Fido Outage Report in Gatineau, Outaouais, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (40%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Fido outage reports came from the following cities: Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Total Blackout | |
| Nepean |
Phone | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Cash
(@CashOnAir) reported
from
Ottawa, Ontario
Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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Josh Rachlis
(@JoshRachlis) reported
from
Ottawa, Ontario
@Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Woods 林爷 🇺🇦🇨🇦🌻
(@KarenWenLin) reported
@FidoSolutions @Fidomobile What you offered me in the DM is not sufficient to offset my terrible experience all morning. I deserve more. Hard working Canadians deserve better!!!!
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Tessa Bromward
(@TBromward) reported
@Fidomobile I need to cancel 2 plans - your store staff, phone staff and web services have all provided incorrect info, poor service lack of facilitating cancellation and even transferred me to a different company! Extremely disappointed, horrible service, I expect a remedy ASAP
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J
(@itsjetlee) reported
Ready to leave @Fidomobile and it's only been 3 months. Everything about account mgmt is a nightmare, especially the app redesign because I can't even log in anymore. Canada's Telco companies are the absolute worst
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Seeker
(@SeekerStreams) reported
@Fidomobile I had auto payments active and a payment bounced.. Once I got the funds I made a manual payment and then the auto payment came out as well after.. I accidentally paid twice! Support is telling me ill get a cheque in 5 weeks if I want a refund... are you kidding me?
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Karen Woods 林爷 🇺🇦🇨🇦🌻
(@KarenWenLin) reported
I had a terrible experience with @Fidomobile this morning , despite being a loyal customer for more than 4 years. Rest assured, I will be writing about it and sharing it with Canadians across the country. I have documented everything. Consumers want a good shakeup in Telco. They…
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The Fake Gatsby
(@fake_gatsby) reported
@Fidomobile Why is there no service in Montreal right now? The power is out everywhere and now our phones are down too. Can’t make an outgoing call or call 911 if there’s an emergency. This is bullshit.
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Leslie Ordal
(@GenCounsNews) reported
@Fidomobile Oh no apparently not disappeared, just "that was a time-limited discount that we offered you as apology for all the trouble, but we didn't place the order within the time limit, so now you have to pay full price again"
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Nicholas Baron
(@Nicholas_Baron) reported
Trying to add a line through @Fidomobile website is so frustrating! Not working
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Devin Shuman (she/her)
(@DevinShuman) reported
@GenCounsNews @Fidomobile Customer service of America sadly isn't much better 😬
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Jenning Zhang
(@jenning_zhang) reported
@KarenWenLin @Fidomobile FIDO’s support is terrible, I had bad experience too