Fido outages and service status in Kentville, Nova Scotia

Problems in the last 24 hours in Kentville, Nova Scotia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kentville, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete (@floofydoofbkup) reported 2 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  . (@pxpfir) reported 3 minutes ago

  Looks like i’m going to be filing a complaint to the CCTS about @Fidomobile @FidoSolutions since they decided to SCAM ME and now are making it IMPOSSIBLE to contact them. Complete and utter JOKE.

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 4 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  Nilesh (@nil1971nilesh) reported 5 minutes ago

  @Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore

• 
  Prashanth Bajjuri (@PrashanthB20499) reported 7 minutes ago

  @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

• 
  Zee Hamid (@zeeinmilton) reported 8 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

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  Soban Shaikh (@soban_shaikh) reported 8 minutes ago

  @yoshiboost @Fidomobile Absolutely. And I am not even talking about deals or discounts. It’s just basic ask to get connected to a customer service agent. These companies need a telling.

• 
  Vince Ltd. (@Vince_Ltd) reported 10 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  anon (@anon26747971223) reported 12 minutes ago

  @Fidomobile @Rogers your towers are sending wrong GPS locations to phones. People in canada are pinging off towers in Peru. It's been a real pain. It has been multiple people with Fido and Rogers. Could you please fix this?

• 
  Lino's Version (@LinosVersion) reported 15 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo