Fido Outage Report in Edmonton, Alberta

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

• 
  Letters to LALA Land (@byMissMisa) reported 16 minutes ago from Edmonton, Alberta

  @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kurian OS (@Achayan) reported 4 minutes ago

  @FidoSolutions @Fidomobile Since the outage happened month bavk you said you do plan to give credits to the affected users right?. What happened to that?. #fido #fidooutage #rogersoutage @RogersHelps

• 
  Barnik Datta (@DattaBarnik) reported 6 minutes ago

  @Fidomobile Truly disappointed and feel let down. Instore rep confirmed calls and texts to US is covered. Got billed CAD 198 as a result of this trust. True is the struggle of new immigrants!

• 
  Charles Dow (@Charles00436660) reported 8 minutes ago

  @Fidomobile internet service at M1B has been off since before 7 am today

• 
  Wanda Probe (@Voice4Silent) reported 9 minutes ago

  @Rogers @Fidomobile I thought there was a promise that customers like me, would not lose mobile. I can tell you that's not true. Checking down detector shows that the service has been randomly going down all over Canada. Why? #rogersoutage

• 
  Mara N (@Feral_Kat_) reported 13 minutes ago

  So anyone else still waiting on their pathetically small rebate from @Fidomobile or @Bell? Seems they have taken lessons from @icbc about promises of rebates and not delivering. Is gaslighting customers the new service levels we are to expect from billion dollar companies now?

• 
  Andrea Velez (@AndreaVelez93) reported 17 minutes ago from Toronto, Ontario

  @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

• 
  Teekatown (@Teekatown) reported 23 minutes ago

  Been trying to get a call back since Monday. Terrible service. What ever happened to press zero and talk to someone? @Fidomobile

• 
  e (@gutless_worm) reported 28 minutes ago

  The @Fidomobile website has always been terrible but it's been over a year since I've been able to access it on MacOS Safari. Get rid of your god-awful SPA design and just give me a website where I can actually pay my bill.

• 
  Nɛ̌bɔːjʃa (@linije_crtam) reported 34 minutes ago

  We just had the worst customer service experience with @FidoSolutions @Fidomobile We were charged for 6 days of roaming service that we didn't have. In Fido's words, they can't refund charges that "Fido deems valid" - their answer to every proof that we provided. Customer lost.

• 
  魏武雅 (@cainawuha) reported 37 minutes ago

  @Fidomobile I live in ajax, fido home internet has stoped working since 12:00am every day this week. EVERY DAY! Every time I am on online meeting. Customer service told me this is caused maintenance. I can not understand why you need maintenance every work day especially when people are