Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (65%)
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Internet (26%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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suresh kumar
(@pn_suresh) reported
@Fidomobile @FidoSolutions - is Canada customer service is down?? Unable to connect.. last 3 days.. wait time is 3hr it's saying.. it's great service 🙏
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Adarsh Kaliyer
(@AdarshKaliyer) reported
@Fidomobile @FidoSolutions I am trying to contact with Fido customer care on different platforms but you have very bad service. Recently I purchased new number I want account number for that number.
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Christina Njongwe
(@tina_edube) reported
@Fidomobile your customer service is keeping people on hold for three hours? 🙄 After 10 years with Fido, I think I'm ready to switch to apre reliable service.
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R@V@N
(@shuklashivam) reported
Customer support is just not available. 3 hours plus wait on line and ask jack never let me talk to specialist even after waiting for hours. @Fidomobile
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Akira
(@yu231233) reported
@Fidomobile My experience has been terrible. It is not possible to sort out problems with Fido.
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🌟
(@navkxurr) reported
hey @Fidomobile , i've paid the bill but my mobile data is not working please solve the issue. thanks!
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Ahmed
(@ZestyAhmed) reported
@FidoSolutions @Fidomobile Your phone support literally hangs up saying "you're exceptionally closed" and to call back during business hours. Your live chat doesn't work and I need to speak to customer support. Please answer my twitter dms at least.
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Paral Mehta (she/her) | Lawyer | NCA Candidate
(@myselflittleP) reported
Why am I not able to connect with your customer service representative, @Fidomobile? Every time it says that we are unavailable!!!!
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AGK
(@bbold_honest) reported
@Fidomobile i tried contacting the customer care @ diff timings throughout the day the only response i get is all customer care exec are busy.. if fido can’t solve problems for existing customers it is better fido doesn’t take new customers and make their life hell
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RogueLemming🇨🇦🍁🦜⌛ #CanadianJuggernaut
(@ForgeRat) reported
@Fidomobile Why is @PurolatorHelp refusing to deliver a modem to a disabled shut-in in #HamOnt. Their driver is also refusing to deliver a laptop purchased from @VisionsElectro1. #cdnmedia #Disabled Why would ANY retailer use the only delivery service that won't deliver here?