Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1K and K1Y.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 03/06/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ilymetro 𝙢𝙚𝙩𝙧𝙤 (@ilymetro) reported

    @zetaran @Fidomobile Shut up your jokes are bad

  • canadageekgirl shannon white (@canadageekgirl) reported

    Today I had a good service call with @Fidomobile

  • nbshukla Nimish Shukla (@nbshukla) reported

    @Fidomobile Need help in setting up a service. Call centers are not able to help.

  • WawiiG Hawa Gaffou G🤎 (@WawiiG) reported

    @Fidomobile I contacted customer service in order to get a refund of the roaming fee because I didn’t not use my phone on roaming at anytime since I had a local line. I contacted customer service, but the first person I spoke to placed me on hold for 10 minutes and ended up hanging up.

  • ilymetro 𝙢𝙚𝙩𝙧𝙤 (@ilymetro) reported

    @zetaran @Fidomobile at least I didn’t almost fail physics 🖕🖕

  • WawiiG Hawa Gaffou G🤎 (@WawiiG) reported

    @Fidomobile I have always had bad customer experience with Fido, and have decided that I will start looking at my options with different providers.

  • ivregress ivreg (@ivregress) reported

    @Fidomobile @The519 (2) Called the techincal service and the operator in service was just rude and indifferent. Said he can't do anything and transfered me again to customer again, and guess what? I waited for ONE HOUR AND THERE IS NO RESPONSE!!! Will NEVER USE FIDO AGAIN

  • bill_lukawy Bill Lukawy (@bill_lukawy) reported

    @Fidomobile finally read your reply. Asked a question a while ago. Forgot about it. Question. "I have owned a pre-owned iPad for months. I pay for a 4 GB data plan each month, never used it. Been 5 months, no data ever. Never seen a sim. Paying monthly for nothing

  • Neon_negro neo,n (@Neon_negro) reported

    @Fidomobile @FidoSolutions "continue", please. Fido has the worst customer service I've experienced, hands down. Anyone with self respect should avoid your company.

  • NicolasCamargoG Nicolas Camargo (@NicolasCamargoG) reported

    @virginmobilecan is about to win the prize for the worst customer service this Eastern Monday. 10 hours trying to restore my account and talked with 4 representatives so far. Better go to @Fidomobile