Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1R.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 03/25/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (26%)

    Internet (26%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • CashOnAir Cash (@CashOnAir) reported from Ottawa, Ontario

    Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • JoshRachlis Josh Rachlis (@JoshRachlis) reported from Ottawa, Ontario

    @Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • LinosVersion Lino Matteo's Version (@LinosVersion) reported

    @Fidomobile is the network back to normal?

  • lonerstoner6941 lonerstoner69420 (@lonerstoner6941) reported

    @Fidomobile @FidoSolutions They also did NOT Warn customers of any outages, any potential outages or that “routine” updates could even cause such an outage. If I knew the service I pay for on a monthly basis could be cut off at any moment like that for such a routine thing...

  • cyril0 Cy Cyril (@cyril0) reported

    @Fidomobile So are you ever going to tell us how critical infrastructure received a software update on a monday morning? Patches NEVER get issued on Mondays in enterprise, so what really happened? How much of our data was stolen?

  • dpadda13 Daljit (@dpadda13) reported

    @FidoSolutions @Fidomobile hey my fido home internet is not working. Since 2:30am. I did reset, unplug and plug in back but still not working. Is there outage again?

  • farahng Farah Ng (@farahng) reported

    @AniHajderaj @Fidomobile Damn, I'd suggest you leave them for Freedom but then you'd have outages all the time.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @bbludalia @RogersHelps @Fidomobile Read your contract! The Terms and Conditions do not guarantee service

  • MargieSpeaking Margie Arnott (@MargieSpeaking) reported

    @FidoSolutions @Fidomobile I’m down again! Is there another outtage? I had service earlier today but it went out again over an hour ago. Help please!

  • CaptainCanucks8 Batman (@CaptainCanucks8) reported

    Thanks @Fidomobile simply asked for compensation for the outage yesterday. Got 5 bucks a month off my bill for the next 6 months and 3gb of data extra for 3 months

  • MsArleneD Arlene Duncan (@MsArleneD) reported

    @RogersHelps After being out all day, my @Fidomobile service was restored yesterday evening.

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    Are there any phone companies in Canada that still have people that answer the phone to respond to customers? My contract with @Fidomobile is up and they no longer provide this customer friendly service.