Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 11/18/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JlisashebaLisa Lisa (@JlisashebaLisa) reported

    @FidoSolutions @Fidomobile Hello, no service since 9am or earlier. Go luck to Shaw and Freedom mobile customers when Roger purchases you! This is unacceptable all day! No updates when this will be fixed?

  • cram03844201 cram (@cram03844201) reported

    @DanielleAlanah @FidoSolutions @Fidomobile This is probably the dumbest thing I've heard today, people have jobs and businesses that rely on telecommunications to work properly. For those of us that work and PAY for their services this is utter nonsense, I don't give a damn what the cause is it lost me time and money

  • kimgeegee Kim Chi (@kimgeegee) reported

    Cant believe it’s 2021 and we still lose service Lmao @Fidomobile @Rogers

  • Kaydesigns_1 Kayla.Sloan (@Kaydesigns_1) reported

    **** @Fidomobile it’s been down all day I’m pissed and so are thousands of others Canada wide!

  • WEBSTERAM Ashley (@WEBSTERAM) reported

    @AboutRogers @Rogers This is bs. I'm with @Fidomobile and same ****.

  • speedy_pete2 Pete (@speedy_pete2) reported

    @Fidomobile will you be issuing an automatic credit/refund to ALL subscribers for the outage?

  • giftyminhas gM (@giftyminhas) reported

    @anniieang @Rogers @Fidomobile Yeah past 18 hours no network. Just started working now

  • aaronvanderwal Aaron Vanderwal (@aaronvanderwal) reported

    This is addressed to anyone affected by the @FidoSolutions @Fidomobile outage today. I’ve been out all day too, but I’m suddenly back online for 1 of 3 phones in the house. There is hope.

  • SturdyHugh Hugh Sturdy (@SturdyHugh) reported

    @FidoSolutions @Fidomobile @RogersHelps so I guess all your cell service is F’d ? I am using my home WiFi atm to send this and hope I am not missing any calls. Were you hacked?

  • 0684Blade Titanium K9 (@0684Blade) reported

    @BrianThornburn @RogersHelps @Fidomobile Still down at 1600 hrs today