Fido

Fido Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N5Y.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 11/19/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • Malcolm91299043 Malcolm Richards (@Malcolm91299043) reported from London, Ontario

    We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Fidomobile curiosity did not bring me here. Originally I came for a phone and a contract but fido shafted me and negated on their customer service persons promise and guarantee to me. And Fido is incapable or unwilling to say they were wrong and they want to make it right.

  • sharingneedles Shirley (@sharingneedles) reported

    @Fidomobile id like to know why, after 14 yrs of being with fido w no issues, why in the last 2 months does my phone, AT LEAST every 2 days, tell me there's no sim card and my phone is good for Emergency use only? Then my phone is useless for 1 to 2 min, what is going on!

  • nikoman_mt Anika (@nikoman_mt) reported

    @Fidomobile I need to cancel/pause my service! I can't seem to reach anyone on the phone and there are no options to pause service ON the app.. Please advise!

  • alex7egli Alex Egli (@alex7egli) reported

    @Fidomobile I can't login to the My Account app anymore. Everytime I try to login it just crashes after I submit the login form. I already tried resetting the password to make sure it wasn't just a wrong password. It just started happening today, I'm on Pixel 4.

  • Amber1Sana Sana Amber (@Amber1Sana) reported

    @Fidomobile @Fidomobile worst customer service received by manager olga emplyee id i1648770376, as when i complained to her about wrong charges she kept talking over me and when i asked her to listen to me she hung up on me

  • PeterMuirlives Pete Muir (@PeterMuirlives) reported

    @JustinTrudeau Gee. Any way of stopping cell providers @Fidomobile or @BellMobility from cutting off a person's cell service and then continuing for a couple years in charging for service never received? #fidoservice is for the dogs. #Bellmobile is no better, calling a dead friends wife for $

  • 1_tongzz 1Tongzz (@1_tongzz) reported

    @Fidomobile @ShayLia_ @Elisapie Why u service always get problems???

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Fidomobile if Fido customer support made guarantees and promises but then someone else tells you the next day that they wont hold to the promises made, tell you they dont know who the representative was then you would lose any trust or respect for the company.

  • morgonroth B.Morgonroth 🇨🇦 (@morgonroth) reported

    @Fidomobile I did not receive any money off of my May bill because of your service intruption a few weeks back. I am wondering why? I would like $$ off my bill because your service intruption caused alot of grief for my bf and I. He lives abroad and we were speaking live.

  • KH449 kh (@KH449) reported

    @Fidomobile how come your online support chat doesnt work. I can never get through to anyone. I ordered a tablet, I paid for a tablet, I don't get shipped a tablet