Fido

Fido Outage in London, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The following chart shows the number of reports that we have received about Fido over the past 24 hours from users in London and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 11/29/2022 09:05

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Most Reported Problems:

  • Internet 70.10% Internet
  • Phone 13.09% Phone
  • Wi-fi 12.16% Wi-fi
  • Total Blackout 2.47% Total Blackout
  • E-mail 1.65% E-mail
  • TV .52% TV

Live Outage Map Near London, Ontario

The most recent outage reports and issues originated from London.

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Community Discussion

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Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:
  • madamekirk Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

  • Malcolm91299043 Malcolm Richards (@Malcolm91299043) reported from London, Ontario

    We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • MarlonHershkop Marlon Hershkop (@MarlonHershkop) reported

    Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers

  • navkxurr 🌟 (@navkxurr) reported

    hey @Fidomobile , i've paid the bill but my mobile data is not working please solve the issue. thanks!

  • yu231233 Akira (@yu231233) reported

    @Fidomobile I got a defective device and returned. Fido cannot do anything at this moment as Fido cannot discharge my financing obligation. I was told to call back next week. Another 2-3hour wait, I will never get my new phone, but Fido continue to charge me for no service.

  • JuansugaITSME Juan (@JuansugaITSME) reported

    @FidoSolutions @Fidomobile your customer service line is the worst! How can I speak to a representative if you don't have any!! I need help

  • yu231233 Akira (@yu231233) reported

    @Fidomobile I am telling the truth. Fido's management does not manage the problem. Lying to customers is not appropriate. I would ask Fido to deal with my issue as soon as possible and explain to me why I am paying for bad services.

  • Mical25 Michael (@Mical25) reported

    @Fidomobile been with the mobile provider since 2010 never once won a draw or contest they have had. #disappointing

  • kegroson Keegan D (@kegroson) reported

    Hey @Fidomobile I’ve added 3gigs of data in the last 4 days and can’t get ahold of you and it’s been going on for months. How do I correct this problem?

  • DragIvko Drag Ivko (@DragIvko) reported

    @FidoSolutions @Fidomobile How do I get support when my neither mobile cell signal nor the roaming is working and your support chat is offline? Any suggestion?

  • AvalpreetS Avalpreet Singh (@AvalpreetS) reported

    @Fidomobile i was calling you on your customer support number but every time from your side you cut the call what’s going on I didn’t understand very unresponsive from @Fidomobile

  • M0_0SMAN MOHAMED OSMAN (@M0_0SMAN) reported

    @Fidomobile not even trying to keep up the facade of customer service anymore lol just straight up "we cannot answer your call at this time" during business hours