Fido Outage in Ottawa, Ontario

@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

@ALL_CAPS Fido has never stressed me out.

Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

@Fidomobile what’s going on with the network? No connection all day and all work is pending. Unable to take calls or receive important messages.

@Fidomobile @FidoSolutions The worst phone company in all of Canada strikes yet again..... Can someone explain to me why the My Account won’t work? Tried to sign in through the webpage. Says I need an account number to get onto the website? This company is a complete joke.

@Fidomobile your service is down AGAIN. Last time i had to be told my grandfather was dying over FB messenger. This is unacceptable for this to be continuing to happen.

@Fidomobile @FidoSolutions @Brightstar I pay a monthly fee for premium device protection on a Galaxy S20. My screen is broken and needs to be replaced ASAP. I filled out a service request but have not received any information on where to take my phone for repair!

@Fidomobile one of my friends got iPhone 12 pro max on 0$ down and i am unable to get one on 0$ down. In fact, i have been a fido customer much longer than her. Why is that?

@Fidomobile @jdutchermusic @haviahmighty I'm extremely aggravated after discussing the matter with your support representatives and would like to get this matter escalated to the Senior leadership.

@Fidomobile @jdutchermusic @haviahmighty I was notified by your company on May 8, 2021 regarding the service usage bill of $987.73 for the account # 8-7102-XXXX.

Hey @Fidomobile I am experiencing unbearably slow internet speeds today. Can you please let me know if there's an issue in my area?

@Fidomobile waiting for the return call from the win back team, it's been 2 days. If I'm not getting any call from them by EOD, I'm gonna stick with my new service provider which I'm still happy about. Tot of giving u guys a chance.

@Fidomobile Hello! I have a question re: my internet billing that requires email to properly explain; it's too complex for a phone call, and I can't get live support to work. Would you kindly provide me with the appropriate email address to contact billing support? Thank you!