Fido

Fido Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T5H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 04/28/2024 18:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Fido outage reports came from the following cities: Edmonton.

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City Problem Type Report Time
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JYOTI_PRAKASH90 Jyoti Prakash (@JYOTI_PRAKASH90) reported

    Having worst ever experience with @Fidomobile @FidoSolutions in my entire life. The offers you give is nothing but scam! And to reach out to your customer solution person is mission impossible!

  • microupnup Amin (@microupnup) reported

    @Fidomobile Every time I call customer service they tell me they are going to create an escalation ticket which takes 48 hrs to resolve. Basically I need to wait 48 hrs for something this company failed to fulfill. 3 escalation tickets so far. I want my money back!

  • microupnup Amin (@microupnup) reported

    @Fidomobile Don't buy device protection from @Fidomobile.. it's a scam! Have been waiting for 2 weeks to get my phone fixed.. Likewize by fido charged me $120 (on top of $19 monthly fee) for an appointment to fix my phone at my house today and no technician showed up today!

  • DipakKuchhadiya dipak kuchhadiya (@DipakKuchhadiya) reported

    @Fidomobile your live chat support is 3rd class. Please improve your service i had to wait 45 minutes to chat and then suddenly in between the convocation it ended automatically. Very disappointed with fido switching to freedom.

  • Da_HomeGirl Mindy. (@Da_HomeGirl) reported

    Ohh @Fidomobile @FidoSolutions It’s always a joy to call and receive no customer support 🫠

  • gmmohit88 mohit mehta (@gmmohit88) reported

    @Fidomobile 2-3 hours of wait time for customer service?. Why should I not break the contract eh?

  • iskyi sky (@iskyi) reported

    @FidoSolutions @Fidomobile What happened your customer service? I had a interaction # and I sent DM yesterday (2:29pm) and No one is responding to my request until now. How long do I have to wait more?

  • rubymilla2 ruby milla (@rubymilla2) reported

    @koodo Happy to have switched from @Fidomobile not sure why Fido had no black Friday sales but they lost a long time customer. Thanks Koodo much appreciated. PS great service in store. Actually had a human being. Call me back. Fantastic!

  • QZTAcct LY (@QZTAcct) reported

    @Fidomobile Would Fido suspend service if I charged back the incorrect charge through my credit card?

  • goodnaijagirl Jummy (@goodnaijagirl) reported

    @Fidomobile I never left: been with @Fidomobile since 2002 when they were Microcell Solutions!