Fido Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	9 days ago
Ottawa	Internet	1 month ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Phone	5 months ago
Gatineau	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 1 minute ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

• 
  A.G.LEN (@AmmarGlen) reported 15 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  Stephen Hanbury (@stephenhanbury) reported 16 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  KK👨‍🦼🌈+they/them/he/his (@livingklife) reported 20 minutes ago from Ottawa, Ontario

  Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 24 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

• 
  عبدlBasset (@chaabdelbasset) reported 31 minutes ago from Ottawa, Ontario

  @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

• 
  Dan Boudria (@danboudria) reported 36 minutes ago from Ottawa, Ontario

  @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 37 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

• 
  KK👨‍🦼🌈+ (@livingklife) reported 43 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  Ali Ahmed (@aahmed826) reported 55 minutes ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yuval Grinspun (@grinspy) reported 2 minutes ago

  90 minutes of my time trying to get info from @Fidomobile on my new @Apple iPhone order. They don't tell you that their "clearance" prices are low because you'll wait 5 weeks and counting to get the new device.... and their CS support provides ZERO information. #CSFail

• 
  Nelapati Sivakoteswara rao (@rao_nelapati) reported 5 minutes ago

  @FidoSolutions @Fidomobile Who is going to pay my academic loss due to outage.

• 
  Nancy Doherty-Whalen (@thismamaluvs) reported 6 minutes ago

  @Fidomobile @FidoSolutions is service currently down? Would love to ask someone but your customer service line hangs up when I call.

• 
  katie watt (@katiewatt1992) reported 7 minutes ago

  @Fidomobile @FidoSolutions When will we get our credits for that day of no service

• 
  Naomi (@microfauna) reported 8 minutes ago

  @Fidomobile hi there your call back feature doesn’t work no matter how many times I try the call back feature it goes straight to voicemail. Is there a way I can call directly customer service I don’t mind being on hold for a bit

• 
  VenLove (@VenLove_) reported 11 minutes ago

  @RogersHelps @Fidomobile FYI although you said you are proactively crediting customers for the outage at a value of 3 days, my recent bill is not reflecting this. Am I surprised? No. Do I have to call in and waste over an hour on hold now? Yes. Another Fail? It never ends.

• 
  Carl Courneya 🇨🇦 (@LIGAWAB) reported 13 minutes ago

  @Fidomobile @FidoSolutions So “ask Jack” is provided now instead of waiting for a live human instead of giving me a choice? How do I get an incorrect bill addressed and resolved? #Unacceptable “ask jack” service. #help

• 
  chrystal (@snowdropdreams) reported 18 minutes ago

  @Fidomobile anyone else having intermittent data/signal connection this weekend?

• 
  Derr (@DerrTheDeerFox) reported 20 minutes ago

  Saying goodbye to @Rogers / @Fidomobile. I'm tired of Fido not having 5G access and the outage 3 times in 3 years for the price I pay is ridiculous. I couldn't work the day of the outage and lost a lot of money.

• 
  ph (@PG13A) reported 20 minutes ago

  @Fidomobile your company makes just over $3000 a year from my family and delivers super service vs what’s advertised as prestigious yet @FidoSolutions can’t even reply to my messages having me wait an hour and 45 minutes since the last reply. Network and customer service issues