Fido Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1K and K1Y.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (60%)
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Internet (30%)
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E-mail (3%)
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Total Blackout (3%)
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Wi-fi (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Ali Ahmed
(@aahmed826) reported
from
Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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KK👨🦼🌈+they/them/he/his
(@livingklife) reported
from
Ottawa, Ontario
Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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عبدlBasset
(@chaabdelbasset) reported
from
Ottawa, Ontario
@Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Seraphim Marcopoulos
(@smarcopoulos) reported
Hey @Fidomobile @FidoSolutions why are you (fraudulently) charging customers for International Roaming when phones are in AirPlane Mode (iPhone) and data roaming is turned off? Happened to two of my mobile number. Customer since 1999. You need to refund these charges ASAP.
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Naina
(@SiddShuklafan) reported
@Fidomobile you lost me as your customer because you are no longer allowing people to get a phone who used their overseas passport to sign up with you. I have been with fido for last 4 years and now I have all Canadian Id proofs but you guys made nothing works.
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Shane Holock 🇨🇦
(@slip180) reported
3 weeks before the Rogers black out my data went from 3G to H+ then back to LTE+ within a couple hours.. that is exactly what happened today in the exact same area it happened last time @Fidomobile I hope you know of these issues happening and it's just a an issue
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Shane Holock 🇨🇦
(@slip180) reported
3 weeks before the Rogers black out my data went from 3G to H+ then back to LTE+ within a couple hours.. that is exactly what happened today in the exact same area it happened last time @Fidomobile I hope you know of these issues happening and it's just a issue
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Angie
(@0oAng728o0) reported
@Fidomobile How do I contact customer service? Unable to reach an agent via live chat or 611. Thank you!
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Enliven Refinishing
(@EnlivenYEG) reported
@Fidomobile I got a faulty fido phone 2 weeks ago. Fido says its a software issue, go to Samsung. Samsung says its a network issue, go to Fido. Try to buy a whole new phone. Can't. Have to wait 30 days. How do i get a working phone?! Endless loop of people who don't want to help
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sergio jimenez
(@craselrau) reported
After missing the service with @Fidomobile with all the @rogers outage, and after having to buy additional data to cover the lousy internet service of Rogers, now fido is billing me three days of roaming without any use of my part.. You guys are terrible
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🏑
(@HocKeysidhu) reported
@Fidomobile Hi i guess i have very clearly explained 3 issues that i experienced so i dnt feel i have to explain it muliple times . It looks like fido people are intentionally rolling on things .
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🏑
(@HocKeysidhu) reported
@Fidomobile Valerie you know you are the 15th person to whom i am explaining the same thing 🙁. Everytime new person bumps in and say good things but no resolution 😠
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J.
(@VIVIIXIV_) reported
.@Fidomobile can you confirm that you’re still giving out bill credits for the outage and NOT additional data? Why am I hearing we’re getting an extra 5 gb instead?