Fido

Fido Outage Report in London, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in London come from postal codes N5Y.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 11/29/2023 13:10

November 29: Problems at Fido

Fido is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Wi-fi
CanadaLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • alexanissimoff A missmaff (@alexanissimoff) reported from London, Ontario

    @Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though

  • Malcolm91299043 Malcolm Richards (@Malcolm91299043) reported from London, Ontario

    We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

  • madamekirk Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • gagan_R gagan (@gagan_R) reported

    @Fidomobile DO NOT USE FIDO Had a worst customer service experience today

  • Kris_lings Kris (@Kris_lings) reported

    @Fidomobile added my new phone profile under someone else account, and now they want me to pay the entire cost of device to create a new account for me. WTF #Fido??? I have requested to cancel this BS. 2/3

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Airtel_Presence @Fidomobile It's been more than 4 days. Even after more than 10 calls to fido/Roger/Airtel, not getting Roaming on fido number from Canada . Can I expect any resolution ? Its seem to be Roaming partnership issue .

  • CrazySteveC Steve (@CrazySteveC) reported

    Trying to upgrade my phone, and Fido’s system was down. The employee in Sunridge mall has some dumb attitude. And all other locations are not picking up. Definitely won’t be going to that location again @Fidomobile

  • melissaep Melissa Perry-Clemens (@melissaep) reported

    @Fidomobile decided to get a new plan with you folks and placed an order online for express pickup. It’s now been 2 hours at the store due to issues with your system. Super frustrated - is there anything that can be done?

  • Raasda1 Raasda (@Raasda1) reported

    @Fidomobile @FidoSolutions I accepted an offer from Fido Win back but didn’t get a confirmation email. After a couple of days, I called Fido customer service and they had no record of the order and “no notes” were left on my account. I’m confused. Did Fido rescind the offer?

  • 197rosemont Dj Staz (@197rosemont) reported

    @Fidomobile Hi Fido, Is it normal that i have to call 11 times YES 11 times (20 hours of my time lost over the phone and Chat) to have an issue That no agent is able to solve, No Mananger calls me back when i requested it ..?

  • Kris_lings Kris (@Kris_lings) reported

    @Fidomobile Now I also have a dent in my credit report for no reason. For an account I'm cancelling only bcoz of #Fido's error. Worried after returning device they will scam me more. WTF was I thinking. Sticking to Telus 🙏. 3/3

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Fidomobile Hoping for resolution this time 🙏 @FidoSolutions

  • gagan_R gagan (@gagan_R) reported

    @Fidomobile Worst customer service ever