Fido

Fido Outage Report in Welland, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Welland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Welland, Ontario 01/27/2026 05:15

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Welland, Ontario

Latest outage, problems and issue reports in Welland and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevinmichaelt Kevin Michael (@Kevinmichaelt) reported

    Hey @Fidomobile I set up pre-authourized payments but you didn’t charge me and now my account shows past due. And you no longer have human customer service… What the hell?

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile I am still getting Fido bills despite having a deactivated account. Because of the deactivated account, I cannot reach customer service by phone or through your chat AI. Please help me.

  • marthacanuck martha canuck (@marthacanuck) reported

    @Fidomobile if you want payment I’m advising your customer service team from billing to answer the phone.

  • KryssKroniks Kryss Kroniks (@KryssKroniks) reported

    @Fidomobile Twice now we have been charged roaming fees, from the US, yet we haven't left the country in 25 years. We've tried to contact them and were told we have to schedule a call back, three days later. WTF? Time for a new provider.

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile are you guys keeping this automated phone system where it takes 5 1/2 hours to hear back from an actual person? Or is this something you're just testing? Because I will cancel my service if this is the future of Fido.

  • TheRollModel 👑 (@TheRollModel) reported

    Hey @Fidomobile why would I get a roaming package for 2 weeks for $60 - get stuck in 🇬🇩 due to the @AirCanada strike and y'all not help I could have paid $70 for 30 days. I should have been home today. Why can't I get some type of credit. Make it make sense

  • AJKuinckas72 Anthony J Krusinckas (@AJKuinckas72) reported

    @FidoSolutions @Fidomobile Schedule a call back? Dealing with that AI assistant is ridiculous. It's really simple. You sent the wrong phone. You would even have the recording of me ordering it with agent. Just fix this. It's your mistake. #ccts #CustomerSupportFail

  • AJKuinckas72 Anthony J Krusinckas (@AJKuinckas72) reported

    @FidoSolutions @Fidomobile I want the phone I ordered. Samsung galaxy z fold 7. No @fido switched up the phone. Everyone double check your phones you may not have the one you ordered. I'm going to file a complaint with #ccts. Also contacting others about this. #customerRights

  • nsafiys Nisreen Safiyullah (@nsafiys) reported

    @Fidomobile I am being charged for full service despite my account being put on Voluntary suspension. This Haas happened for every month. I need to get rid of this connection it has become a nightmare. I am currently overseas and DONT have my phone on roaming

  • marthacanuck martha canuck (@marthacanuck) reported

    @Fidomobile IT IS NOT WORKING!