Fido

Fido Outage Report in Edmonton, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 12/11/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Fido outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton E-mail
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • SerenaCMah Serena Mah (@SerenaCMah) reported from Edmonton, Alberta

    @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Ptrikster Ptriky (@Ptrikster) reported

    @Fidomobile I want to talk to a human being. I don't care about being put on hold. But I am super irritated that I call your Customer Support only to be directed to 3 layers of ineffective automated service.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    What the hell @Fidomobile @FidoSolutions? I just got $60 in US fees on my phone bill when the last time I used my phone in the states was in 2020? Not only do I refuse to pay that but I'm going to cancel my account after more than 10 years with you. This is bullshit!

  • vignesh22jan Vignesh R (@vignesh22jan) reported

    @Fidomobile - I returned my Home internet router on 24/03/2023, but i got an email today saying that the equipment is not yet received. I have a copy of the Canada post recipe. Can you help.

  • arwahussainphd Arwa Hussain (@arwahussainphd) reported

    Canadian internet/data plans suck so much. Wifi has been down due to #icestorm2023 since yesterday. Mobile data is so limited and only way to keep connected and I know my measly monthly allowance will expire in these two days. Fricking give more @Fidomobile

  • ELYABITBOL ELY ABITBOL (@ELYABITBOL) reported

    @Fidomobile I was promised a certain rate, but instead, I have been paying much more than I was told at the store The fact that you have been overcharging me for months is unacceptable. I trusted your company to provide me with honest services,I feel like I have been let down

  • shishidolll SHISHI🫧 (@shishidolll) reported

    @Fidomobile what is going on? our phones have been down for way too long this is ridiculous. 2 DAYS??!

  • lildorry Avantika Dora (@lildorry) reported

    @Fidomobile @RogersHelps @ONconsumer I’m an international student that came in December and is struggling with finances.I’m being wrongfully charged $500 for international calling which were done in 2 months and charged altogether. I’m in no capacity to pay these charges. Help me

  • ZacNadir Zakaria Nadir (@ZacNadir) reported

    @Fidomobile Unable to sign in to my account after I enabled mfa! Please assist!

  • atiiaan Atian (@atiiaan) reported

    @Fidomobile I've been experiencing the worst customer service since I've added a new line to my account. Fido agent makes a mistake and I'm the one who has to be on phone/chat with them for few hours just to fix his one mistake! It's been more than 2 months

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    @tamcos71 @Fidomobile @FidoSolutions Oh man that sucks! My roaming is off too. Fido credited back my money because they couldn't prove I was down in the states on calls and texts and using data. I rarely touch my phone when I'm outside Canada. Can you ask them for the proof you were on your phone?