Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (60%)
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Internet (30%)
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E-mail (3%)
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Total Blackout (3%)
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Wi-fi (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Tirth Dave
(@TirthDave10) reported
@Fidomobile @FidoSolutions Just a Feedback - Customer service is worst. CSR either don’t understand anything and don’t want to understand anything regarding request over the call. To open a new account take 10 minutes at store but to correct mistake made by in-store (1/n)
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Moushumi S Mukherjee
(@Moushumisam) reported
@Fidomobile @FidoSolutions This is the second time in 4 days that the internet is down in the area! I am in Pickering ! I literally cannot work! What is going on? Can someone help with a time to resolution?
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Kathleen
(@chasing_adalia) reported
Listening to my partner on the phone with @Fidomobile trying to explain the problem with reducing the data on his plan by 5GB four days before the billing cycle ends. They legitimately don’t understand. Retention dept won’t be saving this customer, yikes.
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Hartej Mangat
(@HartejMangat) reported
@Fidomobile worst service network. Really disappointed from fido. Put me on hold for more then an hour. Never expected this from fido been with this network for more then 4 years and that’s how they treat you back
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Dhruv Gupta
(@itstimetochil) reported
She also said that we do not have any email address in last 20 years of their existence in #Canada which is mind boggling. She also told me that she can text this resolution to me which she denied when I told her that I will make @Fidomobile viral on social med. #moneylaundering
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Olga Sava
(@OlgaSava2) reported
@Fidomobile No service on Salt Spring Island for 2 hours. What is going on?
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RARI
(@skrariofficial) reported
This is about to blow up on YouTube this weekend, 2hours long conversation with people lying and making contradicting statements, your rude customer service tried to buy me off with 5$ off for 3 months. #ticktock #youtube blowing this up!, I’m switching to @Fidomobile
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Tigi Trek
(@nb892312) reported
@Fidomobile I won a Solo Pro wireless headphones a month ago, I completed all steps, filled up a form and didn't get any news or confirmation from Fido. I chatted with an agent who couldn't help. I submitted my question to Fido community forum and still no answer. What can I do now?
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Piyush Mevada
(@piyushmevada123) reported
@Fidomobile Hi, I have to say about Fido.Their store people lie to new immigrants and cheated.they told to waive off charge for service charge but now 2months no one responding. I suggest people to think before go with fido. CEO..pl see this 647 877 4710 piyush
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Tigi Trek
(@nb892312) reported
@Fidomobile I won a Solo Pro wireless headphones a month ago, I completed all steps, filled up a form and didn't get any news or confirmation from Fido. I chatted with an agent who couldn't help. I submitted my question to Fido community forum and still no answer. What can I do now?