Fido Outage Report in Edmonton, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Derwood
(@DarrenDerwood) reported
@Fidomobile what the heck? 1 hour wait just to speak to customer service then I get cut off???
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Kyle Fortch (Dreamboat Ky)
(@Kfortch) reported
Man @Fidomobile has the worst customer service and overall the worst phone company I’ve ever been with. #awful
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Leigh Nash
(@nashls) reported
@hollykent @Fidomobile Having the same issue with my phone not working unless it’s on WiFi, and I’ve been with Fido since like 2005. And am now seriously considering switching. It’s ridiculous.
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UtutorPro
(@Ututorpro) reported
@Fidomobile Hello Fido @FidoSolutions please explain my bills with the intel roaming call charge $3/min calling from Pakistan to Canada. I was told $0.50/min before I travelled here. Couldn’t find any rate agreement on your website and couldn’t login my account. Please help!
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BradleyRinas (he/his/him)
(@bradleyrinas) reported
Dear @virginplus thanks for trying to fix my network connection issues. Onto @Fidomobile
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Dave
(@_Djawe) reported
@Fidomobile @FidoSolutions I wanted to buy a Fido number with a plan online, but anytime I choose the "PLANS" and then "add a line", I see an error saying that Fido facing a problem and contacting to support! it is for days and no solution yet. I want to buy it online and no time for go to store right now
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Adrienne
(@Adrienn12372245) reported
@Fidomobile why oh why is it so hard to get a straight answer???? My birthdate doesn’t match your credit check. After identity confirmation I was told it was fixed by the credit desk. Nope, still can’t activate a plan after he told me no problem now. This is exhausting.
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Forest’s Edge
(@forestedge_lot3) reported
@Fidomobile is Fido down for anyone else. (Northern Ontario)
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Holly Kent
(@hollykent) reported
@nashls @Fidomobile They try to tell me the issue isn't their cell towers but EVERYONE on the Rogers network in the County is having this issue. Switching to the 3G network helped (settings>cellular>cellular data options) but it's not great.