Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (30%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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corporatejohn
(@corporatemayor) reported
@Fidomobile thirty-two years as a fido customer coming to an end. To expensive and no deals. I hear public mobile is more reliable and much cheaper.
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O
(@neesh_diary) reported
So disappointed in @Fidomobile service. I was on hold for 40 mins and as soon as I get in contact with a worker I get cut off. I really hope someone can get back to me Because I don’t want to wait on hold for so long again
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Dr. Tania Guha
(@DrTaniaGuha1) reported
@Fidomobile I am a fido prepaid customer for last 1+ year. I took this connection with iPhone 12 mini. The contract is till 22 nov 2023. Currently I’m in India and not using Fido roaming. Can you please pause the service for a while, until I return back to Canada?
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BabaG
(@BaaabaaaG) reported
@Fidomobile garbage customer service.
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Josiah Marti ✝️ 🇺🇸
(@JosiahMarti76) reported
@CryptoSnayan @Fidomobile And sometimes I tweet things that are 2000 years old, and still true. Gosh have you got it bad. You really do need to get a life.
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Jashank Parekh
(@Jashank) reported
@Fidomobile I placed a move order for my internet and you guys canceled service on my existing address!
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Dr. Tania Guha
(@DrTaniaGuha1) reported
@Fidomobile can I continue to pay the remaining amount of my iPhone while not paying the monthly bill for the mobile connection? I also don’t want to loose the number, that’s why I am requesting you to pause the service for a while
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Amyn Batliwalla
(@AmynInsurance) reported
@Fidomobile ... the worst customer service in the telecommunications arena. Advised to wait MINIMUM 45 mins to speak to a manager for an error FIDO BILLING made... Why not just take my number and call me back...😡😡😡
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Elegant Ka0s
(@ElegantKa0s) reported
@Fidomobile I can't log in to my account on the app. Since the update in Sept. It keeps saying "Something went wrong, we've hit a snag". How can I fix this?
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Utkarsh Pandey
(@Utkarsh04351862) reported
@Fidomobile @FidoSolutions Help me sort out this mistake, Please.