Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1A.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 01/12/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • LL0223 Lisa (@LL0223) reported

    @FidoSolutions @Fidomobile I’m ready for a refund for the inconvenience this has caused. Please have a customer rep reach out to me

  • kenzarg Kenza Rougui (@kenzarg) reported

    @FidoSolutions @Fidomobile Hi, it’s been quite a few hours now and I am wondering do you guys have an idea when the service will be back? An hour? 2hours?

  • Elgizu1 Gisele (@Elgizu1) reported

    @Fidomobile @FidoSolutions There is no service in Great Vancouver area, what happened? When can it be restored?

  • ada_obioha Ada (@ada_obioha) reported

    @Fidomobile y'all are definitely not charging the highest cellphone bill for the whole country to be out of service for the entire day.

  • nicolemensink Nicole Mensink (@nicolemensink) reported

    @FidoSolutions @Fidomobile My cell phone has been saying that I'm not "registered" when trying to make calls for almost 12 hours now. This seems to be more serious than an outage, what is really going on Fido?!?!

  • domserra1 dominic serra (@domserra1) reported from Brantford, Ontario

    @Fidomobile y’all sus, get my gf’s service back pls 😡

  • AtPar71 Atul (@AtPar71) reported

    @FidoSolutions @Fidomobile It has been more than 6 hrs that network not working!!!

  • GhantaBabaJiKa Ashish Mehra (@GhantaBabaJiKa) reported

    @Fidomobile when is the network expected to start working? Been over 6 hours now..

  • soulful_petal Sashoy (@soulful_petal) reported

    @Fidomobile When will my phone service be back? It’s been more than EIGHT HOURS!!!!

  • AlliKLam Alli K (@AlliKLam) reported

    @FidoSolutions @Fidomobile Hi Fido, my family is all on your network, we’ve had no service all day, not even interrupted service. Are u planning on reimbursing customers for this outage?