Fido

Fido Outage Report in Fort McMurray, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort McMurray, Alberta 03/29/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • RawatBhoomi भूमिका रावत (@RawatBhoomi) reported

    @Fidomobile I am unable to connect to my Fido mobile app. Appreciate some help here

  • hopeucanhearme Hope You Can Hear Me (@hopeucanhearme) reported

    Does anyone know if the light phone works in Quebec it might be more of a need than a want at this point oops @thelightphone @Fidomobile send help!

  • MichaelBeaudin3 Michael Beaudin (@MichaelBeaudin3) reported

    @Fidomobile Has been opened and waiting on fido tech to work their magic because at point it seems more like magic than actual tech. Tried all the reinstall, update, cache clearing... temporary fix. Nothing works. What is weird though is that you can't delete the app and start anew since....

  • thelightphone light (@thelightphone) reported

    @CircularLogic89 @hopeucanhearme @Fidomobile While we do have many Canadian users currently, we've seen some inconsistency between users on the same carrier/region recently which has led us to temporarily curtailing shipments until we can get more guaranteed support from carriers that can promise full compatibility.

  • jnarai Token (@jnarai) reported

    *Provided service provider has proper SOC's activated in V21/ICM, in the case of @Rogers/@Fidomobile for example. #virtualboxing since before it was trendy

  • MinorityCdn Minority Report (@MinorityCdn) reported

    @Fidomobile @FidoSolutions Kudos to your social & support team. I was completely awestruck by the supreme customer service provided by Vanessa and Saad. They understood the assignment & truly valued the notion of customer loyalty. I am beyond happy to be a @Fidomobile customer.

  • AdamElCohen1 Adam Elcohen 🇨🇦 (@AdamElCohen1) reported

    @CCTS_CPRST You guy never respond to my 76 years old uncle ,who complaint to to you @Fidomobile charging him$113 bc he cancel his phone account bc he was told no connection next he got the bill with $50 connection fee ... If you want Private information DM me

  • AshikR1708 Ashik R (@AshikR1708) reported

    Worst experience with @Fidomobile Was charged for 400$ without any warning or notice of extra usage. No details provided in App and while getting the new sim from store. Never came across any network where I had to pay 400$ for a month.I don't recommend FIDO #worstsvc

  • Rajendranath_a Rajendranath (@Rajendranath_a) reported

    Hey @Fidomobile Called many times for the voicemail not working on my mobile. You have a ticket which is not resolved after nearly 3 weeks, and did not call for an update. Worst customer service.

  • RohanBudhirajaa Rohan Budhiraja (@RohanBudhirajaa) reported

    @Fidomobile @FidoSolutions hi team, my internet has been plugged by an overhead cable and it’s been over 6 months. There had been no connection underground. Need a permanent solution since I don’t want to bother my neighbour. Nobody seems to respond at customer service !