Fido

Fido Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1N.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Ottawa, Ontario 04/25/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (42%)

    Internet (42%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Fido outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • lynnbaileyrose 💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported from Ottawa, Ontario

    @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • CashOnAir Cash (@CashOnAir) reported from Ottawa, Ontario

    Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Pride month and Fido just added my dead name to an account that they never even knew I had a deadname for I've had a Rogers account in that name and a Bell account but never ever Fido where did they get it and during pride month! Companies True Colors shining through @Fidomobile

  • QuyetPawz QuyetPawz 🍁 (@QuyetPawz) reported from Ottawa, Ontario

    Goal is to shave my current $80 monthly bill DOWN rather than increase costs. I am open to other providers that have decent signal in Ontario. X.x Disappointed that staying with Fido doesn't feel like an option at ALL given how much my bill would increase for a similar plan...

  • chaabdelbasset عبدlBasset (@chaabdelbasset) reported from Ottawa, Ontario

    @Fidomobile internet is going ON and OFF for 8 hours now. Does it take a full day to fix a technical issue !

  • stephenhanbury Stephen Hanbury (@stephenhanbury) reported from Ottawa, Ontario

    @BetamaxRob @cbccostofliving $85 for Bell Fibe Internet. Have had Acanac and Fido Home in the past. Cheaper for sure, but slower speeds, poorer customer service, intermittent service (particular with Acanac). Also have a relatively low cost Fibe TV service $30/mo which I can only get as an Internet customer.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    I need help my cell phone company put my dead name back on my account which it never was on that account I need help retweeting this to force Fido to put my legal name back on my account please retweet @Fidomobile

  • JoshRachlis Josh Rachlis (@JoshRachlis) reported from Ottawa, Ontario

    @Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

  • ottawasteph 🍁ottawasteph🎭 (@ottawasteph) reported from Ottawa, Ontario

    @ALL_CAPS Fido has never stressed me out.

  • aahmed826 Ali Ahmed (@aahmed826) reported from Ottawa, Ontario

    I don't know who needs to know this, but @Fidomobile has the worse cellular service today! No outgoing calls. This used to happen only occasionally, now it is happening for longer. Horrible service. That's all.

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sylvia_a_fuller Sylvia Fuller (@sylvia_a_fuller) reported

    @Fidomobile refusing to unlock my old phone because I am no longer a subscriber. So it gets tossed instead of being passed on to someone else who can use it. Clear attempt to circumvent legislation and all around *******-move.

  • JMkennedy03 Mike kennedy (@JMkennedy03) reported

    @TELUS Yo @Fidomobile or @virginmobilecan you guys weird like this or do you have better customer service?

  • d4dyj Christmas D4DY 🦅 (@d4dyj) reported

    @R1Driz @FidoSolutions @Fidomobile They’re the dumbest network had to leave them after 3 months

  • OhDryItsAndrew B*ssy on vacation (@OhDryItsAndrew) reported

    FIDO will not respond @FidoSolutions @Fidomobile because I requested service in French. @ Vanessa?

  • sudden_foster Boy Boss (@sudden_foster) reported

    @OhDryItsAndrew @Fidomobile I was groomed by a @Fidomobile customer service rep. I’m ready to share my story.

  • BigLittleEndian Vladimir Kojic (@BigLittleEndian) reported

    @FidoSolutions Longer mileage with @Fidomobile, 2 phones, shopping for the 3rd line, and I still can’t get promotion my friends are getting without even asking. Customer support: “Promotions are not scientific process, I can’t help you”.

  • realZachCarlton Zach Carlton (@realZachCarlton) reported

    @Rogers and @Fidomobile need to get their system together. Terrible customer service, hour long holds, and random fees/charges make for one absolutely horrible experience.

  • kanadaliyildi burcusuu (@kanadaliyildi) reported

    @Fidomobile you made me wait on the line for 3 hours. nobody answered. you have very slow and terrible customer service !!!!!! what possible to reach you!!!!!!!!?????

  • FlettJoti Joti (@FlettJoti) reported

    My father was given a $700 @Fidomobile bill and I’m mortified at the customer service solutions offered by Fido

  • BigLittleEndian Vladimir Kojic (@BigLittleEndian) reported

    Longer mileage with @FidoSolutions @Fidomobile, 2 phones, shopping for the 3rd line, and I still can’t get promotion my friends are getting without even asking. Customer support: “Promotions are not scientific process, I can’t help you”.