Fido

Fido Outage Report in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 12/10/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HashimShah Hashim Raza (@HashimShah) reported

    @Fidomobile very unhappy with phne exchange experience with Fido.Signed up last month but because I wanted a different device, Im being told I need to wait till next billing cycle. In the meanwhile my phone has been returned. So no phone, long wait & no help, except an escalation

  • Ethanz7 Ethan (@Ethanz7) reported

    @Fidomobile 2 unacceptable events!! 1) to suspend my phone service when it was supposed to be my data that was to be suspended 2) to hang up on your customer when you were transferring me to another department

  • TdotTrucker TdotTrucker (@TdotTrucker) reported

    @Fidomobile @RogersHelps Fido Internet down again and keeps going down. This is the third time since the holidays. What is going on? #Etobicoke #internet #down 427 and Bloor Coverdale area

  • Qasimrz Qasim (@Qasimrz) reported

    @Fidomobile @FidoSolutions worst customer service ever... liars and cheaters are running the company....

  • ColleenMCole Colleen M Cole (@ColleenMCole) reported

    @Fidomobile help! My phone & my husband's phone (Google & iPhone) keep losing the ability to hear the other person. It's been three days. Anyone who calls us or who we call has this issue. We’ve reset our phones. Not fixed. Can't call in for help either. Can't hear the prompts.

  • Joesismondo Joe Sismondo 🌍☮️ (@Joesismondo) reported

    lockdown when your wifi is down is hell @Fidomobile figure out your ****

  • kuda_hove Bridget Bema🔥 (@kuda_hove) reported

    It’s been 2 weeks since @Fidomobile changed my number without my consent. And every day for the last 2 weeks they have bounced me around without answers. Whatever you do, do not get phone service with @Fidomobile . Overall TRASH SERVICE!!!!!

  • BatiGolllll Nicolasنيكولاس (@BatiGolllll) reported

    @FidoSolutions Hi Van, I have a phone contract with Telus as well (and I was with Rogers before that for 12 years) and I have never faced such an issue. Make sure YOU find smarter ways to steal from people. I will make sure everyone knows about this problem with WhatsApp and @Fidomobile 👏👏

  • TLMarkides Tara-Lee📚💙 (@TLMarkides) reported

    @vickiemorgado1 @Fidomobile Have been having issues on and off with my provider too. Guess it's a lot of daytime usage. 4 people are live streaming and 1 is using wifi to upload and download for work.

  • bibianacrespo the listmaker (@bibianacrespo) reported

    I can’t understand how companies still use @FedEx for deliveries. It’s the worst and least reliable shipping company. @amazonca @Fidomobile please find a better option