Fido

Fido Outage Report in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 02/24/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • gurraputharun Tharun gurrapu (@gurraputharun) reported

    @Fidomobile worst service ever…

  • themohitdudeja Mohit Dudeja (He/She/They) (@themohitdudeja) reported

    @Fidomobile You charged me double amount for my monthly bill. Customer service agent disconnected without listening to me. I'm an international students in Canada. I can't afford to pay double. Kindly look into it. 934546771

  • Ball_Cap60 Ball Cap (@Ball_Cap60) reported

    @Fidomobile Really Fido? ID is now required to enter your store? Consider me a former customer.... I'm porting my number to another carrier.

  • itch__balls 신회색 (@itch__balls) reported

    @Fidomobile WHAT IS WRONG WITH YOU. WHAT IS GOING ON Since last weekend, it has been weak connection. What’s the point of paying your service if you keep being like this.

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile has charged me almost 5 times my monthly fee, 7 phone calls and two visits to their store, no success. Worst mistake I’ve ever made.

  • Alex9bliss_art Alex Bayliss (🍯) 🇺🇦 (@Alex9bliss_art) reported

    @FidoSolutions @Fidomobile How about for the last 2 days? My Fido service is broken. Phone calls are tinny & garbled can barely make out sentences. & just got hung up on after 35 mins on the phone with customer support. Tomorrow is my birthday, I can’t deal with you right now & it’s messing up my plans.

  • vikasjaswal07 vikas jaswal (@vikasjaswal07) reported

    @Fidomobile please stop misquoting and misinforming people when you signed up for new contract. Completely cheated with with policies and customer service. Never delivered on your promise. Beware people.

  • OilViper OilViper (@OilViper) reported

    @RE_MarketWatch @GS_patriotic1 @Fidomobile Why get bent out of shape about this **** though? You can see, clearly, from the mads public outrage, that these girls are in the wrong, and that society overwhelmingly thinks its wrong. So, you're winning. These kids are stupid little shits and you'll never meet them.

  • coolamazon A V (@coolamazon) reported

    @Fidomobile I have been trying to request a call back from customer support and it’s been 30 mins already and your AskJack chat agents are just wasting my time unnecessarily. How can I request a simple call back from customer support?

  • TokuhiroAkira Akira Tokuhiro, Ph.D (@TokuhiroAkira) reported

    If you need human-based service, might think again re’ @Fidomobile; 30+ in queue, already 20 minutes waiting.