Fido Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	7 days ago
Ottawa	Internet	1 month ago
Ottawa	Total Blackout	1 month ago
Ottawa	Phone	3 months ago
Ottawa	Phone	4 months ago
Gatineau	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Stephen Hanbury (@stephenhanbury) reported 3 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  A.G.LEN (@AmmarGlen) reported 8 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  KK👨‍🦼🌈+ (@livingklife) reported 20 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 22 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 24 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

• 
  KK👨‍🦼🌈+ (@livingklife) reported 58 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Artur (@ALandman10) reported 2 seconds ago

  Hey @Fidomobile I am experiencing unbearably slow internet speeds today. Can you please let me know if there's an issue in my area?

• 
  Poonam Sharma (@Poonam11ps) reported 23 seconds ago

  @Fidomobile Any update on Internet outage.

• 
  RatticSassin Says (@RatticSassin) reported 1 minute ago

  @Fidomobile you still not have corrected an issue that is your fault. When are you going to restore my service and improve your processes .

• 
  Romi (@RomiBhalla) reported 5 minutes ago

  @Fidomobile I have been trying to reach out to a live person due to some stupid connectivity issues of 2 days old internet that I got from you guys and your systems won't even let me talk to anyone!

• 
  Catherine 🇨🇦 (@WetCoastLiving) reported 5 minutes ago

  @Fidomobile your service is down AGAIN. Last time i had to be told my grandfather was dying over FB messenger. This is unacceptable for this to be continuing to happen.

• 
  SILA🌸 (@SilaSilaessila) reported 5 minutes ago

  Back in feb I DID pay my phone bill, sent proof and to this day it’s not sorted out. Extra $130 in interest charges for something I PAID @Fidomobile get your **** together. I’m not paying those fees

• 
  J Weston (@St0rm0fSw0rdS) reported 11 minutes ago

  @Fidomobile @FidoSolutions The worst phone company in all of Canada strikes yet again..... Can someone explain to me why the My Account won’t work? Tried to sign in through the webpage. Says I need an account number to get onto the website? This company is a complete joke.

• 
  Aemar Nassir (@AemarNassir) reported 16 minutes ago

  @Fidomobile refund for the one day! I got $3 back on my bill???? Who are you kidding???? I lost $$$ worth of business because of the service disruption? How about I donate the $3 back to you?!!!

• 
  RiSaLee 👑 (@RisaLee14) reported 24 minutes ago

  So @Fidomobile & @Rogers owe me a day of service...

• 
  André 🌤 (@hungaro_andre) reported 25 minutes ago

  @vwmannn @Fidomobile @FidoSolutions I have Fido too, and I also got a charge for Roaming in the U.S this month, despite the fact I haven’t got not even close to the US border in months, if not more than a year now. Luckily it was only $8 and they’ve refunded me after I contacted them via online support.