Fido outages and service status in Gold River, British Columbia

Problems in the last 24 hours in Gold River, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gold River, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

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  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 11 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

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  Linny (@IosonoLf) reported 14 minutes ago

  @Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?

• 
  . (@pxpfir) reported 15 minutes ago

  Looks like i’m going to be filing a complaint to the CCTS about @Fidomobile @FidoSolutions since they decided to SCAM ME and now are making it IMPOSSIBLE to contact them. Complete and utter JOKE.

• 
  Shrikant Gupta (@Shrikan15918909) reported 16 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

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  🇺🇦 Anna Filina (@afilina) reported 20 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Rishiii (@rishitemani) reported 29 minutes ago

  @Fidomobile do you think customer wouldn’t pay attention and you can charge em whatever your if they find Fido will say sorry and will do the correction ?? This is call rip off, shame on you @Fidomobile now you will ask for to send me private msg so you can save your image 😡😡😡

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  Francisco A E Diaz (@F_Ash_Diaz) reported 30 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

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  Vaibhav Panwar (@2vpvp) reported 31 minutes ago

  @Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido

• 
  Philomena Gunk (@macaghalla) reported 31 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Fari Tow (@EffTee1) reported 32 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UnhappyCustomer