Fido Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (56%)
-
Internet (31%)
-
Total Blackout (6%)
-
Wi-fi (3%)
-
TV (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
-
QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
-
🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
-
KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
-
KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
-
عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
-
A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
-
Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
-
KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Act IV
(@act4sp) reported
@Fidomobile why do you force people to switch to 5G for home phone service ‘at no additional cost’, then proceed to charge $85 for the change and hang up automatically when customers call support due to ‘high call volumes’?
-
ʜ ᴜ ᴍ ᴘ ʜ ʀ ᴇ ʏ
(@theonlyhumphrey) reported
@Fidomobile Thank me for what? Giving me useless service to pay for? I'm without data because of you
-
وحشی
(@iamkmpk) reported
@Fidomobile @Fidomobile So we need “appointments” to activate our sim now? We can’t dial in to do that like with other carriers? Can’t afford that? I believe I made a right choice moving away from Fido. Poor user experience. Poor customer service.
-
Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile this is a completely unethical support model. call back can be provided as an option but shouldn’t be forced to the customers.
-
Another Reaction Channel
(@Deehmon) reported
@Fidomobile so we can talk to someone 4 days after we call? Cant talk to anyone when we call like we used to? And then they add 5$ to my plan because the service is better???? 🤡 just tell me you want me to leave.
-
WTFisgoingon
(@WTFisG0ing0n16) reported
@Fidomobile A call back doesn’t help me. I already tried that. I couldn’t understand the guy who called me. I want to simply make a change to my account that i can’t do online. I’m at the point where i want to cancel my Fido lines
-
Bear Dog
(@2076ckm10) reported
@Fidomobile So, again, was supposed to get a call at 3:30. Got a text at 3:00 pm to confirm. Still no call back. So now what? Followed your advice and nothing? This company is not even as reliable as a pet, ironically. Store people are telling us service is brutal.
-
Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile since you said you are real person, call back options are not for same day, it’s for after 2 days. that itself sucks. that’s the lowest level any company can go in terms of customer support. what happens if the call is missed for any reason, wait another 2 days & this goes on?
-
Bear Dog
(@2076ckm10) reported
@Fidomobile So no reply. Wow. Customer service?
-
Sean Hanley
(@SeanHanleyTO) reported
@Fidomobile I’ve been in touch with your care dept and they are unable to cancel it. After 30 minutes they told me to use your online assistant but I just get a response saying it cannot cancel an order for pickup at a store. I’m tired of the run around and would like this fixed please.