Fido Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (58%)
• Internet (27%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	5 days ago
Ottawa	Internet	1 month ago
Ottawa	Total Blackout	1 month ago
Ottawa	Phone	3 months ago
Ottawa	Phone	4 months ago
Gatineau	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  A.G.LEN (@AmmarGlen) reported 8 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 32 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 48 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M A N I (@mani2naga) reported 4 minutes ago

  @FidoSolutions @Fidomobile I ended up with 1 hour discussion over call. And been told that the extra charges can’t be reverted, as it’s already paid through the automatic payment. Now I need to know who else is facing same issues and what’s the solution or compensation?

• 
  M A N I (@mani2naga) reported 7 minutes ago

  @Fidomobile You are spending million $ for promotions but can’t you let the customer knows through messages that their promotion offer is going to end and they will be charged from now.? I paid $471.21 instead of $60. #NeedJustice

• 
  Arisa (@eltemas1) reported 8 minutes ago

  @Fidomobile, very bad experience signing up with your company, the rep told me I can return/exchange the device anytime, anywhere, knowing I was moving from Toronto to Quebec. Now, I am told it can only be done at the store it was purchased. I don't like this phone, plz help!

• 
  Brad M (@maxwannequin) reported 8 minutes ago

  @Fidomobile why am I getting a message saying my phone will be disabled in the extended network when I live and work entirely in a "good service" part of the map of my province? like, if you can't provide service where you say you do, that doesn't sound like I should be punished

• 
  Mrs Rojas (@Yesmilla416) reported 9 minutes ago

  @Fidomobile I want to use my additional data and it's not working in the app

• 
  North Ambrose (@north_ambrose) reported 10 minutes ago

  @Fidomobile stole 300 dollars from me. When caught, after customer service hung up on me several times, I had to go to a brick and mortar store to get help. Then they decided they wanted to keep 65 dollars for the convenience of returning stolen money. They owe me plus interest

• 
  Gaurav Thummar (@GauravThummar) reported 14 minutes ago

  @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.

• 
  Aman Singh (@AmanSin36901262) reported 15 minutes ago

  @Fidomobile very bad customer service. Firstly, a long hold and then nobody answers. I need to speak immediately with someone. Have unauthorised charges on my billing.

• 
  Cindy Chan (@CindyChan416) reported 17 minutes ago

  @Fidomobile I made a 49sec call ("60cents/perMin"), however I was charged $1.20. Are you so evil and greedy that you have to steal 60cents from a person that's on a prepaid phone plan?! Capitalism at its finest. #CORRUPTION Fix It!

• 
  Gaurav Thummar (@GauravThummar) reported 17 minutes ago

  @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.