Fido outages and service status in Lac Ste. Anne County, Alberta

Problems in the last 24 hours in Lac Ste. Anne County, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lac Ste. Anne County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Lac Ste. Anne County, Alberta

Latest outage, problems and issue reports in Lac Ste. Anne County and nearby locations:

• 
  Marty Forbes (@MJForbes) reported 21 minutes ago from Lac Ste. Anne County, Alberta

  @Bruce_Winter @Fidomobile The master of the…shuffle off to somebody else. Can’t find a single person who will say ‘I will fix the problem.’ Brand new phones don’t generally have SIM cards with hundreds of contacts in them do they?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blair (@blairs1) reported 6 minutes ago

  @Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.

• 
  🇺🇦 Anna Filina (@afilina) reported 11 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Zee Hamid (@zeeinmilton) reported 17 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

• 
  Oma (@Oma2414) reported 18 minutes ago

  @Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.

• 
  Deep (@djdeeep) reported 20 minutes ago

  @Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail

• 
  Pete (@floofydoofbkup) reported 21 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Vaibhav Panwar (@2vpvp) reported 24 minutes ago

  @Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido

• 
  Jrü Gordon (@JruGordon37) reported 26 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

• 
  BrianM (@briangm11) reported 26 minutes ago

  @1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 27 minutes ago

  @Fidomobile sucks ! If you're with Fido consider switching service providers. I suspect this is Rogers' grand plan to poach Fido customers but they won't get me. I'd much rather go to a whole other provider! Don't DM me asking for my account number either. Just do the needful !