Fido Outage Report in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Fido
Fido is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (45%)
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Total Blackout (5%)
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E-mail (1%)
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Wi-fi (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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Cash
(@CashOnAir) reported
from
Ottawa, Ontario
Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Bridget Bema🔥
(@kuda_hove) reported
S/O to @Fidomobile for their terrible service. Thank you for changing my phone number the day before Christmas without informing me.
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Patrickworld 🌎
(@getpatrick) reported
1/ My phone deal is 15GB of data per month with @Fidomobile which is alright. We pay a lot for phone service in Canada 🇨🇦 compared to a lot of other countries
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Rohit
(@Rohit55744602) reported
@Fidomobile Your services are the best in terms of the way your customer service reps deal patiently with customers! 👍
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nelly pendal
(@NellyPendal) reported
@Fidomobile even your Rep doesn’t understand why it’s that long to speak to the support team. You are working from home or are you sleeping ???
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lily
(@lily99288961) reported
@Fidomobile the worst place to get service. Your agent mislead me and expect me to pay for your mistake. Never ever use your service and I advice other not to use your serve as your company aim is to rip money for your customers. Warning!!! Do not use service with them.
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Bananatoffee
(@Bananatoffee1) reported
@Fidomobile please help, someone frauded my account a few days ago (ordered a phone) agent said it was fixed but now my number is unassigned I think someone ported it out. I can't even login @FidoSolutions
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Charbel Khawand
(@CharbelKhawand) reported
@Fidomobile Why don’t you show how easy to contact you support. I have been trying to, but the only option is the chat and it is down!!
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M. Ghareeb
(@MoGhareeb) reported
@Fidomobile Hi Fido, I called Fido 3 days ago to transfer my 2 mobile phones from another service provider to Fido and picked 2 new phones as per your new Boxing day offers (2 Galaxy Note 10+) - then i received a call today from Fido simply to say that we dont have this phone and it is your
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nelly pendal
(@NellyPendal) reported
@Fidomobile you have the worst customer service EVER!!!! I was transferred at least 5 times from Rogers to Fido ..... it’s ridiculous
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nelly pendal
(@NellyPendal) reported
@Fidomobile is it normal to keep clients on the phone for over 1:30mins to speak with the support team? What’s kind of service is that @Fidomobile