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Fido Outage Report in Ottawa, Ontario

Why is my Fido service not working?

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The latest reports from users having issues in Ottawa come from postal codes K1R .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa E-mail 8 days ago
Ottawa Internet 1 month ago
Ottawa Total Blackout 2 months ago
Ottawa Phone 3 months ago
Ottawa Phone 5 months ago
Gatineau Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • stephenhanbury
    Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • aahmed826
    Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • AmmarGlen
    A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • QuyetPawz
    QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • livingklife
    KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • ottawasteph
    🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ELYABITBOL
    ELY ABITBOL (@ELYABITBOL) reported

    I would appreciate if you could refund the extra amount that I have been charged,ensure that my future bills reflect the agreed-upon rate. Furthermore, I would like to express my disappointment with your company by leaving a very bad review online. @Fidomobile

  • GenCounsNews
    Leslie Ordal (@GenCounsNews) reported

    @Fidomobile Oh no apparently not disappeared, just "that was a time-limited discount that we offered you as apology for all the trouble, but we didn't place the order within the time limit, so now you have to pay full price again"

  • vaishali2893
    Vaishali (@vaishali2893) reported

    @Fidomobile well its a worst service , they charged me so much big amount about long distance charged which i was told i have 1000 minutes and now saying u dont have it.

  • TBromward
    Tessa Bromward (@TBromward) reported

    @Fidomobile I need to cancel 2 plans - your store staff, phone staff and web services have all provided incorrect info, poor service lack of facilitating cancellation and even transferred me to a different company! Extremely disappointed, horrible service, I expect a remedy ASAP

  • shishidolll
    SHISHI🫧 (@shishidolll) reported

    @Fidomobile what is going on? our phones have been down for way too long this is ridiculous. 2 DAYS??!

  • TheHollowDon
    DonTwizzy (@TheHollowDon) reported

    @1Kenzino @Fidomobile Some People Having The Same Issue.

  • ELYABITBOL
    ELY ABITBOL (@ELYABITBOL) reported

    I will be sure to let everyone know about my terrible experience with @Fidomobile . I cannot recommend your services to anyone based on this experience.

  • DevinShuman
    Devin Shuman (she/her) (@DevinShuman) reported

    @GenCounsNews @Fidomobile Customer service of America sadly isn't much better 😬

  • SeekerStreams
    Seeker (@SeekerStreams) reported

    @Fidomobile I had auto payments active and a payment bounced.. Once I got the funds I made a manual payment and then the auto payment came out as well after.. I accidentally paid twice! Support is telling me ill get a cheque in 5 weeks if I want a refund... are you kidding me?

  • adahe66857827
    ada (@adahe66857827) reported

    @dafuCanada @KarenWenLin @Fidomobile I met the same problem with Bell. I think they’re similar