Fido Outage Report in Fort McMurray, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (29%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rashid Ali
(@rashidali_ca) reported
@Fidomobile @FidoSolutions your customer service policies are so unfair. I moved to Fido from @bell, 3 of my numbers and 2 for my friends. You waived off the set up fee for my friend but your agents refused to waive it for me. Please align your policies. #fido #unfairfido
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danni
(@danni30908563) reported
@FidoSolutions @Fidomobile I’ve now tried to cancel and still haven’t received a confirmation email within 24hours and fido would like me to stop sharing my story
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danni
(@danni30908563) reported
@Fidomobile I received a bill this morning for an account I canceled over a month ago. You guys have the worst service that’s why I left but yet I’m still getting charged and having to deal with ur ppl who don’t know how to do their jobs
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Mom Off Duty
(@MomOffDuty_CDN) reported
Not impressed with @Fidomobile tonight. Usually they have been my go to choice and have always given great service. Seriously considering moving my 5+ lines to another carrier. All my lines have great upgrade offers but they won’t offer the same to my most expensive line.
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Somna
(@somnamusic) reported
. @Fidomobile terrible customer experience. No SIM card because winback agent typed in wrong # Told I would be called within 48hrs with no call (twice) now I have to wait a 3rd time for a call in another 48hr b/c you closed the line after I went to physically get a SIM card
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[: Plato :]
(@HappyplatoLeung) reported
@Fidomobile The Fido My Account app is not working for 3 weeks. Error message "Something went wrong. Sorry, we've hit a snag. Please check back later. Cannot access Fido Extra and The extra 5 GBs 😡
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Amanpreet Deol
(@AmanpreetDeol9) reported
i had 2.5 months of contract remaining with them . Can you please help !! @Fidomobile
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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Nehak
(@k11neha) reported
@Fidomobile Hi Fido, been trying to call you to change my home Internet installation appointment, been on the phone for at least 2hrs each day over the last three days and no one can make this simple change for me! I keep getting bounced between customer and the technical team!
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merveiyeux
(@merveiyeux) reported
Hey @FidoMobile, thanks for your ****** customer service. My Mom called since she hasn’t received her bill yet, but was basically told it was because she can’t manage her finances & can’t pay her bills? Well, excuse me. The mortgage is paid off, & ALL bills are paid on time.