Fido outages and service status in Lac Ste. Anne County, Alberta

Problems in the last 24 hours in Lac Ste. Anne County, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lac Ste. Anne County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Lac Ste. Anne County, Alberta

Latest outage, problems and issue reports in Lac Ste. Anne County and nearby locations:

• 
  Marty Forbes (@MJForbes) reported 36 minutes ago from Lac Ste. Anne County, Alberta

  @Bruce_Winter @Fidomobile The master of the…shuffle off to somebody else. Can’t find a single person who will say ‘I will fix the problem.’ Brand new phones don’t generally have SIM cards with hundreds of contacts in them do they?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kv N (@KvEncela) reported 8 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Lino's Version (@LinosVersion) reported 9 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Anonymous (@1111SpiritualBb) reported 11 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  Dimy Da Plug (@dimydaplug) reported 11 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Vince Ltd. (@Vince_Ltd) reported 12 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Nojan Emd (@EmdNojan306) reported 13 minutes ago

  @Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years

• 
  Johnny Chase (@JohnnyLChase) reported 16 minutes ago

  @Fidomobile your customer service is terrbile. Why cant I talk to a live person Today? i need my issue resolved asap. Not when your reps feel like calling back. if i didnt still owe on this phone id transfer to Bell

• 
  Shrikant Gupta (@Shrikan15918909) reported 17 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

• 
  Vaibhav Panwar (@2vpvp) reported 18 minutes ago

  @Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido

• 
  Vaibhav Panwar (@2vpvp) reported 19 minutes ago

  @Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido