Fido

Fido Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N5Y.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 11/21/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • Malcolm91299043 Malcolm Richards (@Malcolm91299043) reported from London, Ontario

    We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HowKold Howard Kohl (@HowKold) reported

    @FerretSquid13 @FidoSolutions @Fidomobile To be fair...That's probably the best advice they could give. Signal and whatsapp do work

  • anniieang Annie (@anniieang) reported

    @tonytremain It’s been a day without service, can’t count the loss of business....still waiting #fidooutage #fidodown @Fidomobile @Rogers

  • Samscaf LC citizen (@Samscaf) reported

    @Fidomobile hi am Uber delivery driver I couldn’t use my application to work since this morning due to Fido internet problem unfortunately I lost my all my day Revenu

  • diosaa_s sassy (@diosaa_s) reported

    5:46 PM STILL NO SERVICE, y’all owe me money @FidoSolutions @Fidomobile

  • ButtahBelieve Buttah Believe It! 🏳️‍🌈🇨🇦🤦🏻‍♀️ (@ButtahBelieve) reported

    @FidoSolutions @Fidomobile Ok what's going on? This is ridiculous. It's been almost 18 hours! This isn't a "minor" or "intermittent" issue anymore. Why can't you tell us what's really going on? Did an asteroid smash into your satellite in space? I was with Koodo for over 10yrs and regret switching to Fido!

  • rjrhausauer Richard Hausauer (@rjrhausauer) reported

    @Fidomobile your response to the issues was to shut down all avenues of customer support. You could at least he helping your customers set up wifi calling since you're unable to keep your service running. Instead you in st show us you really don't care.

  • BhupeshGiri9 Bhupesh Giri (@BhupeshGiri9) reported

    @Fidomobile fix your network asap, will switch otherwise, this is not a joke, couldn’t able to communicate to our customer since morning. How long you need to fix this? Very Sad to see this happen to Country Like Canada. 😟😟

  • Kari_Events Kari Lywood Events (@Kari_Events) reported

    @RogersHelps @Fidomobile still experiencing phone and data issues.

  • MissEvaBee Ms EvaO (@MissEvaBee) reported

    @FidoSolutions @Fidomobile Is the network back up?

  • RaviSac91633935 Ravi Sachdeva (@RaviSac91633935) reported

    @Fidomobile When can i resume receiving phone calls / making calls. Sendingreceive texts ? How long for this outage? Any update the cause ?