Fido Outage Report in London, Ontario

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Internet	7 days ago
London	Internet	18 days ago
London	Wi-fi	20 days ago
London	E-mail	1 month ago
London	Wi-fi	3 months ago
London	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

• 
  Avin Jayasuriya (@jayasuirya) reported 2 minutes ago from London, Ontario

  @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

• 
  Saleh Hussein (@engrsaleh) reported 2 minutes ago from London, Ontario

  @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

• 
  Jeremy McCall (@jmccall54) reported 4 minutes ago from London, Ontario

  @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

• 
  Pcofwork (@pcofwork) reported 18 minutes ago from London, Ontario

  @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

• 
  Gary Zee (@gaz2002) reported 23 minutes ago from Middlesex Centre, Ontario

  Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

• 
  Tim Hodges (@BigTimHodges) reported 33 minutes ago from London, Ontario

  Fido home Internet down for the second time this week. :-(

• 
  Pcofwork (@pcofwork) reported 35 minutes ago from London, Ontario

  @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

• 
  Pcofwork (@pcofwork) reported 47 minutes ago from London, Ontario

  If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Libin (@seanlibin) reported 12 minutes ago

  Wow @Fidomobile your customer service has become unbearable. You cannot speak to an agent except to book a call a day or two later. Been a customer since 1997 (before Rogers bought Microcell). It’s time to go. Was a good run.

• 
  Jeel Jivani (@jivani_zeel) reported 12 minutes ago

  @Fidomobile went back to India and there were incoming messages for code verifications that I wasn’t aware that I would get charged. Fido charged me $45. I did confirm with customer service agent when I signed my contract. The Cx agent is not helping at all. $45 is outrageous.

• 
  K A S H I (@RogannJosh) reported 16 minutes ago

  @Fidomobile You network is down or what, calls are not going through

• 
  𝕒𝕤𝕙𝕝𝕖𝕪 𝕝𝕠𝕨𝕖 (@yeahwellso) reported 20 minutes ago

  @Fidomobile why don’t I have home internet. Please help!!

• 
  Noor (@Lightwhatever) reported 21 minutes ago

  @Fidomobile @FidoSolutions after waiting for my callback appointment all day i get to hold for over 20 mins then you hung up on me and i cant get anyone to ******* answer me. Yesterday i was on hold for over 2 hours and while speaking to someone finally i get hung up on #WTF

• 
  Abhinav M (@abhinavmahajan_) reported 21 minutes ago

  @FidoSolutions @Fidomobile After a frustrating wait time on a refund I am tweeting hoping someone might act on it. I have a bill credit due to overpayment pending for Sep. Now, after waiting n numerous follow-ups I have given next date till 12 Dec. #fido #phone #COMPLAINT

• 
  Aaron Dyck (@Aaron_Dyck) reported 21 minutes ago

  @raaul26 @Rogers @Fidomobile I’m down in Sask….

• 
  Rahul Sharma (@raaul26) reported 22 minutes ago

  Is @Rogers @Fidomobile network down again??

• 
  Aaron Artindale (@AaronArtindale) reported 22 minutes ago

  @Fidomobile is there an outage in the Ottawa area?? I know alot of people including myself that are having issues making phone calls

• 
  Dino Mani (@DinoMani2) reported 23 minutes ago from Toronto, Ontario

  @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives