Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (41%)
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Total Blackout (8%)
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Wi-fi (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Total Blackout | |
| Nepean |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kaushal Patel
(@Kaushal71867716) reported
@Fidomobile Returning equipment service needs improvement. Already returned equipment at AUTHORIZED store and due to their technical glitch or untrained store staff, we are suffering to pay a big amount.
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Taylor_Panama
(@panama_taylor) reported
@dogmomlexa @FidoSolutions @Fidomobile you want trans rights? ok, 25% off Vaseline. now get ******** back in the closet.
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KblMumOfFour
(@kblmumof4) reported
Funny how my daughter has #Virgin internet and has no problem with it, and we have @Fidomobile internet and have had to restart the app and it's #buffering #FedUp with the @Rogers brand of companies.
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ahmad
(@abuttar02) reported
Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. @Fidomobile
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Baby Sowmya Meruva
(@sowmyameruva) reported
Bad Service. @Fidomobile I have been with them for more than a year. They billed me 144$ this month(after referring to my friend) and gave me under service(they say it's an app glitch). support takes a min of 1 hour of my time. I am not sure if I should stick to you guys anymore.
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A J
(@A_D_J) reported
@Fidomobile Your support informed you're increasing the bill for all customers. But not telling why. Are you increasing because of "supply" issues or providing anything new? BTW, your call drop rates are increasing monthly; shouldn't that bring some price reduction?
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Meeraj
(@meerajrules) reported
So day 11- This is @Fidomobile @FidoSolutions for you. All you #canadians read this! My device got stuck with @PurolatorInc and they returned it back to Fido due to a stupid reason now Fido calls and says sorry we can’t give you same offer the device is sold out! Is this a joke?
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M.M.B.
(@whistlerracer) reported
@Fidomobile your contest for 1 free year of service doesn't work on my phone, always says that I already participated. #Mobile
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Alim Fakirani
(@AlimFakirani) reported
@Fidomobile probably has the WORST customer care support in the industry. If I wasn't locked in at such a good rate, I'd switch providers. If you're looking for a provider, try the majors. They're not that much more expensive.
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もこ🇨🇦トロントワーホリ
(@Ray62687320) reported
@Fidomobile I can’t believe it. I bought a $40 SIM for 8 GB last Fri & got my first invoice this week. Surprisingly, They were charging the Set up fee WITHOUT ANY EXPLANATION when I bought it. SURPRISED to see the $103.77 invoice. I’ve NEVER EVER EXPERIENCED this!!! #fido #sim