Fido Outage Report in Welland, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Welland, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (31%)
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E-mail (3%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Welland, Ontario
Latest outage, problems and issue reports in Welland and nearby locations:
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile you should give us all credits for however long phone service is down for.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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arusha
(@Abbaniii) reported
@Fidomobile @FidoSolutions I’ve never been this frustrated and disappointed with your service before. Your employees gave me incorrect information, promised to have the issues FROM YOUR END resolved within 48 hours and then take more an 1 week for a simple internet installation?
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Seonhosii1972
(@seonhosii1972) reported
@Fidomobile @FidoSolutions Hi, I was told that Pinal at credit operations would call me back within 48 hours to help me resolve my issue. That was on Jan 30, I’m still waiting for the call back, this was an appointment made by one of your agents.
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Irena Li
(@Aquairena) reported
@Fidomobile Your call center manager screwed my day. I have never seen my husbands talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”
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Taran Sharma
(@taransharmadeep) reported
@Fidomobile @FidoSolutions I just had a the worst customer experience solution call. I called to request removal of one additional roam likehome charge, the specialist on the call wasn’t trained at all and after 49 mins, hung up on me without providing solution. Crazy!
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Seonhosii1972
(@seonhosii1972) reported
@Fidomobile Hi, trying to very hard to settle up my account since October 2022 and my account has been cancelled since Dec 2022 but I keep getting billed. Why? Can a supervisor or manager please help me here. Thanks.
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CircularLogic
(@CircularLogic89) reported
@Fidomobile Hello Anthony, I don't have an issue. They questioned whether the credit would apply to first bill. Just pointing out it states third invoice
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Arushi
(@tanu_arushi) reported
@Fidomobile without my acknowledgement, add-ons were cut by suggesting a new plan. Customer executive didn't tell the change on a call. What I got was a mail which was in my junk folder that I got to know after 45 days. I charged 281$ for long-distance. Unprofessional behavior
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Seonhosii1972
(@seonhosii1972) reported
@FidoSolutions @Fidomobile I would only like to speak with Pinal and no one else. She’s the agent who helped me closed and cancel my account on Dec 23, 22. I have already tried to resolve this issue twice with other agents but am only finding different excuses.
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Irena Li
(@Aquairena) reported
@CircularLogic89 @Fidomobile One helpful rep on my third call confirmed that the promotion was never set up at the beginning. So if I wait until my third or fourth or fifth bill, I will still be charged for the full monthly fee with no monthly discount and no credit on the activation fee.
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Utkarsh Pandey
(@Utkarsh04351862) reported
@Fidomobile @FidoSolutions Irecieved a mail claiming that I'm liable of 288CAD as a phone bill to Fido but I don't have a postpaid account at Fido I have a prepaid account. And all the information that it is mentioning is wrong about me. It's just the mail, which is correct Help