Fido Outage Report in London, Ontario
Why is my Fido service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes N6G , N5V and N5X .
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- Phone (56%)
- Internet (28%)
- E-mail (9%)
- Total Blackout (3%)
- Wi-fi (3%)
Live Outage Map Near London, Ontario
The most recent Fido outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 11 days ago |
|
London
|
Internet | 22 days ago |
|
London
|
Wi-fi | 24 days ago |
|
London
|
1 month ago | |
|
London
|
Wi-fi | 3 months ago |
|
London
|
Internet | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
-
Pcofwork (@pcofwork) reported from London, OntarioIf you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
-
Saleh Hussein (@engrsaleh) reported from London, Ontario@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
-
Jeremy McCall (@jmccall54) reported from London, Ontario@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
-
Malcolm Richards (@Malcolm91299043) reported from London, OntarioWe pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
-
Pcofwork (@pcofwork) reported from London, Ontario@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
-
Heather Kirk, PhD (@madamekirk) reported from London, OntarioIs anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
-
Tim Hodges (@BigTimHodges) reported from London, OntarioFido home Internet down for the second time this week. :-(
-
Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
-
Pcofwork (@pcofwork) reported from London, Ontario@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
-
Gary Zee (@gaz2002) reported from Middlesex Centre, OntarioHey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
rajesh (@rajeshtwee) reported@Fidomobile they charged me 70 CAD for using 3G service but why Fido gave initially 3G sim when I my phone is 4G compatible. Please take action on the issue 437-910-1057
-
Intrepid Critic (@Who_knewit) reported@Fidomobile Now, if calls didn't take an hour to complete it wouldn't be an issue. But calling you guys for anything takes about an hour. It sucks.
-
Seba-RVR (@seba_rvr) reported@Fidomobile The problem is that I won’t be in Canada at that time. Since I’m leaving before the 4 weeks, I need you to refund my money earlier or in some other way.
-
Kevin (@sierralad) reportedIn short, @Fidomobile sucks, and anyone on that network should switch. I'm going to. Hell, I'm looking at new providers right now.
-
tooomkmkmk (@tmkeycn52xxx) reported@Fidomobile Thank you for your reply. I’m sorry, but I’m not comfortable speaking on the phone due to a past negative experience with a customer service call. I would really appreciate it if we could resolve this matter through DM or email instead.
-
Kryss Kroniks (@KryssKroniks) reported@Fidomobile Twice now we have been charged roaming fees, from the US, yet we haven't left the country in 25 years. We've tried to contact them and were told we have to schedule a call back, three days later. WTF? Time for a new provider.
-
Kryss Kroniks (@KryssKroniks) reported@Fidomobile Maybe put more effort into customer service instead of this woke ****.
-
Assiduous (@MrsC72) reported@Fidomobile What we need done to the account can't be done on our end, it must be done on Fido's end of things. I need a phone number to reach a live customer service agent/supervisor/manager. The appointment call back has been a failure 3x now. Need a solution other than call back.
-
🇺🇦 🇵🇸 Paul the Taxman 🇵🇸 🇺🇦 (@pcroft) reportedJust a gentle warning. If you are a @Rogers or @Fidomobile customer, they just laid off about 800 people from a 3rd party support centre. Customer service sucks already and is about to get worse. @foundeverglobal
-
Nishant Ahlawat (@ahlawatwrites) reported@Fidomobile have you blacklisted @oneplus . My 5g phone is not compatible with your new network where you have phased out 3g network . And you are charging unjust charges without notice. The best part is support team says they can't help.