Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Zerin Alam
(@AyeSiddique) reported
@FidoSolutions @Fidomobile You guys have the worst customer care service ever. There is no value for a loyal customer and you do not care to keep your customers. Please go bankrupt. There should be a petition about bringing US companies to Canada.
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Yaz Kh
(@Yazkh) reported
from
Montréal, Québec
@Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.
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Pabsgatsby
(@pabsgatsby) reported
@Rogers @Fidomobile I lost a day’s pay because of you guys and your dumbass outage I’m suing for everything you’ve got see you in court
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Vaibhavi Patel
(@Vaibhavi_509) reported
I don’t know whether I'm customer of @Fidomobile or their representatives. I’m calling them since last month because of my $569.0 bill I got due to their representative’s miscommunication&now they advising me to quit the network. This is what I should expect from @FidoSolutions
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Ivana Santilli
(@IvanaSantilli) reported
To be honest, I didn't even know there was a Canadian cell service outage, as my @Fidomobile roam like home has been malfunctioning like that the whole 2 months. Fido, I hope you do right by my refund
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Zerin Alam
(@AyeSiddique) reported
@FidoSolutions @Fidomobile You guys have the worst customer care service ever. There is no value for a loyal customer and you do not care to keep your customers. Please go bankrupt. There should be a petition about bringing US companies to Canada.
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IELtick 🇨🇦 | 🤍💙🤍
(@ILtick) reported
@Fidomobile Your name should be Fraudo not Fido. My biggest mistake was to purchase a phone on your website. It has been almost a month since I returned it, but the phone is still in my account and you are charging me for it. Your customer support is useless.
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Melissa Carla
(@melthemuggle) reported
@Fidomobile thanks for your reply. I was told I would be contacted by the OOP a couple of days ago. It's been 4 BD now, 5 if you include the outage. I would like to hear back from them today please.
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Holly Kent
(@hollykent) reported
Last summer @Fidomobile told Prince Edward County residents that they were building new towers to handle the influx of Rogers users in the summer months. A full year later and I still have almost no cell service in July. What happened with the towers, @Rogers and @FidoSolutions?
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Nermisa in Edmonton
(@byMissMisa) reported
Has anyone has issues with their @Fidomobile data usage? Mine seems to be used even when I am on wifi + taken off even when I use the hour extra data.