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Fido

Fido Outage Report in Ottawa, Ontario

Why is my Fido service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1R .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa E-mail 10 days ago
Ottawa Internet 2 months ago
Ottawa Total Blackout 2 months ago
Ottawa Phone 3 months ago
Ottawa Phone 5 months ago
Gatineau Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • AmmarGlen
    A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • QuyetPawz
    QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • scottacalvert
    Scott C (@scottacalvert) reported

    @Fidomobile fix your website, I'm trying to look at plans for 'bring your own device' and it keeps bringing me to the 'select a device' page.

  • SteveNovak1977
    PEI Bound (@SteveNovak1977) reported

    @Fidomobile Fido another useless conversation with your tech support and customer service team. Blaming the feds for your service not working properly. Telling a customer who is getting 10% of the service that he is not entitled to any rebate because the phone still "works".1/2

  • Tariq_Razi
    Tariq Razi (@Tariq_Razi) reported

    @Fidomobile complete and utter lack of customer ownership by Call Centre. Never depend on the commitments given by their Call Center Agents or even email confirmations sent by them. They will turn around and say that nothing can be done.

  • Ada77881950
    Ada (@Ada77881950) reported

    First they mess up my sim number. The toss me from rep to rep. Like how's that my problem @Fidomobile i don't need this stress while dealing with all this pandemic nonsense. I have no patience for bs now.

  • DivyaHuria
    Divya Huria (@DivyaHuria) reported

    @Fidomobile you have such a poor service and customer support.Its been a week I am calling everyday to see issue with my internet.Before having the plan with you,I asked about coverage and I was confirmed for proper coverage.

  • luisacampagna
    luisacampagna (@luisacampagna) reported

    @Fidomobile I'm so disappointed that you have to sympathy for seniors stuck overseas that had charges on their account simply for having the phone on for emergency access.

  • 416kobe
    🤦🏽‍♂️ (@416kobe) reported

    Why is ur internet so bad? #askingforafriend @Fidomobile

  • Tariq_Razi
    Tariq Razi (@Tariq_Razi) reported

    @CCTS_CPRST needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.

  • SteveNovak1977
    PEI Bound (@SteveNovak1977) reported

    @Fidomobile That's just it, you don't help.... you don't do anything other than offer lip service. Your service barely works, you blame everyone but yourselves for the poor service, and expect customers to pay full price for a fraction of the service you sold them. Why is that????

  • Apestersplace
    April (@Apestersplace) reported

    @Fidomobile Now the return process is bad. Great. #thanksfornothing