Fido Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ottawa come from postal codes K1K and K1Y.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (62%)
-
Internet (27%)
-
E-mail (4%)
-
Total Blackout (4%)
-
Wi-fi (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
-
🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
-
Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
-
KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile
-
KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile
-
A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Sidhant Wadhwa
(@Its_Wadhwaaa) reported
@Fidomobile Kudos to the Fido customer support. #SuperQuickResolution I am glad I opted for Fido as my first connection in Canada :)
-
G
(@travelg12) reported
@Fidomobile This has to the worse customer service experience ever. No one takes accountability or want to help a good standing customer. Absolute worse service than ever! Going on for months
-
#CuddlyBear
(@girly__143) reported
@Fidomobile is it true if I sign up with you as my mobile provider you charge $10 every time I call customer service?
-
Milah - Season of Boba 🧋
(@MiIahvee) reported
@stunner____ @Rogers @Fidomobile i'm with freedom and ill take them/shaw's phone service any day, but it's no reminder sportsnet > tsn 🖕 Bell
-
Kris
(@Kris_lings) reported
@Fidomobile Now I also have a dent in my credit report for no reason. For an account I'm cancelling only bcoz of #Fido's error. Worried after returning device they will scam me more. WTF was I thinking. Sticking to Telus 🙏. 3/3
-
Kumayl
(@Kumayl18705359) reported
@Fidomobile @FidoSolutions I left Canada, through my Sim card but they kept charging me. There is no customer service number on their website no live chat. Social media platforms take ten forms to fill for them to answer.
-
Craig Haney
(@craighaney) reported
I’ve moved to @Fidomobile from @Rogers (because we added a phone line and it saved a few $$$) but my spam calls and texts have gone up 5x. @Fidomobile can you help or I’m moving back ASAP
-
Graham Barrett
(@Barrett_Muni) reported
Unimpressed with @Fidomobile. Got a new Pixel 5. Thought Cool! 5G! but they don't support 5G. CSR says "nowhere on our website does it say that Fido offers the 5G network" but it also doesn't overtly say that they don't, and they're promoting 5G phones. Feel scammed. #misleading
-
Divya Huria
(@DivyaHuria) reported
@Fidomobile You have a very poor customer support.I made an order with you for porting my SIM from Chatr where your team told me there is no set up fee however my bill shows 45$ setup fee.I ws misinformed before making purchase and now I am told it will be reversed in 3 months
-
Ann *WearADamnMask* *Stay3MetersApart* Ryan
(@Ann123abc456xyz) reported
@stunner____ @Rogers @Fidomobile If you think Bell is bad wait until you experience Rogers hell! No better, in fact worse.