Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K2H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 12/12/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

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Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Roland73619763 Roland (@Roland73619763) reported

    @FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******

  • grinspy Yuval Grinspun (@grinspy) reported

    90 minutes of my time trying to get info from @Fidomobile on my new @Apple iPhone order. They don't tell you that their "clearance" prices are low because you'll wait 5 weeks and counting to get the new device.... and their CS support provides ZERO information. #CSFail

  • PrkingVigilante Parking Vigilante (@PrkingVigilante) reported

    If you like having to restart ur phone every day, just so that it will perform its most basic functions, or constantly have to adjust the volume back up from zero while listening to a program, I recommend the @google #pixel6 from @Fidomobile. It's a piece of ****, but who cares?

  • Aslampatel AP 🤘 (@Aslampatel) reported from Surrey, British Columbia

    One of the worst service provider in canada @Fidomobile @FidoSolutions

  • PG13A ph (@PG13A) reported

    @Fidomobile your company makes just over $3000 a year from my family and delivers super service vs what’s advertised as prestigious yet @FidoSolutions can’t even reply to my messages having me wait an hour and 45 minutes since the last reply. Network and customer service issues

  • rohancnaidu arcanadian_23 (@rohancnaidu) reported

    @Fidomobile - pathetic customer service. You send an “exclusively for you” offer which I opt for and place and order. Your store does not have the stock in spite of website showing it in stock. Dont know why you guys make us use express pickup if you cant deliver your promise.

  • shnicholson Shawn Nicholson (@shnicholson) reported

    Last week I cancelled my @Fidomobile service & moved over to @Bell, where I upgraded to the iPhone 13 Pro. When asked today by Fido why I left, I had two reasons: (1) July 8th: the poor communication and almost insulting 5 day credit and (2) the lack of 5G (by Fido).

  • DavidYu12 David Yu (@DavidYu12) reported

    @Fidomobile can we seriously think of a way of implementing a system where caller has to also press a number based on our voice message in order to successfully reach our number (similar to calling customer service center system)? This will help filter out automated scam calls...

  • DarklingGhost GhostRiverDarkling (@DarklingGhost) reported

    @Fidomobile you guys emailed us, telling us our accounts would be credited for the outage earlier this month. That was a lie. 😡

  • katiewatt1992 katie watt (@katiewatt1992) reported

    @Fidomobile @FidoSolutions When will we get our credits for that day of no service