Fido Outage Report in Okotoks, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (45%)
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Internet (42%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Mel Mah (メル・マ)剣盾面白い
(@Mdegozaru) reported
from
Calgary, Alberta
@FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.
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Cathleen McFarland
(@catmcfarland) reported
from
Calgary, Alberta
@204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call
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Srv
(@sauravarora) reported
from
Calgary, Alberta
@Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers
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cellarboy
(@the_cellarboy) reported
from
Calgary, Alberta
@MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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erteo
(@ouatatow) reported
@Fidomobile @CRTC @Rogers WARNING about Fido Roam, I got charged $15/day on a recent trip, even with foreign SIM card. Just turning off airplane mode when landed will charge a roaming fee. Shame on you, and your sneaky shady $ grabbing practices. Def changing service! #dishonest
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Whoever
(@Whoever1010) reported
@heyitsyashu Yup, called @Fidomobile many many times to complain but they had no solution except to change my number. I asked what is the guarantee of the new number doesn't receive spam calls/messages? They said none!
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Ali Ahmed
(@dipbodom) reported
@Fidomobile made it so difficult to get an agent over the phone. The callback service is so bad. Today one agent called me and told me they need to transfer me to a different department and then hung up! #fido #terribleCS
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Samuel J Ujewe, PhD.
(@sujewe) reported
So after receiving a very outrageous bill from my mobile provider @Fidomobile I tried to contact @FidoSolutions to resolve the issue. Apparently, they put a bot on the customer service calls called “Ask Jack” that kept sending me sms with a chat link and then end my calls
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Arijit Baidya
(@arijit_baidya) reported
@Fidomobile why your customer service is so poor? Most reps are ill equipped to handle any grievance.
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Austin Baschuk
(@AustinBaschuk) reported
@Fidomobile your call back **** is pathetic and yall need to drop dead. Go learn to make a real system that works. ****** joke
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Mark Kyte
(@kytemark) reported
@Fidomobile @FidoSolutions I have made three call back appointments through AskJack. I have never heard back. Each time I received a voice mail indicating that @Fidomobile tried to contact me. But there have been no missed calls. What's up? This is bad customer service!
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Jérôme Le Roi
(@jeromelereuf) reported
@Fidomobile stop sending me bills whereas your customer service already confirmed twice that I do not owe you anything!! And don't ask me to chat with you again!! I have other things to do!!
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Alicia Key
(@AlishKey) reported
@Fidomobile I’m very unhappy with the technical support you provided from PEI (between 7:00-7:30pm) because there is nothing professional about them hanging up. #Rude
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Rico Lexy 🇺🇦
(@RJO1111) reported
how does @Fidomobile justify a $12 a day US roaming fee in 2022, when international roaming rates have never been lower? Robbery.