Fido Outage Report in Essex, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Essex, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Essex, Ontario
Latest outage, problems and issue reports in Essex and nearby locations:
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jappy
(@jappy16732019) reported
from
Windsor, Ontario
@FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience
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jappy
(@jappy16732019) reported
from
Windsor, Ontario
@Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.
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pradith jayanthy
(@pradithj) reported
from
Windsor, Ontario
@FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Stoppard
(@BillStoppard) reported
@Fidomobile What does it matter when you discontinue peoples phones when they travel abroad. I paid extra for a comprehensive international package, and I can’t even make a phone call in the UK. Try letting people have their phone service instead of handing out prizes.
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Yousaf Ihsan
(@yousafihsan) reported
@Fidomobile My Home Internet is down for 3rd time.
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Dr Tai🏳️🌈
(@taiandsashin) reported
@candaysium @Fidomobile They brought it down by $455 as they received a returned phone in July. The activation fees that were waived when we signed up, are still on @Fidomobile wants me to pay those although they never should have been on.
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Manny
(@514_sid) reported
@Fidomobile what’s happening i cant call nobody. It keeps sayin “call failed” is there an outage or sum?
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@ravipattanshetti
(@ravipshetti) reported
@Fidomobile @FidoSolutions waste of time n energy talking to customer care services. Different answers n no proper responses from agents.
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JazzyFromTime
(@JazzyFrom) reported
@Fidomobile the worst company I’ve ever experienced with 30 years on this earth. If this is how you treat customers who pay their bill, I can only imagine how you treat others. Disgusted completely
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Jagan Krish
(@jaganasan) reported
@Fidomobile @FidoSolutions Zero customer experience and trustworthy retail stores. Bought a sim from Fido Pearson, asked for data and international calling. Retail store forgot to add a long dist addon. I'm charged 1000+ now. Nobody is ready to fix it up.
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D.M.Thakkar
(@dmthakkar001) reported
@Fidomobile terrible service! Got scammed by your agent who called to upgrade my plan on Aug 4th but took away my existing free services & verbally confirmed they were still free! Nope,I got charged for using them now. False promise to upsell the product..
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D.M.Thakkar
(@dmthakkar001) reported
@Fidomobile @FidoSolutions disheartened by misleading info from the agent who called to up-sell the plan. Resultantly, the bill came in for way too much than usual. Sadly, customer care staff cannot help! Ref: Call from Fido agent on 4th Aug.
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harrylamba
(@harrylamba) reported
@Fidomobile tried DM, but you need to understand this is a tech issue. for 3 days continued Ask Jack, Live chat, twitter have been used - with no luck