Fido outages and service status in Kemptville, Ontario

Problems in the last 24 hours in Kemptville, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kemptville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AlienOnEarth (@brokeStudent02) reported 40 seconds ago

  @Fidomobile worst service have to wait 5days in advance to talk to representatives and ask Jack is scam. You guys have become unethical trying to steal every month. I'll be going to CCTS complaints. Telecom has become a joke in Canada thanks to you guys.

• 
  Evan (@evanoftheyukon) reported 42 seconds ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up. (1/20)

• 
  Oma (@Oma2414) reported 59 seconds ago

  @Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.

• 
  🇺🇦 Anna Filina (@afilina) reported 1 minute ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Silent Eyes (@ryanavi21) reported 1 minute ago

  @Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....

• 
  Vaibhav Panwar (@2vpvp) reported 3 minutes ago

  @Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 5 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  Stacks_₿s (@stacks_sats) reported 6 minutes ago

  @Rogers @Fidomobile WHY IS YOUR CUSTOMER/TECHNICAL SUPPORT TEAM SO BAD!? NOBODY SPEAKS FLUENT ENGLISH AND IT TAKES DAYS TO GET A CALL BACK. Ridiculous. Slap in the face to customers who have been with you for years. I'm switching.

• 
  Shrikant Gupta (@Shrikan15918909) reported 8 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  B-rantone (@_Brantone) reported 8 minutes ago

  @Allant92 @Fidomobile One of the (several) reasons I left them. Had been a customer for over a decade and a half. Continually increasing costs for negligible increase in packaged features ... Jumped to a competitor for less money and twice the data.