Fido

Fido Outage Report in Kentville, Kings County, Nova Scotia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kentville, Nova Scotia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kentville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kentville, Kings County, Nova Scotia 02/11/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jameswang888666 James **** (@jameswang888666) reported

    @Fidomobile Hi, Fido, I could not find your customer service anyway,...I have transfered my mobile to Fido.. it cdoes not work for many days, while I could not find your customer service/tech support.. all you staff are on vacation.

  • ypcho Yvette (@ypcho) reported

    @Fidomobile No! You have OPENED 2 new mobile phone numbers for me!  It should only be 1, with the new TABLET! CALL HOLD TIME IS 1 HR, 9 MIN! UNACCEPTABLE. I have been a Fido customer for 20 years (even when you were Microcell), and this is a complete slap in the face.

  • summeroftong Arianne Tong (@summeroftong) reported

    48 hours without data with @Fidomobile and their tech support people are no where to be found...7 hours of waiting for someone to respond over chat and on the phone got me feeling like throwing my phone in a volcano 🌋

  • ann_duffy ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported

    @Fidomobile been trying to call you for days. Currently two hours wait time. Please respond. Disappointing lack of service. Went to a Service booth at a Mall. ‘Call Customer Service’

  • DMAN47889451 DMAN (@DMAN47889451) reported

    @Fidomobile Hello, I'm wanting to obtain phone service for my son(he has his own phone) how would I go about this on my account?

  • itsmohsadri Moh Sadri (@itsmohsadri) reported

    Ordered a phone +2 months ago and still haven't received a single update regarding the phone and no response. By far the worst customer service I've ever seen in my life is @Fidomobile @FidoSolutions . I'm done. Changing my service.

  • kerryvarma Kerry Varma (@kerryvarma) reported

    @Fidomobile … My kids are looking to get plans, however I think it’s time to switch, as can’t rely on ever speaking to someone. Too bad.

  • kerryvarma Kerry Varma (@kerryvarma) reported

    @Fidomobile Your customer service is APPALLING. The Ask Jack so called live chat is confusing, I’ve tried Twitter DM and no response from Fido. Currently on hold for almost an hour when told the wait time was approx 15 mins. Been a customer for 8yrs…

  • twall62 twall (@twall62) reported

    @Fidomobile I want someone to call me back please! I am not prepared to wait 2-3 hours on the phone! (have tried 3 times!) There should be a call back option. Have issues about my bill. Ph no is 2505854028.

  • tubieseatworld Mehtab (@tubieseatworld) reported

    @Fidomobile why is Jack, a virtual dog, my only means of communication with some sort of support staff? Jack is literally your worst employee.