Fido

Fido Outage Report in Guelph, Wellington County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Guelph, Wellington County, Ontario 02/15/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Guelph, Ontario

Latest outage, problems and issue reports in Guelph and nearby locations:

  • TheAYAZ_ Ayaz Abdullah (@TheAYAZ_) reported from Guelph, Ontario

    @FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jayshah3828 JAY SHAH (@jayshah3828) reported

    The worst customer service I ever got is from @Fidomobile @FidoSolutions. I just want to upgrade some service and for that to verify my account they asked my DOB and birth year was incorrect. Maybe that's my fault while creating new account but there is no way to update it online

  • 24SevenZen Alan 🇺🇦 (He/Him) (@24SevenZen) reported

    Anyone on @Fidomobile? Their new AskJack customer service system is the WOOOOORST. You can’t call them to talk to a rep anymore. It defers you to AskJack to schedule a callback. Just tried that and it said to call to get a code to return to AskJack to schedule a callback. WTF!!?

  • Whoever1010 Whoever (@Whoever1010) reported

    @heyitsyashu Yup, called @Fidomobile many many times to complain but they had no solution except to change my number. I asked what is the guarantee of the new number doesn't receive spam calls/messages? They said none!

  • AlishKey Alicia Key (@AlishKey) reported

    @Fidomobile I’m very unhappy with the technical support you provided from PEI (between 7:00-7:30pm) because there is nothing professional about them hanging up. #Rude

  • _susan4abruisin Colton Alabaster (@_susan4abruisin) reported

    @Fidomobile I’m excited for my cell service to work again!!

  • deseguin Denis Seguin (@deseguin) reported

    @Fidomobile I paid my mother-in-law’s mobile bill but you keep texting saying it’s not paid and you will cut her off. Maybe if you had a customer service number we could sort this out.

  • dipbodom Ali Ahmed (@dipbodom) reported

    @Fidomobile made it so difficult to get an agent over the phone. The callback service is so bad. Today one agent called me and told me they need to transfer me to a different department and then hung up! #fido #terribleCS

  • ouatatow erteo (@ouatatow) reported

    @Fidomobile @CRTC @Rogers WARNING about Fido Roam, I got charged $15/day on a recent trip, even with foreign SIM card. Just turning off airplane mode when landed will charge a roaming fee. Shame on you, and your sneaky shady $ grabbing practices. Def changing service! #dishonest

  • jenn_vegan Jenn (@jenn_vegan) reported

    signed up to have a Canadian number again with @Fidomobile, online sign up was not accepting my information, had to talk to the service chat to help, was assured that they would still wave the setup fee, now there's mysteriously no record of our conversation... such a scam.

  • kytemark Mark Kyte (@kytemark) reported

    @Fidomobile @FidoSolutions I have made three call back appointments through AskJack. I have never heard back. Each time I received a voice mail indicating that @Fidomobile tried to contact me. But there have been no missed calls. What's up? This is bad customer service!