Fido Outage Report in London, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (31%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near London, Ontario
The most recent Fido outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Pcofwork
(@pcofwork) reported
from
London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Saleh Hussein
(@engrsaleh) reported
from
London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Malcolm Richards
(@Malcolm91299043) reported
from
London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
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Jeremy McCall
(@jmccall54) reported
from
London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
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A missmaff
(@alexanissimoff) reported
from
London, Ontario
@Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Heather Kirk, PhD
(@madamekirk) reported
from
London, Ontario
Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
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Tim Hodges
(@BigTimHodges) reported
from
London, Ontario
Fido home Internet down for the second time this week. :-(
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jagan Krish
(@jaganasan) reported
@Fidomobile @FidoSolutions Zero customer experience and trustworthy retail stores. Bought a sim from Fido Pearson, asked for data and international calling. Retail store forgot to add a long dist addon. I'm charged 1000+ now. Nobody is ready to fix it up.
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tpatel0409@gmail.com
(@tpatel0409) reported
@Fidomobile your prepaid support is pathetic. your executives dont know details of the plan. Help !
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D.M.Thakkar
(@dmthakkar001) reported
@Fidomobile terrible service! Got scammed by your agent who called to upgrade my plan on Aug 4th but took away my existing free services & verbally confirmed they were still free! Nope,I got charged for using them now. False promise to upsell the product..
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Dominic Lamoureux 🧙♂️⚗️
(@RicheetZen) reported
@Fidomobile what is happening with the service this week? Cant make calls our take messages. 2 different days same situation.
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Traveling Lawyer
(@globetrotterlaw) reported
@Fidomobile nice try to keep me on hold for an extended amount of time simply because I have a complaint against one of your business practices. #roamlikehome is a scam
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Xiang Zhou
(@vbirddz) reported
What happened to the home internet in Richmond Hill, ON? Very unstable connection. Ping to the Rogers DNS resulted 35% packets loss.@Fidomobile @FidoSolutions @RogersHelps
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iamsingh
(@iamsingh78) reported
Hey @Fidomobile @FidoSolutions is your network down today?
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Omid Reza
(@OmidRez79115892) reported
@Fidomobile I pay around $500.00 monthly for my phone and iPads and today is the third day that my hold time to speak to a customer service representative is over an hour. If you don’t have the capacity why do you take reservation for new iPhones?
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Joshua Francisco
(@Fjoshuaivan) reported
@Fidomobile @FidoSolutions Do you people hire disrespectful technicians? Literally no right of conduct speaking to a problematic customer?
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Paige Purcha-Pogue
(@paigemp) reported
@Fidomobile Trying to get some help and I’m running in circles. AskJack isn’t available, customer service isn’t available at all - how can I get assistance for a compromised / hacked phone?