Fido Outage Report in Edmonton, Alberta
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The latest reports from users having issues in Edmonton come from postal codes T6W.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
Live Outage Map Near Edmonton, Alberta
The most recent Fido outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Total Blackout | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Sherwood Park |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Serena Mah
(@SerenaCMah) reported
from
Edmonton, Alberta
@snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dilsha
(@ddxlsha) reported
@Fidomobile I was charged my plan amount for both my lines even though both are on a temporary suspension and has been for months now (it’s still actively on the temporary suspension). When I try to reach out for support there’s only robots available and they don’t understand.
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櫘 🦊🍡 in CA 🎻📷
(@_v_e_n) reported
@opinionated_fin @Fidomobile I filed a complaint to CCTS, let see if you want to do that also. No service is provided during the transition except of charging me for $75 when I have a perfectly fine device is unacceptable.
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Intrepid Critic
(@Who_knewit) reported
@Fidomobile I was an idiot, please forget I sent this.
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Neil
(@opinionated_fin) reported
@Fidomobile But why should it apply..my device is a one plus 5g device. This is just a manufactured way of charging customers.. you're making customers leave your service by this tactic
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Neil
(@opinionated_fin) reported
@Fidomobile @_v_e_n This is the same issue I'm facing..Charged me as well. Guess I have to change my connection.
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Neil
(@opinionated_fin) reported
@rasendunanavati @Fidomobile @Rogers Exactly the same issue..have a similar phone and been billed 84 bucks on this with no reversal by Fido. Phone interaction- I2429037112
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Neil
(@opinionated_fin) reported
@Fidomobile Please help with reversal of charges for 3g transitioning to my account. My CC reference I2429037112. Been a loyal customer for a couple of years, but this sort of unnecessary charges will make me switch
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Neil
(@opinionated_fin) reported
@Fidomobile @DJBryson Similar issue with me. I've been charged 84 bucks for no reason and after waiting an hour on CC, they informed me no reversal of charges
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Deejay Bee
(@DJBryson) reported
@Fidomobile Thanks for your help, but i'm no longer a customer. Maybe relay this to management. Guessing you lost a few.
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Laeraya
(@LaerayaFPS) reported
@Fidomobile Got off the phone with them 20 minutes ago. It’s very frustrating, especially when the guy I was talking to had long pauses between questions and couldn’t answer simple ones. I asked if there was anything he could do to help, and said no.