Fido

Fido Outage Report in Welland, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Welland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Welland, Ontario 01/10/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Welland, Ontario

Latest outage, problems and issue reports in Welland and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Melissadsouza28 Melissa D’souza Vaz (@Melissadsouza28) reported

    @Fidomobile I am surprised that no one in your organization cares about customer retention or loyalty. I think it’s time to find a service provider that does. Your customer service just hang ups or runs into tech issues and have no solution. #poorcustomerservice #fido #Canada

  • JoshuaLive Miller 🏳️‍🌈 (@JoshuaLive) reported

    Again with the terrible @Fidomobile service. Rep put me on hold without saying anything after 8 mins of silence while working on something, still hasn’t come back another 10 mins later 😑

  • ibluesummers ibluesummers (@ibluesummers) reported

    Apparently @Fidomobile @FidoSolutions is more concerned about squeezing every dollar out their new customers, and don’t give a damn about keeping their long term customers happy and rewarding us for be loyal for years.

  • BeefyMcwhutNow Beefy_McWhatNow (@BeefyMcwhutNow) reported

    If you would like to have your day ruined chose fido they have terrible wifi, non working customer service phone and an online chat that doesn’t even work. #dobetterfido @Fidomobile

  • alice_marie6410 💉💉Alice Marie 💉💉 (@alice_marie6410) reported

    @Fidomobile you need to check your customer service at the store in Brantford Ontario the rep working this morning has an attitude problem

  • KaylaKing2021 Kayla Black (@KaylaKing2021) reported

    @Fidomobile @BeefyMcwhutNow Same issue! I work from home and my job is on the line right now because every single phone line says “our offices are exceptionally closed” I need tech!!!!

  • kelzooom kel (@kelzooom) reported

    @Fidomobile worst live chat. Terrible customer service. They disconnected me twice. No one willing to help. Keep getting transferred. I have two phone lines on my account and preordered/bought the new iPhone 13 pro max with them. I will be cancelling all my service.

  • AngusByDesign Angus is opinionated. (@AngusByDesign) reported

    Their agents, as well as what I've noticed at @Fidomobile (same company pretending to be different) have a pattern of grabbing cash, customers and making promises that land on ghosting ears and public relations support offers. Yet I'm still out the money and lied to. #cashcow

  • KaylaKing2021 Kayla Black (@KaylaKing2021) reported

    @Fidomobile WHY every line I call does it hang up saying “Our offices are exceptionally closed!!!!!!” I work from home and need tech assistance, my job is on the line braise of your horrific Customer Service. Wifi not working.

  • afilina Anna "Legacy Archaeologist" Filina (@afilina) reported

    On the @Fidomobile site, when I was shopping for a new phone, I was constantly losing my place when going back to the list. It was also very slow and I couldn't Ctrl+Click for a new tab. I ended up calling their support for help in picking a phone, since the site was unusable.