Fido Outage in Fort McMurray, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Fort McMurray, Alberta
The following chart shows the number of reports that we have received about Fido over the past 24 hours from users in Fort McMurray and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
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Most Reported Problems:
- Total Blackout
Community DiscussionTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Fido Issues ReportsLatest outage, problems and issue reports in social media:
Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers
hey @Fidomobile , i've paid the bill but my mobile data is not working please solve the issue. thanks!
@Fidomobile I got a defective device and returned. Fido cannot do anything at this moment as Fido cannot discharge my financing obligation. I was told to call back next week. Another 2-3hour wait, I will never get my new phone, but Fido continue to charge me for no service.
@FidoSolutions @Fidomobile your customer service line is the worst! How can I speak to a representative if you don't have any!! I need help
@Fidomobile I am telling the truth. Fido's management does not manage the problem. Lying to customers is not appropriate. I would ask Fido to deal with my issue as soon as possible and explain to me why I am paying for bad services.
@Fidomobile been with the mobile provider since 2010 never once won a draw or contest they have had. #disappointing
Hey @Fidomobile I’ve added 3gigs of data in the last 4 days and can’t get ahold of you and it’s been going on for months. How do I correct this problem?
@FidoSolutions @Fidomobile How do I get support when my neither mobile cell signal nor the roaming is working and your support chat is offline? Any suggestion?
@Fidomobile i was calling you on your customer support number but every time from your side you cut the call what’s going on I didn’t understand very unresponsive from @Fidomobile
@Fidomobile not even trying to keep up the facade of customer service anymore lol just straight up "we cannot answer your call at this time" during business hours