Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (7%)
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E-mail (4%)
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Wi-fi (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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Cash
(@CashOnAir) reported
from
Ottawa, Ontario
Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Hitesh Wadile
(@wadile747) reported
@Fidomobile your customer service is the worst service. Trying to connect with your customer care for the last two days. But no one is responding
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Cynthia Franko
(@CynthiaFranko4) reported
@djenish1108 @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;
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Kristal Grace Harm
(@TheKristalHarm) reported
@Fidomobile, Could you please DM me? I need some help with an account that I did not set up, and you are charging me for services that I am not and am not planning to use.
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Cynthia Franko
(@CynthiaFranko4) reported
@JaeDion_ @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;
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jenish dhameliya
(@djenish1108) reported
Hello @Fidomobile your service is goes down sometime in Niagara falls region when i switch the network from wifi to Mobile data and i always facing the problem during use of FaceTime. So please fix this problem ASAP, otherwise give reimbursement from the monthly plan.
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Martin Dewar
(@DewarMartin) reported
If you are thinking of switching to @Fidomobile consider this. I switched from Bell yesterday. I cant’t send or receive texts. I spent 90 minutes on chat and they said I’d have to wait 24 to 72 hours for tech support to get back to me. In my opinion Fido is not a good phone co.
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Chandra
(@monu_ITWorld) reported
@Fidomobile I need to pay my bill and terminate my account. Can you please help
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O a
(@Coupe96) reported
@Fidomobile I have been waiting for my phone for over a month and still not shipped! Worst carrier service ever!
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KaeliTheKool
(@KaeliTheKool) reported
After 20 years as a @Fidomobile customer, I left today for @Rogers (which I realize is the same company). September 26, 2002-December 28, 2022.
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Uhwlity
(@uhwlity) reported
@Fidomobile @FidoSolutions I got my bill today. I was shocked that my bill is $1026 dollar. I have confirmed with your support on multiple occasions that I am not gonna be charged for the phone. You have charged me $ 690+89.70 for the phone. What a great a service?