Fido

Fido Outage Report in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 05/18/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (40%)

    Internet (40%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Kanata, Gatineau and Ottawa.

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City Problem Type Report Time
CanadaKanata Phone
CanadaGatineau Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Total Blackout
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • teomilea Teo Milea (@teomilea) reported

    Dear @Fidomobile @FidoSolutions how come for a new #homeinternet client you’re offering 50% off for 12 mo & for an 5 yr old customer you don’t? Which one is more valuable for you? I’m trying to renegotiate my contract with #Fido but looks like I’m not a valuable client anymore!

  • HEMIvik 🌻V!K🌻 (@HEMIvik) reported

    @FidoAre @Fidomobile These providers that piggyback off of legitimate providers are all terrible. Personally would not waste my time. I’m with Bell and have zero issues or anything to complain about.

  • chrissanislo Chris Sanislo (@chrissanislo) reported

    Anyone else get "Service Canada"/'CRA" spam calls every ******* day?! With all the tracking tech, how does this happen? @Fidomobile

  • speckalli Allison Speck (@speckalli) reported

    @JamesNflint @Fidomobile Yeah I don’t really want to give Rogers my money because that’s essentially like staying with Fido. The annoying thing is that the actual service itself is excellent I have recommended it many times in the last. Their customer service is total garbage tho

  • lovishthinks Lovish Sharma (@lovishthinks) reported

    @Fidomobile Trying to talk to a customer service representative for 7+ days...2+ hours of wait time everytime without being able to talk to anyone. Extremely frustrated with the experience.

  • HEMIvik 🌻V!K🌻 (@HEMIvik) reported

    @jigs35 @Fidomobile Damn....

  • chrisb117 chrisb (@chrisb117) reported

    @Fidomobile Customer service is key to your existence and if some stores e.gsquare1 fido store cannot assist customers close it ASAP see google reviews.

  • TerrenceDabere Terrence (@TerrenceDabere) reported

    @Fidomobile being a current customer and being offered less than what your competitor is offering is not a great selling point when calling in. 🤔

  • GottaBKevyD KevyD (@GottaBKevyD) reported

    @FidoMobile 49 minutes on hold and counting. Great customer service! I just want to cancel my service which surprisingly is not a self serve option. Hung up on Saturday after waiting 30 minutes. Hire some people!

  • phamthaiide Tph (@phamthaiide) reported

    @Fidomobile i just became a customer on 23rd nov. And i’ve not been able to get in touch with an agent via live chat for 1.5 days. Can i please get somebody to help with porting number and answering some queries?