Fido outages and service status in Welland, Ontario

Problems in the last 24 hours in Welland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Welland, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Welland, Ontario

Latest outage, problems and issue reports in Welland and nearby locations:

• 
  Keith Watts (@keithwattsradio) reported 14 minutes ago from Welland, Ontario

  @Fidomobile you should give us all credits for however long phone service is down for.

• 
  Keith Watts (@keithwattsradio) reported 41 minutes ago from Welland, Ontario

  @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

• 
  Keith Watts (@keithwattsradio) reported 42 minutes ago from Welland, Ontario

  @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

• 
  Keith Watts (@keithwattsradio) reported 52 minutes ago from Welland, Ontario

  Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Evan (@evanoftheyukon) reported 6 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  Lizzie Fry (@liz_boof) reported 7 minutes ago

  @Fidomobile I ended my contract with you on August 25th, yet you still bombard me with emails claiming I owe you $200+. Your online chat team won’t resolve it and I can’t visit in store or call because I no longer live in Canada. Please fix this before you ruin my credit score.

• 
  Prab (@Prab28145294) reported 13 minutes ago

  @Fidomobile @fidomobile need someone from Fido to see why my travel plan is not working that I paid for already

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 13 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

• 
  Flair905 (@NHGANG240) reported 15 minutes ago

  @Fidomobile is the WORST company on Earth

• 
  connor (@_connorrr_) reported 16 minutes ago

  @Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.

• 
  Chelle (@traaashpanda) reported 17 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Oma (@Oma2414) reported 18 minutes ago

  @Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.

• 
  cali dreamer (@cali_dreamer12) reported 18 minutes ago

  @Fidomobile your customer service is the worst

• 
  Josh Robins (@joshie2424) reported 22 minutes ago

  @Fidomobile It got fixed. Fido refused to acknowledge it was your cellular system. Once articles came out your company did something. Terrible service.