Fido Outage Report in Welland, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Welland, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (18%)
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Total Blackout (17%)
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E-mail (3%)
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Wi-fi (2%)
Live Outage Map Near Welland, Ontario
The most recent Fido outage reports came from the following cities: Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls |
Phone | |
| Welland |
Phone | |
| Niagara Falls |
Internet | |
| Welland |
Internet | |
| Thorold |
Internet | |
| Thorold |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Welland, Ontario
Latest outage, problems and issue reports in Welland and nearby locations:
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile you should give us all credits for however long phone service is down for.
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Keith Watts
(@keithwattsradio) reported
from
Welland, Ontario
@Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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JoshKorn
(@JoshKorn) reported
@Fidomobile, after discovering that my data-only feed had been “paused”, and trying to unpause it, I discovered what your “customer service” is really about: - trying to pay extra got me an error message with a phone number that said it was discontinued; - calling your support number got me a bot that kept saying “again” when I asked to speak to a human; - going to the nearest FIDO store got me two guys who tried to sell me a more expensive plan AND bill me $20 for the transaction; - I never did get the promised callback from your agent. What I did do was contact your competitor 100 yards from you in the mall, and got exactly what I wanted in about 5 minutes, for a better price, and they waived the transaction fee. Facts are that you don’t care one little bit about your customers. You’re a disgrace to all dogs. Good riddance.
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Har2424
(@Har24242) reported
@Fidomobile Why can't I talk right away to the customer service?
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Peyton Sawyer
(@3Sawyer) reported
@Fidomobile you raised my bill $3 a month and you told me it was to provide better service. Since you raised my bill: 1. My data service has been slow and constantly being switched to 4G which can't even load a Google search. 1/3
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Har2424
(@Har24242) reported
@Fidomobile Why we have to book a call? Why can't there are no customer service people at the same time? It was before ..Fido what's to save money not to hire more people but when the phone and plan comes they charged heavy
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Har2424
(@Har24242) reported
@Fidomobile one of the worst companies and worst customer service I am supposed to get $75 one time credit on my bill it's not there when I call it says I have to request a call back really? Why can't we talk with customer service right away? And they don't work on weekends
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✝🙏🍁 SimplyBlessed 🐈🦇🐘
(@MacnChzPlz) reported
@Fidomobile After sitting with this all day, I still feel I must add: It's disappointing when your rates go up, yet your customer service goes down. I speak as someone who worked in customer service for almost 50 yrs. Fido used to be set apart in excellence in that regard, imo.
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Chris Botha
(@ChrisBotha29305) reported
@Fidomobile Thx Maude, we arrived at our international destination and roaming did not work as expected, ended up making alternative arrangements and canceled my service with Fido.
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Phoenix🕉️
(@Phoenix25R) reported
@Fidomobile My issue isn’t about “answering questions.” It’s about the timing of the call. If I have to wait two days, I might as well visit a store and fix it myself. What’s the point of “online customer service” if urgent issues can’t be handled promptly?@Fidomobile
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Chris Botha
(@ChrisBotha29305) reported
@Fidomobile Your AI agent is doing everything in its power to prevent me to speak to a real person. I'm having technical issues and I'm beyond frustrated as a new customer... not cool @Fidomobile not cool.... @Rogers
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Phoenix🕉️
(@Phoenix25R) reported
@Fidomobile Yes, the appointment is in two days. By then, I might as well go to a store and have the issue resolved myself. What’s the point of offering "online customer service" if urgent issues can’t be addressed in a timely manner?@Fidomobile