Fido Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1A.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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LTFXTrader
(@ChughSu) reported
@Fidomobile Your customer service people on chat are so nice. They would close the chat after you are able to contact them after a long wait. To hell with client, that is the motto. Priyanka from PEI did this today.
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🥀
(@lavandxr) reported
@FidoSolutions @Fidomobile you guys just sent me a bill but I still don’t see a credit on the service disruption that I experienced last Friday! This is ridiculous. Where is my credit????
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Rt
(@Rtwestcoast) reported
@FidoSolutions @Fidomobile Total Bullshit, Pain, harassment & unprofessional approach by FIDO. A genuine customer to be labelled fraud without any information,due diligence & locking out of online account services. Need a call back asap & instant resolution. Made it impossible to contact CC which sucks.
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Odettechiamaka
(@OdetteOkeke) reported
@Fidomobile I have responded. Please address the issue. Thank you
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Karen Markle
(@skirri) reported
@GeorgeMonbiot @VodafoneUK @Fidomobile does the same in Canada. On the advice of tech support, we drove to Ottawa to GO INTO A MALL DURING A PANDEMIC to talk to a human being in one of their kiosks to cancel a phone that she hadn't used in 2 years. No go. Instead, they've sicced a collection agency on her.
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Milu19
(@AmitTri29803443) reported
@FidoSolutions @Fidomobile & all the time I have to stay in queue for so many hours while I connect ask jack which is very frustrating 🙃 😑 now I'll think to change service provider after this many years worst experience 😕
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LTFXTrader
(@ChughSu) reported
@Fidomobile Jobanpreet from PEI was on chat and said that she was sending me a form to sign, but never did so. She had some lame excuse and finally did not help. I still cannot pay off the balance on the phone
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andrei
(@andreibc) reported
Apparently @Fidomobile doesn’t want to have customers anymore. Just spoke with their rep, who informed me that they will compensate me for 1 day of outage, i.e. $2.50(for each line I own). I’m switching all my lines to @Bell #rogersoutage #rogersdown
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Molevanna
(@SleeperMole) reported
@FidoSolutions I am receiving calls fine. It happened again for the 3rd time. Fido leaves a message that I was unavailable. My recent calls and missed calls do not show any calls coming in. Please talk with your IT dept @Fidomobile and fix this
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AJ
(@SkyNet96927243) reported
@Fidomobile @Rogers worst service. My phone number is still out of service after 6 days!!!! Nobody knows anything. I have fido internet and two phones on fido. I think its time to switch to someone else