Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (45%)
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Internet (40%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Har2424
(@Har24242) reported
@Fidomobile Why we have to book a call? Why can't there are no customer service people at the same time? It was before ..Fido what's to save money not to hire more people but when the phone and plan comes they charged heavy
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Kyle Plumadore
(@plum_ky) reported
@Fidomobile your customer service is a joke. I requested a call back for today. Call got disconnected and now I can only get a call back tomorrow evening. This is absurd. The rep should have called me back. He put me on hold to look into something.
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Wes Glassford
(@wesglassford) reported
Anyone else in Edmonton on @Fidomobile without service?
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patyporkchop
(@patyporkchop) reported
@Fidomobile @deepcik1 Issues in Toronto. Please update your customers.
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Albertan8181
(@albertan8181) reported
@Fidomobile @Xil_llix Fido Network down in Edmonton too.
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patyporkchop
(@patyporkchop) reported
@Nicki15 @Fidomobile They are the worst now. Can't speak to anyone there without an appointment.
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c
(@chescadcn) reported
@Fidomobile @deepcik1 Girl fix ur network I BEGGGG 💔💔
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✝🙏🍁 SimplyBlessed 🐈🦇🐘
(@MacnChzPlz) reported
@Fidomobile After sitting with this all day, I still feel I must add: It's disappointing when your rates go up, yet your customer service goes down. I speak as someone who worked in customer service for almost 50 yrs. Fido used to be set apart in excellence in that regard, imo.
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Wes Glassford
(@wesglassford) reported
@albertan8181 @Fidomobile @Xil_llix My wife is in Beaumont and she is fine. I work in the city and no service.
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Phoenix🕉️
(@Phoenix25R) reported
Hey @Fidomobile , what's the point of "customer service" if I have to wait 2+ days just to speak to someone? My issue is urgent — by the time I get a callback, it'll be the weekend and I might as well go to a store. This is not acceptable. I need help now!!