Fido

Fido Outage Report in Edmonton, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Edmonton, Alberta 01/07/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • singhgauravr Gaurav Rathore (@singhgauravr) reported

    I had heard that @Fidomobile is worst in customer care but never realized how important is to have responsive companies to work with until had a serious billing issue and not able to get to support for 3 days straight. 4 hour call queue

  • artlifedesigner artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported

    @Fidomobile Yup just spoke to customer retention which confirmed that the corporate evil overlords have tied the hands of staff to fix any billing problem by creating a strange workaround that returns my money in 6 months, pfft. I’m so NOT surprised that you’re keeping my money 6 months

  • Das1986Priyanka Priyanka Das (@Das1986Priyanka) reported

    @bhaveshnthakkar @Fidomobile I am just waiting for this contract to get over in 2 years and will move to any other network provider as soon as possible. No coming back to this trash ever again. Biggest lesson learnt. A company that over promises beyond their capability.

  • artlifedesigner artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported

    @UN_Women @Fidomobile for your activism flags, please support #16days please change your headers and icon to reflect your support for women

  • beacoolbro Dee (@beacoolbro) reported

    @justlauralove1 @Fidomobile Fido technicians seem quite confused. They don’t understand my question and have no solution either. I have sent many messages, but I don’t think they really know what my question is.

  • 123sumitmsd sumit singh bisht (@123sumitmsd) reported

    @Fidomobile not able to get connected to fido representative since 3days, everytime it says hold time more than 3hrs! Anyone here for a solution??

  • shuklashivam R@V@N (@shuklashivam) reported

    @Fidomobile @FidoSolutions another day is passed and nothing has been done . As a customer I can contact your sale team but can’t get customer support . Let me switch tomorrow.

  • rubymilla2 ruby milla (@rubymilla2) reported

    @koodo Happy to have switched from @Fidomobile not sure why Fido had no black Friday sales but they lost a long time customer. Thanks Koodo much appreciated. PS great service in store. Actually had a human being. Call me back. Fantastic!

  • gauravmridu Gaurav Vaid (@gauravmridu) reported

    @Fidomobile 10 days since I ordered the new service. I haven't got any reply as when will it be delivered. For last 8 9 days I simply couldn't connect with you. When I did, all I got is the info and not any action. Can you tell me whom should I approach? Pathetic c/service! #fido

  • n0_usernme Ravi (@n0_usernme) reported

    @CxoxMarie @Fidomobile @FidoSolutions They were heavily dependent on factory in China it seems. Factory is shut down due to covid I guess. Shocking that there was no back up plan seriously. How come they ignore Black Friday and cyber week demands? 😳 Also on Apple website, latest ship date is 28 Dec! So we're screwed