Fido

Fido Outage in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Fido problems in the last 24 hours in Ottawa, Ontario

The following chart shows the number of reports that we have received about Fido over the past 24 hours from users in Ottawa and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 08/16/2022 18:10

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Most Reported Problems:

  • Internet 45.77% Internet
  • Phone 33.11% Phone
  • Total Blackout 9.54% Total Blackout
  • Wi-fi 7.36% Wi-fi
  • E-mail 3.40% E-mail
  • TV .82% TV

Fido Outage Map Near Ottawa, Ontario

The most recent outage reports and issues originated from Ottawa, Gatineau, Nepean, Stittsville, Kanata, Greely and Orléans.

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Fido in Ottawa, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • CashOnAir Cash (@CashOnAir) reported from Ottawa, Ontario

    Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • satisfaitRoi امــیـــــررضا (@satisfaitRoi) reported

    @Fidomobile I appreciate it if you provide an option on the live chat support for the subscribers to rate their satisfaction for your agents! It is disrespectful of us when your clients easily forget to get back on us and waste our time! It has happened to me a lot.

  • Achayan Kurian OS (@Achayan) reported

    @FidoSolutions @Fidomobile Since the outage happened month bavk you said you do plan to give credits to the affected users right?. What happened to that?. #fido #fidooutage #rogersoutage @RogersHelps

  • Tomuhthy Tomnado (@Tomuhthy) reported

    @Fidomobile did we get the credit yet for your stupid mistake

  • Charles00436660 Charles Dow (@Charles00436660) reported

    @Fidomobile internet service at M1B has been off since before 7 am today

  • JamesBl67734673 James Blair (@JamesBl67734673) reported

    @Fidomobile WOW @livesupport asked a perfectly legitimate question as to why i can't have my billing date changed to the beginning of the month, the agent literally hung up on me, no answer.. just f* rude.

  • vinodNemagouda Vinodkumar (@vinodNemagouda) reported

    @Fidomobile how can customer contact you it’s becoming harder, askJack has limited options, call customer service after all options are exhausted it points to askJack it’s in loop.

  • T4NKJohnson Tank (@T4NKJohnson) reported

    @Fidomobile today your chat support is incredibly awful. Speaking with your agents, they are rude, dismissive and just end chats on you when they don’t care to continue. Absolutely awful customer support. Also what you get told with one, you get told that I have no proof to next

  • gutless_worm e (@gutless_worm) reported

    The @Fidomobile website has always been terrible but it's been over a year since I've been able to access it on MacOS Safari. Get rid of your god-awful SPA design and just give me a website where I can actually pay my bill.

  • JoeyWelburn Joey Welburn (@JoeyWelburn) reported

    Anyone else having issues with their @Fidomobile wifi? All day it has been on and off, now seems like it’s not working at all… @FidoSolutions @RogersHelps

  • KaranKh43979611 Belle ame (@KaranKh43979611) reported

    @Fidomobile This is ridiculously bad and shameful act of taking money from your customers pocket. By not informing or alerting them my their overused international calls and then charging hefty sum of amount. I literally cannot afford to pay my bill. What should i do now?