Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Stich
(@Joanna_Stich) reported
Hey @Fidomobile I need help with my recent bill please.
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anarcat
(@theanarcat) reported
@fizz_ca @Fidomobile it seems you misunderstood my post as me saying that your service wasn't working. that wasn't it; i'm not a subscriber anymore partly because you (still) do not offer voice-based tech support (and generally fail at support, as this thread and DMs witness)
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Cam
(@kaptincam) reported
Trying to get any meaningful communication done regarding plans or new phones via @Fidomobile built in chat service is truly frustrating. If its called a phone, and I'm working on my new phone and my new phone plan then why can't I talk to someone over a PHONE call?
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Tombo W
(@TomboW65775620) reported
@ms_oraaa @Fidomobile Just looking at your Tweets.... and it seems like you have the worst luck with companies. Is it possible that you are the problem? Just a thought.... you seem to be the common denominator.
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Yash Saluja
(@YashSal51991950) reported
Hi there, @Fidomobile My phone was in my pocket and it accidentally dialed an emergency contact which is in India. The call lasted for 2 mins and the moment I saw that a normal call is dialed to India. I disconnected, it lasted for two minutes and I don’t wanna get charged.
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Conte
(@Conte_aw) reported
@Fidomobile I called your service to assure my line is activated while traveling into USA but I can't make calls. I must use for business. Thanks to follow up
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I’M HIM
(@itzAlwayzGABY) reported
@Fidomobile has the worse service and customer service ever, they’re all clueless AF
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anarcat
(@theanarcat) reported
@Fidomobile just charged me 12$ for coming too close to the US border #fail anyone can do better than 4GB at 46$/mth and ridiculous roaming fees? @fizz_ca do you have a phone yet?
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Amanda Fazekas
(@gwabbit32) reported
@Fidomobile I'm in the US, I'm being charged for roaming. I'm connected to a network but can't make or receive calls. My husband has contacted you to reset the network connection on my phone and it worked, but now it is back to not working. This is a problem. I need to call home.
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k ♡
(@webeenknewcrew) reported
@Fidomobile how does one speak to a human being on the phone for a billing issue? I keep being redirected to a chat that is not helpful for me. Please help!