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Fido

Fido Outage Report in Fort McMurray, Alberta

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • PynkKnits
    .vayanin (@PynkKnits) reported

    When that warranty finishes? Don't call @Fidomobile @FidoSolutions. Even if it was the day before don't call them. Cause their first response is?! "Your warranty has ended we can't help you."

  • hashtagparade
    HRH Princess Bitchypants (@hashtagparade) reported

    @Fidomobile, I've spent over an hour trying to get a situation resolved and all I'm hearing is "I do apologize..." and gaslighting abiut the situation. After 1 hr+ a "supervisor" hung up on me. Why does your customer service suck so damn bad lately?

  • DeezHoes7
    yung ca$h_regi$ter🥶🥶 (@DeezHoes7) reported

    @Fidomobile Yo internet down fox it 🥱

  • ZeenatK99
    Dr. Z (@ZeenatK99) reported

    @Fidomobile guys your home Internet service wait times are atrocious! Some of us are stuck at home in quarantine. We cant spend time standing outside making calls if we need assistance. And the phone signals in basement homes are not great!

  • danni30908563
    danni (@danni30908563) reported

    @Fidomobile called to ask about internet connection. Your rep didn’t know the answers to my questions and customer service supervisor Daniel refused to speak to me.

  • avsgrl19
    AvsGrl (@avsgrl19) reported

    @Fidomobile Fido, you suck. Your service is terrible, and your “customer service” reps are extremely rude and should not be working in the customer service industry. So disappointed after being a loyal customer of 12 years.

  • dudu33papa
    @.@ (@dudu33papa) reported

    @Fidomobile I live in downtown Toronto and the internet has been down since 10pm last night, how long will it take to fix it?

  • satyaraam
    Satya Raam (@satyaraam) reported

    @Fidomobile @FidoSolutions it’s been a nightmare with you guys, everyday you keep on changing the words and one of the worst service I have ever experienced.

  • shubham_nit
    shubham kansal (@shubham_nit) reported

    @Fidomobile I got chrged $50 for LD calling for July. LD is already included in my plan since i get into contract with FIdo from Nov 2019. It's not mentioned any end date of the LD service in contract. These are fraudulent charges and needs to be taken back.

  • PynkKnits
    .vayanin (@PynkKnits) reported

    I wish more people talked about @Fidomobile @FidoSolutions and their lackluster services and how they try to gaslight you when you need help from them. @CBCToronto