Fido

Fido Outage Report in Edmonton, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 01/02/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • LeTabby Deals (@LeTabby) reported from Edmonton, Alberta

    Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • SerenaCMah Serena Mah (@SerenaCMah) reported from Edmonton, Alberta

    @snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielE07729416 Dave Williams (@DanielE07729416) reported

    @Fidomobile How do I file a complaint? I was offered a phone upgrade on Sunday and told I would be called back. Now get calls from Fido multiple times a day and as soon as I answer I’m hung up on. When I call in I’m told nothing is on file about a phone upgrade. Change providers?

  • nikhil22_n Nikhil N (@nikhil22_n) reported

    @Fidomobile I keep losing signal every now and then! Located in London, Ontario. Every once in a while, the signal disappears. Restarted the phone, reset the phone, even tried reinserting the SIM card, everything! Helpline number has wait time of 1+ hour.

  • TommyOutlaw1984 ʎɯɯoʇ o (@TommyOutlaw1984) reported

    @kyleandrewphoto @Fidomobile Never had a problem w Telus

  • ate_cass22 Cassandra Li 🏳️‍🌈 (@ate_cass22) reported

    @Fidomobile The service around the Tilbury Area in Delta BC is severely lacking! Cant get more than one bar of service! Is there something going on with the network?

  • _colink Colin Knowles (@_colink) reported

    .@fidomobile @fidosolutions Your website says 8GB/$52 (which is still pretty bad), but the best plan you'll give me, an existing customer, is 8GB/$55 - and I had to chat with CS to get it. Can you fix this without wasting more of my time?

  • jonathanrauhio Jonathan Rauhio (@jonathanrauhio) reported

    .@Fidomobile I turned down a winback offer for our two lines yesterday from @koodo to stay with you. Don’t let me down!

  • SheenaMahmood Sheena Mahmood (@SheenaMahmood) reported

    @Fidomobile My mobile internet is not working. Can you help me?

  • TuJadili IrenesConcierge #TuJadili (@TuJadili) reported

    @Fidomobile Hi. I'd like help with my phone plan.

  • justa_girl_TO Say Mwah (@justa_girl_TO) reported

    @macauleigh @Fidomobile Same! Help!

  • SamkitS364 Samkit Shah (@SamkitS364) reported

    @Fidomobile They been promoting fake deals and getting back their customers but when it comes to delivery their promises they just keep ignoring you and keep on giving you dates after dates. Worst customer service I regret coming back to fido.