Fido Outage Report in Essex, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Essex, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Essex, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- Phone (56%)
- Internet (28%)
- E-mail (9%)
- Total Blackout (3%)
- Wi-fi (3%)
Community Discussion
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Fido Issues Reports Near Essex, Ontario
Latest outage, problems and issue reports in Essex and nearby locations:
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pradith jayanthy (@pradithj) reported from Windsor, Ontario@FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions
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jappy (@jappy16732019) reported from Windsor, Ontario@FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience
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jappy (@jappy16732019) reported from Windsor, Ontario@Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Bear Dog (@2076ckm10) reported@Fidomobile So, again, was supposed to get a call at 3:30. Got a text at 3:00 pm to confirm. Still no call back. So now what? Followed your advice and nothing? This company is not even as reliable as a pet, ironically. Store people are telling us service is brutal.
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Francisca Vergara (@FranciscaVerg16) reported@Fidomobile You never said there was an extra charge, and this isn't my fault. You're the ones to blame. I'm very upset. If you don't resolve this now, I'll have to cancel my plan.
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RoYan (@skimzyyy) reported@Fidomobile @Fidomobile what the hell is happening to your customer service contact line? Wait time is almost an hour without a call back. Also, I want to suspend my account for a while.
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Saurabh Mukherjee (@saurabhmkj) reported@Fidomobile since you said you are real person, call back options are not for same day, it’s for after 2 days. that itself sucks. that’s the lowest level any company can go in terms of customer support. what happens if the call is missed for any reason, wait another 2 days & this goes on?
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Cameron Crookston (@CamCrookston) reported@Fidomobile You suspended the service of my 79 yo mothers cellphone without notice and when I call for supper your lines are so busy you can't even schedule a call back because your lines are so busy your automated system just hangs up on me
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Ak-Sar-Ben Knights (@wyntyre) reported@Fidomobile I've been trying to hahahaha! The stupid phone menu won't lemme talk to a human
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Sean Hanley (@SeanHanleyTO) reported@Fidomobile How do I get some customer support with a phone that I ordered weeks ago. After better part of an hour on the phone I’m told it’s out of stock, but now I cannot even cancel the order. Please either provide the phone or remove the order from my account.
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rouquinne 🇺🇦🌻 (@rouquinne) reported@Fidomobile I have been a customer for almost 20 years. Do you REALLY think that my current phone won't work on a 4G network? Do you REALLY think I'm still using a 20-year old tiny Nokia phone? I tried and tried to call the number you sent to me to give my updated information.
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Saurabh Mukherjee (@saurabhmkj) reported@Fidomobile then? what’s the solution? are we gonna get the usual customer support?
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Mr. X (@mrxisonx) reported@Fidomobile Under my dads name and he was sick in hospital. Only communication was his email. You are disingenuous as you should have turned service off instead of trapping people into this transition fee basically you schemey slimey Big Company behavior.