Fido Outage Report in Kilworth, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Kilworth, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Kilworth, Ontario
Latest outage, problems and issue reports in Kilworth and nearby locations:
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Pcofwork (@pcofwork) reported from London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Saleh Hussein (@engrsaleh) reported from London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Pcofwork (@pcofwork) reported from London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Tim Hodges (@BigTimHodges) reported from London, Ontario
Fido home Internet down for the second time this week. :-(
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Jeremy McCall (@jmccall54) reported from London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Pcofwork (@pcofwork) reported from London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Malcolm Richards (@Malcolm91299043) reported from London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kaila Butler (@kaila_butler) reported
Hey @Fidomobile - ordered a new phone a couple of weeks ago now and FedEx is telling me it was delivered to the wrong address. I've received all the paperwork about the upgrade but not the phone, so I clearly didn't give you the wrong address.. Can I get some help pls?
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LØGAN (@LOGANHYT10) reported
@Fidomobile When is fido going to get #5G ? and can’t you use Rogers Network since You already do?
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ramya pravallika (@r_jakkam6) reported
@FidoSolutions @Fidomobile On top of that, the supervisor named "Jill" hung the call on face and when I called back, the agent said I'll receive a call as the supervisor was busy with other customer. How can a supervisor take over other customer while on call with customer?
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Priyanka Das (@Das1986Priyanka) reported
@Fidomobile continued..so I am being asked to wait for another 3-4 weeks,making it a total of 3 months of wait to get a minimal amount of 26.88 cad when I have paid 500 cad monthly bills at times.Multiple Case ids registered,no time for supervisors to listen to customer concerns.
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Welcome back America, we missed u -🌏 (@sparklyfknfairy) reported
@Fidomobile Was on the phone over an hr with zero help or outcome. Being told everything is my fault when i didnt get an email about my bill. Being over charged the last few months when i think im paying on time. Not able to set up automatic payment from my phone n being talked to like im
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greenbox (@silentpingu) reported
@Fidomobile my fido home internet is not working. I am trying to contact fido but none of the options take me to a representative. Why do you have terrible customer service? I am working from home and kids in this house need the internet for school.
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#governMental (@urbankritik) reported
@Fidomobile Worst customer service provider ever! I am cancelling all 3 lines I subscribed to 3 days ago. Never to return back to Fido again... everyone, please be aware... if you get a call from their WinBack team, tell them to F***Off.
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Pcofwork (@pcofwork) reported
@Fidomobile How do I return a device? I never opened the box, and I need to get it back to you, ASAP!
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Priyanka Das (@Das1986Priyanka) reported
@Fidomobile continued.... Yet the credit amount cheque has not reached me till date and it has been 2 months.I was told it takes 3 weeks. First call made to ask them to update my address for the cheque to be sent.Somehow the postal code noted by the customer service rep was wrong
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Welcome back America, we missed u -🌏 (@sparklyfknfairy) reported
@Fidomobile Never in my entire time with fido have i had such a terrible experience with a rep or supervisor. Thinking of switching now