Fido

Fido Outage Report in Kelowna, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kelowna, British Columbia 02/21/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • PupsideD PupsideDown (@PupsideD) reported

    @Fidomobile I was disconnected from chat after 5mins of inactivity after waiting 3 hours to get someone. Phone lines and chat are now down. Website isn't working. I have been trying to set up voicemail for a week and can't. What gives? Unacceptable.

  • masters215000 Masters2150 (@masters215000) reported

    @Fidomobile I need account help, your chat doesn't work, and your phones are down with ONLY a french message and nothing in english, how the hell am I supposed to know whats going on?

  • olegkuibar Oleg 🇺🇦 (@olegkuibar) reported

    Perhaps @Fidomobile will want to rethink their customer support model. Because custom support staff is doing their best, but they are overwhelmed.

  • Dom_Madamspice madamspice (@Dom_Madamspice) reported

    @Fidomobile what’s wrong with you guys customer service? If I could do what I needed online I would but 2hrs wait time to speak to an agent is pathetic.

  • yu231233 Akira (@yu231233) reported

    @akshayp2312 @Fidomobile @san_bains Lying to customers and offering poor services would not be resulted from being busy. Something is not right about the company management.

  • yu231233 Akira (@yu231233) reported

    @akshayp2312 @Fidomobile @san_bains Fido customer solution people said they would call me back with confirmation or whatever, they never called back. Today, after two hours wait, an incompetent person put me back to the wait line. The chat service was cut off unless you keep typing. Being busy is not excuse.

  • ehsanbutt EHSAN ULLAH BUTT (@ehsanbutt) reported

    @Fidomobile first time signing up, pathetic service. A week after placing the order, still waiting for my sim in GTA.

  • nkfennell2000 Nicole Fennell (@nkfennell2000) reported

    @Fidomobile why isn’t the mobile customer service working? I’ve been on hold for over two hours. Very frustrating.

  • ehsanbutt EHSAN ULLAH BUTT (@ehsanbutt) reported

    @Fidomobile Think twice before choosing Fido. Cell phone order pending for a week. No support or help provided. Left without phone for almost a week.

  • TheRealBVP Brian Vanpee (@TheRealBVP) reported

    @Fidomobile your customer service is INFURIATING. 2.5 hours on hold, u asked 1 question then was told "Customer Service would know" and was out on hold for another 2.5 hours!! OMFG I'm switching. See ya.