Fido outages and service status in Okotoks, Alberta
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Okotoks, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Faye 🙋🏻♀️ (@ffurdyk) reported@Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.
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Lori (@LoriinDurham) reported@Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer
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Blair (@blairs1) reported@Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.
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C (@Craig17981815) reported@Fidomobile does having the rogers card also give fido customer the free roaming days?
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Canadian Crimes (@canadian_crimes) reported@Fidomobile how is reception even worse with 5g plus zero customer support
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Smitty’s Stake House (@SmittyStakez) reported@Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??
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richard breath (@richbreath420) reported@Fidomobile does not want to help customers
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Jantz (@jantz1) reported@Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.
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Aephraim Steinberg (@QuantumAephraim) reported@FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.
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Nicole (@GreencitygalTO) reported@Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?