Fido outages and service status in Gravenhurst, Ontario
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- Fido generated 0 outage signals in the last 24 hours around Gravenhurst, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Gravenhurst, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gravenhurst, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Gravenhurst, Ontario
Latest outage, problems and issue reports in Gravenhurst and nearby locations:
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Paul (@bluebeard) reported from Gravenhurst, Ontario@Fidomobile anyone in customer service out there ?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Lilly Fleur (@KayLillyFleur) reported@Fidomobile Terrible online + phone customer service process! C’mon! You guys can do better than a poor bot! Ppl can’t even speak to a person without booking an appointment weeks away???
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Howard Bailey (@howardruns) reported@Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.
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Georgina Perez (@Georgin51424274) reported@Fidomobile is there anyone in customer service who is actually willing to help?
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Prab (@Prab28145294) reported@Fidomobile @fidomobile need someone from Fido to see why my travel plan is not working that I paid for already
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Anonymous (@1111SpiritualBb) reportedI have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING
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C (@Craig17981815) reported@Fidomobile does having the rogers card also give fido customer the free roaming days?
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Kudzie Chasosa (@chasosak) reported@Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks
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CADUCEUS (@jason_czyk10) reported@Fidomobile go **** yourselves
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Tom McIntyre (@Shuzeke) reported@Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP