Fido Outage Report in Fort McMurray, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (67%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Dewar
(@DewarMartin) reported
If you are thinking of switching to @Fidomobile consider this. I switched from Bell yesterday. I cant’t send or receive texts. I spent 90 minutes on chat and they said I’d have to wait 24 to 72 hours for tech support to get back to me. In my opinion Fido is not a good phone co.
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Meet
(@meet797) reported
@FidoSolutions Got new phone from @BestBuyCanada as i was existing customer of @Fidomobile the plan discount agreed on 26 Dec was suddenly changed to no discount on 27 Dec, got an email stating that. What is this fake and scam you are running trying to lure customers bad practice
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Urja
(@urjajain2) reported
Hi Fido, I have been charged $68 unnecessarily for making international calls when my plan includes 1000 mins of free international calling. I called your customer care but they have been of no use and very rude. PLEASE HELP! @Fidomobile @FidoSolutions
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Ruchi Jain
(@ruchijain_15) reported
@Fidomobile I was trying to port my number for past 3 days. Not a single customer service person was able to help me out. I am just being transferred form one department to other. And now they are saying. Even though my number is not ported, I have to pay? Why? Worst service ever
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Tali
(@TaliChoice) reported
@Fidomobile all weekend my internet isn’t working properly and am tired of this horrible service. First thing tomorrow I will find a new service provider
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Hitesh Wadile
(@wadile747) reported
@Fidomobile your customer service is the worst service. Trying to connect with your customer care for the last two days. But no one is responding
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Doug Chau
(@doug_chau) reported
@Fidomobile Awful experience as a first-time customer. Never received my referral bonus despite being approved with confirmation email as proof. Customer support was entirely unhelpful as they are now unable to locate the referral. Complete waste of time.
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Raj S Joshi
(@Rajjosh98715283) reported
@Fidomobile extremely unsatisfied with the service given by fido, They dont listen to customer problem . Big mistake to be a fido customer, there are better plans with other carriers and much good customer service.
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Here2complain
(@Here2c0mplain) reported
@Fidomobile Why arent my apps working. Is the internet down?
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KaeliTheKool
(@KaeliTheKool) reported
After 20 years as a @Fidomobile customer, I left today for @Rogers (which I realize is the same company). September 26, 2002-December 28, 2022.