Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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Cash
(@CashOnAir) reported
from
Ottawa, Ontario
Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn L: Itisahwâkan
(@RobynWinsEnnit) reported
@Fidomobile Hey, Fido - can you explain please, why or how phone numbers that are blocked on your service line, can still call and leave messages/texts on the phone number that's blocked them?
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Laeraya
(@LaerayaFPS) reported
@Fidomobile Got off the phone with them 20 minutes ago. It’s very frustrating, especially when the guy I was talking to had long pauses between questions and couldn’t answer simple ones. I asked if there was anything he could do to help, and said no.
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Deejay Bee
(@DJBryson) reported
@Fidomobile Thanks for your help, but i'm no longer a customer. Maybe relay this to management. Guessing you lost a few.
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Neil
(@opinionated_fin) reported
@Fidomobile But why should it apply..my device is a one plus 5g device. This is just a manufactured way of charging customers.. you're making customers leave your service by this tactic
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thrill3
(@thrill3) reported
@Fidomobile I don't want to talk to a machine RUDE No option Just want to pay bill Bank paid to wrong account Horrible customer service Don't want to talk to a machine💩
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櫘 🦊🍡 in CA 🎻📷
(@_v_e_n) reported
@renukamendiss @Fidomobile I have already changed. Right away I switched, the VoLTE function was automatically enabled and saved me from using any of Fido's 3G. My device works perfectly, it's Fido's policy with OnePlus and now they are charging ne for their own problem. Crazy people.
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🍀Kevan Houlihan
(@SchnauzerPoppa) reported
@Fidomobile My issue has been resolved after 35 minutes. Wow. Thanks for checking in with me. Doesn't change my opinion. Take care.
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Laeraya
(@LaerayaFPS) reported
@Fidomobile I just changed over to Fido and took me days to finally talk to someone. When I got someone, he didn’t help at all. Not a single question was properly answered and not. A single problem was resolved.
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Cihad Keskin
(@CihadKeskin10) reported
Hi @Fidomobile, I’m abroad and my 6-month line suspension is ended. I can’t call from here and chat couldn’t help. Can you please either extend the suspension or cancel my line to avoid charges? Can I keep my number for reactivation later? Thanks!
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BD Twins
(@NorthViking77) reported
@Fidomobile and @Rogers your service is horrible no data and no calls currently here I. Prince Rupert BC. It's getting old