Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1K and K1Y.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 02/19/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaGatineau Internet

Community Discussion

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Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • shandeesimpao shandee (@shandeesimpao) reported

    @FidoSolutions it’s been hours and the service is still down!! When is this going to be fixed? I pay my bills on time and this is what I get? I’m missing important calls due to this. I hope @Fidomobile will compensate all of the affected customers!

  • picklesnmustard j.p.s (@picklesnmustard) reported

    @DanielleAlanah @FidoSolutions @Fidomobile The issue I'm seeing is more so with Fido admitting it's impacted 911 and emergency services both calling to them and them needing to call back but not being able to. And people who have medical needs not being able to cal their doctors

  • BackstageRider BackstageRider #BLM 🤘🏼 (@BackstageRider) reported

    @FidoSolutions @Fidomobile with today’s outage, if I receive important calls or texts will these be cached? I’m expecting possible info re: vaccines! Brutal

  • DeanCassidy1996 Dean Cassidy (@DeanCassidy1996) reported

    Hey @Fidomobile @FidoSolutions have had no Cell Service today! Can I expect a credit for this on my next bill?

  • joeystud3 Joey Jr. (@joeystud3) reported

    @Thnk4myslf @FidoSolutions @Fidomobile It’s been 14 hours for some of us.. this started at midnight for me .. I‘Ve already ordered new bell service lines.. as soon as Fido & Rogers is restored I’ll be porting my #s out.. They just lost a 20 year+ customer based on their handling of this situation (or lack thereof).

  • jro1087 Jen R. (@jro1087) reported

    @Fidomobile I would like to activate wifi calling but my phone cannot receive the confirmation text. Is there another way? I cannot call support as my cell nor my fido home phone work. Thanks!

  • camidlifecrisi Good luck BC. Stay safe, stay home. #NewDeathParty (@camidlifecrisi) reported

    @CBCAlerts Some customers? Try all. Including a huge number of staff working in hospitals. During a pandemic. I haven’t had service all day. So, @Rogers and @Fidomobile, it’s not intermittent and it’s not some customers. And we’ve had no updates. So, what’s the plan here? #rogersoutage

  • ms_bohn Michelle Bohn (@ms_bohn) reported

    I’m with @Fidomobile, & haven’t had mobile service all day, because of @Rogers. Besides it affecting my ability to do my job, I also haven’t been able to book a vaccine appointment. This is now beyond just an apology with no mention of when things will be fixed, @RogersHelps.

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • d33_ShayL33 dae* ❤ (@d33_ShayL33) reported

    @Fidomobile @FidoSolutions I hope your company is giving compensation for this inconvenience....the thing is I had to come on twitter to realize why my phone wasn't working....no notifications or awareness from Fido itself to inform their customers about the issue🥴🥴🤔🤔.....