Fido

Fido Outage Report in Essex, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Essex, Ontario 12/19/2025 06:20

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Essex, Ontario

Latest outage, problems and issue reports in Essex and nearby locations:

  • jappy16732019 jappy (@jappy16732019) reported from Windsor, Ontario

    @FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience

  • jappy16732019 jappy (@jappy16732019) reported from Windsor, Ontario

    @Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Cdst279943 Cdst (@Cdst279943) reported

    @Fidomobile I have been trying to contact fido for a long time. I lost my phone for over a month and I need to cancel my plan but I cannot contact you guys. Can u guys please help me out

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile Why we have to book a call? Why can't there are no customer service people at the same time? It was before ..Fido what's to save money not to hire more people but when the phone and plan comes they charged heavy

  • CaitlynReid2002 Cait Reid (@CaitlynReid2002) reported

    @Fidomobile is there an outage or something? My phone is not working at all

  • Phoenix25R Phoenix🕉️ (@Phoenix25R) reported

    @Fidomobile My issue isn’t about “answering questions.” It’s about the timing of the call. If I have to wait two days, I might as well visit a store and fix it myself. What’s the point of “online customer service” if urgent issues can’t be handled promptly?@Fidomobile

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile one of the worst companies and worst customer service I am supposed to get $75 one time credit on my bill it's not there when I call it says I have to request a call back really? Why can't we talk with customer service right away? And they don't work on weekends

  • wolfe_was_here Wolfeman (@wolfe_was_here) reported

    .@Fidomobile I need help. I need a HUMAN agent. TODAY. This issue has been ongoing to days. I have requested several callbacks, and you never call. I don't even know if I can receive calls. I need a human NOW. PLEASE.

  • MacnChzPlz ✝🙏🍁 SimplyBlessed 🐈🦇🐘 (@MacnChzPlz) reported

    @Fidomobile After sitting with this all day, I still feel I must add: It's disappointing when your rates go up, yet your customer service goes down. I speak as someone who worked in customer service for almost 50 yrs. Fido used to be set apart in excellence in that regard, imo.

  • GordM20 Gord M (@GordM20) reported

    @Fidomobile I have an appointment Omer Schell’s for tomorrow. I will let it ride and if no one calls this time I will commence shopping around for a new provider. Fido’s quality of customer service has nosedived recently. I used to be able to get a customer service rep on the phone.

  • mayank_0601 Mayank Jain (@mayank_0601) reported

    I joined @tech_mahindra in mid-May as a customer support rep. During the interview, I was told that we would only be working for @Fidomobile wireless services, but 2 weeks in, we were told to handle @Rogers 3G migration, Wireless, Xfinity sales, retention etc.(2/9)

  • JoshKorn JoshKorn (@JoshKorn) reported

    @Fidomobile, after discovering that my data-only feed had been “paused”, and trying to unpause it, I discovered what your “customer service” is really about: - trying to pay extra got me an error message with a phone number that said it was discontinued; - calling your support number got me a bot that kept saying “again” when I asked to speak to a human; - going to the nearest FIDO store got me two guys who tried to sell me a more expensive plan AND bill me $20 for the transaction; - I never did get the promised callback from your agent. What I did do was contact your competitor 100 yards from you in the mall, and got exactly what I wanted in about 5 minutes, for a better price, and they waived the transaction fee. Facts are that you don’t care one little bit about your customers. You’re a disgrace to all dogs. Good riddance.