Fido

Fido Outage Report in Gananoque, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Gananoque, Ontario 01/24/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • bigbadcliff bigbadcliff (@bigbadcliff) reported from Gananoque, Ontario

    How can a Canadian Telecom company NOT have a data only plan that goes above 4 gigabytes??? 21 year customer asking. Will you let me walk? @Fidomobile @FidoSolutions @fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • astrobri hyperbolbri (@astrobri) reported

    It is super fun* that @Fidomobile 's page to report a lost phone gives a 404 error, as does any attempt to make a service request on my device protection. I wonder if after last month's fiasco they just... decided not to let anyone contact them?

  • DarklingGhost GhostRiverDarkling (@DarklingGhost) reported

    @Fidomobile you guys emailed us, telling us our accounts would be credited for the outage earlier this month. That was a lie. 😡

  • fannypannym 🥄 (@fannypannym) reported

    Literally @Fidomobile customer service almost made me cry because the man on the chat was being very dismissive and rude. I might end my 5 year “loyalty” with them sorry for posting this but i just need to rant to someon

  • jerclarke jer clarke 🌿 𝓉𝒽𝑒𝓎 (@jerclarke) reported

    Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃

  • kyledela25 Kyle Dela (@kyledela25) reported

    @Fidomobile is there another outage? Can’t seem to get my internet working here in Toronto

  • AfsariNilou Nilou Afsari (@AfsariNilou) reported

    @Fidomobile I am unable to contact any customer service agent by calling 611 since a few weeks ago. How can I sort out a billing error? I can’t do it via AskJack bot

  • Ycrad6 Ycrad (@Ycrad6) reported

    @Fidomobile first outtages now when I call in for customer service being directed to use a text chat option - so unsafe for drivers who could be using Bluetooth. It will be on you guys if someone dies while trying to talk to you on the phone but has no choice to text @GlobalBC

  • jzfromcalgary Jeremy Zhao 🇺🇦 (@jzfromcalgary) reported

    Got my bill and there was no credit from @Fidomobile for the outage. Why let us down even more?

  • up_tick77 Up tick (@up_tick77) reported

    @Fidomobile received my latest bill this morning. No credit for the outage on July 8th. Why??

  • macdor_ump13 Rob Macdonald (@macdor_ump13) reported

    .@Fidomobile @Rogers so it takes 5 full days to fix your outage and then 2 full months before the credit will be applied?