Fido

Fido Outage Report in Welland, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Welland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Welland, Ontario 11/22/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Welland, Ontario

Latest outage, problems and issue reports in Welland and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • lonerstoner6941 lonerstoner69420 (@lonerstoner6941) reported

    @CircularLogic89 @Fidomobile @FidoSolutions Correct. But as a company they should let consumers know that such a “minor” ( in their words) update could cause such a major outage. We were not made aware before and not until hours into it.

  • OChiappim Otavio Chiappim (@OChiappim) reported

    Two days without internet in my home. Thanks @FidoSolutions @Fidomobile ! Very disappointed! total disrespect for the customer. I just want to see when the bill arrives.

  • 1cindylou1965 Cindy Lou (@1cindylou1965) reported

    Are there any cellphone stores open for business in Ontario so I can get a new cellphone as I will be canceling my cellphone service with @Fidomobile.

  • mackenzie_mcc18 MacKenzie McCartney (@mackenzie_mcc18) reported

    WHY do I KEEP losing SERVICE every WEEK for LONG periods OFF time @Fidomobile

  • octobergeek The October Geek (@octobergeek) reported

    If, like me, you hate the new @Fidomobile @FidoSolutions "Self Help" system, here's how to get through to a REAL ******* PERSON on the phone. On your mobile phone dial 611, then 1 - 2 - 3 - 4 - 5 - 3. #Fido #customerexperience #Sucks

  • libraryzombie Libraryzombie, Urban Hermit - 🇨🇦🥄🧶🐱⛤ (@libraryzombie) reported

    Hey @Fidomobile , got my new phone, followed your instructions for setting up the new SIM, copying data from old phone to new one, updating the SIM, but I have no phone/data working on new phone. Help?

  • LukeWhitworth90 Luke (@LukeWhitworth90) reported

    I must have reached the most miserable customer service agent at @TekSavvyBuzz this morning. I only wanted to know your best prices for internet as @Fidomobile have some offers out there😭”check online, we have no offers, prices are online” #helpful 🙄 ...

  • To_L416 To_416 (@To_L416) reported

    @Fidomobile @LidoPimienta @WitchProphet Stay away from fido, 30 minutes on the phone and 11 years of loyalty got me an extra $10 on my plan and $45 activation fee for picking it up at the store all because I spoke to someone on the phone instead of doing it online. Bad customer loyalty. Way to keep me. Stay away guys.

  • WetCoastLiving Catherine 🇨🇦 #BIPOC Lives Matter (@WetCoastLiving) reported

    @kdsak @SaskTel I'm on @Fidomobile & I'm getting 4 or more calls a day from overseas. Never answer them as I don't know anyone from any of the countries they're calling from. Mostly from Latvia but also from other countries.

  • maplelake13 Mike (@maplelake13) reported

    @Rogers @Fidomobile what a joke its making you feel better by giving your customers a credit to the equivalent of 1 day? The day we had no service anyway? Do you think your clients are happy about the 1 day credit that may be only $2-$3 per...yet alot of people lost more (1of2)