Fido outages and service status in Welland, Ontario

Problems in the last 24 hours in Welland, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Welland, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Welland, Ontario

Latest outage, problems and issue reports in Welland and nearby locations:

• 
  Keith Watts (@keithwattsradio) reported 24 minutes ago from Welland, Ontario

  @Fidomobile you should give us all credits for however long phone service is down for.

• 
  Keith Watts (@keithwattsradio) reported 36 minutes ago from Welland, Ontario

  @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

• 
  Keith Watts (@keithwattsradio) reported 42 minutes ago from Welland, Ontario

  @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

• 
  Keith Watts (@keithwattsradio) reported 59 minutes ago from Welland, Ontario

  Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chelle (@traaashpanda) reported 7 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Ronalda Jones (@RonaldaMJones) reported 12 minutes ago

  @Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!

• 
  Mark (@fatmarky) reported 13 minutes ago

  @Fidomobile my phone’s reception has cratered since your network went to 5G

• 
  Marshall (@Oilers4Evr) reported 13 minutes ago

  Looking for a new cell phone carrier as @Fidomobile is absolutely terrible. They can offer a plan for $45/month to new customers but existing customers have to pay $65 for the same plan.

• 
  Shrikant Gupta (@Shrikan15918909) reported 14 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Arosha liny (@shalini_aro) reported 16 minutes ago

  @FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!

• 
  Intrepid Critic (@Who_knewit) reported 20 minutes ago

  @Fidomobile why is service so utterly **** at Lakeshore and Mississauga Rd?! I barely get data, I can never make effing calls. I've got to restart my phone constantly to get service here and it's been almost 3 years of it now! I'm nearong my wits end!

• 
  Rishiii (@rishitemani) reported 22 minutes ago

  @Fidomobile do you think customer wouldn’t pay attention and you can charge em whatever your if they find Fido will say sorry and will do the correction ?? This is call rip off, shame on you @Fidomobile now you will ask for to send me private msg so you can save your image 😡😡😡

• 
  Ad'Amore (@A_d_Amore) reported 23 minutes ago

  @Fidomobile I switched to a $27 plan that covers US roaming and free calls to 27 countries. After switching there are significant glitches that did not happen before. Is this a low tier service?

• 
  C (@Craig17981815) reported 25 minutes ago

  @Fidomobile does having the rogers card also give fido customer the free roaming days?