Fido Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ottawa come from postal codes K1K and K1Y.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (58%)
-
Internet (27%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
-
🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
-
KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
-
QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
-
KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
-
A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
-
Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
-
KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Karan Shah
(@TheCarreyShow) reported
Hey @Fidomobile : Do you not care to inform customers of planned outages and rebuilds ?I was informed by ur customer care that rebuilds will go on for another two days since 3 weeks I have poor internet. Very very poor support & services. Total fail for Fido and Rogers #Fido
-
Rhi Kirton BSc | wear your mask!
(@Rhiannon_Kirton) reported
I got kicked out of the zoom for my job interview TWICE on Tuesday! Even with the camera off! @TELUSsupport what the hell?! This literally is worse than just not having internet. It's unbearable. My @Fidomobile data is the only thing saving me rn! Pls I beg, fix it! Now! 2/2
-
bryar
(@bryarpaije) reported
@Fidomobile after speaking to a CSR they said there has been no record of me ever calling the US prior to these alleged call dates. i’m quite frustrated because i’ve been with you for years, never asked to amend bills and the ONE time i have an issue there’s 0 help.
-
jess
(@imyeggi) reported
@Fidomobile @FidoSolutions I’ve been out of internet for the past 16 hours and the live chat tech support is absolutely useless. Pls fix my wifi/discount my monthly bill or I will switch to Bell 👿
-
Tea & Eh
(@fifeyeno) reported
@Fidomobile Hi i called your tech line, for help about an ext service msg threatening to cut my services, because why? I paid. You told me I was safe for services where I am. And now after an eternity on hold your tech hung up on me. What are you guys doing?
-
bryar
(@bryarpaije) reported
@Fidomobile rather than credit me the money you’d pay out the extra money for this “courtesy package”. how is this courtesy when it’s never happened before and you’re doing the opposite of helping me???? i have never once called the USA
-
Olga Sava
(@OlgaSava2) reported
@Fidomobile No service on Salt Spring Island for 2 hours. What is going on?
-
Heather Kirk, PhD
(@madamekirk) reported
from
London, Ontario
Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
-
Hamed
(@hamedpajouh) reported
@Fidomobile definitely gives you the worst customer experience 😒 you have to check your bill every time! #fid #Ontario
-
bryar
(@bryarpaije) reported
@Fidomobile i’m sorry but this isn’t customer service. i’m really upset that i have to deal with this after i haven’t called, and never will call the US. it’s a joke to offer 3 free months of US calling to someone who has never called the US rather than credit the charge.