Fido Outage Report in Fort Saskatchewan, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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E-mail (6%)
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Total Blackout (3%)
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Wi-fi (3%)
Community Discussion
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Fido Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Shermila
(@shermil2012) reported
@Fidomobile @FidoSolutions @FidoSolutions Bad customer service! No care for retention! Guess loyalty is not an important factor in your business!
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Yadnesh Raut
(@Yad2313) reported
@VirginPlus worst service.. after offering a plan which was suggested by virgin representative.. called back and said they cannot give the plan.. Please move to @RogersMobileCa @Fidomobile
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Tracy (𝕮𝖍𝖎)
(@chigrl) reported
@Fidomobile I have been on hold on and off with your customer service for two hours now, my request is not that difficult ...how can I contact a manager there? This is ridiculous.
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Carmelo P D Caruana
(@CwithAnArm) reported
@Fidomobile @FidoSolutions Someone at Fido needs to make it right. The customer service experience is abhorrent, have to wait 45 mins to speak to monster managers that don’t have the ability or the human decency to be good people. This is disgusting, just another broken company ripping people off.
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Brian Lang
(@brilang) reported
@Fidomobile Trying to enter your @Wealthsimple contest and it never gives a "success" screen, and offers me the option to enter again if I go back to Fido Extra. Seems to be busted...
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bestboy
(@bestboyvr) reported
@Fidomobile so disgusted at your CSR’s. I have been a customer for over 23 years and I was told that my business doesn’t matter and no attempt was made to keep my business. Pathetic and disgusting #badcustomerservice #fido #CustomerService
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Lisa Li
(@LisaLi4) reported
@FidoSolutions My acc#920137296, I never active SIM card and signed any agreement. I called customer service, they can’t do anything transfer me to cancellation department, cancellation department transfer me back to customer service. Why I have to pay Fido, and why can’t cancel @Fidomobile
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Rajendranath
(@Rajendranath_a) reported
Hey @Fidomobile Called many times for the voicemail not working on my mobile. You have a ticket which is not resolved after nearly 3 weeks, and did not call for an update. Worst customer service.
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Jose Leonardo
(@leocamish2) reported
@Fidomobile worst customer service ever. They rude and incompetent.
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Fernando Alvarez
(@afernandom) reported
@Fidomobile I called your customer support. A few minutes talking to an agent, asked to talk to a supervisor/manager and I was not allowed to. That's amazing service plus the scam you guys are running on your website. #terribleservice #ctvnews #consumerprotection