Fido Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	11 days ago
Ottawa	Internet	2 months ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Phone	5 months ago
Gatineau	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 10 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  Stephen Hanbury (@stephenhanbury) reported 25 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 27 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  KK👨‍🦼🌈+ (@livingklife) reported 27 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

• 
  A.G.LEN (@AmmarGlen) reported 39 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  KK👨‍🦼🌈+they/them/he/his (@livingklife) reported 42 minutes ago from Ottawa, Ontario

  Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

• 
  Ali Ahmed (@aahmed826) reported 53 minutes ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 54 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cheryl Kean (@clkyyc) reported 6 minutes ago

  @FidoSolutions @Fidomobile Not this customer!!

• 
  Amanda Marie (@Amanda_Mariexxx) reported 6 minutes ago

  @FidoSolutions @Fidomobile I don't know anyone that had "intermittent service interruptions" but I know a ton of people (myself included) in BC that had no service whatsoever for the entire day... 😕

• 
  LifeLoveVancouver (@LifeLoveVancou1) reported 9 minutes ago

  @sprinterbodie @FidoSolutions @Fidomobile I am glad you didn't need to use phone for work or work with emergency services or do your business Stay Safe and Stay Positive

• 
  Jaswinder S Devgan (@JaswinderDevgan) reported 16 minutes ago

  @Fidomobile was badly affected due to outage, no calls, messages no work...services got restored now but was badly impacted whe day.

• 
  Maria Castellucci (@MAdCastFuji) reported 17 minutes ago

  Looking for reimbursement from @Rogers @Fidomobile @FidoSolutions for a hellish day with poor wireless, internet cell phone (no service at all) and poor cable!

• 
  Jesse Roberts (@jesse4health) reported 20 minutes ago

  @FidoSolutions @Fidomobile Not working in my part of Southern Alberta yet.

• 
  Shree Priyankar (@priyankar31) reported 21 minutes ago

  @CP24 @Fidomobile services suck, when outage came in you shut down your cust service lines on phone & chat, n left customers without any clue. I lost my whole day work, who will compensate for this? If user did something like this you would charge extra, I need bill credit for this.

• 
  Sohel (@sohelcc3) reported 22 minutes ago

  @Fidomobile I'm not paying for that one day of lost network

• 
  Ibriane (@tommythetruth92) reported 23 minutes ago

  @Fidomobile not only did you overcharge me less then a week into my service. It’s a 45 minute wait time with zero call back options? What are you going to do to retain my business?

• 
  Star Platinum (@Bahero7) reported 25 minutes ago

  @Rogers I still don't have service from your sister company, @Fidomobile. The only reason you guys made a statement is that we complained. Otherwise, you would have kept quiet about it. 24 hours and counting without phone service is unacceptable.