Fido outages and service status in Goderich, Ontario

Problems in the last 24 hours in Goderich, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Goderich, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vince Ltd. (@Vince_Ltd) reported 8 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Angela F. (@RRCCowner) reported 9 minutes ago

  @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

• 
  Evan (@evanoftheyukon) reported 12 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  Julius & Teeko (@JuliusTeeko) reported 13 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...

• 
  Shrikant Gupta (@Shrikan15918909) reported 17 minutes ago

  @Fidomobile @RogersHelps Your brand team onboarded me back to Fido and my port is completed, but I haven’t received the eSIM QR code. I’m without network. Kindly check and DM me.

• 
  Jrü Gordon (@JruGordon37) reported 20 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

• 
  Prashanth Bajjuri (@PrashanthB20499) reported 20 minutes ago

  @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

• 
  T Caomhanach (@TCaomhanach) reported 22 minutes ago

  @Fidomobile your agent called me back and hung up on me instead of placing me on hold and she never called me back. Awful service as usual from Fido. How can I manage to speak to someone today!?

• 
  Sarah Anderson (@SpirituallyFam) reported 25 minutes ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

• 
  Kudzie Chasosa (@chasosak) reported 26 minutes ago

  @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks