Fido Outage Report in Gatineau, Outaouais, Québec
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (60%)
-
Internet (31%)
-
Total Blackout (3%)
-
Wi-fi (3%)
-
TV (3%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
-
Cash
(@CashOnAir) reported
from
Ottawa, Ontario
Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
-
Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
-
عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
-
Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
-
KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
-
💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
-
🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
-
Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
-
KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
-
QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
-
KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
-
A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Yousaf Ihsan
(@yousafihsan) reported
@Fidomobile My Home Internet is down for 3rd time.
-
Xiang Zhou
(@vbirddz) reported
What happened to the home internet in Richmond Hill, ON? Very unstable connection. Ping to the Rogers DNS resulted 35% packets loss.@Fidomobile @FidoSolutions @RogersHelps
-
iamsingh
(@iamsingh78) reported
Hey @Fidomobile @FidoSolutions is your network down today?
-
Praveenan
(@416_praveenan) reported
@Fidomobile my serivce is down....
-
Yad e Ayyam
(@yad_ayam) reported
@Fidomobile 4- After few minutes again I tried to chat with tech support. But as soon as chat window open I got a message that agent closed the chat!!!! Finally at 23:59 I connect to another agent and explain the issue. (Conversation picture attached)
-
Yad e Ayyam
(@yad_ayam) reported
@Fidomobile 5- He/She told me that <<<Can you please contact back again by disconnecting the chat and connecting again as my system has technical issues>>> ??? And when I disconnect (At 12:09 am) and try to re-connect by chat, I got a message in chat window that it is out of business hours!!
-
Joshua Francisco
(@Fjoshuaivan) reported
@Fidomobile @FidoSolutions Do you people hire disrespectful technicians? Literally no right of conduct speaking to a problematic customer?
-
Traveling Lawyer
(@globetrotterlaw) reported
@Fidomobile nice try to keep me on hold for an extended amount of time simply because I have a complaint against one of your business practices. #roamlikehome is a scam
-
Omid Reza
(@OmidRez79115892) reported
@Fidomobile I pay around $500.00 monthly for my phone and iPads and today is the third day that my hold time to speak to a customer service representative is over an hour. If you don’t have the capacity why do you take reservation for new iPhones?
-
harrylamba
(@harrylamba) reported
@Fidomobile tried DM, but you need to understand this is a tech issue. for 3 days continued Ask Jack, Live chat, twitter have been used - with no luck