Fido Outage Report in Gold River, Strathcona Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Gold River, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jess
(@coolshy) reported
@Fidomobile is something wrong with your internet service?? mine is down
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Bart Nagel
(@bjnagel) reported
1. Decide phone bill is too big. 2. Phone @Fidomobile. 3. Wait for callback. 4. Hold. 5. Speak to useless 1st-tier support. 6. Hold ~30 mins for retention. 7. Spend 45 mins negotiating and waiting on their technical difficulties. (Nice lady though.) 8. End up somewhat satisfied.
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Christos Tsirbas
(@seetsirbas) reported
@FidoSolutions @fidomobile @fidosolutions email invoices are not itemized. To retrieve/archive an itemized invoice requires several steps. If you provided itemized invoices to begin with, this would not be a problem. This is poor customer service and asking $15 per PDF compounds it.
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Abhishek
(@santafeabhi) reported
@FidoSolutions @Fidomobile Please cancel my home internet account and send me the necessary material to return the Fido equipment using UPS and please don’t charge any money for sending the material to return the equipment via mail/UPS
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Richard Cranium
(@Rickycranium69) reported
@FidoSolutions @Fidomobile i just reset my modem for the SIXTH time this morning. this problem has been ongoing since day one. 3 technicians you have sent. 3 technicians have told me that my problem was solved after fiddling around with some cables for a few minutes.
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Alethia Bundy
(@Bunadee) reported
@Fidomobile Is COVID and WFH the reason your service turn into complete garbage???
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VickiLouise
(@VickiCostello) reported
@FreedomMobile with them 5 years and i went back to my home country for a visit and didn’t even use my data or make any calls and they are charging me 169 dollars for receiving calls. Anyone recommend a better network? @Fidomobile
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Christos Tsirbas
(@seetsirbas) reported
Trying to get detailed past invoices from @fidomobile as there are two lines on my account. Asked to pay $15 per past invoice beyond 16 months. If Fido email invoices were itemized I wouldn't have this problem as I archive all emails, including confirmations of payment.
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Mehta Parth
(@parth_mehta_98) reported
Never ever trust @Fidomobile @FidoSolutions winback team, as they can leave you without any phone with you. After offering the deals, they can tell you that it is not available anymore even after they kept you waiting for around 10-12days of commitment from them. #fidoistheworst
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Manmeet
(@MsM_009) reported
@FidoSolutions @Fidomobile Spoke with multiple consumer irate specialists since morning and nobody is willing to find a resolution to my problem. The manager just won't step up and attend my call. Made me hold for over one hour without any response. #worstcustomerservice ever. #fido