Fido

Fido Outage Report in Guelph, Wellington County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Guelph, Wellington County, Ontario 12/20/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Guelph, Ontario

Latest outage, problems and issue reports in Guelph and nearby locations:

  • TheAYAZ_ Ayaz Abdullah (@TheAYAZ_) reported from Guelph, Ontario

    @FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_ababo ap (@mr_ababo) reported

    @Fidomobile ACTUAL FIDO SPEED DELIVERED: DOWNLOAD: 93.3Mbps UPLOAD : 16.19Mbps Hey FIDO, why is my internet speed is 93.3Mbps Down/ 16.19Mbps Up when I pay for 150Mbps/ 15Mbps

  • batra_arun Arun Batra (@batra_arun) reported

    Worst service @Fidomobile!! I have made payment on time still u didn’t credited in my account!! New age blackmailing u r doing!! @FidoSolutions

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

  • Aquakat13 Kat (@Aquakat13) reported

    @Fidomobile can you please fix your app? I constantly need to sign in whenever I want to use it, even if I accidentally close it and it takes ages to verify my info. Frustrating

  • rvidecak Rob Videcak (@rvidecak) reported

    @Fidomobile I accepted a plan upgrade for the same cost as the previous. No mention that any existing discounts would be cancelled. Very misleading. Buyer beware. Unhappy customer.

  • chriskevinfern2 chris kevin fernandez (@chriskevinfern2) reported

    @Fidomobile winback called me a week back to discuss a deal to comeback to the fido network. Now for the same reason I can't reach them back and there is no a particular number to contact them. @FidoSolutions could you please help to figure out.@Fidomobile

  • IshtpalSingh18 Ishtpal Singh (@IshtpalSingh18) reported from Brampton, Ontario

    @Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.

  • chrisbawl Chrisbawl (@chrisbawl) reported

    Hey @Fidomobile ! I am stuck in the Philippines and can't make calls with my roaming plan... Please help! Also my bank @cibc has to text me a code every time I login, so I'm getting charged roaming fees just to do my banking, so stressful, please help

  • Daniil71299484 Daniil (@Daniil71299484) reported

    @Fidomobile They charged me & $90 for home internet and all of a sudden put my account on hold And no one can’t get it back I list the opportunity of making almost $8000 since this issue

  • abaresources Sharon Gabison PhD, PT (@abaresources) reported

    @FidoSolutions Guess who hasn’t phoned me back @Fidomobile @FidoSolutions to resolve the issue of #aoda violation? Yes that’s right - you! Want to explain to thousands of individuals with disabilities why they will be penalized a $50 levy for ordering a new phone by speaking with a live agent?