Fido

Fido Outage Report in London, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes N5Y.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 11/08/2025 05:00

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (42%)

    Phone (42%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Ice_nor_summer 어름 (@Ice_nor_summer) reported

    @Fidomobile What do I need to do to receive a call or cancel my service? I have already called customer service and scheduled a callback twice, but nothing has worked. I no longer want to keep waiting, I just want this issue resolved.

  • Ice_nor_summer 어름 (@Ice_nor_summer) reported

    @Fidomobile I arranged a callback for 9:00 AM today, but I did not receive any call. I haven't used phone calls or text messages since I left Canada a few years ago, and now I really need to cancel my service. This situation is very frustrating for me.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Spent all afternoon with such poor results Also was told there is any then there isn't a loyalty plan department This is not how a company should conduct business

  • DarrenDating Coach D (@DarrenDating) reported

    @Fidomobile you would actually have more clients if your customer service was actually reachable. Should I take my business to Bell?

  • Mr_Teekay jay makinze ❼ (@Mr_Teekay) reported

    @Fidomobile ron, the keyword in my tweet is "emergency" you guys need to treat your customers better. it's not holiday season, and there's no national crisis. it shouldn't take 48hrs to speak to customer service at a telecoms provider. what should people in limbo do in the intervening time?

  • daei_taha Daei Taha (دایی طه)🇺🇦 (@daei_taha) reported

    Hey @Fidomobile @Rogers Internet in Iran is shutting down again. Please kindly consider free or discounted long-distance calls to Iran. Thank you for your support.

  • Prateek_Garg95 Prateek Garg (@Prateek_Garg95) reported

    @Fidomobile You increased my monthly plan fee without any prior notice. I tried calling, but your automated system said customer service is currently closed. Very disappointing experience and misleading communication. @Bell_LetsTalk @Rogers Lets connect as I am looking to port.

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile That's not correct..we should talk directly to customer service any time ..if I pay my bill two days later are you guys won't charge me the interest? Then why do I have to wait for two days to talk with customer service

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile The most horrible experience ever Disgusting support Been with fido since 90's 💩

  • Negeeneegen Miaa (@Negeeneegen) reported

    Iran is at war and the internet is down. Millions are cut off from the world — from their families, from safety. @Fidomobile, please remove roaming charges to Iran. Let us stay connected. Let us hear their voices.