Fido

Fido Outage Report in Windsor, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Windsor, Ontario 12/04/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Windsor, Ontario

Latest outage, problems and issue reports in Windsor and nearby locations:

  • jappy16732019 jappy (@jappy16732019) reported from Windsor, Ontario

    @FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience

  • pradithj pradith jayanthy (@pradithj) reported from Windsor, Ontario

    @FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions

  • jappy16732019 jappy (@jappy16732019) reported from Windsor, Ontario

    @Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • macdor_ump13 Rob Macdonald (@macdor_ump13) reported

    .@Fidomobile @Rogers so it takes 5 full days to fix your outage and then 2 full months before the credit will be applied?

  • GrolChris Chris Grol (@GrolChris) reported

    @Fidomobile any reason fido sells devices with known battery defects, misrepresent their goods, then makes you go through 25 different people across 5 calls, and get 3 different types of advice? Also, 2 staff saying they will email us to initiate a refund, but never doing so?

  • HocKeysidhu 🏑 (@HocKeysidhu) reported

    Furthermore, if the customer returns back to Fido, they will charge the same connection fee they already charged. Why does a customer have to pay connection fees multiple times for the same operator? Why @Fidomobile is not doing a fare #telecom business ?? #rogersoutage

  • craselrau sergio jimenez (@craselrau) reported

    After missing the service with @Fidomobile with all the @rogers outage, and after having to buy additional data to cover the lousy internet service of Rogers, now fido is billing me three days of roaming without any use of my part.. You guys are terrible

  • SiddShuklafan Naina (@SiddShuklafan) reported

    @Fidomobile you lost me as your customer because you are no longer allowing people to get a phone who used their overseas passport to sign up with you. I have been with fido for last 4 years and now I have all Canadian Id proofs but you guys made nothing works.

  • Kfortch Kyle Fortch (@Kfortch) reported

    It’s actually embarrassing how bad @Fidomobile customer service is. And their network in general. Switching companies ASAP! Maybe to one that doesn’t lose service for days. Who should I go with ? @Bell_Support maybe?

  • smarcopoulos Seraphim Marcopoulos (@smarcopoulos) reported

    Hey @Fidomobile @FidoSolutions why are you (fraudulently) charging customers for International Roaming when phones are in AirPlane Mode (iPhone) and data roaming is turned off? Happened to two of my mobile numbers. Customer since 1999. You need to refund these charges ASAP.

  • Tr_1815 thilakam rachuri (@Tr_1815) reported

    I was on the call for almost 3 hours and yet there is no proper answer. The problem was, @Fidomobile didn’t charge for all the airlines toll free calls. @Fidomobile choose randomly to charge the bill three times more than the choose plan. #needresponse

  • GrolChris Chris Grol (@GrolChris) reported

    @Fidomobile Also, misrepresenting your goods at point of sale is a violation of consumer rights act. However, even presented this information, Fido continues to avoid fulfilling refund, lies to its customer about promising refunds and create barriers to receiving customer service

  • smarcopoulos Seraphim Marcopoulos (@smarcopoulos) reported

    Hey @Fidomobile @FidoSolutions why are you (fraudulently) charging customers for International Roaming when phones are in AirPlane Mode (iPhone) and data roaming is turned off? Happened to two of my mobile number. Customer since 1999. You need to refund these charges ASAP.