Fido outages and service status in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@cmclean1980) reported 4 minutes ago

  @Fidomobile @Rogers how can you only have virtual customer service? I have an issue that they can not resolve and the earliest I can speak with a human is Wednesday morning … how is this possible? This is unacceptable service!!!!

• 
  Vaibhav Panwar (@2vpvp) reported 7 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  Lino's Version (@LinosVersion) reported 11 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Vince Ltd. (@Vince_Ltd) reported 13 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Pete (@floofydoofbkup) reported 14 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Canadian Woman 🇨🇦 (@eraseing_woman) reported 16 minutes ago

  Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

• 
  Devin Riegle (@deriegle) reported 16 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Next Gen LLM Healing (@HumansAndDroids) reported 19 minutes ago

  hey @Fidomobile if this is your real handle please reply. your AI support is frustrating, it keeps suggesting me to go to website and never connects me to a human.. on the website i don't see any option to cancel one of my lines

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 21 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  M (@tvinbnwv) reported 25 minutes ago

  @Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!