Fido Outage Report in Fort McMurray, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@IanMPhotography) reported
@Fidomobile Why won’t your customer service team honour an offer that is listed as an exclusive offer in My Account? It seems like a strange strategy for a long term customer (pre Rogers) when the offer is clearly visible to me and when your competitors offer the same or better.
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Joyce Youth
(@swankyangelb) reported
@FidoSolutions @Fidomobile your network sucks. I've not had any service for over 4hrs now. I can't call and no one can reach me. I'd be moving to a better service provider cos I can't imagine all the missed opportunities I'll have because people can't reach me.
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Sharon Gabison PhD, PT
(@abaresources) reported
@FidoSolutions Guess who hasn’t phoned me back @Fidomobile @FidoSolutions to resolve the issue of #aoda violation? Yes that’s right - you! Want to explain to thousands of individuals with disabilities why they will be penalized a $50 levy for ordering a new phone by speaking with a live agent?
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Mohit Chhabra
(@MohitChhabra_) reported
@Fidomobile Hi Team, At the time of buying a new connection, i was told that my US calling is free but i got charged for the same. Customer care won’t be of much help. Can we please look into it and do the needful.
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Ishtpal Singh
(@IshtpalSingh18) reported
from
Brampton, Ontario
@Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.
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Chrisbawl
(@chrisbawl) reported
Hey @Fidomobile ! I am stuck in the Philippines and can't make calls with my roaming plan... Please help! Also my bank @cibc has to text me a code every time I login, so I'm getting charged roaming fees just to do my banking, so stressful, please help
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Sibaditya Maiti
(@sibaditya) reported
@Fidomobile @FidoSolutions I have wrongly charged for this month. I tried get in touch with customer care but not able to reach them. Can someone help me on this?
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Rob Videcak
(@rvidecak) reported
@Fidomobile I accepted a plan upgrade for the same cost as the previous. No mention that any existing discounts would be cancelled. Very misleading. Buyer beware. Unhappy customer.
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Chrisbawl
(@chrisbawl) reported
Hey @Fidomobile ! I am stuck in the Philippines and can't make calls with my roaming plan... Please help! Also my bank @cibc has to text me a code every time I login, so I'm getting charged roaming fees just to do my banking, so ******, please help
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chris kevin fernandez
(@chriskevinfern2) reported
@Fidomobile winback called me a week back to discuss a deal to comeback to the fido network. Now for the same reason I can't reach them back and there is no a particular number to contact them. @FidoSolutions could you please help to figure out.@Fidomobile