Fido

Fido Outage Report in Fort McMurray, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort McMurray, Alberta 12/09/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • YahyaMarei4 Yahya Marei (@YahyaMarei4) reported

    I spent two hours waiting on the phone for @Fidomobile customer service to answer. unbelievable

  • gelickishi gelickishi (@gelickishi) reported

    @Fidomobile @FidoSolutions Unbelievable! I was trying to call for support, and I’m #90 on queue! Gosh, and they are the phone provider!

  • bibbob81 Babak Foroughi (@bibbob81) reported

    @Rogers @Fidomobile @chatrmobile It’s official but their problem is they didnt not inform their customer service agents, lack of communication inside the company

  • fredtehranchi Farshad Tehranchi (@fredtehranchi) reported

    @Fidomobile You could have done what #telus and #koodo have done by making the calls and texts free to #iran at this point of time. you lost many people's trust by Internet outage few months ago and it could be a tiny step to make that up!

  • FidoSolutions Fido Solutions (@FidoSolutions) reported

    @A79Amir @Fidomobile Hey @A79Amir, To help Canadians stay connected to loved ones, effective immediately until October 17, midnight, we’re waiving long-distance and SMS charges from Canada to Iran. -Lony

  • hsaadaty HSY (@hsaadaty) reported

    @poopoosh @Fidomobile and @Rogers also waved the cost of long distance call to Iran .Thanks for their support🙏🙏🙏 #مهسا_امینی #mahsaamini #زن_زندگی_آزادی

  • leviiiackerma Yalda (@leviiiackerma) reported

    @Fidomobile Hey Fido, how about you making calls to Iran free for the time being since they have shut down the internet, we can’t talk to our families and we’re worried about them

  • zaremohazabieh HamidZaremohazabieh (@zaremohazabieh) reported

    @Fidomobile Thank you Fido! I was told that I have to call fido customer service so that they active a service for me before call to Iran. Is it correct?

  • satwinder420 Satwinder singh (@satwinder420) reported

    @Fidomobile Worst service of fido is they don’t have a call system and yet another is premium protection plan never ever get that again

  • carlyjchalmers Carly Chalmers (@carlyjchalmers) reported

    @Fidomobile Called customer service and was told to schedule a callback using a link sent by text. Requested it twice, no text has arrived (it’s been 30 mins).