Fido Outage Report in Gatineau, Outaouais, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Kost
(@Photoplasia) reported
@Fidomobile and @FidoSolutions - your service partner @Brightstar isn’t answering my support e-mails. My replacement phone came with a third party charger and a cheap cable that broke upon first use. The responsibility is yours to make this right.
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Female Feet Observer
(@chicksfootlover) reported
@Fidomobile got a response re the non functioning my fido app to activate the 5 bonus gb session - did both reinstall and made sure not on wifi, plus connected to fido network. i think it's much better if you don't insult your consumers' intelligence!! not only me, it's crap!
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Gareth Nordholm
(@hoodedsomm) reported
@TELUSsupport What the heck is going on here guys?? I've spent the last hour and a half working on an issue and then transfer me to nowhere??? This is ridiculous. I'm terminating service and calling @Fidomobile right now. #anticustomerservice
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Siham
(@xaloux) reported
@Fidomobile I went to your Markville location to get a new phone plan for my mom and was very impressed with the level of patience and customer service of your staff. They treated my elderly mom very well! #CustomerService
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InsertUsernameHere0589
(@_0589_) reported
@Fidomobile When will Fido have a 5G network?
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Devang J. Mehta
(@devang_mehta33) reported
@Fidomobile Dear team, I am out of Canada and the mobile services automatically started roaming. I am not using my mobile roam and so please don't activate roaming on my number. I tried finding your support but "Ask Jack" doesn't seem to help as expected.
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Jayne Pattison
(@sailingjayne) reported
@Fidomobile terrible terrible company. promised a loyalty discount- to switch spouse over; now no record of the chat that promised it. They don't know anything about it now! Do not use FIDO they are the worst service
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Name Cannot Be Blank
(@AMWA2021) reported
@peeradeep @Fidomobile I suspect @fidomobile has a supply line issue they’re not admitting to, and jerking customers around instead. Awful.
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ZeroPointInfinity
(@ZeroPointInfin1) reported
@Fidomobile Shame it’s the Rogers bait n switch. Ooh here’s a credit for a little while….ooh now we take it away and charge you more…. Ooh, you still want it cheap, tough, now call our customer service and waste more hours of your life on hold. Whatever happened to honest up front pricing.
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Rei Reis
(@ReikoReis) reported
@Simon16552084 @Fidomobile it's been weeks and every time I call they tell me to call again...definitely thinking of leaving them over this poor service, especially as my previous contract is up and I'm free to move on.