Fido

Fido Outage Report in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 01/24/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (41%)

    Phone (41%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Total Blackout
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaushal71867716 Kaushal Patel (@Kaushal71867716) reported

    @Fidomobile Returning equipment service needs improvement. Already returned equipment at AUTHORIZED store and due to their technical glitch or untrained store staff, we are suffering to pay a big amount.

  • panama_taylor Taylor_Panama (@panama_taylor) reported

    @dogmomlexa @FidoSolutions @Fidomobile you want trans rights? ok, 25% off Vaseline. now get ******** back in the closet.

  • kblmumof4 KblMumOfFour (@kblmumof4) reported

    Funny how my daughter has #Virgin internet and has no problem with it, and we have @Fidomobile internet and have had to restart the app and it's #buffering #FedUp with the @Rogers brand of companies.

  • abuttar02 ahmad (@abuttar02) reported

    Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. @Fidomobile

  • sowmyameruva Baby Sowmya Meruva (@sowmyameruva) reported

    Bad Service. @Fidomobile I have been with them for more than a year. They billed me 144$ this month(after referring to my friend) and gave me under service(they say it's an app glitch). support takes a min of 1 hour of my time. I am not sure if I should stick to you guys anymore.

  • A_D_J A J (@A_D_J) reported

    @Fidomobile Your support informed you're increasing the bill for all customers. But not telling why. Are you increasing because of "supply" issues or providing anything new? BTW, your call drop rates are increasing monthly; shouldn't that bring some price reduction?

  • meerajrules Meeraj (@meerajrules) reported

    So day 11- This is @Fidomobile @FidoSolutions for you. All you #canadians read this! My device got stuck with @PurolatorInc and they returned it back to Fido due to a stupid reason now Fido calls and says sorry we can’t give you same offer the device is sold out! Is this a joke?

  • whistlerracer M.M.B. (@whistlerracer) reported

    @Fidomobile your contest for 1 free year of service doesn't work on my phone, always says that I already participated. #Mobile

  • AlimFakirani Alim Fakirani (@AlimFakirani) reported

    @Fidomobile probably has the WORST customer care support in the industry. If I wasn't locked in at such a good rate, I'd switch providers. If you're looking for a provider, try the majors. They're not that much more expensive.

  • Ray62687320 もこ🇨🇦トロントワーホリ (@Ray62687320) reported

    @Fidomobile I can’t believe it. I bought a $40 SIM for 8 GB last Fri & got my first invoice this week. Surprisingly, They were charging the Set up fee WITHOUT ANY EXPLANATION when I bought it. SURPRISED to see the $103.77 invoice. I’ve NEVER EVER EXPERIENCED this!!! #fido #sim