Fido

Fido Outage Report in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 12/04/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • clairezhao92 JZ (@clairezhao92) reported

    @Fidomobile is wifi not working now? I’m in midtown Toronto @Rogers

  • ankkitoaggarwal Ankkit O Aggarwal (@ankkitoaggarwal) reported

    @Fidomobile the utmost shittiest company to deal with coz of their own security lapse and no control they can make the customer life hell.

  • Tsat75 Tim Saturno (@Tsat75) reported

    @Fidomobile Is there an Internet outage in the Ottawa area?

  • gemz_oxo RadsN.🌙 (@gemz_oxo) reported

    @Fidomobile So not only are you guys going to add on unnecessary charges on my bill. You guys are going to have me on hold for 19mins just to hang up. Yea I’m ready to switch providers, cause I’ve had it!!

  • FreshPriiincess FP (@FreshPriiincess) reported

    Outages and service interruptions every other day. Reduce the monthly bills oh @Fidomobile

  • Vyas_Adithya Adithya Vyas (@Vyas_Adithya) reported

    @Fidomobile Started receiving ~2k scam calls/day. Called service centre : No help. Now you slap me with a 3k bill and put me through long holds. When asked for why am I charged 3k, you say pay now and we'll tell later. #extortion #consumer_rights @ONconsumer

  • rudedachshund rudedachshund (@rudedachshund) reported

    @Fidomobile Hi @Fidomobile that wasn’t a compliment you guys suck so bad that after 20 years I’m leaving Fido

  • Utkarsh04351862 Utkarsh Pandey (@Utkarsh04351862) reported

    @Fidomobile @FidoSolutions Irecieved a mail claiming that I'm liable of 288CAD as a phone bill to Fido but I don't have a postpaid account at Fido I have a prepaid account. And all the information that it is mentioning is wrong about me. It's just the mail, which is correct Help

  • bhoetuk urgensangye (@bhoetuk) reported

    @FidoSolutions @Fidomobile - my $30 a month plan and instead I get charged $96. Called the rep but I was told, it’s a known billing issue. I was told I’d get a email stating it’s been fixed but haven’t received any emails and it’s been more than a week. Very disappointed with Fido!!

  • Larrino204 larry p (@Larrino204) reported

    @Fidomobile pretty great I get a certified pre owned phone and it doesn't even work, then I contact customer support get the run around and only to. Find out you guys don't even have a replacement for the phone I want.....