1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Fido
  6. ❯
  7. Ottawa, Ontario
Fido

Fido Outage Report in Ottawa, Ontario

Why is my Fido service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1R .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa E-mail 8 days ago
Ottawa Internet 1 month ago
Ottawa Total Blackout 1 month ago
Ottawa Phone 3 months ago
Ottawa Phone 4 months ago
Gatineau Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • QuyetPawz
    QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ymalik79
    Y.A.M (@ymalik79) reported

    @Fidomobile what’s going on with the network? No connection all day and all work is pending. Unable to take calls or receive important messages.

  • St0rm0fSw0rdS
    J Weston (@St0rm0fSw0rdS) reported

    @Fidomobile @FidoSolutions The worst phone company in all of Canada strikes yet again..... Can someone explain to me why the My Account won’t work? Tried to sign in through the webpage. Says I need an account number to get onto the website? This company is a complete joke.

  • JustinBarracosa
    MMA Fight! Magazine (@JustinBarracosa) reported

    @Fidomobile Hello! I have a question re: my internet billing that requires email to properly explain; it's too complex for a phone call, and I can't get live support to work. Would you kindly provide me with the appropriate email address to contact billing support? Thank you!

  • hungaro_andre
    André 🌤 (@hungaro_andre) reported

    @vwmannn @Fidomobile @FidoSolutions I have Fido too, and I also got a charge for Roaming in the U.S this month, despite the fact I haven’t got not even close to the US border in months, if not more than a year now. Luckily it was only $8 and they’ve refunded me after I contacted them via online support.

  • xkeeshaye
    Nay (@xkeeshaye) reported

    @Fidomobile hello what is going on with your accessories system? It seems to always be down. Accessory payment program.

  • Sriniva66701551
    Srinivasan1 (@Sriniva66701551) reported

    @Fidomobile @jdutchermusic @haviahmighty I'm extremely aggravated after discussing the matter with your support representatives and would like to get this matter escalated to the Senior leadership.

  • Rebecca_King77
    VanillaThrilla (@Rebecca_King77) reported

    @Jamiepage1000 @Fidomobile Hope it never has any issues... a technical support person can’t come Until Thursday.... THURSDAY So not internet the whole week basically

  • Adeeb_PawsUp
    🌞 (@Adeeb_PawsUp) reported

    @Fidomobile why cant i login to my account? Im sure of my username and passeord

  • WetCoastLiving
    Catherine 🇨🇦 (@WetCoastLiving) reported

    @Fidomobile your service is down AGAIN. Last time i had to be told my grandfather was dying over FB messenger. This is unacceptable for this to be continuing to happen.

  • jyottoor05
    manjyot toor (@jyottoor05) reported

    How is it that Fido always drops the ball when it come to service and customer service. @Fidomobile