Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (60%)
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Internet (31%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ali
(@Tweety_Ali_) reported
I understand that internet service providers need to do maintenance, but can you at least send an advisory to customers so they make necessary arrangements. People are working from home, home schooled, etc and waking up to no internet throws the day off. Cc: @Fidomobile
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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mohd ishan
(@mohd_ishan) reported
@Fidomobile @FidoSolutions No service since 12:20 pm and missing work. Planning t switch my service as there were no communication.
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paritosh tripathi
(@its_paritosh) reported
@Fidomobile - I have been charged wrongly for $425 in my account, I called multiple time in last one month and the issue is not resolved yet . You are the worst telecom service provider I had ever seen, stop robbing your customers.
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syedasad
(@dsyedasad) reported
@Fidomobile Im fido customer and need to send a private message. How can I do that?
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ME
(@zanakam) reported
@Fidomobile Having the worst customer service experience. Two of the operators gave me a plan and told me that there will be a charge which will be refund. Later another operator tells me they were wrong and I have to go back to my old plan if I want a refund??!! Unbelievable...
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RealNikW
(@RealNikW) reported
@Fidomobile your automated call centre is absolute trash. I have been listening to the same options over and over. You guys have really gone downhill in terms of service. Will be looking to cancel all 5 lines on my account.
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Cassie33
(@Cassie3312) reported
@Fidomobile Both Fido and Roger's internet have been up and down since Saturday.
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Jesse Frohlich
(@JesseFrohlich) reported
So after three days of nonsense and having rude staff at @virginmobilecan give me false/misleading information, I’ve made the switch to @Fidomobile who have an amazing promo going on and the lady who helped me was the nicest and sweetest.
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Nathan
(@sadnehs) reported
@Fidomobile My phone wont rlsend or recieve text messages. Resetting network settings only solves the issue for a day. And I can't gind a support phone number to call, I only get directed to a chat bot and my account settings that don't solve the problem