Fido Outage in Ottawa, Ontario

@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

@ALL_CAPS Fido has never stressed me out.

Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

@SoHoSparrow @Fidomobile I’m so glad. They’ve been so awesome to me for almost 15 years and I’d hate to think I gave you poor advice. 📱🐶

For anyone who just read my cranky diatribe, I was wrong. I blasted @Fidomobile because apparently my ability to do math has been impaired over the last few days. They are treating me just fine, although it appears their customer service people are a bit overloaded these days.

So, short version: on the 15th day I tried to modify my @Fidomobile contract, and had no luck reaching customer support. Today I tried a DM, and was told I was too late. I’m always open to hearing the other side. In the words of #reddit, AITA?

... (nice try, but we’re over). I tried to reach @fidomobile yesterday via live chat; I waited for an hour for the promised agent to appear. I feel like I’m being penalized by their obviously overextended customer service staff.

Those of you who know me know that I love praising good service. But I’m dismayed by my latest interaction with @Fidomobile. I was disappointed to learn that @rouquinne and I wouldn’t get $50 credits for her referral because we’d done it the wrong way. But okay, I get it. /1

@Fidomobile please fix your reservation system. I can't use +category emails despite them being postfix compliant.

$3300 was disputed last year and I got them back. Still don't why I was charged though and how they got my account information. It might have affected my credit score. @Fidomobile If not solved quickly, I might have to change my phone service provider.

.@Fidomobile @FidoSolutions why are you guys calling me 3 times a day to offer me $65 for 20GB when I say @TELUS is charging me $60 for the same? Who would say yes to paying $60 more per year for the same service? Stop calling me unless you've got a deal. 🙄

. @Fidomobile @FidoSolutionswhy are you guys calling me 3 times a day to offer me $65 for 20GB when I say @TELUS is charging me $60 for the same? Who would say yes to paying $60 more per year for the same service? Stop calling me unless you've got a deal. 🙄

.@Fidomobile @FidoSolutions why are you guys calling me 3 times a day to offer me $65 for 20GB when @TELUS is charging me $60 for the same? Who would say yes to paying $60 more per year for the same service? Stop calling me unless you've got a deal. Ridiculous.