Fido Outage Report in Welland, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Welland, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Welland, Ontario
Latest outage, problems and issue reports in Welland and nearby locations:
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile you should give us all credits for however long phone service is down for.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Joyee L.
(@ThatJoyee) reported
@FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice
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Parking Vigilante
(@PrkingVigilante) reported
If you like having to restart ur phone every day, just so that it will perform its most basic functions, or constantly have to adjust the volume back up from zero while listening to a program, I recommend the @google #pixel6 from @Fidomobile. It's a piece of ****, but who cares?
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GhostRiverDarkling
(@DarklingGhost) reported
@Fidomobile you guys emailed us, telling us our accounts would be credited for the outage earlier this month. That was a lie. 😡
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Derr
(@DerrTheDeerFox) reported
Saying goodbye to @Rogers / @Fidomobile. I'm tired of Fido not having 5G access and the outage 3 times in 3 years for the price I pay is ridiculous. I couldn't work the day of the outage and lost a lot of money.
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katie watt
(@katiewatt1992) reported
@Fidomobile @FidoSolutions When will we get our credits for that day of no service
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arcanadian_23
(@rohancnaidu) reported
But looks like your team does care about loyal customers. They are only stuck with your dated processes which make customer run from one channel to the other with no resolution. Time to switch. @TELUS @Bell do you guys care for customers? Or do you guys follow the @Fidomobile way
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Roland
(@Roland73619763) reported
@Fidomobile ****** service and customer service from your agents
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Carl Courneya 🇨🇦
(@LIGAWAB) reported
@Fidomobile @FidoSolutions So “ask Jack” is provided now instead of waiting for a live human instead of giving me a choice? How do I get an incorrect bill addressed and resolved? #Unacceptable “ask jack” service. #help
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Roland
(@Roland73619763) reported
@FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******
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ph
(@PG13A) reported
@Fidomobile your company makes just over $3000 a year from my family and delivers super service vs what’s advertised as prestigious yet @FidoSolutions can’t even reply to my messages having me wait an hour and 45 minutes since the last reply. Network and customer service issues