Fido

Fido Outage Report in Edmonton, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 12/20/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • puosiveuw puosive (@puosiveuw) reported

    @Fidomobile cellular down. "no services" Im seeing lots of ppl getting the same issue so please don't copy & paste "we are not aware of any outage" message. Just escalate it.

  • VintageMarieeee christina ree (@VintageMarieeee) reported

    @judes1487 @Fidomobile Same issue in downtown Toronto. This has been ongoing for 30+ minutes.

  • tinypeanut___ elaina pham (@tinypeanut___) reported

    @deahgee @Fidomobile I have the same issue right now

  • AJTAGTW Ankur Jain (@AJTAGTW) reported

    @Fidomobile my services are not working for the past 3 hours and the best support i am getting is a chat bot asking me to call in morning at 9 am??? This is GARBAGE customer support and it is ridiculous to leave a customer stranded.

  • StretchStudios Stretch (@StretchStudios) reported

    @judes1487 @Fidomobile Any updates. Still blackout for me ..

  • mustafajan97 mustafa (@mustafajan97) reported

    Fix the faking problem you goofs @Fidomobile @FidoSolutions

  • dheeraj88 Deejay Dheeraj (@dheeraj88) reported

    @judes1487 @Fidomobile I have tried rebooting my phone multiple times, still no network. Fix it please, I'm losing business😤

  • jennyCiupa Jenny Ciupa (@jennyCiupa) reported

    Sooo I have no service at 2 am. What Da heck @Fidomobile ?

  • VineelJayanthM Vineel Jayanth (@VineelJayanthM) reported

    @Fidomobile @FidoSolutions No service detected from past 30mins. Now that its too late, hoping resolution at least by day break! #NoNetwork #ServiceDown #BusinessContinuityProtocol?

  • Em56099077 Em (@Em56099077) reported

    @Fidomobile service is down. Wifi and data seem to be fine. Oshawa, ON