Fido Outage Report in Windsor, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Windsor, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (28%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
Community Discussion
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Fido Issues Reports Near Windsor, Ontario
Latest outage, problems and issue reports in Windsor and nearby locations:
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jappy
(@jappy16732019) reported
from
Windsor, Ontario
@FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience
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jappy
(@jappy16732019) reported
from
Windsor, Ontario
@Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Chuang
(@pchuang1979) reported
@Fidomobile , please tell your call centre agents to not lie to your customers. If you are not willing/can't provide credit to a customer, do not tell the customer that you have given them the credit just to get them off the phone.
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𝒟𝑜𝓇𝑜𝓉𝒽𝓎
(@dorothyboruta) reported
@Fidomobile @FidoSolutions I recently upgraded my device and paid a down payment towards it which shows on my account and on my credit card. Just got my new agreement via email and the down payment is not reflected at all.
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Ashleigh Addison
(@ashleighaddison) reported
@Fidomobile @CRTCeng we need better options. Our hands are tied. And I find the quality of customer service has gone down as well. Part of why I loved Fido was the customer service. @FreedomMobile I'm looking for options!
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Theresa Therrien
(@TDTherrien) reported
Has anyone made a complaint to the CRTC? We have been trying to straighten out a problem with @Fidomobile for over six months and they just rebilled again us for a down payment they weren’t owed and had finally refunded two months ago. We want to know what to expect from the CRTC
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Ashleigh Addison
(@ashleighaddison) reported
@Fidomobile considering the unreliable service Fido has given me they have not shown me the same courtesy despite being a customer for 11 years. Now threatening me when trying to cancel my account.
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Solon McDade
(@solonmcdade) reported
Hey @Fidomobile JACK SUCKS! This is not customer service it’s customer torture.
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Avi Maheshwari
(@manit_avi) reported
@Fidomobile I was talking to a customer solution specialist and the line was dropped. No solution was provided to me for july 8 outage for which you guys gave me peanuts…Refund amount is not acceptable to me..if you can’t make it good enough than take it back. I don’t need it.
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Mat Gilroy
(@MREGilroy) reported
@Fidomobile your "new" customer service system is terrible and I don't mind saying so. I rarely complain or even tweet (have a look). Speaking with a human should be easier. (been texting for the last hour with no resolution)
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𝒟𝑜𝓇𝑜𝓉𝒽𝓎
(@dorothyboruta) reported
@Fidomobile I recently upgraded my device and paid a down payment towards it which shows on my account and on my credit card. Just got my new agreement via email and the down payment is not reflected at all.
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Bhargav Patel
(@iambhargavpatel) reported
13) I've even asked the agent as an exception if he can put those charges under "Int'l Long Distance Saver" OR Add one more "$5 1000min Int'l LD Add-on" then I can pay for the addons and for whatever the difference is afterwards, but he couldn't help me.@koodo @Fidomobile