Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1K and K1Y.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 03/13/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (64%)

    Phone (64%)

  2. Internet (24%)

    Internet (24%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • roublegogna Rouble Gogna (@roublegogna) reported

    @Fidomobile Very Bad service from Fido. On Jan 5th, 2022. My sister's account was cancelled without my consent. Is it normal in Fido customer service to play with customer's accounts without their consent ?

  • HarajukuHUNNAY Khrishelle (@HarajukuHUNNAY) reported

    @Fidomobile is the actual worst provider ever. Everyone I call them i left more frustrated. They fail to resolve issues and don’t uphold any quality of professionalism 😡😡😡

  • PariharNiraj Niraj Singh Parihar (@PariharNiraj) reported

    @Fidomobile Just to update so that everyone has global visibility. Instead of giving solution I am being offered same services with additional Cost. Regret my decision moving to FIDO. I quit!!

  • nikhil22_n Nikhil N (@nikhil22_n) reported

    @Fidomobile I keep losing signal every now and then! Located in London, Ontario. Every once in a while, the signal disappears. Restarted the phone, reset the phone, even tried reinserting the SIM card, everything! Helpline number has wait time of 1+ hour.

  • AnkitaK52363453 Ankita Kapoor (@AnkitaK52363453) reported

    @Fidomobile hey I'm unable to open the homepage/ my account details page on your website after signing in from last 5 days. Also, I'm unable to contact your customer representatives. please HELP ME!

  • jodellefsdj Jodelle De Jesus (@jodellefsdj) reported

    Scheduled a @FidoSolutions @Fidomobile tech to come replace our broken modem. Waited night & day. Tech came in the evening without a modem. Wtf is the point of troubleshooting w/ the specialist & reporting we don't have a modem only for tech to come not knowing we need a modem?

  • laylaapx 𝓛 (@laylaapx) reported

    @Fidomobile can you guys hurry up and fix y’all home internet, been a whole day with out it

  • VickiCostello VickiLouise (@VickiCostello) reported

    @FreedomMobile with them 5 years and i went back to my home country for a visit and didn’t even use my data or make any calls and they are charging me 169 dollars for receiving calls. Anyone recommend a better network? @Fidomobile

  • macauleigh macauleigh Wilks (@macauleigh) reported

    @Fidomobile I am trying to activate an hour of unlimited data, but the app is broken. I am wondering what I should do.

  • meowtek MeowTek (@meowtek) reported

    .@Fidomobile I’ve had another roaming issue where roaming automatically activated even though cellular data was turned off and I didn’t call/text anyone. Now I’m 100% certain this occurred previously. It was at the same location. Should I DM to get this resolved?