Fido

Fido Outage Report in Ottawa, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 02/12/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Satwinder7377 Satwinder Singh (@Satwinder7377) reported

    @Fidomobile how come any new account can be generated on my email without my consent. It is direct invasion of privacy it is so stressing and customer service is not even responding. I need this to be resolved……….

  • Schuchwun Andrew Schuch (@Schuchwun) reported

    @JoelBennett @Fidomobile Broken today too. I got what sounded like a scam call about my bill. Tried to log in and it just logs you right out.

  • akshayp2312 Akshay Patel (@akshayp2312) reported

    @Fidomobile @san_bains No you guys dont. Worst service ever seen!

  • Bhavik_7200 Bhavik Patel (@Bhavik_7200) reported

    @Fidomobile I think you gays must be awarded with the lifetime achievement award for ignoring customers. People are trying to reach your customer service and all they got is 3 hrs of waiting and hung up call. Nice way to handle customer in festival season.

  • Abhishe16695751 Abhishek D (@Abhishe16695751) reported

    @Fidomobile Your website is very slow unable to see upgrade phone page.

  • nkfennell2000 Nicole Fennell (@nkfennell2000) reported

    @Fidomobile why isn’t the mobile customer service working? I’ve been on hold for over two hours. Very frustrating.

  • san_bains Samandeep bains (@san_bains) reported

    @Fidomobile worse service port to virgin mobile now

  • yu231233 Akira (@yu231233) reported

    @akshayp2312 @Fidomobile @san_bains Lying to customers and offering poor services would not be resulted from being busy. Something is not right about the company management.

  • Dom_Madamspice madamspice (@Dom_Madamspice) reported

    @Fidomobile what’s wrong with you guys customer service? If I could do what I needed online I would but 2hrs wait time to speak to an agent is pathetic.

  • SheenManor sam sheen-manor (@SheenManor) reported

    When you try to call @Fidomobile and they just hang up because they're "too busy" hah.. great support guys. Wonder why I'm calling... oh yeah, to cancel.