Fido

Fido Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J8Z.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Gatineau, Outaouais, Québec 05/13/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (40%)

    Internet (40%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Fido outage reports came from the following cities: Gatineau and Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    @tamcos71 @Fidomobile @FidoSolutions Oh man that sucks! My roaming is off too. Fido credited back my money because they couldn't prove I was down in the states on calls and texts and using data. I rarely touch my phone when I'm outside Canada. Can you ask them for the proof you were on your phone?

  • AcylManany Acyl Adoum Manany (@AcylManany) reported

    The price of the worse telecom company in Canada goes to @Fidomobile your lack of customer service and of professionalism is disappointing.

  • TheCrowMaiden Crow - Doing Commissions (@TheCrowMaiden) reported

    @Fidomobile Considering you guys email me for every other little thing that happens, I find it poor business practice that your only notification that my base fee would be going up $2 was ONE message on ONE bill in February, with no other reminder or communication.

  • SaikumarKambha1 Saikumar Kambhampati (@SaikumarKambha1) reported

    @Fidomobile I made a call again on April 15th right after 2 months. And they said that they will remove the protection from next month after taking my bucks. Which is not good really unhappy with the service. [2]

  • fmichlick Frank Michlick (@fmichlick) reported

    @Fidomobile The funny thing is that "Chris" transferred me to technical support after I told him it's not a technical issue.

  • atiiaan Atian (@atiiaan) reported

    @Fidomobile I've been experiencing the worst customer service since I've added a new line to my account. Fido agent makes a mistake and I'm the one who has to be on phone/chat with them for few hours just to fix his one mistake! It's been more than 2 months

  • zhangami Stanley+Starbucks (@zhangami) reported

    @Fidomobile @FidoSolutions NO FIDO!! Fido promised giving me 5G more data without extra charge, while changed my plan with higher rates, without informing me, charged me $50 more every month. I am new customer since January, this is really disappointing. Will change provider.

  • vignesh22jan Vignesh R (@vignesh22jan) reported

    @Fidomobile - I returned my Home internet router on 24/03/2023, but i got an email today saying that the equipment is not yet received. I have a copy of the Canada post recipe. Can you help.

  • SYEDNAQVI007 starktony97560 (@SYEDNAQVI007) reported

    @Fidomobile @FidoSolutions Why My account application is not working, when i need my 5 extra data hours at that time application will not work but when it comes to bill payment then it will work why thé hypocrisy ?

  • tamcos71 Tammy H (@tamcos71) reported

    @KarenWenLin @Fidomobile They also charge for roaming when your roaming is turned off in another country. Apparently WE have to call them to opt out. Huh? Never had to do that with other companies. Brutal.