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Fido

Fido outages and service status in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa E-mail 14 days ago
Ottawa Internet 2 months ago
Ottawa Total Blackout 2 months ago
Ottawa Phone 3 months ago
Ottawa Phone 5 months ago
Gatineau Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • QuyetPawz
    QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • stephenhanbury
    Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • AmmarGlen
    A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • ottawasteph
    🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • lazarus7
    Matthew (@lazarus7) reported

    Hello @Brightstar .. it has been 5 days since your provider added my spouses @Fidomobile phone to a blocklist, functionally ending her service. Despite multiple calls, you have done nothing to resolve this. Is this typical for you?

  • AreElKay
    Rabab Khan (@AreElKay) reported

    After 2 weeks of trying, my complaint did not get resolved by @Fidomobile. My suggestion, do NOT believe anything their agents offer you.

  • Lot3Naval
    Naval Lote (@Lot3Naval) reported

    Happy to get rid of @Fidomobile . Just saw they have been charging me extra for months for some BS. Very sad that I only have 2 followers who can read this. I hope everyone reads it and decide to leave this network. I will try to switch max people I can, i swear.

  • dezy_cakes
    Dezy (@dezy_cakes) reported

    @Fidomobile @FidoSolutions literally the worst phone company and they have poor customer service in their management department.

  • adigupta88
    Aditya Gupta (@adigupta88) reported

    @Fidomobile - When you don't gibe any leevay to your customers in date extension of paying the bill, then why do you delay in your payments. Please put a stop to haraasing ex-customer and ensure you pay your dues. Stop harassing and ensure you pay the due amount. (Post 7/7)

  • THEROBEGAMING
    Jayrob2k (@THEROBEGAMING) reported

    @Fidomobile I’m online with your customer service. Apparently if your authorized on the account to make changes, you can only add a line. Or change the plan. You can’t subtract a line though? This makes no sense, especially with all the surrounding circumstances with my situ.

  • KokoLidia
    Lydia kkkkkk (@KokoLidia) reported

    @Craig17981815 @Fidomobile So typical of Fido. I used to have my cell w them and it was horrible. I regret giving them a second change 😢 we should prob report them for misleading advertising 🤔🤔

  • FirstLady_Toya
    Toyaaa🦋 (@FirstLady_Toya) reported

    @Fidomobile is such a piss poor company. Horrible service

  • Lycansshadow
    Pup Shade The Mutt (@Lycansshadow) reported

    @Fidomobile holy God damn ****. Why can I never ******* access my account on your crap website It even ******* locked me out cuz "I tried to access to many times" It's always "we can't access your account at this time try again later" **** this **** why am I paying for crap!?

  • DaniyalAli0
    TheRealDeal (@DaniyalAli0) reported

    @Fidomobile my home internet is not working. Customer service told me to wait till monday for a tech. Can anything be done in the meantime?