Fido Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	E-mail	8 days ago
Ottawa	Internet	1 month ago
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Phone	5 months ago
Gatineau	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  KK👨‍🦼🌈+ (@livingklife) reported 2 minutes ago from Ottawa, Ontario

  I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

• 
  KK👨‍🦼🌈+ (@livingklife) reported 12 minutes ago from Ottawa, Ontario

  Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

• 
  Stephen Hanbury (@stephenhanbury) reported 18 minutes ago from Ottawa, Ontario

  @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

• 
  Ali Ahmed (@aahmed826) reported 29 minutes ago from Ottawa, Ontario

  I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

• 
  A.G.LEN (@AmmarGlen) reported 45 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  QuyetPawz 🍁 (@QuyetPawz) reported 50 minutes ago from Ottawa, Ontario

  Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

• 
  KK👨‍🦼🌈+they/them/he/his (@livingklife) reported 53 minutes ago from Ottawa, Ontario

  Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

• 
  🍁ottawasteph🎭 (@ottawasteph) reported 59 minutes ago from Ottawa, Ontario

  @ALL_CAPS Fido has never stressed me out.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ELY ABITBOL (@ELYABITBOL) reported 6 minutes ago

  I would appreciate if you could refund the extra amount that I have been charged,ensure that my future bills reflect the agreed-upon rate. Furthermore, I would like to express my disappointment with your company by leaving a very bad review online. @Fidomobile

• 
  Leslie Ordal (@GenCounsNews) reported 8 minutes ago

  @Fidomobile Oh no apparently not disappeared, just "that was a time-limited discount that we offered you as apology for all the trouble, but we didn't place the order within the time limit, so now you have to pay full price again"

• 
  Vaishali (@vaishali2893) reported 9 minutes ago

  @Fidomobile well its a worst service , they charged me so much big amount about long distance charged which i was told i have 1000 minutes and now saying u dont have it.

• 
  Tessa Bromward (@TBromward) reported 10 minutes ago

  @Fidomobile I need to cancel 2 plans - your store staff, phone staff and web services have all provided incorrect info, poor service lack of facilitating cancellation and even transferred me to a different company! Extremely disappointed, horrible service, I expect a remedy ASAP

• 
  SHISHI🫧 (@shishidolll) reported 10 minutes ago

  @Fidomobile what is going on? our phones have been down for way too long this is ridiculous. 2 DAYS??!

• 
  DonTwizzy (@TheHollowDon) reported 10 minutes ago

  @1Kenzino @Fidomobile Some People Having The Same Issue.

• 
  ELY ABITBOL (@ELYABITBOL) reported 10 minutes ago

  I will be sure to let everyone know about my terrible experience with @Fidomobile . I cannot recommend your services to anyone based on this experience.

• 
  Devin Shuman (she/her) (@DevinShuman) reported 11 minutes ago

  @GenCounsNews @Fidomobile Customer service of America sadly isn't much better 😬

• 
  Seeker (@SeekerStreams) reported 12 minutes ago

  @Fidomobile I had auto payments active and a payment bounced.. Once I got the funds I made a manual payment and then the auto payment came out as well after.. I accidentally paid twice! Support is telling me ill get a cheque in 5 weeks if I want a refund... are you kidding me?

• 
  ada (@adahe66857827) reported 14 minutes ago

  @dafuCanada @KarenWenLin @Fidomobile I met the same problem with Bell. I think they’re similar