Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (29%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Enliven Refinishing
(@EnlivenYEG) reported
@Fidomobile I got a faulty fido phone 2 weeks ago. Fido says its a software issue, go to Samsung. Samsung says its a network issue, go to Fido. Try to buy a whole new phone. Can't. Have to wait 30 days. How do i get a working phone?! Endless loop of people who don't want to help
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Yitzhak
(@dapoluwaseyi) reported
I didn't receive any compensation from @Rogers @chatrmobile @Fidomobile for the outage.
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J.
(@VIVIIXIV_) reported
.@Fidomobile can you confirm that you’re still giving out bill credits for the outage and NOT additional data? Why am I hearing we’re getting an extra 5 gb instead?
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Maninder Gill
(@manindergill77) reported
@Fidomobile @FidoSolutions I dont see the july outage credit on my August mobile phone bill. How to get the outage credits?
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Adri
(@adrideanna) reported
@Fidomobile why is it so frustrating dealing with your customer service team? I need a simple port-in completed and for some reason it it’s taking more than half an hour for a rep to grasp that. Oh wait, I know why! Because you already got my business…
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Cresselia
(@ailesserC) reported
Hey @Fidomobile, the compensation from the Rogers outage is not reflected on my latest phone bill. Wtf?
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Drew Austin
(@CharlesAAustin) reported
@FidoSolutions any word on when the @Fidomobile home internet outage affecting Woodstock / N4S might be resolved?
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Karen Verbeek
(@karencwv) reported
@craselrau @Fidomobile @Rogers Having to buy the extra data because of the outage at our data is such an insult. Here customers, pay for our mistakes on the day of and again!
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CircularLogic
(@CircularLogic89) reported
@HocKeysidhu @Fidomobile They don't always waive the charges if assisted by customer service. Sometimes they have promotions to waive them. Those promotions might only be store specific as well. If that store didn't enter the proper code to waive the fee, you might need to return to that store.
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CircularLogic
(@CircularLogic89) reported
@HocKeysidhu @Fidomobile Fair enough, but had they been a customer in good standing for 30 days *before the referral? If both joined at same time, the referrer wouldn't be eligible to refer yet. Regardless, that 2-3 billing cycles is after their verification process