Fido

Fido Outage Report in Essex, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Essex, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Essex, Ontario 01/15/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Essex, Ontario

Latest outage, problems and issue reports in Essex and nearby locations:

  • jappy16732019 jappy (@jappy16732019) reported from Windsor, Ontario

    @FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience

  • pradithj pradith jayanthy (@pradithj) reported from Windsor, Ontario

    @FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions

  • jappy16732019 jappy (@jappy16732019) reported from Windsor, Ontario

    @Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Tr_1815 thilakam rachuri (@Tr_1815) reported

    I was on the call for almost 3 hours and yet there is no proper answer. The problem was, @Fidomobile didn’t charge for all the airlines toll free calls. @Fidomobile choose randomly to charge the bill three times more than the choose plan. #needresponse

  • karencwv Karen Verbeek (@karencwv) reported

    @craselrau @Fidomobile @Rogers Having to buy the extra data because of the outage at our data is such an insult. Here customers, pay for our mistakes on the day of and again!

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile They don't always waive the charges if assisted by customer service. Sometimes they have promotions to waive them. Those promotions might only be store specific as well. If that store didn't enter the proper code to waive the fee, you might need to return to that store.

  • smarcopoulos Seraphim Marcopoulos (@smarcopoulos) reported

    Hey @Fidomobile @FidoSolutions why are you (fraudulently) charging customers for International Roaming when phones are in AirPlane Mode (iPhone) and data roaming is turned off? Happened to two of my mobile numbers. Customer since 1999. You need to refund these charges ASAP.

  • Tr_1815 thilakam rachuri (@Tr_1815) reported

    @Fidomobile @FidoSolutions @AboutRogers Recently I received a phone bill of three times than the plan I choose. After the communication with Customer service I came to know that I have been charged for making calls to airlines (toll free number).How can you charge for toll free?

  • thefemmefighter Femme (@thefemmefighter) reported

    Im confused why @Fidomobile even has storefronts anymore when they can’t actually do anything to help and you always have to call customer service anyway. Rather annoying🤨

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile That reply was in response to your post about *returning to Fido. BTW, Bell also has a 'Resume a cancelled service' fee (see link in other reply)

  • thetamoonshots John Wick (@thetamoonshots) reported

    @Fidomobile Your customer service is just awful. Your phone number sends me a text to then do chat on line with ai bot then FINALLY gives me live chat but still no ability to talk to someone!!!!???? ARE YOU INSANE????? I'm dumping FIDO immediately after paying off my phone.

  • slip180 Shane Holock 🇨🇦 (@slip180) reported

    3 weeks before the Rogers black out my data went from 3G to H+ then back to LTE+ within a couple hours.. that is exactly what happened today in the exact same area it happened last time @Fidomobile I hope you know of these issues happening and it's just a issue

  • EnlivenYEG Enliven Refinishing (@EnlivenYEG) reported

    @Fidomobile I got a faulty fido phone 2 weeks ago. Fido says its a software issue, go to Samsung. Samsung says its a network issue, go to Fido. Try to buy a whole new phone. Can't. Have to wait 30 days. How do i get a working phone?! Endless loop of people who don't want to help