Fido

Fido Outage Report in Guelph, Wellington County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Guelph, Wellington County, Ontario 11/14/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Guelph, Wellington County, Ontario

The most recent Fido outage reports came from the following cities: Guelph.

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City Problem Type Report Time
CanadaGuelph Phone
CanadaGuelph Phone
CanadaGuelph Phone
CanadaGuelph Phone
CanadaGuelph Phone
CanadaGuelph Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Guelph, Ontario

Latest outage, problems and issue reports in Guelph and nearby locations:

  • TheAYAZ_ Ayaz Abdullah (@TheAYAZ_) reported from Guelph, Ontario

    @FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • suryansh5569 Robinhood🇮🇳 (@suryansh5569) reported

    @Fidomobile Hi Fido , I wanted to reactivate my number but I can't call you because I'm out of Canada right now and I have been trying to chat with live agent but was not able to, can you help here please.

  • VIVIIXIV_ J. (@VIVIIXIV_) reported

    .@Fidomobile can you confirm that you’re still giving out bill credits for the outage and NOT additional data? Why am I hearing we’re getting an extra 5 gb instead?

  • cterlson Craig Terlson (@cterlson) reported

    @JanisThiessen @Fidomobile I got the same from Rogers - hey, here's a bunch of free data that you will never use, cuz that's the kind of generous folks we are. What. Ever.

  • NadeemAhmadhere Nadeem (@NadeemAhmadhere) reported

    @Fidomobile Well , i guess you need to add a factor in your algorithm that targets customers who would value it most. Isn’t that what traditional marketing sense is all about ? In your case , intention seems to be target the customer who will never use the promo!!!

  • ailesserC Cresselia (@ailesserC) reported

    Hey @Fidomobile, the compensation from the Rogers outage is not reflected on my latest phone bill. Wtf?

  • Bruce_Winter Bruce Winter (@Bruce_Winter) reported

    @MJForbes @Fidomobile Customer$ are a pain in the the a$$, when they have the temerity to engage.

  • AqibKingKhan Aqib Khan (@AqibKingKhan) reported

    I thought @Fidomobile was discounting our bill because of the outage last month?? I just got mine and it’s the full bill…

  • melsays MELSAYS (@melsays) reported

    @Fidomobile I've been trying to reach your customer service through askJack and on the phone and I can't get through to anyone. I want to discuss my latest bill, can someone help? Thank you!

  • kvsm3jivv beba (@kvsm3jivv) reported

    @Fidomobile am I supposed to wait another 2 hours before I get help from customer service or should I wait all night???

  • Bruce_Winter Bruce Winter (@Bruce_Winter) reported

    @MJForbes @Fidomobile Suspect not, but getting a person to answer a customer question in Canada telecom-land is nigh on impossible. That’s b/c it’s the customer's fault there’s a problem.