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Fido

Fido Outage Report in Fort McMurray, Alberta

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • agearey
    Amanda Gearey (@agearey) reported

    Just spent an HOUR speaking to Fido representatives to not have anything solved. Nothing is more irritating. BUT NOT TO WORRY, I’ll be contacted I’m 3-5 business days. Very disappointed with @Fidomobile customer service.

  • corpuzzler
    Roxann (@corpuzzler) reported

    @Fidomobile can u please get ur sh*t together? I was promised my activation fee will be waived this month but now your customer rep said it will be in the next 1-2 months. THIS HAPPENS ALL THE ******* TIME! #badcustomerservice

  • bill_lukawy
    Bill Lukawy (@bill_lukawy) reported

    @Fidomobile quick stupid question. Was trying store today too busy. Any Android tablets with a 10"screen or only the iPad in your lineup. Thanks. Bill Lukawy

  • sashahollings
    Hollings Izah (@sashahollings) reported from Mississauga, Ontario

    Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before

  • kharmylle_
    Onyii (@kharmylle_) reported

    Am I the only one but my network’s been down all day via @Fidomobile

  • agearey
    Amanda Gearey (@agearey) reported

    Just spend an hour speaking to Fido reps to not have this resolved. BUT NOT TO WORRY, I’ll be contacted back in 2-3 business days. Very disappointed with the customer service @Fidomobile

  • AminBahubeshi
    Amin Bahubeshi (@AminBahubeshi) reported

    @Fidomobile @FidoSolutions so after 42minutes on hold I got an automated "sorry we can't take your call, thank you for understanding" and you guys just hung up on me. How should I rate that customer service? PS. I am also paying for internet that isn't working so please factor that in too

  • luv_sch
    Luv Sachdeva (@luv_sch) reported

    @Fidomobile i have a question regarding payment and sent the situation in DM. Can someone please check and help

  • lovishthinks
    Lovish Sharma (@lovishthinks) reported

    @Fidomobile Trying to talk to a customer service representative for 7+ days...2+ hours of wait time everytime without being able to talk to anyone. Extremely frustrated with the experience.

  • mingoaka
    Festive Adriana 🎄 (@mingoaka) reported

    @missingmissmia @Fidomobile It’s not. I have legit fraud on my account that I’ve been dealing with since October. I did, however, finally get someone to help me.