomobile Well , i guess you need to add a factor in your algorithm that targets customers who would value it most. Isn’t that what traditional marketing sense is all about ? In your case , intention seems to be target the customer who will never use the promo!!!
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile Your phone lines tell you to use the website & your 'live' chats cut people off. I'm cancelling my service, I have several family members in Canada who will be doing the same. UTTER DISGRACE.
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Craig Terlson
(@cterlson) reported
@JanisThiessen @Fidomobile I got the same from Rogers - hey, here's a bunch of free data that you will never use, cuz that's the kind of generous folks we are. What. Ever.
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John Nye
(@John_nye77) reported
@Fidomobile why do you make it Impossible to speak to a live person for billing support?? The Phone# just redirects to a chat bot! How is a chat bot supposed to refund me for erroneous billing charges?
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Gareth W
(@garethsports) reported
Anybody else with @Fidomobile having issues making and receiving calls lately? It's been hell all week, most incoming calls go straight to voicemail without showing a missed call, and it takes several tries to dial out. Atrocious call quality quite often too.
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Penny Baldwin-French ☮️
(@scoutkayaker) reported
@Fidomobile We used to have great signal at our cottage. So strong I could use phone as hot spot for laptop for work. Now, we barely get 1 bar. FaceTime won’t work. Phone calls cut in and out. CAN’T GET ANYONE AT FIDO WHO CARES. Just the brush off.