Fido outages and service status in Windsor, Ontario

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Windsor, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Windsor, Ontario

Latest outage, problems and issue reports in Windsor and nearby locations:

• 
  jappy (@jappy16732019) reported 8 minutes ago from Windsor, Ontario

  @FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience

• 
  pradith jayanthy (@pradithj) reported 31 minutes ago from Windsor, Ontario

  @FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions

• 
  jappy (@jappy16732019) reported 50 minutes ago from Windsor, Ontario

  @Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prashanth Bajjuri (@PrashanthB20499) reported 1 minute ago

  @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

• 
  Mark (@fatmarky) reported 3 minutes ago

  @Fidomobile my phone’s reception has cratered since your network went to 5G

• 
  TundeRich (@Dunumi) reported 3 minutes ago

  @KWoodash @Fidomobile Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

• 
  Leanne Schira (@lschira) reported 4 minutes ago

  @FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!

• 
  Canadian Woman 🇨🇦 (@eraseing_woman) reported 5 minutes ago

  Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

• 
  Prab (@Prab28145294) reported 8 minutes ago

  @Fidomobile @fidomobile need someone from Fido to see why my travel plan is not working that I paid for already

• 
  Juan S S (@JSebastianS88) reported 8 minutes ago

  @Fidomobile any support available if the call drops?

• 
  Susan Foster (@fostersusan261) reported 9 minutes ago

  @Fidomobile you should get some real people on the help line. Not your stupid AI bot. It's not helpful, and I need my problem fixed now, not in three days time when your 'specialist' can finally call me back. Also your app needs some help.

• 
  Dragon (@Carlosl68910473) reported 9 minutes ago

  @Fidomobile I will never use Fido again even after unsubscribing to their emails I did not want when I started my account they won’t stop harassing me I’m getting hundreds of emails every month **** you fido you pieces of **** 💩 it’s been years I’m done

• 
  cpslifestream (@cpslifestream) reported 14 minutes ago

  @Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?