Fido

Fido Outage Report in Guelph, Wellington County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Guelph, Wellington County, Ontario 02/05/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (64%)

    Phone (64%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Guelph, Ontario

Latest outage, problems and issue reports in Guelph and nearby locations:

  • TheAYAZ_ Ayaz Abdullah (@TheAYAZ_) reported from Guelph, Ontario

    @FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MeherzanP999 Meherzan Pardiwalla (@MeherzanP999) reported

    Saw my bill today and realised how they charge extra for mobile plans. Extremely Unprofessional Staff and False Promises by @Fidomobile. Stealing people’s money by issuing fraudulent offers to customers. Worst customer service reps!! People be aware of such activities.

  • katyaniki катуа (@katyaniki) reported

    @Rogers & @Fidomobile internet has been down for a week. Both technicians seen at the building and nothing is fixed, no credit has been given to anyone affected in the building and our work disrupted for days for those who work from home. What kind of service am I paying for ?

  • MREGilroy Mat Gilroy (@MREGilroy) reported

    @Fidomobile your "new" customer service system is terrible and I don't mind saying so. I rarely complain or even tweet (have a look). Speaking with a human should be easier. (been texting for the last hour with no resolution)

  • meet_rachhadia Rachhadia Meet (@meet_rachhadia) reported

    Rubbish customer service @Fidomobile @FidoSolutions Waiting in queue for about 4 hrs now via ask jack.

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    @Fidomobile every time I call you it seems we loose connection between us because of you always hanging up on me and you say your number 1 in customer service where are you getting your numbers from the people who you don't hang up on what is 90%

  • laineyk25 Lainey K (@laineyk25) reported

    @Fidomobile so what’s the plan? No internet service on my phone all weekend? I paid my bill, you are supposed to provide service. Wtf 2nd outage in as many months?

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported

    @CBCOttawa If @RogersHelps or @Fidomobile dare ask me for my ID, which is not a legally enforced requirement, they had better be ready to come outside and cancel my account on the spot. They have no power to ask to see any of my ID unless I'm signing up for something.

  • AmrinderSingh_9 Amrinder Singh (@AmrinderSingh_9) reported

    @Fidomobile pathetic customer service......

  • laineyk25 Lainey K (@laineyk25) reported

    @Fidomobile so what’s the plan? No internet service on my phone all weekend? I paid my bill and I gave. I service? Wtf

  • Shiv030609 Shiv (@Shiv030609) reported

    @Fidomobile if I have to give you an award for worse service that is made for you. Your agents are not helping. I am fed up with your service. Worst internet service I have ever seen even though I am unable to make whatsaap call. Please do not buy Fido.