Fido

Fido Outage Report in Okotoks, Alberta

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The latest reports from users having issues in Okotoks come from postal codes T1S.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Okotoks, Alberta 01/26/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Okotoks, Alberta

The most recent Fido outage reports came from the following cities: Okotoks.

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City Problem Type Report Time
CanadaOkotoks Phone
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call

  • Mdegozaru Mel Mah (メル・マ)剣盾面白い (@Mdegozaru) reported from Calgary, Alberta

    @FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @gfinockio @Fidomobile @koodo Yuppers. Thought about switching to their service but after talking to friends and shaw employees who have it, decided against it

  • catmcfarland Cathleen McFarland (@catmcfarland) reported from Calgary, Alberta

    @204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.

  • KarenFranco1 Karen Franco (@KarenFranco1) reported from Calgary, Alberta

    @FidoSolutions @Fidomobile I’m still not getting mobile phone service any idea when that will be repaired

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers

  • the_cellarboy cellarboy (@the_cellarboy) reported from Calgary, Alberta

    @MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • RenataMacielsi5 Renata Maciel (@RenataMacielsi5) reported

    @Fidomobile my account was deactivated sooner that what I requested. How can I solve this problem?

  • heywhatsuplol_ hey (@heywhatsuplol_) reported

    @Fidomobile Hello Fido… I’ve been having trouble with my internet lately. We just switched from Rogers to you and as soon as we did we got instant wifi issues. Every time I go upstairs the connection gets so bad I can’t even call my friends on the phone for one second

  • Prabu28645569 Prabu (@Prabu28645569) reported

    @FidoSolutions @Fidomobile Also I don’t want to resolution provided through DM and I can’t wait any more. Are you guys going to credit the refund or let anyone know the legal ways to escalate your company and I am ready to take this matter to court.

  • Mcgill5151 Mcgill5 (@Mcgill5151) reported

    @Fidomobile I have been on hold for over an hour! WORST customer service I’ve ever received

  • nikitadadlani Nikita Dadlani (@nikitadadlani) reported

    @Fidomobile I am having a horrible time with Fido. Have 1 number, but 3 bills and all incorrect. I've wasted most of my holidays calling or in store. Please send help?

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • teatelly teatelly (@teatelly) reported

    @Fidomobile Why is your service reps put you on hold after waiting for 50 mins only to put you back into que unacceptable.

  • elena_vldv luna_the_fortuna (@elena_vldv) reported

    @Fidomobile hi; why was I charged long distance calls that I made through WhatsApp by Fido? I called your customer service and was told that WhatsApp charges and uses your network so I talked to them and they only use data not a cell network of Fido! Unbelievable by Fido 😖

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service