Fido outages and service status in Gananoque, Ontario

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gananoque, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

• 
  bigbadcliff (@bigbadcliff) reported 36 minutes ago from Gananoque, Ontario

  How can a Canadian Telecom company NOT have a data only plan that goes above 4 gigabytes??? 21 year customer asking. Will you let me walk? @Fidomobile @FidoSolutions @fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lino's Version (@LinosVersion) reported 4 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Juan S S (@JSebastianS88) reported 5 minutes ago

  @Fidomobile any support available if the call drops?

• 
  Philomena Gunk (@macaghalla) reported 7 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  SC (@shark7456) reported 8 minutes ago

  @Fidomobile disgraceful way to treat customers. Luring people in with an attractive price and then quietly increasing it just months later is deceptive and completely unacceptable. Don't want excuses or a generic explanation of your pricing policy. FIX THIS.

• 
  Lori (@LoriinDurham) reported 11 minutes ago

  @Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer

• 
  Tom McIntyre (@Shuzeke) reported 11 minutes ago

  @Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident

• 
  Fallacy of Occam's Razor (@Alanzoroy) reported 12 minutes ago

  @Fidomobile Your 611 is most annoying and does not solve the problem but rather exacerbate by the use of AI. Just to simple report a payment.

• 
  Mama bless (@zoomieking00) reported 14 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  ouss (@oussbou6) reported 15 minutes ago

  @FidoSolutions @Fidomobile I need to cancel a new line before they ship the phone, but I am unable to get a call before tomorrow. I called yesterday but he told me I had to call again on Monday, but I just received the confirmation of the order. Can you cancel it before it’s sent

• 
  Linny (@IosonoLf) reported 17 minutes ago

  @Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?