Fido

Fido Outage Report in London, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 09/15/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • Malcolm91299043 Malcolm Richards (@Malcolm91299043) reported from London, Ontario

    We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • BadShah_89 The Bad Shah (@BadShah_89) reported

    @Fidomobile @Rogers you guys are the scum of the earth. Your customer service hangs up 3 times on me and and says they are transferring me to a supervisor.

  • sibaditya Sibaditya Maiti (@sibaditya) reported

    @Fidomobile @FidoSolutions I have paid extra amount in my previous month bill and cancel my account. Please help me to get the credit back.

  • SamkitS364 Samkit Shah (@SamkitS364) reported

    I don’t understand like to get the customers back you just give them whatever deals to get you target but then never care enough for them to actually stay with @Fidomobile. They’re telling me the same story of 3 months wait for credits since June @Fidomobile which was 7 month ago

  • Mk_501Billz Mk (@Mk_501Billz) reported

    @Fidomobile bruh Fido Internet is sooo bad lol smh like damnnn

  • DanDanTheTool Dan Martin (@DanDanTheTool) reported

    Would like to give a special shout-out to the *********** over at @Fidomobile for shutting down my phone ON MY BIRTHDAY. Slipped my mind and they gave me no warning, no emails updates. Just boom, off. FFS that's a classless move.

  • meowtek MeowTek (@meowtek) reported

    .@Fidomobile I’ve had another roaming issue where roaming automatically activated even though cellular data was turned off and I didn’t call/text anyone. Now I’m 100% certain this occurred previously. It was at the same location. Should I DM to get this resolved?

  • TinaLuvy SomewhereFarAway|°• (@TinaLuvy) reported

    @Fidomobile is it my phone or something is wrong with the service . I keep receiving the same message over and over again for the past 3h.

  • AnkitaK52363453 Ankita Kapoor (@AnkitaK52363453) reported

    @Fidomobile hey I'm unable to open the homepage/ my account details page on your website after signing in from last 5 days. Also, I'm unable to contact your customer representatives. please HELP ME!

  • alizeh__ 🧚🏽‍♀️ (@alizeh__) reported

    @FidoSolutions @Fidomobile just closed my account after being a customer for almost a decade. Scamming & stealing from clients is not the way to do business

  • Jessicanagyy Jessica Nagy (@Jessicanagyy) reported

    @Fidomobile why is wifi down in Mississauga