Fido

Fido Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T6T.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 09/13/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Edmonton, Alberta

The most recent Fido outage reports came from the following cities: Edmonton.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HassanReal18 HassanReal (@HassanReal18) reported

    @Fidomobile Internet is down again in Thornhill 😣

  • cty927 Tiffany Cui (@cty927) reported

    @Lomingan @Fidomobile I just called the tech support line and they gave ETA around 24 hours. so that totals 30+ hours no internet.

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile I want to complain against this manager Bianca formally, please send me your company ‘s email address. I’ll write the incident to your management!

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported

    @Fidomobile @FidoSolutions I have to wait 70 days for them to dispute it! Thanks for stealing my grocery money! #Poor customer service #sickofbadservice

  • LeftsideEmiri LeftsideEmiri (@LeftsideEmiri) reported

    @Fidomobile is easily the biggest legal scam that exists. I’ve used it for 2 years and have asked for the cheapest plan. But the thieves have never sent me a bill below $100. Never giving and explanation. **** you fido 🖕🏽🖕🏽🖕🏽

  • bhupam jayanth mahendra (@bhupam) reported

    I have a billing discrepancy, and I am very disappointed with the @Fidomobile customer service. We had an "ongoing" offer for 1000 international minutes when we added a line. Suddenly, the minutes expire, and we have to face an 800$ + extra bill!

  • Harry54687107 Harry (@Harry54687107) reported

    @Fidomobile Please fix your home internet issues. I stop working every few days.

  • HassanReal18 HassanReal (@HassanReal18) reported

    @Fidomobile @FidoSolutions Internet in down in Thornhill area!

  • BinaNecak Bina Carreiro Necak (@BinaNecak) reported

    @Fidomobile your chat service is being ridiculous right now session times out after i type my question no agents available it disconnects me

  • Hardeep06434753 Hardeep Kaur (@Hardeep06434753) reported

    @Fidomobile I wanted to know if customer is getting 100$ bill credit are you guys always ask for proof