Fido Outage Report in Guelph, Wellington County, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Guelph, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Live Outage Map Near Guelph, Wellington County, Ontario
The most recent Fido outage reports came from the following cities: Guelph.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Guelph, Ontario
Latest outage, problems and issue reports in Guelph and nearby locations:
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Ayaz Abdullah
(@TheAYAZ_) reported
from
Guelph, Ontario
@FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Robinhood🇮🇳
(@suryansh5569) reported
@Fidomobile Hi Fido , I wanted to reactivate my number but I can't call you because I'm out of Canada right now and I have been trying to chat with live agent but was not able to, can you help here please.
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J.
(@VIVIIXIV_) reported
.@Fidomobile can you confirm that you’re still giving out bill credits for the outage and NOT additional data? Why am I hearing we’re getting an extra 5 gb instead?
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Craig Terlson
(@cterlson) reported
@JanisThiessen @Fidomobile I got the same from Rogers - hey, here's a bunch of free data that you will never use, cuz that's the kind of generous folks we are. What. Ever.
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Nadeem
(@NadeemAhmadhere) reported
@Fidomobile Well , i guess you need to add a factor in your algorithm that targets customers who would value it most. Isn’t that what traditional marketing sense is all about ? In your case , intention seems to be target the customer who will never use the promo!!!
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Cresselia
(@ailesserC) reported
Hey @Fidomobile, the compensation from the Rogers outage is not reflected on my latest phone bill. Wtf?
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Bruce Winter
(@Bruce_Winter) reported
@MJForbes @Fidomobile Customer$ are a pain in the the a$$, when they have the temerity to engage.
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Aqib Khan
(@AqibKingKhan) reported
I thought @Fidomobile was discounting our bill because of the outage last month?? I just got mine and it’s the full bill…
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MELSAYS
(@melsays) reported
@Fidomobile I've been trying to reach your customer service through askJack and on the phone and I can't get through to anyone. I want to discuss my latest bill, can someone help? Thank you!
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beba
(@kvsm3jivv) reported
@Fidomobile am I supposed to wait another 2 hours before I get help from customer service or should I wait all night???
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Bruce Winter
(@Bruce_Winter) reported
@MJForbes @Fidomobile Suspect not, but getting a person to answer a customer question in Canada telecom-land is nigh on impossible. That’s b/c it’s the customer's fault there’s a problem.