Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (42%)
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Wi-fi (7%)
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E-mail (3%)
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Total Blackout (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Kanata |
Phone | |
| Gatineau |
Phone | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Urz Heer
(@urzheer) reported
@Fidomobile Why cant I get my billing resolved? It’s been a month of trying to use your useless AskJack, non existent CSR /# / email. I still have no resolution of a cell numbers that I had disconnected but a phone I want to pay for. I need my billing issue resolved. Pls call me!
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Kayla Black
(@KaylaKing2021) reported
@Fidomobile WHY every line I call does it hang up saying “Our offices are exceptionally closed!!!!!!” I work from home and need tech assistance, my job is on the line braise of your horrific Customer Service. Wifi not working.
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Lisa Hayman
(@caymamamia) reported
@Fidomobile I am furious that I had to pay $40 for extra data for 3 days when I pay you people over $500 a month. No way to call you - no customer service. Bye!
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Kayla Black
(@KaylaKing2021) reported
@Fidomobile @BeefyMcwhutNow Same issue! I work from home and my job is on the line right now because every single phone line says “our offices are exceptionally closed” I need tech!!!!
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Rubankumar
(@ruban_s01) reported
@Fidomobile I recently got a new BYOD phone plan and told that I will get $10 off every month. An agent from fido customer care team mentioned during the initial activation time (beginning of September) that the $10 off is available and also updated his notes in the system.
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syd muddy 🍉
(@SydMuddy) reported
@Fidomobile I am trying to call ANY store for help in southern Ontario and none of your stores are answering. Online says they’re all open so I don’t understand what’s up. Help??
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Beefy_McWhatNow
(@BeefyMcwhutNow) reported
If you would like to have your day ruined chose fido they have terrible wifi, non working customer service phone and an online chat that doesn’t even work. #dobetterfido @Fidomobile
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Kamran Moeen
(@Kamranmoeen77) reported
@Fidomobile app is also down?? #Facebook #instagram
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Saman Akhgar
(@AkhgarSaman) reported
@Ellie_Mirni @GooglePay @Fidomobile And I wasted two hours on the phone talking to Fido's support which has no deeper access than me to my records' logs apparently. All I'm left with is the third party company and beg them for my money back... outrageous. I don't even know them.