Fido Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (58%)
-
Internet (21%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
-
Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
-
QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
-
Ali Ahmed (@aahmed826) reported from Ottawa, Ontario
I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.
-
KK👨🦼🌈+ (@livingklife) reported from Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
-
A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
-
KK👨🦼🌈+ (@livingklife) reported from Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
thrill3 (@thrill3) reported
@Fidomobile The most horrible experience ever Disgusting support Been with fido since 90's 💩
-
jay makinze ❼ (@Mr_Teekay) reported
@Fidomobile ron, the keyword in my tweet is "emergency" you guys need to treat your customers better. it's not holiday season, and there's no national crisis. it shouldn't take 48hrs to speak to customer service at a telecoms provider. what should people in limbo do in the intervening time?
-
RogersHelps (@RogersHelps) reported
@Stigma_Hurts @Fidomobile Thanks for trying that! No worries if it doesn't work. You may have the option to report it as spam via the app your using though. Otherwise, you can just delete it. -Philippe
-
𝔰𝔞𝔯 ☽ | 𝔩𝔲𝔠𝔞𝔫𝔦𝔰 𝔰𝔪𝔬𝔬𝔠𝔥𝔢𝔯 (@starspriite) reported
@Fidomobile thank you so much for providing that number, i got through to someone right away and they fixed the issue for me!
-
who cares (@RIPAmerica2025) reported
@Fidomobile I arranged a stupid callback from customer service for 3.30pm today and no one called.. useless clowns..
-
Miaa (@Negeeneegen) reported
Iran is at war and the internet is down. Millions are cut off from the world — from their families, from safety. @Fidomobile, please wave roaming charges to Iran. Let us stay connected. Let us hear their voices.
-
Miaa (@Negeeneegen) reported
Iran is at war and the internet is down. Millions are cut off from the world — from their families, from safety. @Fidomobile, please remove roaming charges to Iran. Let us stay connected. Let us hear their voices.
-
Ryan Zeitz (@RyanZComedy) reported
@Fidomobile After receiving an email from you 15mins ago outlining these unauthorized changes to my account, I tried calling your customer service dept, and apparently it is impossible to talk to a live customer service representative for a full 24hrs. This is unacceptable.
-
deepcik (@deepcik1) reported
@Fidomobile whats up with you? I live in downtown vancouver and there is no network signal this morning!?? (Already rebooted my phone)
-
Scorp (@Scorp3345) reported
@Fidomobile Sorry to say, but it does everything but help, Cheniette! Should have a failsafe to connect to a live agent if somebody wants to, as opposed to forcibly offering a callback! I did book a callback though, and will look forward to discussing what’s going on! This has me concerned!