Fido Outage Report in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (58%)
• Internet (27%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Letters to LALA Land (@byMissMisa) reported 18 minutes ago from Edmonton, Alberta

  @FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.

• 
  Eric Jenkins (@jeneric41) reported 41 minutes ago from Edmonton, Alberta

  @livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Holly Kent (@hollykent) reported 7 minutes ago

  @nashls @Fidomobile They try to tell me the issue isn't their cell towers but EVERYONE on the Rogers network in the County is having this issue. Switching to the 3G network helped (settings>cellular>cellular data options) but it's not great.

• 
  ◽️tweet◽️ (@_tweeeet_) reported 7 minutes ago

  @Fidomobile But why is it so slow? That’s so 10 years ago.

• 
  Bacardi (@bacardiking16) reported 8 minutes ago

  @koodo Cool, now I just hear crickets chirping. Hey @Fidomobile do you have humans I can talk to or is it just online customer service that selectively replies at Fido too?

• 
  Leigh Nash (@nashls) reported 8 minutes ago

  @hollykent @Fidomobile Having the same issue with my phone not working unless it’s on WiFi, and I’ve been with Fido since like 2005. And am now seriously considering switching. It’s ridiculous.

• 
  Dodo🦤 (@meelyp) reported 9 minutes ago

  @Fidomobile @FidoSolutions you guys have the worst customer service, you truly hate your customers

• 
  Forest’s Edge (@forestedge_lot3) reported 9 minutes ago

  @Fidomobile is Fido down for anyone else. (Northern Ontario)

• 
  Kyle Fortch (Dreamboat Ky) (@Kfortch) reported 11 minutes ago

  Man @Fidomobile has the worst customer service and overall the worst phone company I’ve ever been with. #awful

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 13 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  Tom Johnson (@tominhalifax) reported 13 minutes ago

  @FidoSolutions @Fidomobile Fido customer service may be the worse I have ever encountered. Putting me off and ghosting me seems to be the strategy after a week. I tried to cancel my service but after 15 mins and no response I hung up and can't even cancel ! AVOID Fido!!!!!!!!

• 
  Kul (@KulD7) reported 15 minutes ago

  @Fidomobile very angry with your service. I’ve called 3 days in a row, spent more than 2 hours on the phone and still no help. You got me to switch back to you from @koodo and messed up the switchover. Your ‘win back’ team is supposed to call me and there is no way to connect