Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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madamspice
(@Dom_Madamspice) reported
@Fidomobile what’s wrong with you guys customer service? If I could do what I needed online I would but 2hrs wait time to speak to an agent is pathetic.
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Posh2Ivy
(@MsPosh34) reported
@Fidomobile I’m at 2:48 hour mark! At this point I’m only interested in how long more you’ll leave me on hold, not any other service! @FidoSolutions #fido
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Pierre’s Fondled Wood
(@verandaguy) reported
@Fidomobile Perhaps on of you can run over and pick up the phone at the call centre because I have been on hold for two hours two days in a row. What horrible customer service. You play the same ****** music as well on repeat.
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Hydra
(@VKHydra101) reported
@Fidomobile I was put on hold for 2 hours, when the rep finally answered my phone, she upgraded my plan without my consent then when i questioned her why changing it to a worst plan she hanged up on me! WTF? FIDO seriously?
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Akshay Patel
(@akshayp2312) reported
@Fidomobile @san_bains No you guys dont. Worst service ever seen!
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Rick 🥨
(@rickydhfx) reported
@Hunny_diva @koodo @Fidomobile I know they can’t make you stay. But did they kick any phone tab costs down the road to month 25. I guess that’s my question.
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gaganpreet dhillon
(@gagzdhillon) reported
@rguenin @FidoSolutions @Fidomobile Pathetic service , been on the call from 2 hours and still no one connected to an agent
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Shervin🇨🇦
(@Shervincouver) reported
@Fidomobile @FidoSolutions as you can see in the photo, there is NO attachment! Fido has done NOTHING to help. All I want is the PDF of the certificate! is that so hard to understand or provide? why do i have to chase you so much for something I won!!! @ConsumerAffairs
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Bhavik Patel
(@Bhavik_7200) reported
@Fidomobile I think you gays must be awarded with the lifetime achievement award for ignoring customers. People are trying to reach your customer service and all they got is 3 hrs of waiting and hung up call. Nice way to handle customer in festival season.
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Abhishek D
(@Abhishe16695751) reported
@Fidomobile Your website is very slow unable to see upgrade phone page.