Fido Outage Report in Okotoks, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (37%)
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Total Blackout (4%)
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E-mail (3%)
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Wi-fi (3%)
Live Outage Map Near Okotoks, Alberta
The most recent Fido outage reports came from the following cities: Calgary.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Chance K. Johnson (@ChanceKJ) reported from Calgary, Alberta
@Fidomobile Why you haven’t added AppleWatch plans yet is criminal. I just preordered the new Ultra, my first cellular watch, and as a Fido customer for 15 years it’s seriously making me consider switching to one of the other non-Rogers owned networks.
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Karen Franco (@KarenFranco1) reported from Calgary, Alberta
@FidoSolutions @Fidomobile I’m still not getting mobile phone service any idea when that will be repaired
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cm (@Crackmacs) reported from Calgary, Alberta
@gfinockio @Fidomobile @koodo Yuppers. Thought about switching to their service but after talking to friends and shaw employees who have it, decided against it
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cm (@Crackmacs) reported from Calgary, Alberta
@gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call
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Srv (@sauravarora) reported from Calgary, Alberta
@Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers
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Cathleen McFarland (@catmcfarland) reported from Calgary, Alberta
@204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.
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Mel Mah (メル・マ)剣盾面白い (@Mdegozaru) reported from Calgary, Alberta
@FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.
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crackmacs (@Crackmacs) reported from Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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cellarboy (@the_cellarboy) reported from Calgary, Alberta
@MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Scorp (@Scorp3345) reported
@Fidomobile Sorry to say, but it does everything but help, Cheniette! Should have a failsafe to connect to a live agent if somebody wants to, as opposed to forcibly offering a callback! I did book a callback though, and will look forward to discussing what’s going on! This has me concerned!
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ddogg (@ghoastdragon) reported
I’m losing my mind dealing with @Fidomobile trash AI. Why is it so hard to get help from a real person!
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RogersHelps (@RogersHelps) reported
@Stigma_Hurts @Fidomobile Thanks for trying that! No worries if it doesn't work. You may have the option to report it as spam via the app your using though. Otherwise, you can just delete it. -Philippe
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A.A. (@_13_SuperNova) reported
Hi @Fidomobile … I ordered a new device on May 22, and still haven’t heard anything. I’ve called customer service twice and they don’t have any info. Can you help?!
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Via Marketing (@via_marketing_) reported
@danielmullen @Fidomobile @danielmullen, really appreciate how you broke down those differences between their approaches to customer information.
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thrill3 (@thrill3) reported
@Fidomobile was in middle of getting help to navigate web page ,in middle of transaction was disconnected ,left in limbo
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thrill3 (@thrill3) reported
@Fidomobile Spent all afternoon with such poor results Also was told there is any then there isn't a loyalty plan department This is not how a company should conduct business
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thrill3 (@thrill3) reported
@Fidomobile So upset hours on phone Still messed up Horrible experience CRTC should be aware of such bad service
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thrill3 (@thrill3) reported
@Fidomobile The most horrible experience ever Disgusting support Been with fido since 90's 💩
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Daei Taha (دایی طه)🇺🇦 (@daei_taha) reported
Hey @Fidomobile @Rogers Internet in Iran is shutting down again. Please kindly consider free or discounted long-distance calls to Iran. Thank you for your support.