Fido Outage Report in Welland, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Welland, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (51%)
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Internet (33%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Welland, Ontario
Latest outage, problems and issue reports in Welland and nearby locations:
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile you should give us all credits for however long phone service is down for.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Shayne
(@HeftieHeftie) reported
@BinCai6 @Fidomobile I'm trying to be a new customer. I'm excited to start paying them for service. I sure hope they show up to activate my line this time.
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Prabu
(@Prabu28645569) reported
@Fidomobile Today I had a very bad experience with Fido customer agent . I was charged $112 incorrectly based on the incorrect information provided by Fido rep and now they are not willing to credit the amount that was posted incorrectly. Can someone suggest next actions ??
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Tingting Hao
(@keepdoorsopen) reported
@Fidomobile Hello Fido, I received one email confirmation from you on Dec 27 for my new mobile plan without any reply email address I can contact to you as the plan have many issues! I called back to you at 17:15 and the phone line waiting time is more than 56 minutes?
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•‿•
(@guptamitali21) reported
Hi @Fidomobile I changed my plan but I was billed higher. I am trying to reach your customer service but I am not able to connect. The calls have a huge waiting time and the live chat is disconnected by the customer support person. Due to this my payment due date has passed.
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akshat marya
(@akshatmarya) reported
@Fidomobile I bought the new Iphone13 during Black Friday sale and within 30 days the price has dropped by 17$/mo on the same phone during boxing week! Customer care said they can’t do anything. I’ve been a loyal customer for many years but this feels like cheating, please help
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jake
(@Jayminape) reported
@Fidomobile why ******** does listening to a voicemail the worst system i’ve ever experienced i am currently doing it and it is literally making me suicida
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Mendel weisz
(@mendelweisz) reported
@Fidomobile Hi I don't know the problem but I added a line to my account and I don't see it on my account and nor in email
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Benjamin Banansos
(@banansos) reported
@Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service
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Sofia Fareed
(@Baby_Brown_Eyez) reported
@Fidomobile for some reason my online account has been suspended I am trying to pay my bill yet now have to wait 3hrs+ in the customer service line. Horrendous customer service indeed!
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒