Fido

Fido Outage Report in Fort McMurray, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort McMurray, Alberta 12/24/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile fido company is crazy, this month bill has no 5 days credit for no service. Fido company is so crazy. We hope fido customers change into other company.

  • jennsaidthis Jenn (@jennsaidthis) reported

    Soooooo, when are we supposed to see the “discount” because of the @Rogers outage? I just got my July bill from @Fidomobile without any changes 🤔

  • HocKeysidhu 🏑 (@HocKeysidhu) reported

    @CircularLogic89 @Fidomobile We both remained fido customer more than 90 days

  • __sushiboy Sushiboy (@__sushiboy) reported

    @canucksedins SAME HERE just got my bill. SAME FULL PRICE without a single credit.. how pathetic when their services went down for 2 days and have the ***** to charge full amount @Fidomobile

  • SarahPSmart Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile They don't always waive the charges if assisted by customer service. Sometimes they have promotions to waive them. Those promotions might only be store specific as well. If that store didn't enter the proper code to waive the fee, you might need to return to that store.

  • kvsm3jivv beba (@kvsm3jivv) reported

    @Fidomobile am I supposed to wait another 2 hours before I get help from customer service or should I wait all night???

  • nickwaternerd Nick Rong (@nickwaternerd) reported

    @Fidomobile we are travelling in Europe but the Roam like home LTE has been terrible for the last few days, the data connection dropped/interrupted every few minutes. Are you still having network issue?

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile Fair enough, but had they been a customer in good standing for 30 days *before the referral? If both joined at same time, the referrer wouldn't be eligible to refer yet. Regardless, that 2-3 billing cycles is after their verification process

  • CharlesAAustin Drew Austin (@CharlesAAustin) reported

    @FidoSolutions any word on when the @Fidomobile home internet outage affecting Woodstock / N4S might be resolved?