Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 11/25/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • CashOnAir Cash (@CashOnAir) reported from Ottawa, Ontario

    Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • odballAstro Morgan (Elle/Her) (@odballAstro) reported

    @Fidomobile I have spent the last year trying to cancel my data stick and was under the impression I had. Today an agent called me claiming I owed 119$ for a product I cancelled, tried to get me to pay it and then transferred me to a different department which then hung up. what?

  • Patel_2101 Patel_1 (@Patel_2101) reported

    @Fidomobile , you have charged me with the charges for the services which I haven't used. It shows that I have called to usa for 16 minutes and charges are applied ...I never called to usa, and I won't hesitate close account and even would not recommend to any one

  • cassero01454577 casserole (@cassero01454577) reported

    @Fidomobile i have to pay my bill by the end of tomorrow and there’s a maintenance issue, how long will this last? it’s currently 10:32 pm on a saturday and the due date is tomorrow, please reply!!

  • nourishnew BabyCube (@nourishnew) reported

    @FidoSolutions @Fidomobile whats going on with home wifi? I have no internet connection. (Mississauga). I already tweeted last week that i will switch and this happened again and its worse. Last time restarting the router fixed the issue. Now it didnt.

  • RySpectra Ryan White (@RySpectra) reported

    @Fidomobile I need to split up an account. I've tried to call 3x now but you never seem to be open when I'm not working. The message telling me you're closed does not include opening hours or timezone. I don't think I can do what I need to online. Can you help?

  • chriskevinfern2 chris kevin fernandez (@chriskevinfern2) reported

    @Fidomobile winback called me a week back to discuss a deal to comeback to the fido network. Now for the same reason I can't reach them back and there is no a particular number to contact them. @FidoSolutions could you please help to figure out.@Fidomobile

  • AmeyaVBunde Ameya (@AmeyaVBunde) reported

    @Fidomobile @FidoSolutions Really disappointed with your service. I always find it difficult in getting a stable internet connection. Really pissed off. Won't recommend fido to anyone, the shittiest service ever.

  • itzravisharma RAVI SHARMA (@itzravisharma) reported

    @Fidomobile home internet outage jn L6P2Y7 since 6 hours and no response from FIDO what so ever .. this is how bad FIDO is .. can you imagine world without internet. welcome to FIDO service

  • 999Robinhood999 999999 (@999Robinhood999) reported

    @Fidomobile @FidoSolutions @FidoSolutions There has been an outage for 2 days In north yorks wireless wifi, I have to work and provide for my family online. Why is this a one day plus problem?

  • Giri60970185 Giri Duvvu (@Giri60970185) reported

    @Fidomobile I am unable to login your app .I not using your network since 15days as I on vacation .Still my bill shows $200 plus including roaming charges...? Even I sm unable reach your chat box as well to discuss my issues.Please let me know how to hold my account..