Fido

Fido Outage Report in London, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 05/14/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (40%)

    Internet (40%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • madamekirk Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • Malcolm91299043 Malcolm Richards (@Malcolm91299043) reported from London, Ontario

    We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sreekanth_mr Sreekanth Maddireddy (@sreekanth_mr) reported

    @Fidomobile @Rogers what’s wrong with your network ... I am not able to make or receive calls ....? #fidodown

  • mysteriousdays Vid (@mysteriousdays) reported

    Power outages on my street last week. Now my wireless provider #Fido @Fidomobile is down. What next? 😫

  • trevortwining Trevor Twining (@trevortwining) reported

    @Fidomobile I've kept my account and those of my family at full capacity through the pandemic in case we needed to use them. If they're not there when I need it, why am I paying almost $300/month for my family's service? Short answer: I sure won't be now.

  • Holyhomers حضرت هومر (@Holyhomers) reported

    @Fidomobile Expressing network issues since morning. No coverage whatsoever

  • azizazareh Aziza Zareh (@azizazareh) reported

    @Fidomobile @Rogers It is too much now!!! have been without phone service for almost a whole day now.

  • trevortwining Trevor Twining (@trevortwining) reported

    So I can't sign up for my vaccination because @Fidomobile service is down. The one time I've needed a phone the whole pandemic. Not at all happy.

  • trevortwining Trevor Twining (@trevortwining) reported

    @mysoulblazing @Fidomobile In all honesty I can wait a bit, we're in a fortunate situation here and in reality I do have time. But I shouldn't have to, and Fido's service let me down, and I pay a lot, and I'm not going to keep doing that because now I realize it's been for nothing.

  • AbhaK24 a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • tinkertsuki ❥kat. (@tinkertsuki) reported

    hey bestie @Fidomobile!! just here to remind you to please get your sht together and fix the network. I can’t call, text, and no service at all. I need to confirm an entrance exam lol thanks

  • bryanwmac Bryan M (@bryanwmac) reported

    @markbmgmt @Fidomobile I've had no signal all day from @Rogers