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Fido outages and service status in Essex, Ontario

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  • Fido generated 0 outage signals in the last 24 hours around Essex, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Essex, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports Near Essex, Ontario

Latest outage, problems and issue reports in Essex and nearby locations:

  • pradithj
    pradith jayanthy (@pradithj) reported from Windsor, Ontario

    @FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions

  • jappy16732019
    jappy (@jappy16732019) reported from Windsor, Ontario

    @FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience

  • jappy16732019
    jappy (@jappy16732019) reported from Windsor, Ontario

    @Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Smokeywoodbones
    Armand Swarts (@Smokeywoodbones) reported

    @Fidomobile So this is prioritized over taking care of current customers? A friend with a recently deactivated phone needs to reactivate but without the fido number active there are 0 means of reaching customer service. Chatbox non-functional, no ability to reach anyone on phone.

  • Border_Guard77
    Dr. Strangelove (@Border_Guard77) reported

    @Fidomobile @FidoSolutions Hey, AI Fido, please tell your overlords to fix that ******* app! I’m sick and tired of constantly having to sign in. Also tell your overlords that your company customer service is rapidly deteriorating and is very ******🖕

  • schmermmmmmm
    Schmermmmmmm (@schmermmmmmm) reported

    @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    @Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM

  • evanoftheyukon
    Evan (@evanoftheyukon) reported

    @Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)

  • traaashpanda
    Chelle (@traaashpanda) reported

    It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

  • jayant_vohra1
    Jayant (@jayant_vohra1) reported

    @Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?

  • traaashpanda
    Chelle (@traaashpanda) reported

    It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    @Fidomobile I AM BEING CHARGED EXTRA AS A FRAUD GOR THE SERVICES I HAVENT HIRED I NEED HELP

  • 2vpvp
    Vaibhav Panwar (@2vpvp) reported

    @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.