Fido Outage Report in London, Ontario

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Internet	12 days ago
London	Internet	23 days ago
London	Wi-fi	25 days ago
London	E-mail	1 month ago
London	Wi-fi	4 months ago
London	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

• 
  Pcofwork (@pcofwork) reported 11 minutes ago from London, Ontario

  @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

• 
  Pcofwork (@pcofwork) reported 11 minutes ago from London, Ontario

  @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

• 
  Pcofwork (@pcofwork) reported 23 minutes ago from London, Ontario

  If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

• 
  Tim Hodges (@BigTimHodges) reported 27 minutes ago from London, Ontario

  Fido home Internet down for the second time this week. :-(

• 
  Jeremy McCall (@jmccall54) reported 31 minutes ago from London, Ontario

  @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

• 
  Saleh Hussein (@engrsaleh) reported 33 minutes ago from London, Ontario

  @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

• 
  Gary Zee (@gaz2002) reported 47 minutes ago from Middlesex Centre, Ontario

  Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay Larose (@jay_larose) reported 5 minutes ago

  @Fidomobile Hey! I am in Ottawa and haven’t had wifi for 3 days due to storm.. they’re saying it might be another 2 days before we get it back. As a loyal customer of over 20 years w Fido is it possible to get additional data?!? I have a 2.5 year old and she needs entertainment!

• 
  Barrhaven Guy (@BarrhavenGuy) reported 5 minutes ago

  @Fidomobile what is happening with Fido’s service@in the west end of Ottawa? Since the storm, I have had no data for nearly 24 hours, and half my calls won’t go through. #unacceptable

• 
  mary mary (@amazontoronto) reported 6 minutes ago

  @Fidomobile How do I contact Office of Pres at FIDO or FIDO ombudsman. Misinformation and service problems. Thank you

• 
  💀A$AP Mommy🤱🏼🎩 (@lynnbaileyrose) reported 6 minutes ago from Ottawa, Ontario

  @Fidomobile #fido internet started having crazy connectivity problems about a month ago and now, this week, it rarely connects at all… i’ve talked to the bot and watched their suggestion video… tried everything , the internet is there but says “no connection”😒@FidoSolutions

• 
  Jonathan Crone (@FurnByJonathan) reported 11 minutes ago

  @Fidomobile @FidoSolutions Power out across a large swathe of Ontario, home internet is down, & you’re sending alerts you’re going to cut off people’s data due to usage caps? I’ve been a Fido customer since before the network was publicly live: guess how fast I will drop you!

• 
  allen (@who_is_allen) reported 12 minutes ago

  @Fidomobile is the worst, total rip off !!!!!

• 
  Straker (@Onelovepeace7) reported 12 minutes ago

  @Fidomobile Fido roaming charges are a scam!!! Cancel your Fido contract today!!!

• 
  Aaron Hamill (@hamillaaron) reported 12 minutes ago

  Day 4 of @RogersHelps @Fidomobile home internet being completely out. Website says no known issues. No communication on FB or Twitter about the outage. No estimate for resumption of service. I'm pretty patient and honestly thankful we didn't lose power, but this is ridiculous.

• 
  High Chaparral Hudson’s mom, Melinda H. (@MGH33801) reported 15 minutes ago

  @campbellru24 @Fidomobile @FidoSolutions I wish I could do something to help, as it is, I’ll think of you and hope the situation improves soon.

• 
  🅂🄴🄽🅂🄴🄸×🅂🄰🅅🄰🄶🄴×🅂🄷🄸🄽🄾🄱🄸 (@YongeSavagePSA) reported 19 minutes ago

  @Fidomobile struggling with my data & @Rogers struggling with my internet. Y'all good? It's giving 2003 blackout