Fido

Fido Outage Report in London, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 12/27/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Wi-fi
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • nenanotz_ anoliso (@nenanotz_) reported

    Is there a Fido outage on St Clair west?? @Fidomobile

  • KweenLexiLyfe Lexi Lyfe (@KweenLexiLyfe) reported

    @Fidomobile I’m trying to call out and it keeps saying called failed us there a service issue?

  • MmBankye Bankye mmɔre (@MmBankye) reported

    In whatever you do in life don't ever take loan from Fido Ghana they are thieves in disguise thier interest rate is stupid don't fall victim to their scam don't say I didn't warn you @Fidomobile moy3 akromfoc

  • JaskiratDhindsa Jaskirat Dhindsa (@JaskiratDhindsa) reported

    @FidoSolutions @Fidomobile your customer service is a joke. I referred someone in July 22, & it’s Jan23 & your team is has been giving me the run around. How silly do you sound withholding a $50 credit for 6+ months. Customer of 15 years and y’all counting pennies. Do better 🙄

  • AmynInsurance Amyn Batliwalla (@AmynInsurance) reported

    @Fidomobile ... the worst customer service in the telecommunications arena. Advised to wait MINIMUM 45 mins to speak to a manager for an error FIDO BILLING made... Why not just take my number and call me back...😡😡😡

  • rudedachshund rudedachshund (@rudedachshund) reported

    @Fidomobile Stéphane, you could pay me to be a @Fidomobile customer and it wouldn’t be sufficient to retain me

  • clairezhao92 JZ (@clairezhao92) reported

    @Fidomobile is wifi not working now? I’m in midtown Toronto @Rogers

  • RoxanneTodish Roxanne Todish (@RoxanneTodish) reported

    @Fidomobile you have the worst customer care of any mobile company out there! Your reps do not care about their clients at all. My contract expired and I just wanted to upgrade my phone and the treatment I received was just awful. What ever happened to CUSTOMER CARE?

  • DrTaniaGuha1 Dr. Tania Guha (@DrTaniaGuha1) reported

    @Fidomobile can I continue to pay the remaining amount of my iPhone while not paying the monthly bill for the mobile connection? I also don’t want to loose the number, that’s why I am requesting you to pause the service for a while

  • garrickpereira Garrick Pereira (@garrickpereira) reported

    @Fidomobile finally said yes to a win back deal after two years, got my first bill, received a single credit for a month rather than 2 months, feels like a complete scam. Please fix how your billing works or be more clear to customers so that we at least say no.