Fido Outage Report in Guelph, Wellington County, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Guelph, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Internet (45%)
-
Phone (43%)
-
E-mail (6%)
-
Wi-fi (3%)
-
Total Blackout (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Guelph, Ontario
Latest outage, problems and issue reports in Guelph and nearby locations:
-
Ayaz Abdullah
(@TheAYAZ_) reported
from
Guelph, Ontario
@FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Recordman
(@ukatak) reported
@Fidomobile why did you stop debit payment on your website ? Your credit card payment never works since years now !!!
-
Kate
(@Han2451012192) reported
@Fidomobile You know what? I’m not furious anymore. I think it’s very interesting. The supervisor was very rude but serious and looked like he got the universal truth on his side. He treated me as an enemy instead of a customer. I want to remind him “calm down”!
-
Dave Houston
(@DH_12) reported
@Fidomobile Could you fix my internet it goes down every day until I unolug it and plug it back in
-
Kate
(@Han2451012192) reported
@Fidomobile I contacted your customer service at 14:00 this afternoon +1 (888) 481-3436. The employee transferred me to a manager called Bianca. She’s quite rude. didn’t solve a problem for me and even yell at me at the end of conversation then hung off her phone call when I was speaking.
-
Lomingan🇨🇦
(@Lomingan) reported
@Fidomobile No internet in Thornhill since 12pm. Support says it will be fixed by 6 pm = 6 hours without internet on business day, when many customers are working from home. Amount and duration of outages have become unacceptable over the last few months. Moving to Bell.
-
Ted Knudtson
(@TedKnudtson) reported
@SpencerWallace_ @dinnerwithjulie @Fidomobile Call and ask to cancel. First operator won’t cancel, will transfer you to retention dept. This dept has deals and offers regular customer service does not. Let them woo you w goodies. If unsure at any point, say you’ve gotta think about it and will call back.
-
HassanReal
(@HassanReal18) reported
@Fidomobile Internet is down again in Thornhill 😣
-
Tiffany Cui
(@cty927) reported
@Lomingan @Fidomobile I just called the tech support line and they gave ETA around 24 hours. so that totals 30+ hours no internet.
-
Tiffany Cui
(@cty927) reported
@StayCee_B @nishant_m_r @Fidomobile no internet at L4C for about 6hours.I'm supposed to work today at home. Please fix it ASAP
-
Kate
(@Han2451012192) reported
@Fidomobile Hi Fido! I received a call from your Fido office (844) 379-4293 at 9:13am this morning. The person said he’s a Fido supervisor. He threatened me that if I continued to complain on Fido social media or to Fido customer service via phone calls, he will kick me out of Fido service.