Fido outages and service status in Ottawa, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
25 days ago | |
|
Ottawa
|
Internet | 2 months ago |
|
Ottawa
|
Total Blackout | 2 months ago |
|
Ottawa
|
Phone | 4 months ago |
|
Ottawa
|
Phone | 5 months ago |
|
Gatineau
|
Internet | 6 months ago |
Community Discussion
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Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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KK👨🦼🌈+ (@livingklife) reported from Ottawa, OntarioI need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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Ali Ahmed (@aahmed826) reported from Ottawa, OntarioI don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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KK👨🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, OntarioCell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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A.G.LEN (@AmmarGlen) reported from Ottawa, OntarioHello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Cash (@CashOnAir) reported from Ottawa, OntarioPower has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
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QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, OntarioGoal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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Dan Boudria (@danboudria) reported from Ottawa, Ontario@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario@ALL_CAPS Fido has never stressed me out.
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عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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Josh Rachlis (@JoshRachlis) reported from Ottawa, Ontario@Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.
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KK👨🦼🌈+ (@livingklife) reported from Ottawa, OntarioPride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Aman Bhargava (@Amanbhargava23) reported@Fidomobile I AM BEING CHARGED EXTRA AS A FRAUD GOR THE SERVICES I HAVENT HIRED I NEED HELP
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Michelle Almeida (@xalmeida12345) reported@Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.
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connor (@_connorrr_) reported@Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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SM (@Sabisweet_s) reported@Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.
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Amal J (@Amal8710) reported@Fidomobile @Rogers Isha from fido/roger store 6758 Kingston Rd unit 12 is such a ****** person! I DON'T KNOW HOW you hire PEOPLE NO Customer service skills and just ignorant!!! I need someone to help! My service is gone and can't contact anyone
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Nitin Verma (@nitinv8) reported@Fidomobile @Rogers please please cancel my FIDO mobile connection. I have been trying to get it done for last 3 months but apparently your customer service doesn't work anymore. My account number is 50470501
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Lizzie Fry (@liz_boof) reported@Fidomobile I ended my contract with you on August 25th, yet you still bombard me with emails claiming I owe you $200+. Your online chat team won’t resolve it and I can’t visit in store or call because I no longer live in Canada. Please fix this before you ruin my credit score.
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jay makinze ❼ (@Mr_Teekay) reportedhi @CRTCeng is @Fidomobile allowed to unilaterally increase the monthly price for service without any prior notice?