Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 11/23/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DecaireRobert Well, it's cow year now. (@DecaireRobert) reported

    Why isn't @Fidomobile saying anything about the fact that their network is down, apparently across a wide area? There are hundreds of complaints on Twitter since this morning. This is not acceptable.

  • thezavv Zav (@thezavv) reported

    @Fidomobile service has been down for 30mins now, can't make calls, can't receive texts or calls or mobile data

  • gonzoswift Shane Sutton (@gonzoswift) reported

    @Fidomobile i have no cell service do you have an issue with your system?

  • ChiniImaan Black Lives Matter (@ChiniImaan) reported

    @Fidomobile no data service of call service in vancouver!? Seriously?

  • SQ27_ SQ (@SQ27_) reported

    @Rogers @Fidomobile I expect to receive some sort of credit or accommodation due to the inconvenience this network outage has caused.

  • MzMaraO Mzz Mara (@MzMaraO) reported

    Hey yo @Fidomobile !! What’s going on with the service?!!? I haven’t been able to call out all morning unless I’m on my wifi!!!

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • ZaballaGeronimo Geronimo Zaballa (@ZaballaGeronimo) reported

    @Fidomobile why my lte not working?

  • mcnuggetsause1 default profile picture (@mcnuggetsause1) reported

    @Rogers @Fidomobile i have cell service back but no lte

  • AliTriple6ix Ali Elnowehy (@AliTriple6ix) reported

    @GwapogiTalaga @Fidomobile Wow never seen such an entitled brat. Everyone pays lots of money for their service, no need to be such a brat about it... **** happens lmao