Fido

Fido Outage Report in Okotoks, Alberta

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The latest reports from users having issues in Okotoks come from postal codes T1S.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Okotoks, Alberta 02/23/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Okotoks, Alberta

The most recent Fido outage reports came from the following cities: Calgary and Okotoks.

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City Problem Type Report Time
CanadaCalgary Phone
CanadaOkotoks Phone
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • KarenFranco1 Karen Franco (@KarenFranco1) reported from Calgary, Alberta

    @FidoSolutions @Fidomobile I’m still not getting mobile phone service any idea when that will be repaired

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @gfinockio @Fidomobile @koodo Yuppers. Thought about switching to their service but after talking to friends and shaw employees who have it, decided against it

  • Mdegozaru Mel Mah (メル・マ)剣盾面白い (@Mdegozaru) reported from Calgary, Alberta

    @FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers

  • the_cellarboy cellarboy (@the_cellarboy) reported from Calgary, Alberta

    @MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • catmcfarland Cathleen McFarland (@catmcfarland) reported from Calgary, Alberta

    @204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • hadley4ipswich Philip Hadley (@hadley4ipswich) reported

    @Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - you staff just cut me off?

  • shollins77 Sarah Hollins 😷🇨🇦♈️🐾 (@shollins77) reported

    @Fidomobile just credited me an extra 5GB of data for 6 mo. No charge. For being a loyal customer. And that’s why I’ve been with them for 14yrs. Thanks!

  • Vishnouu Vishnu Gupta (@Vishnouu) reported

    @Fidomobile @RogersMobileCa Didn’t get refund for the July 8 outage.

  • cterlson Craig Terlson (@cterlson) reported

    @JanisThiessen @Fidomobile I got the same from Rogers - hey, here's a bunch of free data that you will never use, cuz that's the kind of generous folks we are. What. Ever.

  • hadley4ipswich Philip Hadley (@hadley4ipswich) reported

    @Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - your staff just cut me off twice?

  • JanisThiessen Dr. Janis Thiessen (@JanisThiessen) reported

    Hey @Fidomobile, about the extra data for being a loyal customer: thanks? But I never use all my current data anyway, so this is not useful or meaningful. What about a $ credit on my bill instead?

  • gravisan gravisan (@gravisan) reported

    @Fidomobile I accepted your 'win-back' offer in-spite of my bad previous experience, however after four weeks - I still haven't received any response. I shouldn't have to waste my time to, maybe I should have listened to my better judgement and ignored your offer.

  • timblackmore777 Just Watchin the world go by (@timblackmore777) reported

    @mariestellaa_ @Fidomobile @FidoSolutions Just got my Rogers bill today and still no credit, nothing on my Fido bill either. They said it was going to be automatic but I’m sure they will find someway to turn this around on the customer.

  • hadley4ipswich Philip Hadley (@hadley4ipswich) reported

    @Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit await to but cut by your staff again?

  • NadeemAhmadhere Nadeem (@NadeemAhmadhere) reported

    @Fidomobile Well , i guess you need to add a factor in your algorithm that targets customers who would value it most. Isn’t that what traditional marketing sense is all about ? In your case , intention seems to be target the customer who will never use the promo!!!