Fido Outage Report in Gold River, Strathcona Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Gold River, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gold River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay Patel
(@akshayp2312) reported
@Rogers @Fidomobile Do you guys really care about your customers. I wanted a resolution .since 8 days i ma trying to reach you guys. Do we have any senior specialist who can get me help?
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alpaco
(@alpaco) reported
@Fidomobile @FidoSolutions what kind of service is this? You just sell products but don’t answer. Yesterday 55 min on hold, today same. No one gets back to us.
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Amin
(@microupnup) reported
@Fidomobile Every time I call customer service they tell me they are going to create an escalation ticket which takes 48 hrs to resolve. Basically I need to wait 48 hrs for something this company failed to fulfill. 3 escalation tickets so far. I want my money back!
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dipak kuchhadiya
(@DipakKuchhadiya) reported
@Fidomobile your live chat support is 3rd class. Please improve your service i had to wait 45 minutes to chat and then suddenly in between the convocation it ended automatically. Very disappointed with fido switching to freedom.
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LY
(@QZTAcct) reported
@Fidomobile Would Fido suspend service if I charged back the incorrect charge through my credit card?
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Jyoti Prakash
(@JYOTI_PRAKASH90) reported
Having worst ever experience with @Fidomobile @FidoSolutions in my entire life. The offers you give is nothing but scam! And to reach out to your customer solution person is mission impossible!
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Jummy
(@goodnaijagirl) reported
I’m back to being a happy @Fidomobile customer, now that I’ll be paying 2/3 of what I was previously paying for my monthly plan!
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LY
(@QZTAcct) reported
@Fidomobile Fido prepaid charged my an account an auto refill erroneously (my monthly auto payment was the day before and there were no calls/texts). It's been almost 2 weeks since I was promised a refund in 3-5 days, and support says they can't check the status.
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Babita thakur
(@Babitathakur014) reported
Having lots of issues with @Fidomobile bill but no one cares they make people wait for so long that people stop botherjnv them. It seems like a huge mistake on migrating from another provider. Very bad service and no one cares
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ian brewster
(@ian_m_brewster) reported
@Fidomobile leaving me on hold for an HOUR while trying to cancel my service is the kind of petty i almost respect