Fido Outage Report in Gatineau, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Gatineau come from postal codes J8V and J8T.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Gatineau, Outaouais, Québec 12/05/2023 03:45

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Fido outage reports came from the following cities: Ottawa, Gatineau, Val-des-Monts and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Internet
CanadaVal-des-Monts Phone
CanadaOttawa Phone
CanadaOttawa E-mail
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • BramptonBars PEEL REGION (@BramptonBars) reported

    @Fidomobile @FidoSolutions - Is your APP broken? Its not working or launching.

  • Chakradhaar16 Chakradhaar (@Chakradhaar16) reported

    @Fidomobile why am I charged for int'l calls which i never made?this is day light robbery..#6478770064 There seems to be a problem with your system which is ****** up and keeps charging us for Georgetown USA but calls are made in Georgetown Ontario, where v r and hv no one in US

  • BeingDeeSee DeeSee (@BeingDeeSee) reported

    @Fidomobile Hello. There was a cancel request that was made on a prepaid number. But customer is still getting roaming activation messages after leaving the country. Please check with regards to this.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Berry_xox @Fidomobile I was charged 1500 for a phone I returned. Fido took no responsibility for their customer service that made false claims and promises leaving it to me to have to deal with finally days later,I've proved I'm not a liar.

  • kmwhitter Keith W (@kmwhitter) reported

    @Fidomobile @FidoSolutions When you want to save an old Fido phone from the landfill to reuse on another service but the operator won’t unlock it. Terrible customer service from a 20 year customer. 90 minutes on chat without success. Isn’t it the law they unlock phones.

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

  • bharathbkd Bharath (@bharathbkd) reported

    @Fidomobile @FidoSolutions Will there be credit to bill due to Apr 19th outage?

  • dwnebrwn Dwn Brwn (@dwnebrwn) reported

    The retention person I just spoke to @Bell just said she knows the services are expensive but I’m paying for the service... going to be honest have only received bare minimum service from bell. Off to @Fidomobile I go!

  • meghandeirdra Meghan Harris (@meghandeirdra) reported

    Absolutely ridiculous! In the state we’re in, in the middle of this pandemic, working from home being told by @Fidomobile that someone can’t come fix the internet for TWO WEEKS?!?!!!! As a customer with @Fidomobile @FidoSolutions for over 10 years, this is disgusting service!!

  • Chakradhaar16 Chakradhaar (@Chakradhaar16) reported

    @Fidomobile Pl confirm how are you compensating for outage on Apr19, i have 2 numbers 6477850064 and 6478770064 , got the new bill with no credits whatsoever..You guys are crooks!