Fido

Fido Outage Report in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 12/24/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jukutweets JC (@jukutweets) reported

    @Fidomobile calls and data no service for more than 5 hours. What’s going on?

  • _MoodControl_ Otherwise known as Urge Overkill (@_MoodControl_) reported

    @FidoSolutions Will we be getting our #fido mobile bills prorated for this outage? @Fidomobile

  • coveredinlacey 🍒 (@coveredinlacey) reported

    Honestly @FidoSolutions @Fidomobile you have me considering switching providers. I have two lines with you that have been useless since 1am... what is going on with your service???

  • jason_hollister Jason Hollister (@jason_hollister) reported

    @Fidomobile Your system is down. If I’m on the west coast and going to Twitter seeing what the response is, it should already be here. It’s ok to admit when you’re broken. Don’t show that your ability to engage is broken too.

  • LuayBader1 Luay Bader (@LuayBader1) reported

    @Fidomobile Hey Fido My cellphone service hasn't been working all morning ?! I need an update...

  • alberta_heart _ (@alberta_heart) reported

    @Fidomobile no service today ??? Can’t call or text, even LTE’s not working. When are you going to fix this?

  • Saminneehh ثمینه (@Saminneehh) reported

    @Fidomobile is down?!

  • pastriesandcake Marlies (she/her) (@pastriesandcake) reported

    This @Rogers/ @Fidomobile problem is not just affecting my work, but affecting my medical care as the doctors require that they can call you on a number, which does not work. This was an appointment I had been desperately waiting on. Doctors do not use video calls either.

  • Mamica_1 MaMiCa AshurA (@Mamica_1) reported

    @Fidomobile WHAT IS GOING ON? I CAN'T RECIEVE CALLS OR MAKE CALLS! I CAN NOT EVEN TEXT... AND NO WAY TO COMMUNICATE WITH CUSTOMER SERVICE... I USE MY PHONE FOR WORK!!

  • gunjanverma gunjan (@gunjanverma) reported

    Haven’t been able to make a phone call since last late night!! What’s up @Fidomobile. When can we expect a fix?