Fido Outage Report in Essex, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (1%)
Community Discussion
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Fido Issues Reports Near Essex, Ontario
Latest outage, problems and issue reports in Essex and nearby locations:
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jappy
(@jappy16732019) reported
from
Windsor, Ontario
@FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience
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pradith jayanthy
(@pradithj) reported
from
Windsor, Ontario
@FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions
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jappy
(@jappy16732019) reported
from
Windsor, Ontario
@Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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kt
(@Kaatieroo) reported
Almost drowned and lost my phone in the process. PTSD engaged. Was terminated without cause from my job a week later. Called @Fidomobile to have a payment plan set up. The woman on the phone from Montreal told me to find a job…more than once. That’s customer service 👌
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Nɛ̌bɔːjʃa
(@linije_crtam) reported
We just had the worst customer service experience with @FidoSolutions @Fidomobile We were charged for 6 days of roaming service that we didn't have. In Fido's words, they can't refund charges that "Fido deems valid" - their answer to every proof that we provided. Customer lost.
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Nɛ̌bɔːjʃa
(@linije_crtam) reported
@TamoDole @FidoSolutions @Fidomobile Yes we do have CCTS here, but I have no idea how helpful they would be, as I've never had to use their services. As I said to my cell phone provider, this not even about the money at this point, or my wasted time but more so about the principle of being dismissed.
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Vinodkumar
(@vinodNemagouda) reported
@Fidomobile how can customer contact you it’s becoming harder, askJack has limited options, call customer service after all options are exhausted it points to askJack it’s in loop.
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cmonlinda
(@cmonlinda) reported
@Fidomobile you lied. Due to the rogers outage, I had little service on July 9th. I paid for Fido Roaming on July 9th and was only able to use my phone for a small period of the day. I was expecting a $15 credit for the Fido Roaming for that day, but received nothing.
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Golda Allen Interiors
(@GAllenInteriors) reported
@Fidomobile I need to speak to someone in customer service asap. I have been calling the last few days and can not get through to a live person. It keep telling me to go to “Ask Jack”.
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(@lillianferns) reported
@FidoSolutions What boggles my mind is why a @Fidomobile representative is not authorized to freeze/cancel transactions reported as being fraudulent within hours of it occurring. Why do you need the fraud department to take action when I am reporting it as such?
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James Blair
(@JamesBl67734673) reported
@Fidomobile WOW @livesupport asked a perfectly legitimate question as to why i can't have my billing date changed to the beginning of the month, the agent literally hung up on me, no answer.. just f* rude.
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Wanda Probe
(@Voice4Silent) reported
@Rogers @Fidomobile I thought there was a promise that customers like me, would not lose mobile. I can tell you that's not true. Checking down detector shows that the service has been randomly going down all over Canada. Why? #rogersoutage
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Tank
(@T4NKJohnson) reported
@Fidomobile today your chat support is incredibly awful. Speaking with your agents, they are rude, dismissive and just end chats on you when they don’t care to continue. Absolutely awful customer support. Also what you get told with one, you get told that I have no proof to next