Fido Outage Report in London, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (45%)
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Wi-fi (5%)
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E-mail (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Tim Hodges
(@BigTimHodges) reported
from
London, Ontario
Fido home Internet down for the second time this week. :-(
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Jeremy McCall
(@jmccall54) reported
from
London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Pcofwork
(@pcofwork) reported
from
London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Heather Kirk, PhD
(@madamekirk) reported
from
London, Ontario
Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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A missmaff
(@alexanissimoff) reported
from
London, Ontario
@Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Saleh Hussein
(@engrsaleh) reported
from
London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Malcolm Richards
(@Malcolm91299043) reported
from
London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Jindal
(@amitjindal108) reported
@Fidomobile AC 222888612 service cancelled equipment returned but no refund yet, returned on Jan 7 vide canada post no news very frustrating no number to call
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XO🧔🏼
(@ThejideGrand) reported
This @Fidomobile customer service doesn't wanna call the manager, she put me on music for almost 30mins. no hello no nothing yet i pay over $250 monthly. uhm
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Sarah Barber
(@barberinottawa) reported
@Fidomobile @FidoSolutions My new hobby during the pandemic: Spend hours on hold with fido to fix Major errors on Fido's part, that I have been assured were corrected....but not...multiple times! 63 minutes and counting on hold with the same two songs on repeat... #letdown
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sandeep kumar
(@kmr_sandeep) reported
I complaint but after that the fido app shows error @Fidomobile how many times I have to complaint.
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Kelland Fairweather
(@k_design7) reported
hey @Fidomobile Whats going on with your services? I keep getting a "We hit a snag" alert whenever I try to log into the website or app. Ive changed my password many times, different computer and cleared my history. No Luck. And your 1-888-481-3436 was no help
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stunned
(@stunner____) reported
@FredDouglasssss @Rogers @Fidomobile A couple? They shut down a whole radio station MID AIR #disrespectful
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Becky♥ 🇭🇹
(@DMissBecky) reported
I’m a good customer and I always pay on time. So much to for being a loyal customer! @virginmobilecan Maybe @Fidomobile will appreciate that!
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Well, it's cow year now.
(@DecaireRobert) reported
Why is the @Fidomobile website such garbage? I'm just trying to look at phone plans and it's giving me a loading animation literally every time I click a page for about 20 seconds. You're a telecommunications company. This should embarrass you.
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Arvind Balaji
(@ArvindBalaji17) reported
@Fidomobile Charged $60 for an account when I didn’t even receive the sim card. On 8th jan, i was assured that my account will be cancelled with no charges. Still have a balance owing. After a 2 hr call with C.S rep, I was told to pay for a service i didn’t use. Unacceptable.
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lisa
(@lisaeoxox) reported
@Fidomobile your website sucks..nothing works on it...you keep sending me emails saying to call you guys but you know...you guys cut me off so how am I supposed to get a hold of you if the live chat wont work and i cant call.. Ridiculous