Fido Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K2H.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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💀A$AP Mommy🤱🏼🎩
(@lynnbaileyrose) reported
from
Ottawa, Ontario
@Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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Dan Boudria
(@danboudria) reported
from
Ottawa, Ontario
@Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.
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Cash
(@CashOnAir) reported
from
Ottawa, Ontario
Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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Josh Rachlis
(@JoshRachlis) reported
from
Ottawa, Ontario
@Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Ryan
(@TheRealestDRyan) reported
On a live chat with @Fidomobile customer service and it disconnects, not waiting an hour again. Help me out @Fidomobile!
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purnadus
(@purnadus1) reported
@Fidomobile probably the worst customer service I have experienced in a long time! Also been cheated for way too long! (They took over $400 dollars from me last year for profit instead of just telling me that I paid off my phone and that I can change my plan to a lower one) 😡😡
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Pranav Jain
(@jainpranav110) reported
@Fidomobile I have spent so much time explaining all this to so many customer representatives. Everyone seems to understand the problem and yet no one seems to fix it. This is just time consuming!!
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Dezy
(@dezy_cakes) reported
@FidoSolutions @Fidomobile worst phone company to use in Canada. Poor customer service and no accountability for errors.
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Dezy
(@dezy_cakes) reported
@FidoSolutions @Fidomobile basically blaming for their customer service rep for not doing their job, I literally cannot make this up. What a joke!!
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Kris
(@youngkwangwon) reported
@Fidomobile Fido customer service is garbage. Waste 10 to 30 in waiting for an agent and nothing gets resolved. Customer service agents have no clue what they are doing.
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Pup Shade The Mutt
(@Lycansshadow) reported
@Fidomobile holy God damn ****. Why can I never ******* access my account on your crap website It even ******* locked me out cuz "I tried to access to many times" It's always "we can't access your account at this time try again later" **** this **** why am I paying for crap!?
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Sarah Barber
(@barberinottawa) reported
@Fidomobile @FidoSolutions My new hobby during the pandemic: Spend hours on hold with fido to fix Major errors on Fido's part, that I have been assured were corrected....but not...multiple times! 63 minutes and counting on hold with the same two songs on repeat... #letdown
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MOHAMED OSMAN
(@M0_0SMAN) reported
. @Fidomobile I've been a customer for 7 years and spent thousands of dollars on service over the years and the customer service I get is a 3 hour phone run around when I'm dispute roaming charges from a country I've never step foot in. Ridiculous...
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Maria J. Cruz
(@_mariajcruz) reported
Hi @Fidomobile do you know today you have some sort of scam running on numbers operated by you - I have gotten a call every hour today since 6am. Answered 2 of them - no one there. They leave a silent message every time. WTF? Anyone else? #scam #spam #fido