Fido Outage Report in Ottawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (32%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Fountainhead
(@LFountainhead) reported
@Fidomobile how do I contact customer service about my internet not working? Its been about 6+hrs.
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Amanpreet Deol
(@AmanpreetDeol9) reported
i had 2.5 months of contract remaining with them . Can you please help !! @Fidomobile
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Female Feet Observer
(@chicksfootlover) reported
@Fidomobile got a response re the non functioning my fido app to activate the 5 bonus gb session - did both reinstall and made sure not on wifi, plus connected to fido network. i think it's much better if you don't insult your consumers' intelligence!! not only me, it's crap!
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Rashid Ali
(@rashidali_ca) reported
@Fidomobile @FidoSolutions your customer service policies are so unfair. I moved to Fido from @bell, 3 of my numbers and 2 for my friends. You waived off the set up fee for my friend but your agents refused to waive it for me. Please align your policies. #fido #unfairfido
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Gundeep singh
(@gundeepssidhu) reported
@Fidomobile I ordered an iPhone 11 Pro Max(Great deal!!) but today I contacted about the details on the order. They told me sorry we are sold out but we can cancel the order... is that how you deal with all your customers?? In bad faith; been with Fido for 2.5 years at this point
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vtrade4642@gmail.com
(@vtrade4642) reported
@Fidomobile my device protection plan is increased without notify me and now I’m talking with customer care on live chat they are not giving proper answer only asking and confirming my email only. Every time when i talk with customer care i never get proper answer from your side.
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Maurilo Borges
(@mauriloborges) reported
@PurolatorHelp says they can't do anything right now, I have to wait. @Fidomobile says they can't do anything, I have to wait. No ETA. I can't file a claim with Purolator. What is my option now? Cancelation of my purchase? I will never buys with them again.
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Tim Antonides
(@TimAntonides) reported
Dear @fidomobile : Can someone from back office staff contact me? I’ve waited since Friday to have my request for a name change approved. (“Tim” to “Timothy”) Been a customer for 18 years…
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Marcela Vargas
(@lilmissmachete) reported
@Fidomobile hey! So a bad customer experience over the phone is what is going to push me to change providers! Agents interrupting while customers talking not a good way to start my morning.
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okg
(@okg11996115) reported
@Fidomobile You don’t care about your customer and make them wait on the line forever to get support