Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn
(@linesbylyons) reported
@FidoSolutions @Fidomobile It was someone else from Fido who began the PM conversation a month ago to try to get help that still has not been received. I appreciate that now is a busy time but this started in October so there’s no excuse for the fact this customer is still waiting.
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H&Y
(@HY_happydream) reported
Go away from @Fidomobile and select the other mobile providers... do not waste your valuable time with terrible company @Fidomobile
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Meraj Alam 🇮🇳🇨🇦
(@merajalam2006) reported
@doginthehair @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile
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Aly
(@AlySerendipity) reported
from
South Glengarry, Ontario
@FidoSolutions @Fidomobile I see the app/website are both down - any chance you have an ETA on when this will be back? :)
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Deborah Ancel
(@DeborahAncel) reported
@Fidomobile Your attempt to correct my contract has gotten me a charge for $112 for one day of service. No one can fix this? It was supposed to be $1.50!
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H&Y
(@HY_happydream) reported
@Fidomobile #Can #Canada Do not activate the phone with Fido, if you need ant mobile phone. They are terrible customer service and lie to customer. They offer when you sign up, but you will get different plan or discount when you get the actual bill.
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CassandraMarie
(@CxoxMarie) reported
@n0_usernme @Fidomobile @FidoSolutions No I don’t I only have the xs max so it’s been a while since I upgraded lol as long as my phone works then I really don’t care to jump into the trending model but I wanted to treat my self to a new one lol
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Subhajit Sinha
(@sinha_subhajit1) reported
@Fidomobile Your customer care is just tossing calls with other departments and saying things are slow, wait a minute and then put on hold hoping the caller would terminate. I was in line 1:30 hr before they disconnect only to say hello and confirm identity.
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FixarMovies
(@FixarMovies) reported
@Fidomobile Labelling Spam calls does nothing to help the issue. Declining calls just fills your Voicemail inbox which is already ridiculously limited so you can nickel and dime customers with Voicemail expansion options. Are you tracking these Spam calls?
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Being Human
(@AKBeingHumanTO) reported
@FidoSolutions @Fidomobile you have also disabled the raise a concern form option. Absolute no way to reach customer care via phone or twitter. Over a month of painful customer service experience. No listeners !! @CRTCeng