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Fido

Fido Outage Report in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa E-mail 13 days ago
Ottawa Internet 2 months ago
Ottawa Total Blackout 2 months ago
Ottawa Phone 3 months ago
Ottawa Phone 5 months ago
Gatineau Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ottawasteph
    🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • AmmarGlen
    A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • aahmed826
    Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife
    KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • stephenhanbury
    Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • QuyetPawz
    QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • NISHATF76543774
    NISHAT FATIMA (@NISHATF76543774) reported

    I need help @Fidomobile for my bills, with the ease of pre-auth , missed to see my international minutes are ending not got a big fat bill. Please fix this for god's sake. Please :( 8-7375-1408 Bill number 2334856467

  • higp_77
    Gurpreet Singh (@higp_77) reported

    @SamsungMobile @SamsungCanada @Fidomobile i bought note 20 ultra on 15th june and registered my device with fido contract. There was offer for free buds on device. I want to know why my offer was rejected even when I uploaded my contract. Poor service samsung.

  • lizetteale
    Lizette García ツ (@lizetteale) reported from Mississauga, Ontario

    Hey @Fidomobile @FidoSolutions why I am just getting 3G network for the past few days? Ugh 😑

  • DH_12
    Dave Houston (@DH_12) reported

    @Fidomobile Fix my internet asap.or I'm switching prividers

  • navedtehseen
    TIGER (@navedtehseen) reported

    @Fidomobile my email is linked to working phone number in spite of repeated calls To customer care I am No where . I am considering to switch to some other provider if this continues.

  • abbas199317
    abbas1993 (@abbas199317) reported

    @Fidomobile even after paying off my device balance in may I am still getting charged for the device from last two months and that is not acceptable. You are making fools to the customer.

  • Mike_Furry
    Michael Thompson (@Mike_Furry) reported

    I was just going to let this go with the cancelling of our Roger's Wireless account, but now I am going to look into cancelling my @Fidomobile account too. I will no longer support the crooks at Rogers!

  • Jules197311
    Julie Senecal (@Jules197311) reported

    Have i missed something @Fidomobile customer service used to be great Today after 2.5 hrs on the phone 1cancelled order 3 times. being told i was wrong then to be told oh no you are right but that offer expired you can’t get it now to i will order through different department

  • JustinIsMayor
    Justin Nicholls 🦡 (@JustinIsMayor) reported

    Good bye @Fidomobile hello @virginmobilecan. One bar of 3G LTE in my backyard in the middle of St. Catharines was finally enough. I was in a full coverage area in the middle of three towers, but I rarely got service. My mother had the same issue.

  • aahmed826
    Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.