Fido Outage Report in Essex, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (30%)
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E-mail (4%)
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Total Blackout (4%)
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Wi-fi (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Essex, Ontario
Latest outage, problems and issue reports in Essex and nearby locations:
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jappy
(@jappy16732019) reported
from
Windsor, Ontario
@Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.
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jappy
(@jappy16732019) reported
from
Windsor, Ontario
@FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@sierralad) reported
Absolutely piss-poor service from @Fidomobile. Charged me $75 for a device on 3g when it's 4g compatible, assured me it could be credited when it appears on my bill, then refused to credit me when it did.
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Intrepid Critic
(@Who_knewit) reported
@Fidomobile are you guys keeping this automated phone system where it takes 5 1/2 hours to hear back from an actual person? Or is this something you're just testing? Because I will cancel my service if this is the future of Fido.
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Upkar Nagra
(@upkar_973) reported
@Fidomobile worst customer support service ever
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Anthony J Krusinckas
(@AJKuinckas72) reported
@Fidomobile @FidoSolutions #RogersHelps This is bs now. Tried calling in and the damn AI keeps sending me to the wrong department. Scheduling a call back is ridiculous. This is the crappy service you can expect. I didn't send the wrong phone you did! Now fix it! #Telus #Bell
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Heyris 𓂆
(@Harisarr) reported
Canceling @Fidomobile after 10 years. Charged me extra $100 without an explanation and dealt with rude customer service. Would not recommend ever
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Dragon
(@PinkDragon4434) reported
@Fidomobile do you guys not have an active line rn? Where we can reach a customer rep? Our bill went up and we only had the option to schedule a call, it’s ridiculous. Where’s the customer service? Considering cancelling rn
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Assiduous
(@MrsC72) reported
@Fidomobile 1st time - nobody called 2nd time - "Our system is down please call back tomorrow" 3rd time - after speaking for 45 mins, "Our system is down please call back tomorrow" There is 0 satisfaction, 0 resolution, & seems like 0 effort given by Fido.
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JoshKorn
(@JoshKorn) reported
@Fidomobile Your customer service is totally hopeless. Your chat doesn’t let me chat with a human, and your phone bot? … That phone bot is a whole ‘ other level of sleazy. Your phone bot asks me if they can use my existing number to call me back. Yes, I say, and she promptly hangs up the phone. Yes, this does reflect poorly on you. Shame on you, FIDO.
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Kryss Kroniks
(@KryssKroniks) reported
@Fidomobile Twice now we have been charged roaming fees, from the US, yet we haven't left the country in 25 years. We've tried to contact them and were told we have to schedule a call back, three days later. WTF? Time for a new provider.
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Nyko
(@BrentNyko) reported
@Fidomobile Can't stand new cust service. I have a tech support issue, Fido MAKES you select a call back date/time that is almost always the next day and "only 2 slots" left if same day. I have no service and I am FORCED to wait!?! Where is the queue to wait on phone? UNACCEPTABLE!!