Fido

Fido Outage Report in Okotoks, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Okotoks, Alberta 12/05/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Fido outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @gfinockio @Fidomobile @koodo Yuppers. Thought about switching to their service but after talking to friends and shaw employees who have it, decided against it

  • catmcfarland Cathleen McFarland (@catmcfarland) reported from Calgary, Alberta

    @204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call

  • the_cellarboy cellarboy (@the_cellarboy) reported from Calgary, Alberta

    @MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers

  • Mdegozaru Mel Mah (メル・マ)剣盾面白い (@Mdegozaru) reported from Calgary, Alberta

    @FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • WVanGirl West Van Girl (@WVanGirl) reported

    @Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.

  • adamrobinson133 adam robinson (@adamrobinson133) reported

    @Fidomobile how do I email your company? Your online chat doesn’t work, your app won’t even let me login, and I can’t use chat without logging in. Do you have any actual live agents available ever, or do you only offer inconvenient callbacks? Your online agent is horrible.

  • KimmerMic Kimberley Michael (@KimmerMic) reported

    @Fidomobile customer service has become trash. Website says you can order online to save activation fee then stores refuse to accept the order and tell you you have to come in to store. Horrible customer service experience.

  • D494857D Callum D (@D494857D) reported

    @Fidomobile Why ******** have you replaced customer service with AI bots you annoying *****? I want to speak to a human person NOW not AI garbage

  • jaffomtl Jeff Stephens (@jaffomtl) reported

    Incredible! I have switched to @Fidomobile a couple hours ago speaking to someone on the phone and now there seems to be a problem and it’s impossible to reach anyone!!! NOT A GOOD START

  • djpinksky Vanessa Mulvey (@djpinksky) reported

    @Fidomobile customer solutions as stated in the phone message - it’s billing. I have spoken to customer solutions and they have transferred me to a different department and when I am connected that person has no idea why I was transferred because they cannot help me.

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

  • Dustonfoster Tweet (@Dustonfoster) reported

    @PurolatorHelp @Rogers @Fidomobile Ordered new phone from FIDO somehow they ship device WITHOUT a street NAME? Doesn’t help that the confirmation email doesn’t show the address, just the city so no way of knowing this until you manually track the order on the Purolator website

  • FabulousFit40 FabulousFearlessFit (@FabulousFit40) reported

    Is @Fidomobile ‘a whole website down?

  • hwelcher Hayward Welcher (@hwelcher) reported

    @Fidomobile Your network in Waterloo is experiencing issues and support has been useless. Can I please get some real help?