1. Home
  2. Companies
  3. Fido
  4. Ottawa, Ontario
Fido

Fido Outage Report in Ottawa, Ontario

Why is my Fido service not working?

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa E-mail 8 days ago
Ottawa Internet 1 month ago
Ottawa Total Blackout 2 months ago
Ottawa Phone 3 months ago
Ottawa Phone 4 months ago
Gatineau Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • stephenhanbury
    Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • chaabdelbasset
    عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • QuyetPawz
    QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • ottawasteph
    🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • AmmarGlen
    A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • livingklife
    KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • aahmed826
    Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • danboudria
    Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • lynnbaileyrose
    💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HReddy1107
    Harish Kumar (@HReddy1107) reported

    @FidoSolutions @Fidomobile I need 6 months bill credit for the outage..I have to get new bell connections to do my work .. I don’t accept 1 dollar credit from fido..for me both home internet and cellular was out .

  • Smooths92727686
    Smooth sense (@Smooths92727686) reported

    @Fidomobile On with chat so called expert ONE HOUR and Still no resolution. they say they will transfer to tech support. STILL WAITING! WTF? fido how long does it take to transfer someone?

  • GiveManNuffBun
    Spirited Away 👹 (@GiveManNuffBun) reported

    The inconvenience this network outage brought isn’t worth your meager $2.00. @rogers @FidoSolutions @Fidomobile

  • elephantrising1
    Stephen Harper Fan (@elephantrising1) reported

    I can text and call again but LTE still down @Fidomobile

  • chase_seward
    Chase Seward (@chase_seward) reported

    @FidoSolutions @Fidomobile You're full of **** its been like 36hrs since I have had internet you ***** costs me a day of work but you'll give me what a 2 dollar credit **** YOU

  • popthathood
    K (@popthathood) reported

    @FidoSolutions @Fidomobile Still no internet or cell service

  • Barinde53343858
    Barinder (@Barinde53343858) reported

    @FidoSolutions Stop tweeting and help your technicians. Totally unacceptable. Monopoly @Fidomobile @FidoSolutions

  • jemofalljems
    Certified Lover Gyal 👑 (@jemofalljems) reported

    @ehdubzzz @Fidomobile Too bad they use Rogers cell towers, so it's basically the same thing my guy. Go Telus or Virgin

  • LeKavish
    Kavish Nursimulu (@LeKavish) reported

    @FidoSolutions @Fidomobile @Fidomobile - almost 5AM and still no service in Mississauga...23hrs and counting.

  • iTech_Ben
    Ben Cybulski :) (@iTech_Ben) reported

    @FidoSolutions @Fidomobile @FidoSolutions Oshawa home internet is still acting up when can I expect a fix