Fido outages and service status in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 8 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  Shrikant Gupta (@Shrikan15918909) reported 11 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Fallacy of Occam's Razor (@Alanzoroy) reported 13 minutes ago

  @Fidomobile Your 611 is most annoying and does not solve the problem but rather exacerbate by the use of AI. Just to simple report a payment.

• 
  Chelle (@traaashpanda) reported 14 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Shrikant Gupta (@Shrikan15918909) reported 14 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  SpamAuditor (@SpamAuditor) reported 14 minutes ago

  While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

• 
  Pierre(Peter) Nault (@WesleyAdams17) reported 16 minutes ago

  @SolaTheAnalyst Phone bills are another issue. My @Fidomobile bill went up $8 in two months. Every month is another $4 increase. They say it's necessary to serve us better and that it's a one-time increase. Then, next month, it goes up again.

• 
  Josh Robins (@joshie2424) reported 17 minutes ago

  @Fidomobile so now there is a giant outage of RCS. It’s all over the news. Can you tell the public when this will be fixed since you have denied it all this time.

• 
  Nojan Emd (@EmdNojan306) reported 20 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

• 
  Devin Riegle (@deriegle) reported 20 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy