Fido

Fido Outage Report in Kelowna, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kelowna, British Columbia 01/02/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • nickdigennaro Nick Di Gennaro (@nickdigennaro) reported

    Hey @Fidomobile, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your biz!

  • misfitgraves justin coleman (@misfitgraves) reported

    @Fidomobile been trying to deal with a billing issue all day either through phone or chat but nothing is working please adjust my bill as I never signed up for device protection on any devices a fraud case is already been posted on my account

  • kehseekn KC (@kehseekn) reported

    @Fidomobile signed up with you yesterday and now your network is no longer working on my phone. Keep trying to get through to support on live chat and told its full. Not able to make calls so can’t call in #fail

  • RJ867064 RJ 💜 (@RJ867064) reported

    @Fidomobile @FidoSolutions The only reason this phone companies is still in business is because of physical stores. 2 hours on the phone waiting for customer service. Somebody recommend a better provider. Thanks

  • vannielurv Nwachukwugoziriagozi (@vannielurv) reported

    Been trying to activate my number since yesterday with no success @Fidomobile help!!!

  • skybody_03 Joe (@skybody_03) reported

    Hey @FidoSolutions , I just ported my number over yesterday and decided to join @Fidomobile ! And now my phone is SOS only??? Help!!! SOS!!!

  • TonySantillan20 Tony Santillan (@TonySantillan20) reported

    @Fidomobile @FidoSolutions , 1.5 hours on hold@to speak to someone. And I though Air Canada customer support was bad. This has to be the worst.

  • Shervincouver Shervin🇨🇦 (@Shervincouver) reported

    @Fidomobile @FidoSolutions as you can see in the photo, there is NO attachment! Fido has done NOTHING to help. All I want is the PDF of the certificate! is that so hard to understand or provide? why do i have to chase you so much for something I won!!! @ConsumerAffairs

  • Ekniran01760152 Ekniranjan (@Ekniran01760152) reported

    @Fidomobile I've ordered a phone and not sure how to track the progress. Can you please help.

  • attard1978 Eric Attard (@attard1978) reported

    @Fidomobile tried calling twice today. Stayed on hold well over an hour both times to get hung up on by the phone systems. Also tried to online chat and was unable to even be placed in a queue. This is not great service.