Fido Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	10 days ago
Ottawa	Internet	2 months ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Phone	5 months ago
Gatineau	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 6 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 7 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

• 
  Stephen Hanbury (@stephenhanbury) reported 18 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  Ali Ahmed (@aahmed826) reported 29 minutes ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 40 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  A.G.LEN (@AmmarGlen) reported 41 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  KK👨‍🦼🌈+ (@livingklife) reported 42 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott C (@scottacalvert) reported 10 minutes ago

  @Fidomobile fix your website, I'm trying to look at plans for 'bring your own device' and it keeps bringing me to the 'select a device' page.

• 
  PEI Bound (@SteveNovak1977) reported 12 minutes ago

  @Fidomobile Fido another useless conversation with your tech support and customer service team. Blaming the feds for your service not working properly. Telling a customer who is getting 10% of the service that he is not entitled to any rebate because the phone still "works".1/2

• 
  Tariq Razi (@Tariq_Razi) reported 17 minutes ago

  @Fidomobile complete and utter lack of customer ownership by Call Centre. Never depend on the commitments given by their Call Center Agents or even email confirmations sent by them. They will turn around and say that nothing can be done.

• 
  Ada (@Ada77881950) reported 18 minutes ago

  First they mess up my sim number. The toss me from rep to rep. Like how's that my problem @Fidomobile i don't need this stress while dealing with all this pandemic nonsense. I have no patience for bs now.

• 
  Divya Huria (@DivyaHuria) reported 19 minutes ago

  @Fidomobile you have such a poor service and customer support.Its been a week I am calling everyday to see issue with my internet.Before having the plan with you,I asked about coverage and I was confirmed for proper coverage.

• 
  luisacampagna (@luisacampagna) reported 21 minutes ago

  @Fidomobile I'm so disappointed that you have to sympathy for seniors stuck overseas that had charges on their account simply for having the phone on for emergency access.

• 
  🤦🏽‍♂️ (@416kobe) reported 23 minutes ago

  Why is ur internet so bad? #askingforafriend @Fidomobile

• 
  Tariq Razi (@Tariq_Razi) reported 24 minutes ago

  @CCTS_CPRST needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.

• 
  PEI Bound (@SteveNovak1977) reported 24 minutes ago

  @Fidomobile That's just it, you don't help.... you don't do anything other than offer lip service. Your service barely works, you blame everyone but yourselves for the poor service, and expect customers to pay full price for a fraction of the service you sold them. Why is that????

• 
  April (@Apestersplace) reported 24 minutes ago

  @Fidomobile Now the return process is bad. Great. #thanksfornothing