Fido Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	8 days ago
Ottawa	Internet	1 month ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Phone	5 months ago
Gatineau	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Ali Ahmed (@aahmed826) reported 38 seconds ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

• 
  عبدlBasset (@chaabdelbasset) reported 8 minutes ago from Ottawa, Ontario

  @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

• 
  KK👨‍🦼🌈+they/them/he/his (@livingklife) reported 15 minutes ago from Ottawa, Ontario

  Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

• 
  KK👨‍🦼🌈+ (@livingklife) reported 15 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  Stephen Hanbury (@stephenhanbury) reported 19 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  A.G.LEN (@AmmarGlen) reported 27 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  Dan Boudria (@danboudria) reported 28 minutes ago from Ottawa, Ontario

  @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 29 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 52 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 59 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Snarkilily (@snarkilily) reported 7 minutes ago

  Why isn’t there a callback option for @Fidomobile customer service? Is it just so people give up because they don’t even give an estimate for how long the wait is? Been with them 20+ years but this is ridiculous.

• 
  Rahul Sharma (@raaul26) reported 7 minutes ago

  Is @Rogers @Fidomobile network down again??

• 
  dorianbanks.eth (@dorianbanks) reported 10 minutes ago

  @raaul26 @Rogers @Fidomobile Down in Vancouver for a couple hours now.

• 
  KF2020 (@KF20204) reported 14 minutes ago

  @Fidomobile I have been on the phone for four hours, been transferred to four operators and they just hung up on me and when I call back they say they are closed. The issue retains to my account being charged for a modem box which I had returned and also have the receipt

• 
  Friends.666 (@friends_6_6_6) reported 14 minutes ago

  @Fidomobile you guys have the shittiest ******* mobile app ever made, and your contesta suck *** i never win anything and i check in daily im gonna be changing providers

• 
  Abu Anand (@abuanandhere) reported 19 minutes ago

  @Fidomobile No/Spotty home internet since yesterday morning in Downtown Toronto. Fido customer service promised to fix it by 1 pm today. Nothing has changed so far. Multiple households affected. (1/2) #FidoDown @Rogers @FidoSolutions

• 
  Aaron Artindale (@AaronArtindale) reported 19 minutes ago

  @Fidomobile is there an outage in the Ottawa area?? I know alot of people including myself that are having issues making phone calls

• 
  Victor Me (@mevictor123) reported 20 minutes ago

  @Fidomobile I've been waiting for a call back from your fraud department for a week. My account has been cancelled and I have no mobile phone to use please help! #disconnected

• 
  Dorminhoco insone (@cochilador) reported 24 minutes ago

  @Fidomobile thank you for charging me 24 dollars for US roaming when I was in Edmundston-NB (never crossing the US border) and for saying that you can't give my money back because "it was automatic" and the customer service agent can't do anything about it. Nice going! 👌🏻

• 
  Abu Anand (@abuanandhere) reported 25 minutes ago

  @FidoSolutions Just finished a chat with your tech support who ended the conversation abruptly saying there is no ETA on when the services will be restored. How are customers supposed to rely on your services? @Fidomobile @Rogers