Fido

Fido Outage Report in Kelowna, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kelowna, British Columbia 11/25/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • singhgauravr Gaurav Rathore (@singhgauravr) reported

    I had heard that @Fidomobile is worst in customer care but never realized how important is to have responsive companies to work with until had a serious billing issue and not able to get to support for 3 days straight. 4 hour call queue

  • bhaveshnthakkar Bhavesh Thakkar (@bhaveshnthakkar) reported from Halton Hills, Ontario

    @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STIIL NO RESOLUTION A/C# - 946956414 #fido @RogersHelps

  • beacoolbro Dee (@beacoolbro) reported

    @justlauralove1 @Fidomobile Fido technicians seem quite confused. They don’t understand my question and have no solution either. I have sent many messages, but I don’t think they really know what my question is.

  • vishalbabbar92 vishal babbar (@vishalbabbar92) reported

    @Fidomobile @FidoSolutions Please clear my wrong bills else i need to ask for legal support @Canadalegalhelp

  • QZTAcct LY (@QZTAcct) reported

    @Fidomobile Fido prepaid charged my an account an auto refill erroneously (my monthly auto payment was the day before and there were no calls/texts). It's been almost 2 weeks since I was promised a refund in 3-5 days, and support says they can't check the status.

  • artlifedesigner artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported

    @UN_Women @Fidomobile for your activism flags, please support #16days please change your headers and icon to reflect your support for women

  • AgarwalAnkitkr Ankit Agarwal (@AgarwalAnkitkr) reported

    @Fidomobile Someone called me yesterday from ur team after I ported to another network. When I asked her what is the offer she hung up the phone. No point of her calling me when bringing back client was never the intention but only making outbound call was....lol

  • mahinofndc fahian shahriar mahin (@mahinofndc) reported

    @Fidomobile I've been trying to get hold of support for some days. I ordered a phone on black Friday deal seeing I would receive it within 2-5 business days. Now I'm moving out of current home and need to change the delivery address....can you help with that?

  • srikanth_3110 sree (@srikanth_3110) reported

    Not able to contact Fido customer service(1-888-481-3436) , @Fidomobile @fido as we have some credit on current bill which was not applied on bill. Please look into it. Thanks!!

  • gmmohit88 mohit mehta (@gmmohit88) reported

    @Fidomobile 2-3 hours of wait time for customer service?. Why should I not break the contract eh?