Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1A.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 01/15/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

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Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • CashOnAir Cash (@CashOnAir) reported from Ottawa, Ontario

    Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • FainatsNavneet Love.Fainat0729 (@FainatsNavneet) reported

    What's going on @Fidomobile ?? It's more than 48 hours since Fido's call service is down!! #FidoOutage

  • quirkysquirty Russell Teibert is dog **** (@quirkysquirty) reported

    @squadplayer @cterlson Yeeeep mine is down still @Fidomobile.

  • systemcorrupt System Corrupt (@systemcorrupt) reported

    .@Rogers internet services are still not functioning properly. Connection drops, slow speed, limited access to some websites and services; and for @Fidomobile VoLTE not working. When will it be fixed?

  • iad_arch i arch (@iad_arch) reported

    @Fidomobile still no cellular network connection here in Ottawa…

  • Samanth88559424 RideTheWave..... (@Samanth88559424) reported

    @Rogers @Fidomobile since yesterday I'm getting internet blackout once every 20 mins...sometimes lasting up to an hour + at times. Fido I'm using way more of my data than I would like. What's happening? When will this be fixed?

  • FainatsNavneet Love.Fainat0729 (@FainatsNavneet) reported

    What's going on @Fidomobile ?? It's more than 48 hours since Fido's call service is down!! #FidoOutage #CanadaWideOutage @FidoSolutions #InternetDown

  • FidoSolutions Fido Solutions (@FidoSolutions) reported

    @doe_nadine @Fidomobile Hey, Nadine! Majority of our customers' have been restored, we're working hard on the remaining of our customers! You will receive a credit on your account equivalent to two days of service. Don't hesitate if you have any other questions! -Rania

  • ManuelVeth Manuel Veth (@ManuelVeth) reported

    Appreciate the apology from Rogers but a one day credit is a joke especially as my @Fidomobile is still having massive issues today. I think at this stage the entire month should be free.

  • Dianahan311 Diana C (@Dianahan311) reported

    @Fidomobile I just received the email from the CEO, said the service is been restored, but as now, Sunday mornings 8 am, I still can’t use my date, can’t texting?!

  • KrisBitner Kristofer Bitner (@KrisBitner) reported

    @Fidomobile My internet is still down.