Fido Outage Report in Okotoks, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@gfinockio @Fidomobile @koodo Yuppers. Thought about switching to their service but after talking to friends and shaw employees who have it, decided against it
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Srv
(@sauravarora) reported
from
Calgary, Alberta
@Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers
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Mel Mah (メル・マ)剣盾面白い
(@Mdegozaru) reported
from
Calgary, Alberta
@FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.
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cellarboy
(@the_cellarboy) reported
from
Calgary, Alberta
@MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.
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Cathleen McFarland
(@catmcfarland) reported
from
Calgary, Alberta
@204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Sharma
(@ankursharma1602) reported
@Fidomobile hey Fraudo! I ordered a device on 30th July and still haven't received it. Every time I try contacting customer care I'm asked to wait. Haven't seen a more lousy enterprise ever. What's up?
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Michele Touchette
(@MTWestCoast) reported
@Fidomobile your "new callback feature" does not work. I tried 5 times and never got a text with a link. It is impossible to get in touch with an agent. This is completely and utterly unacceptable.
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xsx
(@xsonarisx) reported
Today's @Fidomobile data outage I experienced is giving me flashbacks to the Canada-wide outage- again left without connectivity & Fido was not at my side leaving customers in dangerous situations- this time during a power outage.
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MUKESH DHATWALIA
(@impeccable_soul) reported
@Fidomobile #takeresponsibility #worstcustomerexperience I am still waiting for the case to be resolved that has been ongoing for more than a month. Last month your team told me that the issue is resolved yet I got an incorrect bill this month, and I am chasing you guys again
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xsx
(@xsonarisx) reported
Today's @Fidomobile data outage I experienced is giving me flashbacks to the Canada-wide outage- again left without connectivity & Fido was not at my side- this time during a power outage!
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Risai
(@risai04) reported
@Fidomobile worst customer service. Agents come on live chat and don’t even response. This is unacceptable.
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rimit parekh
(@rimitparekh) reported
@Fidomobile Worst customer service and they over charged me for no fault of mine I had 40 dollar plan with 10gb data and 1000 international calling On aug 14 i upgraded my device to iphone 13 for which my plan was switched to 45 dollar plan for 25 gb and my 1000 min went away
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gravisan
(@gravisan) reported
@Fidomobile what kind of dog 💩 website do you have? I reset my password to login to my account and it comes up with account closed, when I have an active billable account on there that I need to pay for. If you can't sort this out you should quit the consumer phone business.
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Melodie Osborne Scott 🇨🇦🇨🇦🇨🇦🇺🇦🇺🇦🇺🇦
(@mellybelle57) reported
@Mikeggibbs We have @Fidomobile which uses Rogers. Ever since the big outage our service has been crap. I called Fido, they said. No changes were made. Did a “network refresh” whatever that was and it’s still no better. Dropped calls and weak service
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Anthony Krusinckas
(@krusinckas) reported
@FidoSolutions @Fidomobile I just want others to be aware of their poor customer service and lack of understanding. My other children were going to get phones for their lines. No chance now! Guess it's just best to take my business elsewhere. #bigtelecom #crtc