Fido Outage Report in Edmonton, Alberta

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

• 
  Eric Jenkins (@jeneric41) reported 12 minutes ago from Edmonton, Alberta

  @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

• 
  Serena Mah (@SerenaCMah) reported 24 minutes ago from Edmonton, Alberta

  @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

• 
  Letters to LALA Land (@byMissMisa) reported 37 minutes ago from Edmonton, Alberta

  @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

• 
  Case (@case_r_k) reported 49 minutes ago from Edmonton, Alberta

  Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

• 
  Nikki (@nokihu) reported 51 minutes ago from Edmonton, Alberta

  @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

• 
  Deals (@LeTabby) reported 54 minutes ago from Edmonton, Alberta

  Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I’M HIM (@itzAlwayzGABY) reported 3 minutes ago

  @Fidomobile has the worse service and customer service ever, they’re all clueless AF

• 
  reese’s pieces (@reesebunnyy) reported 5 minutes ago

  why is @Fidomobile so slow tonight 😩

• 
  Mann Patel (@mannp2711) reported 10 minutes ago

  Worst customer service I experienced in the last 2 months. I returned the device which I got wrong, even though I waited a lot for a new device after that, I returned the device and it's been a week and still, I didn't get my refund.@FidoSolutions @Fidomobile

• 
  Sean Libin (@seanlibin) reported 17 minutes ago

  Wow @Fidomobile your customer service has become unbearable. You cannot speak to an agent except to book a call a day or two later. Been a customer since 1997 (before Rogers bought Microcell). It’s time to go. Was a good run.

• 
  faruk (@_farukhekimoglu) reported 18 minutes ago

  @Fidomobile internet outage Donlands and Cosburn… could you inform? Losing internet intermittently…

• 
  Kdpskingra (@kdpskingra) reported 19 minutes ago

  @Fidomobile very poor service by Fido. Still haven't received my refund 295$ , waiting from last 3 months. Pathetic service.

• 
  Cam (@kaptincam) reported 21 minutes ago

  @Fidomobile If you call their CS line, you cycle through the menus, only to have them direct you towards a text service putting you in que. It would be great if you got to talk to someone, and not trying to message back and forth via text.

• 
  Kdpskingra (@kdpskingra) reported 21 minutes ago

  @Fidomobile please refund my outstanding amount 295$, I haven't received any cheque by mail at mentioned address (in my Fido account). Please refund my outstanding amount 295$. Very poor service. I am really disappointed.

• 
  ThinkTillUCan(t) (@ThinkTillUCan) reported 22 minutes ago

  @Fidomobile Hi, how can I stop calls coming from 18332680996 in regards to the person I don’t know (but assume was previously the owner of the number I was given as a new client)? Google it, please, there are many incidents of Fido and Chatr users experiencing this issue

• 
  𝕒𝕤𝕙𝕝𝕖𝕪 𝕝𝕠𝕨𝕖 (@yeahwellso) reported 26 minutes ago

  @Fidomobile why don’t I have home internet. Please help!!