Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1R.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 03/31/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MenakaRang Menaka (@MenakaRang) reported

    @Fidomobile absolutely and thoroughly disgusted by the customer service received from fido! Being yelled at instead of helping. Shame on you for treating your customers badly and then ensuring that they can't speak to any other associate! This is what you get for years of loyalty

  • ZeenatK99 Dr. Z (@ZeenatK99) reported

    @Fidomobile guys your home Internet service wait times are atrocious! Some of us are stuck at home in quarantine. We cant spend time standing outside making calls if we need assistance. And the phone signals in basement homes are not great!

  • ollyever HO’LLY (@ollyever) reported

    Watching these @Fidomobile now arriving to open the store… I don’t think I should get their service anymore.

  • ShockCan ShockTroopCAN (@ShockCan) reported

    @Fidomobile Not able to log into my account to pay my bill.... ever since the new version of the app came out. Website is also not working

  • WhoeverFletcher Lauren (@WhoeverFletcher) reported

    Switched from @koodo to @fidomobile and was charged the tab bonus for my year old phone. Reason for switch: zero bars. Apparently I should have called koodo to try to fix anyway. Is that really something you could have fixed koodo? #fineprint

  • bullizking bullizking (@bullizking) reported

    @FidoSolutions @Fidomobile #fido Current customer here, good history , got an offer 25gb for $55 but if I cancel, you'll call me with $45 offer. How does that make sense?

  • TaquainTQ2 TQ2 天 (@TaquainTQ2) reported

    @Fidomobile ****** service been pissin me off with the call drops who else is a better contender? 🤔

  • cstampeen Carolyn Fully Vaxxed (@cstampeen) reported

    @Fidomobile is there an email for customer support?

  • PynkKnits .vayanin (@PynkKnits) reported

    When that warranty finishes? Don't call @Fidomobile @FidoSolutions. Even if it was the day before don't call them. Cause their first response is?! "Your warranty has ended we can't help you."

  • dudu33papa @.@ (@dudu33papa) reported

    @Fidomobile I live in downtown Toronto and the internet has been down since 10pm last night, how long will it take to fix it?