Fido Outage Report in Essex, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Essex, Ontario
Latest outage, problems and issue reports in Essex and nearby locations:
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jappy
(@jappy16732019) reported
from
Windsor, Ontario
@FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience
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jappy
(@jappy16732019) reported
from
Windsor, Ontario
@Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.
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pradith jayanthy
(@pradithj) reported
from
Windsor, Ontario
@FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Intrepid Critic
(@Who_knewit) reported
@Fidomobile No, well yes, but, the time slot was the next day. I have 2 lines, I want to cancel one and I can't figure it out online. I work 10 hours a day, I am a single father, that day was the only legit time I had to make that call and now I'm screwed paying another $200 I don't want to.
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Gene Sullivan
(@BCOKViews) reported
@OmaruSensei @FidoSolutions @Fidomobile Got a call back from Fido - customer retention rep perhaps - Advised to get a new sim card at a FIDO kiosk free of charge.
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🍀Kevan Houlihan
(@SchnauzerPoppa) reported
@Fidomobile My issue has been resolved after 35 minutes. Wow. Thanks for checking in with me. Doesn't change my opinion. Take care.
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R S 🇮🇳
(@rajjsonii) reported
@Fidomobile is there a way I can talk to customer service person ? anytime I call I just get lost in selecting options for that virtual assistant and it cancels my call. Worst Customer Service , Canceling Fido Now!!!! #shame
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Cinthya Galvan
(@CinthyaGalvan1) reported
The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.
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Gene Sullivan
(@BCOKViews) reported
@OmaruSensei @FidoSolutions Let me know if you tried getting a new Sim card from @Fidomobile. I'm in the same boat trying to find a solution before jumping carriers.
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Assiduous
(@MrsC72) reported
@Fidomobile we've been customers of Fido for 20 years. We've tried 3x now to make changes to our account. 3x we've been told that we'll get a call back at 7:30pm. When that call comes, 45 mins later we're told to call back 2morrow as the system is down. What now??
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thrill3
(@thrill3) reported
@Fidomobile Reach out 4 on Wed. Horrible once call is done have to setup another appointment like today's mess up,and now have issues with latest bill Endless loop of issues
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thrill3
(@thrill3) reported
@Fidomobile Horrible company Bad communication Can't get assistance without an appointment Then Non Specialist poor language. Skills and doesn't know what he is doing I just want to pay off phone and check billing This is not a professional company Perhaps CRTC can help me
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thrill3
(@thrill3) reported
@Fidomobile How can you treat your customers so badly I can't believe this Been a client over 25 yrs