Fido

Fido Outage Report in Fort Saskatchewan, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort Saskatchewan, Alberta 12/16/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • case_r_k Case (@case_r_k) reported from Edmonton, Alberta

    Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.

  • byMissMisa Letters to LALA Land (@byMissMisa) reported from Edmonton, Alberta

    @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

  • jeneric41 Eric Jenkins (@jeneric41) reported from Edmonton, Alberta

    @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • artlifedesigner artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported

    @Fidomobile Yup just spoke to customer retention which confirmed that the corporate evil overlords have tied the hands of staff to fix any billing problem by creating a strange workaround that returns my money in 6 months, pfft. I’m so NOT surprised that you’re keeping my money 6 months

  • gauravmridu Gaurav Vaid (@gauravmridu) reported

    @Fidomobile 10 days since I ordered the new service. I haven't got any reply as when will it be delivered. For last 8 9 days I simply couldn't connect with you. When I did, all I got is the info and not any action. Can you tell me whom should I approach? Pathetic c/service! #fido

  • bbold_honest AGK (@bbold_honest) reported

    @FidoSolutions @Fidomobile @FidoSolutions i have provided all the information via DM as req and it has been 5 hours with no response. Could you help me with my request

  • Luvinsumone1 Luvinsumone (@Luvinsumone1) reported

    @binha_ray @Fidomobile Talk to @LordHelp07 For Help, they’re more secured and reliable 👍

  • FL6NKER Badger (@FL6NKER) reported

    @Fidomobile Thanks to FIDO for telling me my upgrade would arrive in "2 to 5 business" days when it is actually going to be 4 weeks. If customer service had been honest about I still could have purchased in store for the black Friday Promo and now I'm **** out of luck. 🖕

  • UsamaFarrukh3 Usama (@UsamaFarrukh3) reported

    @Fidomobile worst customer service. Just for little commission rep lied to me and sold me something I never agreed too and now I’m being billed without any credit that were promised.

  • bhaveshnthakkar Bhavesh Thakkar (@bhaveshnthakkar) reported from Halton Hills, Ontario

    @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STII NO RESOLUTION A/C# - 946956414 #fido #rogers

  • beacoolbro Dee (@beacoolbro) reported

    @justlauralove1 @Fidomobile Fido technicians seem quite confused. They don’t understand my question and have no solution either. I have sent many messages, but I don’t think they really know what my question is.

  • UsamaFarrukh3 Usama (@UsamaFarrukh3) reported

    @Fidomobile worst customer service! Call rep lies! I was told I will see credits on my bill and not on agreement. Now my bill is here and no credits that were promised on blackFriday.

  • singhgauravr Gaurav Rathore (@singhgauravr) reported

    I had heard that @Fidomobile is worst in customer care but never realized how important is to have responsive companies to work with until had a serious billing issue and not able to get to support for 3 days straight. 4 hour call queue