Fido Outage Report in Fort McMurray, Alberta

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Assiduous (@MrsC72) reported 6 minutes ago

  @Fidomobile 1st time - nobody called 2nd time - "Our system is down please call back tomorrow" 3rd time - after speaking for 45 mins, "Our system is down please call back tomorrow" There is 0 satisfaction, 0 resolution, & seems like 0 effort given by Fido.

• 
  Kevin (@sierralad) reported 7 minutes ago

  In short, @Fidomobile sucks, and anyone on that network should switch. I'm going to. Hell, I'm looking at new providers right now.

• 
  Heyris 𓂆 (@Harisarr) reported 8 minutes ago

  Canceling @Fidomobile after 10 years. Charged me extra $100 without an explanation and dealt with rude customer service. Would not recommend ever

• 
  rajesh (@rajeshtwee) reported 8 minutes ago

  @Fidomobile they charged me 70 CAD for using 3G service but why Fido gave initially 3G sim when I my phone is 4G compatible. Please take action on the issue 437-910-1057

• 
  Nishant Ahlawat (@ahlawatwrites) reported 11 minutes ago

  @Fidomobile have you blacklisted @oneplus . My 5g phone is not compatible with your new network where you have phased out 3g network . And you are charging unjust charges without notice. The best part is support team says they can't help.

• 
  🇺🇦 🇵🇸 Paul the Taxman 🇵🇸 🇺🇦 (@pcroft) reported 13 minutes ago

  Just a gentle warning. If you are a @Rogers or @Fidomobile customer, they just laid off about 800 people from a 3rd party support centre. Customer service sucks already and is about to get worse. @foundeverglobal

• 
  Assiduous (@MrsC72) reported 13 minutes ago

  @Fidomobile What we need done to the account can't be done on our end, it must be done on Fido's end of things. I need a phone number to reach a live customer service agent/supervisor/manager. The appointment call back has been a failure 3x now. Need a solution other than call back.

• 
  Keith Watts (@atKeithWatts) reported 15 minutes ago

  @Fidomobile I have booked a call back but tomorrow is too late to handle this situation. I've been trying to get help with this since 11 am to no avail.

• 
  Dragon (@PinkDragon4434) reported 16 minutes ago

  @Fidomobile do you guys not have an active line rn? Where we can reach a customer rep? Our bill went up and we only had the option to schedule a call, it’s ridiculous. Where’s the customer service? Considering cancelling rn

• 
  Nyko (@BrentNyko) reported 18 minutes ago

  @Fidomobile Can't stand new cust service. I have a tech support issue, Fido MAKES you select a call back date/time that is almost always the next day and "only 2 slots" left if same day. I have no service and I am FORCED to wait!?! Where is the queue to wait on phone? UNACCEPTABLE!!