Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (54%)
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Internet (31%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@_Djawe) reported
@Fidomobile @FidoSolutions I wanted to buy a Fido number with a plan online, but anytime I choose the "PLANS" and then "add a line", I see an error saying that Fido facing a problem and contacting to support! it is for days and no solution yet. I want to buy it online and no time for go to store right now
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Holly Kent
(@hollykent) reported
@nashls @Fidomobile They try to tell me the issue isn't their cell towers but EVERYONE on the Rogers network in the County is having this issue. Switching to the 3G network helped (settings>cellular>cellular data options) but it's not great.
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Holly Kent
(@hollykent) reported
I bought my phone through @Fidomobile shortly before my network just stopped working in my region. The cell towers are overloaded and I can't my phone unless I'm connected to wifi or outside of Prince Edward County. I've been speaking to tech support for months, no change (cont.)
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nuzhat
(@Madiary11) reported
@FidoSolutions Sorry, I think you've misread the tweet. I mean to say I'm regretting it very much as the number of scam calls and fraud texts/ links I recieve has gone up in huge numbers. For both me and my husband. Very disappointed at the service now @Fidomobile
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vishal arora
(@arovishal) reported
@Fidomobile It has been exactly 9 days since I joined Fido and I am already thinking to switch.First called tech support to fix the speed. Today when I saw my credit report I was surprised to see Fido did two hard checks without my permission! BEWARE new customers
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Pamela C
(@mmmmmmcoffee) reported
@Fidomobile I am really disappointed with your customer service. We’ve been working on a new account opening for weeks. We’ve had nothing but trouble. And your hold time for customer service is a joke. We’ve wasted hours.
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◽️tweet◽️
(@_tweeeet_) reported
@Fidomobile But why is it so slow? That’s so 10 years ago.
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PYO Accessories
(@pyoaccessories) reported
@Fidomobile The default wifi that was provided to me is no longer working. Its 2021 and just imagine what its like not having wifi for 10 days out of the month. Can you please explain how I pay my internet bill every month and this is the type of service I am receiving.
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Denny Howell
(@DennyHowell20) reported
@Fidomobile Do you have 10GB plan? And where can I get support?
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Shermila
(@shermil2012) reported
More than 30 minutes on the phone to talk to Fido customer service! Maybe hire more people! Bad service for the amount of money you charge! SMH @FidoSolutions @Fidomobile