Fido outages and service status in Gananoque, Ontario

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gananoque, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

• 
  bigbadcliff (@bigbadcliff) reported 47 minutes ago from Gananoque, Ontario

  How can a Canadian Telecom company NOT have a data only plan that goes above 4 gigabytes??? 21 year customer asking. Will you let me walk? @Fidomobile @FidoSolutions @fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 6 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  Deep (@djdeeep) reported 7 minutes ago

  @Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail

• 
  Julius & Teeko (@JuliusTeeko) reported 7 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...

• 
  I Don't PC (@Hendy111) reported 8 minutes ago

  @Fidomobile why has it taken 7 phone calls so far, problem still not sorted out, for our Black Friday phone that never made it to us, was sent back to you, then cancelled and now you want to raise our monthly bill with no phone in hand yet. And we’ve been charged for everything.

• 
  Nav ID (@7Navid7kg) reported 9 minutes ago

  @Fidomobile I have been trying to cancel my phone service by calling your company multiple times. Each time I inform the representative that I wish to cancel my line, they hang up on me. This is unacceptable and reflects very poor service. Please address this issue asap

• 
  Chechimartinez (@chechimartinez) reported 9 minutes ago

  @Fidomobile @Rogers It has been impossible to contact a Customer Service person for either company Please DM as soon as possible

• 
  BrianM (@briangm11) reported 11 minutes ago

  @1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.

• 
  Ian Kendall (@ianserena2045) reported 12 minutes ago

  @Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now

• 
  Aman Bhargava (@Amanbhargava23) reported 12 minutes ago

  @Fidomobile Absolutely worse customer service will be porting away from this company with a couple of days I have billing issues want to speak with someone today but they are giving me time 2 days from now !! When it comes to bills u want the money right away even when its wrong

• 
  Kv N (@KvEncela) reported 15 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…