Fido

Fido Outage Report in London, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 02/21/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • monkeytree1974 Joseph Lirette (@monkeytree1974) reported

    @Fidomobile am needing to cancel one of the phone plans on my account. How do I go about getting that done

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported

    @Fidomobile also, your "live chat" keeps booting is out whenever we try to access it. I'm glad we're switching. You're a bad joke.

  • SaturnsOwn Enceladus (@SaturnsOwn) reported

    @Fidomobile Internet not working and customer care wait time is 45+minutes. Insane. Spend hours just to speak to the customer agent? What is this 1960s?

  • Shalaleh_t Shalaleh (@Shalaleh_t) reported

    Ridiculously wait time to speak with @Fidomobile to activate a number in my account. This cannot be done online and why should I wait more than 3 hrs to speak with a rep? If I was a new sales I bet my wait time would have been 5min or less! Horrible customer service! Very unhappy

  • Allant92 Allan Tham (@Allant92) reported

    Horrible customer service from @Fidomobile! Was offered a plan from an agent and when I called back they said it was an invalid offer. Been a customer for over 10 years, maybe it's time to change providers 😡😡😡...glad I'm on a month to month...

  • amardeep0033 Amardeep Singh (@amardeep0033) reported

    @Fidomobile Hi ! I want to switch to fido . I talked with your chat team , they were very rude And just offered same plans from website. My friend switched to fido and got amazing deal.

  • CrazySteveC Steve (@CrazySteveC) reported

    Who is going to reimburse me for lost incoming your data services are down? @Fidomobile

  • 9_6_nick Nishant (@9_6_nick) reported

    @Fidomobile none of your customer care people are helping me out. Can you tell me what should I do?

  • OreofeAkintonwa Oreofe Akintonwa (@OreofeAkintonwa) reported

    I have never seen customer service support team as uncomppassionate and rude as @Fidomobile you guys keep customers on the phone for over an hour and still the situation doesn't get resolved. Do better @Fidomobile!!! The least you can do for your customers is to be helpful.

  • realtworoosters Warren (@realtworoosters) reported

    @Fidomobile I had a lengthy chat today with a promise of a fee change, asked for a transcript. 4 1/2 hours later no transcript. Help please