Fido

Fido Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N5Y.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 12/01/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • RPSingh17574863 R P Singh (@RPSingh17574863) reported

    @Fidomobile Worst service I have seen ever in my life. I got huge amount of bill and there is no intimation. I asked your associate to add and he added plan from my next month. I will drop Fido services.

  • devang_mehta33 Devang J. Mehta (@devang_mehta33) reported

    @Fidomobile Dear team, I am out of Canada and the mobile services automatically started roaming. I am not using my mobile roam and so please don't activate roaming on my number. I tried finding your support but "Ask Jack" doesn't seem to help as expected.

  • DidierSacy Didier Sacy (@DidierSacy) reported

    @Acrxe @Fidomobile My frien have same bad experiance then you ! #MeToo Terrible customer service!

  • hoodedsomm Gareth Nordholm (@hoodedsomm) reported

    @TELUSsupport What the heck is going on here guys?? I've spent the last hour and a half working on an issue and then transfer me to nowhere??? This is ridiculous. I'm terminating service and calling @Fidomobile right now. #anticustomerservice

  • karol_kuber Kuber Karol (@karol_kuber) reported

    @Fidomobile i have subscribed to an add on which provides me 1500 mins of international calling to specific countries. But I'm unable to track the usage of the mins on your Android app and website. Pls help me i don't want unnecessary overages

  • ReikoReis Rei Reis (@ReikoReis) reported

    @Simon16552084 @Fidomobile it's been weeks and every time I call they tell me to call again...definitely thinking of leaving them over this poor service, especially as my previous contract is up and I'm free to move on.

  • Acrxe B (@Acrxe) reported

    @Fidomobile What is wrong with your customer service? I've waited over 5 hours and there's nobody there to help.

  • xaloux Siham (@xaloux) reported

    @Fidomobile I went to your Markville location to get a new phone plan for my mom and was very impressed with the level of patience and customer service of your staff. They treated my elderly mom very well! #CustomerService

  • Cynderbug Cyn (Chiew) Priest (@Cynderbug) reported

    I have been with @Fidomobile for over 10 years. 10 years - unheard of type of loyalty. After spending 3+ hours with their tech, they didn’t follow up after I had to hang up & reset my phone. I couldn’t send any text messages.

  • sailingjayne Jayne Pattison (@sailingjayne) reported

    @Fidomobile terrible terrible company. promised a loyalty discount- to switch spouse over; now no record of the chat that promised it. They don't know anything about it now! Do not use FIDO they are the worst service