Fido outages and service status in Goderich, Ontario

Problems in the last 24 hours in Goderich, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Goderich, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nojan Emd (@EmdNojan306) reported 6 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

• 
  Jrü Gordon (@JruGordon37) reported 6 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

• 
  Shrikant Gupta (@Shrikan15918909) reported 10 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer

• 
  Kv N (@KvEncela) reported 10 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Smitty’s Stake House (@SmittyStakez) reported 14 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  Pete (@floofydoofbkup) reported 17 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Next Gen LLM Healing (@HumansAndDroids) reported 18 minutes ago

  hey @Fidomobile if this is your real handle please reply. your AI support is frustrating, it keeps suggesting me to go to website and never connects me to a human.. on the website i don't see any option to cancel one of my lines

• 
  Jim (@Jim_363) reported 22 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 25 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Pete (@floofydoofbkup) reported 25 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this