Fido

Fido Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N5Y.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 12/05/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • J2then1 J_2_the_n (@J2then1) reported

    I don’t recommend anyone accept any winback offers from @Fidomobile. They are false promises and you use up so much of your time calling customer support

  • aliazizi86 Ali Azizi (@aliazizi86) reported

    @Fidomobile Do you know what id the meaning of Quality of Service??! How do you manage to prepare awful experience for your users? #fido #5G #WORST

  • AvalpreetS Avalpreet Singh (@AvalpreetS) reported

    @Fidomobile As compared to you @VirginPlusCare @VirginPlus is much better in giving service as they have atleast fixed monthly bill but you have different every time with so many hidden costs #fedup

  • andrewdsouza350 Andrew D'Souza (@andrewdsouza350) reported

    @FidoSolutions @Fidomobile the home internet has just went off without warning! Please investigate and fix!

  • ParadiseCalgary Paradise (@ParadiseCalgary) reported

    @Fidomobile Someone used my ID to open a Fido account. Your fraud department doesn’t give a ****, even though the address of that account is a pre-construction. Your manager: why don’t you just pay 400 and forget it? I suffer I pay? Such an arrogant firm. It sucks to have connection with you

  • lexar1231 lexar123 (@lexar1231) reported

    @Fidomobile since you seem unwilling and unable to stop telemarketing calls to my #, or my phone # being used for telemarketing calls...AND I asked many times to have a data only plan ..no voice, I will forward my phone to fido help desk *21*18884813436#

  • iMUmarR Muhammad Umar (@iMUmarR) reported

    @Fidomobile the service is down? #Pathetic #CustomerService

  • Vince07010474 GodOfSnyping (@Vince07010474) reported

    @Fidomobile you just cancelled my account a day after setting it up on the grounds of fraud. No one called to confirm anything with me not was I given any explanation. You have 1 person dealing with all the fraud complaints who works terrible hours for customer service

  • lukasbutwithak Lukas (@lukasbutwithak) reported

    @Fidomobile this is the second day in a row your technician has not shown up for their appointment to install internet. Spent 1.5 hours after my two hour window on your chat trying to track down the tech yesterday, no luck. It’s day two now and I am understand losing patience…

  • p8r8s p8r8s (@p8r8s) reported

    @FidoSolutions Oh amazing so @Fidomobile might be a winner then! I’ll transfer to @FidoSolutions - to a prepaid service and “roam” in UAE for incoming calls / texts (primarily for 2FA) - and seems will be charged roaming only for the instances when they are used! Also hoping I can top up online