Fido

Fido Outage Report in Edmonton, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 01/11/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenMachalek Darren Machalek (@DarrenMachalek) reported

    Cell providers need to do better. I got a great offer to switch. So I called @Fidomobile to see they can match, after 15+ years of loyalty they told me no. So I switched providers. Now I get a call from Fido begging me to come back. Maybe treat your customers right the first time

  • tty007 Ghislain Leduc (@tty007) reported

    @Fidomobile @HarveysCanada wow , I get promotions constantly with my Fido for free Harveys stuff.. but hey guess what ? The code never works…

  • ALandman10 Artur (@ALandman10) reported

    Hey @Fidomobile I am experiencing unbearably slow internet speeds today. Can you please let me know if there's an issue in my area?

  • S26217095Gurjit Gurjit Sandhu (@S26217095Gurjit) reported

    @Fidomobile your service is totally worst. I suggest to all Please don’t use fido ever. They make fool their customer @FidoSolutions just because of you guys i am under depressed. I crossed 350min just because technical issues and you sent me very huge amount.

  • Joel08322500 Joel Dieudonner (@Joel08322500) reported

    @Fidomobile I can’t login in my account

  • Rebecca_King77 VanillaThrilla (@Rebecca_King77) reported

    @Jamiepage1000 @Fidomobile Hope it never has any issues... a technical support person can’t come Until Thursday.... THURSDAY So not internet the whole week basically

  • jyottoor05 manjyot toor (@jyottoor05) reported

    How is it that Fido always drops the ball when it come to service and customer service. @Fidomobile

  • JustinBarracosa MMA Fight! Magazine (@JustinBarracosa) reported

    @Fidomobile Hello! I have a question re: my internet billing that requires email to properly explain; it's too complex for a phone call, and I can't get live support to work. Would you kindly provide me with the appropriate email address to contact billing support? Thank you!

  • Sriniva66701551 Srinivasan1 (@Sriniva66701551) reported

    @Fidomobile @jdutchermusic @haviahmighty I'm extremely aggravated after discussing the matter with your support representatives and would like to get this matter escalated to the Senior leadership.

  • csaurabhkumar Saurabh (@csaurabhkumar) reported

    @Fidomobile @FidoSolutions can I have a resolution on case #238933 which is not resolved from last 5 months.