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Fido

Fido Outage Report in Ottawa, Ontario

Why is my Fido service not working?

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The latest reports from users having issues in Ottawa come from postal codes K1R .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa E-mail 12 days ago
Ottawa Internet 2 months ago
Ottawa Total Blackout 2 months ago
Ottawa Phone 3 months ago
Ottawa Phone 5 months ago
Gatineau Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • AmmarGlen
    A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • ottawasteph
    🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • stephenhanbury
    Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • QuyetPawz
    QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • balsher_sidhu
    Balsher Singh Sidhu (@balsher_sidhu) reported

    @Fidomobile I am repeatedly getting spam calls masked under my OWN number. You REALLY need to up your spam-prevention game. Called customer service multiple times, to no avail.

  • girlegunz
    TLogic-SaveWomen’sSports (@girlegunz) reported

    @Fidomobile @FidoSolutions Well! I just returned from a road trip where I decided to use my cell phone for nav rather then purchase a Garmin Drive. Holy cow…for 15 days I am now nursing a $300 bill whereas I could have purchased a nav device for $150. Never again. What a rip.

  • OMGAMGrant
    Amanda Grant (@OMGAMGrant) reported

    @Fidomobile @RogersHelps What is happening with Fido voicemail access or any of your support numbers in Vancouver? How long will those services be down?

  • YVRSharePoint
    Vancouver Sharepoint (@YVRSharePoint) reported

    @Fidomobile is one major failure in customer service. Customer beware. They will charge you fees for this and that and say the machine did it. Collection action then ensues. Amazing what these guys get away with

  • TomTom_Riley
    Riley (@TomTom_Riley) reported

    @Fidomobile your topping up process is just awful. $55 a month, but you only accept vouchers in multiples of $10. Won’t accept my credit card, because Thomas + Tom name is totally different, which takes 24 hours to change. My requested call back never arrived. I’m off 👋

  • DdayUnicorn
    Doomsday Unicorn (@DdayUnicorn) reported

    @Fidomobile @Google There is a clear & well documented issue with the Pixel 6 Pro. Multiple websites have articles regarding the screen spontaneously cracking with NO physical/outside damage. Mine cracked IN MY HAND whilst scrolling. Yet you refuse to fix it. Unacceptable. 1/2

  • christinapapou
    Papou1981 (@christinapapou) reported

    @Fidomobile don’t buy from them. They do shady business and expect you to stay. How a phone goes from $23 down to $10 a month in about a month or so is bs. You can’t do anything but gauge us. Been a customer for 20+ yrs and this is the thanks I get.

  • TallySalkey
    Tally (@TallySalkey) reported

    @FidoSolutions @Fidomobile both the app and website are still down and I need to pay my bill

  • jean_prettyjean
    Jean Bean 🌳🌎🌈🎶 (@jean_prettyjean) reported

    @Fidomobile Is there a system issue for Fido cell users in Pefferlaw, ON L0E 1N0 Consistent call fails.

  • CwithAnArm
    Carmelo P D Caruana (@CwithAnArm) reported

    @Fidomobile Just send him an msg via your internal system, he knows who i am. This is all just so painful. I have wasted hours of time that i will never get back, customer service at FIDO is deplorable.