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Fido

Fido Outage Report in Fort McMurray, Alberta

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • yad_ayam
    Yad e Ayyam (@yad_ayam) reported

    @Fidomobile 3- So after few busy days tonight around 23:45 I connect to live chat with Fido support about it and explain that I got an internet in new address but I'm not sure it is mine or not. After a minute I lost my connection!!!!

  • 514_sid
    Manny (@514_sid) reported

    @Fidomobile what’s happening i cant call nobody. It keeps sayin “call failed” is there an outage or sum?

  • yad_ayam
    Yad e Ayyam (@yad_ayam) reported

    @Fidomobile 5- He/She told me that <<<Can you please contact back again by disconnecting the chat and connecting again as my system has technical issues>>> ??? And when I disconnect (At 12:09 am) and try to re-connect by chat, I got a message in chat window that it is out of business hours!!

  • ravipshetti
    @ravipattanshetti (@ravipshetti) reported

    @Fidomobile @FidoSolutions waste of time n energy talking to customer care services. Different answers n no proper responses from agents.

  • sasha89309447
    sashaB (@sasha89309447) reported

    @SheldonLee007 @Fidomobile @FidoSolutions same here. down for 3h

  • OmidRez79115892
    Omid Reza (@OmidRez79115892) reported

    @Fidomobile I pay around $500.00 monthly for my phone and iPads and today is the third day that my hold time to speak to a customer service representative is over an hour. If you don’t have the capacity why do you take reservation for new iPhones?

  • iamsingh78
    iamsingh (@iamsingh78) reported

    Hey @Fidomobile @FidoSolutions is your network down today?

  • AlaghbarRama
    Rama (@AlaghbarRama) reported

    @Fidomobile do you have a help line I can talk to? I have an urgent problem and unable to find a number to contact.

  • globetrotterlaw
    Traveling Lawyer (@globetrotterlaw) reported

    @Fidomobile nice try to keep me on hold for an extended amount of time simply because I have a complaint against one of your business practices. #roamlikehome is a scam

  • JarylleAdriane
    JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?