Fido

Fido Outage Report in Kelowna, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kelowna, British Columbia 11/18/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Prabu28645569 Prabu (@Prabu28645569) reported

    @FidoSolutions @Fidomobile What is the use in DM you guys ? Not sure anyone understands the issue and I need to spent 30 minutes every time to explain the problem . Very worst customer response and service. Anyone who can help to take this matter legally against Fido ?

  • keepdoorsopen Tingting Hao (@keepdoorsopen) reported

    @Fidomobile Hello Fido, I received one email confirmation from you on Dec 27 for my new mobile plan without any reply email address I can contact to you as the plan have many issues! I called back to you at 17:15 and the phone line waiting time is more than 56 minutes?

  • TerencevdW Terence vander Woude (@TerencevdW) reported

    @Fidomobile FIDO SUCKS! You have zero care for your customers. I have been a customer for 25 years, since the beginning, and for $100 questionable charge, they refused to discuss a credit. I am on hold for 45 MINUTES and will be repeating this post for the entire time.

  • allanholder1 Allan Holder (@allanholder1) reported

    @Fidomobile I want to cancel my cell phone service with Fido but find it impossible to get through to them. If they are deliberately trying to discourage people from cancelling by making them wait extended periods on the phone, this is a reason to not sign up with them at all.

  • JaydipPatel5596 Jaydip Patel (@JaydipPatel5596) reported

    @Fidomobile hello,i want to cancel my Mobile number.please help me

  • Himkack Himanshu Kackar (@Himkack) reported

    @Fidomobile @FidoSolutions Your service is very poor. For the past week there have been multiple internet outages at me place. If you want to complain really time is more than 2 hrs. This is the level of costumer service.

  • akshatmarya akshat marya (@akshatmarya) reported

    @Fidomobile I bought the new Iphone13 during Black Friday sale and within 30 days the price has dropped by 17$/mo on the same phone during boxing week! Customer care said they can’t do anything. I’ve been a loyal customer for many years but this feels like cheating, please help

  • guptamitali21 •‿• (@guptamitali21) reported

    Hi @Fidomobile I changed my plan but I was billed higher. I am trying to reach your customer service but I am not able to connect. The calls have a huge waiting time and the live chat is disconnected by the customer support person. Due to this my payment due date has passed.

  • TKaklotar Tejas kaklotar (@TKaklotar) reported

    @FidoSolutions @Fidomobile I used Fido for 10 days but due to network issue at basement, I switched to another network. Then why my bill is still showing. 15 days are trial period.

  • Sagar91315227 Sagar (@Sagar91315227) reported

    @Fidomobile The worst service in BC . The worst staff . They don't pick the call whenever try to reach them .