Fido service status in London, Ontario

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Internet	13 days ago
London	Internet	24 days ago
London	Wi-fi	26 days ago
London	E-mail	1 month ago
London	Wi-fi	4 months ago
London	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

• 
  Pcofwork (@pcofwork) reported 6 minutes ago from London, Ontario

  @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

• 
  Saleh Hussein (@engrsaleh) reported 15 minutes ago from London, Ontario

  @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

• 
  Jeremy McCall (@jmccall54) reported 25 minutes ago from London, Ontario

  @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

• 
  Tim Hodges (@BigTimHodges) reported 46 minutes ago from London, Ontario

  Fido home Internet down for the second time this week. :-(

• 
  Gary Zee (@gaz2002) reported 46 minutes ago from Middlesex Centre, Ontario

  Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

• 
  Pcofwork (@pcofwork) reported 57 minutes ago from London, Ontario

  If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

• 
  Pcofwork (@pcofwork) reported 60 minutes ago from London, Ontario

  @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy Zhao 🇺🇦 (@jzfromcalgary) reported 9 minutes ago

  Got my bill and there was no credit from @Fidomobile for the outage. Why let us down even more?

• 
  Apu Kumar Ghose (@apukumarghose) reported 14 minutes ago

  @Fidomobile I am unable to contact any customer service agent by calling 611. It always sends me to bot. How can I close my account? My account contains 2 mobile numbers. I found the service of Fido is getting worse.

• 
  Kyle Fortch (@Kfortch) reported 16 minutes ago

  It’s actually embarrassing how bad @Fidomobile customer service is. And their network in general. Switching companies ASAP! Maybe to one that doesn’t lose service for days. Who should I go with ? @Bell_Support maybe?

• 
  CessaP 🌸 she/her (@CessaPerry) reported 17 minutes ago

  @Fidomobile why are your ethics so bad that U offer a good data deal 2 one phone number I pay for monthly, but rip off the other one? #unethical a phone I bought in full last month given told 15G $40/month yesterday but won’t offer same 2 my other number I’ve had for decades. 🤮

• 
  Steve Daly🇨🇦🇺🇦 (@SteveDaly15) reported 19 minutes ago

  @Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.

• 
  soheil_mz (@soheilmazinani1) reported 20 minutes ago

  @Fidomobile Hi 👋 guys i just wanna share one of my terrible experiences i had recently with rogers. I recived call from rogers .and a person told me a device you return to us has missing part They told we will charge you whole of price of phone and i was shoked maybe this call is scam call

• 
  Gee Host (@HWMGhost) reported 22 minutes ago

  @Fidomobile @RogersMobileCa Not happy with the current state of your service. Over 100 a month and data is still slow and won't load Twitter and YouTube. Switching up

• 
  Frannie (@Ms_Okoye) reported 25 minutes ago

  @Fidomobile so I didn't get my rebate for the service outage in my bill....what's that about?

• 
  Kattrailruns🇨🇦 (@minigoldendoodl) reported 29 minutes ago

  So I get an email from the CEO of Rogers informing me I’ll be receiving a credit equivalent of 1 day on my cell phone bill for the #rogersoutage. (Whoop-d-do) I get my bill today from @Fidomobile with no discount! #wtf!!! Anyone else experience this?

• 
  jer clarke 🌿 𝓉𝒽𝑒𝓎 (@jerclarke) reported 29 minutes ago

  Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃