Fido

Fido Outage Report in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1A.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 01/19/2026 21:45

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AmrinderSingh_9 Amrinder Singh (@AmrinderSingh_9) reported

    @Fidomobile pathetic customer service......

  • laineyk25 Lainey K (@laineyk25) reported

    @Fidomobile so what’s the plan? No internet service on my phone all weekend? I paid my bill, you are supposed to provide service. Wtf 2nd outage in as many months?

  • NahNahNahtahlee nah nah natalie 🦇 (@NahNahNahtahlee) reported

    I'm so tired of @Fidomobile sending me these "Hey you forgot to pay" messages that I may as well cancel my phone. The only calls are scammers and I have no food in my house. I'm not paying my phone bill soon. 😮‍💨

  • Arlene_UX Arlene (@Arlene_UX) reported

    Charged $108 for use less than 48 hours with Fido. And in those 48 hours, I cannot register my fido account because of "tech problem"(customer service told me). Cancel fido plan and then got this bill. Must say Fido should be Global 1st profitable company. @Fidomobile @Rogers

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile phone call service agent Cathy is so crude. After I asked questions, she didn't enter my account and said fido system did like that never answer my questions.

  • WilliamsonTara Aunty Anti (@WilliamsonTara) reported

    Also, it’s just poor customer service @Fidomobile - like, do better, right?

  • WilliamsonTara Aunty Anti (@WilliamsonTara) reported

    I’m open to negotiation. I don’t deny I used the extra data. But, I do not want to be a client of a company that doesn’t understand the importance of equity and discretion when it comes to customer service. What can you do for me @Fidomobile?

  • AustinBaschuk Austin Baschuk (@AustinBaschuk) reported

    @Fidomobile your call back **** is pathetic and yall need to drop dead. Go learn to make a real system that works. ****** joke

  • Soumah83681042 Soumah (@Soumah83681042) reported

    @Fidomobile I am hoping that someone from Fido will read this message and help me. I had a closed account with a pending balance.I've made the payment, but the account is still showing on my credit report as unpaid. What else can I do? take the matter to CRTC ?

  • MalhiJapnoor Rupinderjit Singh (@MalhiJapnoor) reported

    @Fidomobile having very bad experience with customer care in store. Terrible service ever i face in my life.