Fido

Fido Outage Report in Kentville, Kings County, Nova Scotia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kentville, Nova Scotia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kentville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kentville, Kings County, Nova Scotia 09/18/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Pluto46797224 Pluto (@Pluto46797224) reported

    @Fidomobile I wanted to cancel a phone I ordered, your rep said can't cancel coz it's already shipped. That was a week back, I still don't have the shipping details. Don't charge me!

  • GavinBailey2000 Gavin Bailey (@GavinBailey2000) reported

    @Fidomobile @FidoSolutions I have been in queue with “Jack” for over 4 hours. Wait time on hold is over 2 hours! What is worse your wait times or service area?

  • wtironmonger Tim Ironmonger (@wtironmonger) reported

    @Fidomobile 1...I am a Fido customer who tried to update my phone on a cyber Monday deal last night and for 45 minutes of trying as I was to checkout I kept getting a message that said they were having technical problems and to keep trying again in a few minutes and after nearly

  • JesseChoo Jesse Choo (@JesseChoo) reported

    Tl;DR I used to be a @Fidomobile postpaid customer and now a prepaid customer to maintain my Canadian phone #. I am currently in the Netherlands and unable to call your prepaid 1-888 phone number from here.

  • gabanitin Nitin Gaba #FSDBetaCanada (@gabanitin) reported from Vancouver, British Columbia

    @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

  • pyahska pyahska (@pyahska) reported

    @Fidomobile I have been on hold for a total of 5 hours and counting now (in the middle of a working day!) Multiple attempts with the chat service for a VERY simple request. I need you to call me back at the absolute earliest.

  • ForMyBro37 Markus (@ForMyBro37) reported

    @yapbang @Fidomobile They never take accountability. I’ve had the same problem. Ordered a Black Friday deal online and they messed it up and refused to honour the deal. 5+ years and I’m done. They like to give these generic comments on tweets like they care but don’t believe it. They don’t reply

  • SoFetchShawn Shawn (@SoFetchShawn) reported

    @Fidomobile Your phone wait times have been ridiculous for days. I've been trying to get through to cancel my service but don't have time to spend hours waiting to get through.

  • xena_and_gabby PMac 🏳️‍🌈 (@xena_and_gabby) reported

    @Fidomobile Your Automatic customer service is horrible and waiting 2 hours for someone to pick up a phone or FORTY minutes for someone to answer a chat is ridiculous. Poor customer service. Finally got things wrapped up - but took waaaay too much of my time. D-

  • Amrita19083852 Amrita (@Amrita19083852) reported

    @Fidomobile - Team I was charged $50 when I moved from Chatr to Fido and was promised that this amount will be adjusted in Nov which did not happen. I contacted the customer care and they said it will be adjusted in Dec which again did not happen. I am tired of talking