Fido

Fido Outage Report in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 11/22/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • 5sonia5 so (@5sonia5) reported

    @Fidomobile how can i use my fido extra 5h if the app doesn't work or is under maintenance?

  • _aabena jo 👑 (@_aabena) reported

    @Fidomobile has no respect for their customers. The worst company ever!

  • iMUmarR Muhammad Umar (@iMUmarR) reported

    @Fidomobile the service is down? #Pathetic #CustomerService

  • _pandawithavee_ 🍁Vee🍁 (@_pandawithavee_) reported

    Why the hell is @Fidomobile raising the cost of their plans? You're not a tangible product! There's no extra cost of gas to deliver anything to anyone. What's your excuse? CEO not making enough of a bonus? What a **** time to be raising people's phone bills 🤬 #Fido #CRTC #Canada

  • AvalpreetS Avalpreet Singh (@AvalpreetS) reported

    @Fidomobile As compared to you @VirginPlusCare @VirginPlus is much better in giving service as they have atleast fixed monthly bill but you have different every time with so many hidden costs #fedup

  • ParadiseCalgary Paradise (@ParadiseCalgary) reported

    @okg11996115 @Fidomobile I’m a complete victim of fraud, someone used my ID to open a Fido account. Fido doesn’t give a **** and ask me to pay. The manager: why don’t you just pay 400 and forget it? Why is Fido such arrogant?

  • RohanBudhirajaa Rohan Budhiraja (@RohanBudhirajaa) reported

    @Fidomobile @FidoSolutions hi team, my internet has been plugged by an overhead cable and it’s been over 6 months. There had been no connection underground. Need a permanent solution since I don’t want to bother my neighbour. Nobody seems to respond at customer service !

  • sanjay_goswami_ sanjaygoswami.eth (@sanjay_goswami_) reported

    @Fidomobile Hey Team Fido, need help in few things. Any possibility for a call?

  • p8r8s p8r8s (@p8r8s) reported

    @FidoSolutions Oh amazing so @Fidomobile might be a winner then! I’ll transfer to @FidoSolutions - to a prepaid service and “roam” in UAE for incoming calls / texts (primarily for 2FA) - and seems will be charged roaming only for the instances when they are used! Also hoping I can top up online

  • JuanPablo3991 Juan Pablo A Torralbas (@JuanPablo3991) reported

    More than 2 hours without home internet in #Kitchener, ON. @RogersHelps @Fidomobile why? We are paying for a service that is no being provided. It is not cool at all.