Fido Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	12 days ago
Ottawa	Internet	2 months ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Phone	5 months ago
Gatineau	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 12 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

• 
  Stephen Hanbury (@stephenhanbury) reported 15 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 17 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  KK👨‍🦼🌈+they/them/he/his (@livingklife) reported 20 minutes ago from Ottawa, Ontario

  Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

• 
  KK👨‍🦼🌈+ (@livingklife) reported 31 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  A.G.LEN (@AmmarGlen) reported 31 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  KK👨‍🦼🌈+ (@livingklife) reported 39 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

• 
  Ali Ahmed (@aahmed826) reported 48 minutes ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HRH Princess Bitchypants (@hashtagparade) reported 6 minutes ago

  @Fidomobile, I've spent over an hour trying to get a situation resolved and all I'm hearing is "I do apologize..." and gaslighting abiut the situation. After 1 hr+ a "supervisor" hung up on me. Why does your customer service suck so damn bad lately?

• 
  shubham kansal (@shubham_nit) reported 8 minutes ago

  @Fidomobile I got chrged $50 for LD calling for July. LD is already included in my plan since i get into contract with FIdo from Nov 2019. It's not mentioned any end date of the LD service in contract. These are fraudulent charges and needs to be taken back.

• 
  HO’LLY (@ollyever) reported 9 minutes ago

  Watching these @Fidomobile now arriving to open the store… I don’t think I should get their service anymore.

• 
  iiamgood (@iiamgood1) reported 11 minutes ago

  @Fidomobile fix ur dumbass website, or else...

• 
  Amrita (@Amrita19083852) reported 12 minutes ago

  @Fidomobile @FidoSolutions Getting service unavailable when trying to log into my account… please assist

• 
  .vayanin (@PynkKnits) reported 15 minutes ago

  When that warranty finishes? Don't call @Fidomobile @FidoSolutions. Even if it was the day before don't call them. Cause their first response is?! "Your warranty has ended we can't help you."

• 
  timothee (@starmacbook) reported 15 minutes ago

  @Fidomobile my phone data is not working it’s only going on 3G and not working I resettled network stettings and eveyrthing

• 
  @.@ (@dudu33papa) reported 16 minutes ago

  @Fidomobile I live in downtown Toronto and the internet has been down since 10pm last night, how long will it take to fix it?

• 
  .vayanin (@PynkKnits) reported 22 minutes ago

  Not only will @Fidomobile customer service not help you, they will textbook respond you to death to the point that you don't even want to call in for help because you know you won't receive any.

• 
  Huh (@whatthefemmme) reported 22 minutes ago

  @Fidomobile Switched over to Fido from bell, never had better service. Thanks!