Fido

Fido Outage Report in Edmonton, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 11/25/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Fido outage reports came from the following cities: Edmonton.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton E-mail
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MediaGirlOttawa Lisa W (@MediaGirlOttawa) reported

    Anyone having trouble with cell service? @Rogers @Fidomobile all out in our house - #kanata

  • ReginaWayd Regina Wayd (@ReginaWayd) reported

    @Rogers @RogersHelps @Fidomobile your ******* **** isnt working!!!! Please allow all your customers to use wifi call so at least we are not paying for nothing!!!!! #fido #rogers

  • Aysenihalkuru2 Ayse nihal kuru (@Aysenihalkuru2) reported

    @Fidomobile The phones are not working. Is it a joke?

  • JasonCobill Jason Cobill (@JasonCobill) reported

    I don't know for sure, but I think the wave of calls for vaccine appointments have crashed the @Fidomobile network in Ottawa this morning.

  • svaliyani svaliyani (@svaliyani) reported

    @Fidomobile Any update on the outage? I am unable to make calls for few hours now!

  • Melibouza29 Melissa Mignacca (@Melibouza29) reported

    @BobbyGarabet @FidoSolutions @Fidomobile Vidéotron did the exact same stupid thing a few weeks back. Took them hours to update Twitter. Nothing on their web site, app, phone message etc. They had tens of thousands of people plugging and unplugging routers around the province. So dumb. Companies please learn !

  • ayush0110 Ayush Saxena (@ayush0110) reported

    @Fidomobile - can you please share an update on what's happening? The network has been down since the morning. Unable to make/receive calls or connect to internet.

  • LadyKayRain LadyKay (@LadyKayRain) reported

    @Fidomobile @Rogers @RogersHelps what on earth is going on??!! I cannot make or recieve phone calls or send n receive text. Are you fixing this issue?

  • cassandra_d cassandra drudi (@cassandra_d) reported

    @Fidomobile when will your network be back? I lost a call in the middle of an interview and am trying desperately to work while managing two virtual learners. This is the last thing people need right now.

  • abbiemercado abbie mercado (@abbiemercado) reported

    @Fidomobile, can you please advise when the network will be back?