Fido Outage Report in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Fido
Fido is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (41%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Fido outage reports came from the following cities: Ottawa.
City | Problem Type | Report Time |
---|---|---|
Ottawa | Phone | |
Ottawa | Total Blackout | |
Nepean | Phone | |
Ottawa | Internet | |
Nepean | Internet | |
Ottawa | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Stephen Hanbury
(@stephenhanbury) reported
from
Ottawa, Ontario
@BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.
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🍁ottawasteph🎭
(@ottawasteph) reported
from
Ottawa, Ontario
@ALL_CAPS Fido has never stressed me out.
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QuyetPawz 🍁
(@QuyetPawz) reported
from
Ottawa, Ontario
Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Mallozzi
(@mallozz) reported
@FidoSolutions @Fidomobile been on the phone for over 2 hrs trying to cancel our service appt for tomorrow bc it seems to be working...can you help? First phone call dropped- 40 mins in queue lost. I’m about to give up and waste your tech’s time tomorrow...
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Vladimir Kojic
(@BigLittleEndian) reported
Longer mileage with @FidoSolutions @Fidomobile, 2 phones, shopping for the 3rd line, and I still can’t get promotion my friends are getting without even asking. Customer support: “Promotions are not scientific process, I can’t help you”.
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A M.
(@AMobbDeep) reported
It’s finals week and @Fidomobile really expects me to wait 2 hours on the phone so I could port in 3 numbers. Port protection has been removed and yet it didn’t work. It’s been more than a week that I’ve been trying to fix this issue. 🥲
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Gurv Singh
(@egurv) reported
@Fidomobile @FidoSolutions 2nd rant in a week... trying to reach FIDO support.. on hold.. phone... been 20 mins.. on hold... chat.... been 15 mins... Sent DM on twitter... no response... should I sent snail mail... what is the address? 😡😡😡😡🤬🤬🤬
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Joti
(@FlettJoti) reported
My father was given a $700 @Fidomobile bill and I’m mortified at the customer service solutions offered by Fido
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Mike kennedy
(@JMkennedy03) reported
@TELUS Yo @Fidomobile or @virginmobilecan you guys weird like this or do you have better customer service?
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burcusuu
(@kanadaliyildi) reported
@Fidomobile you made me wait on the line for 3 hours. nobody answered. you have very slow and terrible customer service !!!!!! what possible to reach you!!!!!!!!?????
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sassy
(@diosaa_s) reported
i just finished paying my phone off with Fido plus my monthly bill and these mfuckassss have the audacity to overcharge my new bill that just came out ...FOH i ain’t sleeping in money, y’all better credit that **** back. @Fidomobile
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B*ssy on vacation
(@OhDryItsAndrew) reported
I'm hold with fido 45 mins and counting @Fidomobile after the previous rep cut the line. Wow. Cant believe the bad service! Plz dm me asap with a resolution @Fidomobile
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Kevin De Lima
(@kevdelima) reported
@Fidomobile I need your help guys