Fido

Fido Outage Report in Fort McMurray, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort McMurray, Alberta 01/29/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (33%)

    Internet (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • helpfullaughter David Black (@helpfullaughter) reported

    @Fidomobile doesn’t want to have to communicate with their clients over the phone anymore. The good news is they won’t have to because my new cell phone provider is going to tell them when I cancel my services. #CancelFido #NoCustomerService

  • TheOtherGuy1 The Other Guy (@TheOtherGuy1) reported

    @im_mjb @Fidomobile I have the same problem, the app is flooded by 1 star reviews with people who have the same problem. I called and billing gave me 3gb extra for 3 months free because it's impossible to access the 5 free hours of data on all plans

  • MrtKaram Martin Karam, PhD (@MrtKaram) reported

    If i didnt have a 2 year contract with @Fidomobile i promise i would have burned my phone down and chopped my fingers off for ever dealing with this ****** company. I dont say that lightly, ive been a loyal customer since 2016. #wosrtcustomersupport #worstmanagement #useless

  • MrtKaram Martin Karam, PhD (@MrtKaram) reported

    @Fidomobile No i will not, i hate fido and being forced to be their customer by a contract so much right now and theres nothing u can do to make up for all the humiliation i went through with the 5-6 different people i spoke to in the span of 90 minutes today. Loyalty is a crime with fido

  • MrtKaram Martin Karam, PhD (@MrtKaram) reported

    @Fidomobile after talking on the phone for 90min with fido and the manager telling me there’s nothing we can do to fix the problem that we created and you have to bare the consequences of our mistakes i don’t think there’s anything anyone at fido can do to make me not regret being with fido

  • ektachadha85 ekta chadha (@ektachadha85) reported

    @Fidomobile : just pissed with how your agents are so hopeless. I am charged a 50 dollar for service fee which was expected to be credited back.This has not been done and your agents keep talking random stuff.

  • mikeleeuno mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • TheOtherGuy1 The Other Guy (@TheOtherGuy1) reported

    @justcanadaTings @Fidomobile I have the same problem, the app is flooded by 1 star reviews with people who have the same problem. I called and billing gave me 3gb extra for 3 months free because it's impossible to access the 5 free hours of data on all plans

  • shamakyEnt ShaMaKyEntertainment (@shamakyEnt) reported

    Why did I order a new phone since March 6th from @Fidomobile talk to 3 customer service agents and a supervisor and cannot get my order by now. What's really happening with @Fidomobile these days? Customer service is nonexistent with them...I'm so disappointed 😞

  • Muskmusttusk elonmuskisadoofus (@Muskmusttusk) reported

    Hey @Fidomobile I need some help!