Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- Phone (56%)
- Internet (28%)
- E-mail (9%)
- Total Blackout (3%)
- Wi-fi (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
9 days ago | |
|
Ottawa
|
Internet | 1 month ago |
|
Ottawa
|
Total Blackout | 2 months ago |
|
Ottawa
|
Phone | 3 months ago |
|
Ottawa
|
Phone | 5 months ago |
|
Gatineau
|
Internet | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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Ali Ahmed (@aahmed826) reported from Ottawa, OntarioI don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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A.G.LEN (@AmmarGlen) reported from Ottawa, OntarioHello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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KK👨🦼🌈+ (@livingklife) reported from Ottawa, OntarioPride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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Dan Boudria (@danboudria) reported from Ottawa, Ontario@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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Cash (@CashOnAir) reported from Ottawa, OntarioPower has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
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KK👨🦼🌈+ (@livingklife) reported from Ottawa, OntarioI need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario@ALL_CAPS Fido has never stressed me out.
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KK👨🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, OntarioCell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, OntarioGoal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Cordrey (@SteveCordrey) reported@Fidomobile @FidoSolutions My Data Bytes sessions are not resetting. Please help.
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Jummy (@goodnaijagirl) reported@Fidomobile Hello! Phone cut off while I was waiting for the customer service specialist to find the note on my file; called back and customer service is closed! Hope @FidoSolutions can help as this is time sensitive!!
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The Hammer (@KevinIs20463333) reported@Fidomobile 1 billion in annual revenue and you can't solve this issue that puts all ROGERs customers at fraud risk...terrible look for a terrible company @Rogers
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𝔸𝕤𝕙𝕝𝕖𝕪🍟 (@yeahwellso) reported@Fidomobile been on hold forever. how to I get some help?
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Tasneem N (@TasNadeem) reported@Fidomobile been trying to contact Fido customer service for 2 weeks now via phone,app and live chat. NOT happy. Could someone please respond to my DMs. Thank you.
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Wine Lover in Canada (@canadianwino) reported@Fidomobile can't seem to sign up - some issues going on with your web site.
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Jasmine 🇨🇦 ياسمين (@JasmineGhandour) reportedAs per to my experience, Fido has a better customer service than Bell Canada. Therefore, I am switching to Fido ☺ @Fidomobile @Bell
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EcoGothsOnly (@Over9000Jon) reportedhey @Fidomobile here is the thing, when you add a new chatbot and direct all support requests to the website / chatbot and remove your contact information, you need to make sure you can do all the things in self serve, like cancel accounts.
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DAN THE DAD (@Daniellethedad) reported@Fidomobile Your online services are garbage and the "support" your company offers is terrible. Figure it out, you guys are useless
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Mike Schilder🇨🇦 (he/him) (@pictor) reported@Fidomobile My plan is $65 for 10GB. I see on the site that your 10GB plans are listed at $60. Who do I talk to about knocking my bill down by $5?