Fido Outage Report in Kelowna, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Nimesh Patel
(@Nimeshp1992) reported
@Fidomobile I got my fido bill more than what was promised. first month bill was $75.82 instead of $50 plan. Second month bill is as per $50 plan instead of $35 plan. Customer service is very bad to resolve the issue.
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Roxanne Todish
(@RoxanneTodish) reported
@Fidomobile you have the worst customer care of any mobile company out there! Your reps do not care about their clients at all. My contract expired and I just wanted to upgrade my phone and the treatment I received was just awful. What ever happened to CUSTOMER CARE?
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dewni
(@dewni) reported
@Fidomobile @FidoSolutions another annoyed black Friday customer. Was promised $30 for one line and $25 for the second, but have been told by fido reps that monthly credit gets split between 2 months and to deal with it. Disappointed with the false advertising.
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Tim Saturno
(@Tsat75) reported
@Fidomobile Is there an Internet outage in the Ottawa area?
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Blair
(@BlairScarlett) reported
Love when I call @Rogers for a billing issue, spend 33 minutes on hold and explaining the issue, they tell me this is beyond the scope of their authority and transfer me to @Fidomobile
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larry p
(@Larrino204) reported
@Fidomobile pretty great I get a certified pre owned phone and it doesn't even work, then I contact customer support get the run around and only to. Find out you guys don't even have a replacement for the phone I want.....
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gagan gangwal
(@gagangangwal1) reported
@Fidomobile incorrect roaming charges on account for services not used. Manager not able to help. You guys charge false amount
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Dr. Tania Guha
(@DrTaniaGuha1) reported
@Fidomobile I am a fido prepaid customer for last 1+ year. I took this connection with iPhone 12 mini. The contract is till 22 nov 2023. Currently I’m in India and not using Fido roaming. Can you please pause the service for a while, until I return back to Canada?
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urgensangye
(@bhoetuk) reported
@FidoSolutions @Fidomobile - my $30 a month plan and instead I get charged $96. Called the rep but I was told, it’s a known billing issue. I was told I’d get a email stating it’s been fixed but haven’t received any emails and it’s been more than a week. Very disappointed with Fido!!
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Amyn Batliwalla
(@AmynInsurance) reported
@Fidomobile ... the worst customer service in the telecommunications arena. Advised to wait MINIMUM 45 mins to speak to a manager for an error FIDO BILLING made... Why not just take my number and call me back...😡😡😡