Fido Outage Report in London, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (21%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (1%)
Live Outage Map Near London, Ontario
The most recent Fido outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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A missmaff
(@alexanissimoff) reported
from
London, Ontario
@Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though
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Heather Kirk, PhD
(@madamekirk) reported
from
London, Ontario
Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
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Malcolm Richards
(@Malcolm91299043) reported
from
London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Pcofwork
(@pcofwork) reported
from
London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Saleh Hussein
(@engrsaleh) reported
from
London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Jeremy McCall
(@jmccall54) reported
from
London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
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Tim Hodges
(@BigTimHodges) reported
from
London, Ontario
Fido home Internet down for the second time this week. :-(
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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tooomkmkmk
(@tmkeycn52xxx) reported
@Fidomobile Thank you for your reply. I’m sorry, but I’m not comfortable speaking on the phone due to a past negative experience with a customer service call. I would really appreciate it if we could resolve this matter through DM or email instead.
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AudRey
(@reyaudd) reported
@Fidomobile Still "having trouble" scheduling a call-back. I'm getting really frustrated! :(
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Cihad Keskin
(@CihadKeskin10) reported
@Fidomobile It’s impossible for me to call that number from abroad without a Canadian line. You must offer an alternative. I won’t keep paying for a service I can’t use. I’m trying to resolve this fairly—please help me cancel or provide another solution.
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Assiduous
(@MrsC72) reported
@Fidomobile What we need done to the account can't be done on our end, it must be done on Fido's end of things. I need a phone number to reach a live customer service agent/supervisor/manager. The appointment call back has been a failure 3x now. Need a solution other than call back.
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Keith Watts
(@atKeithWatts) reported
@Fidomobile I have booked a call back but tomorrow is too late to handle this situation. I've been trying to get help with this since 11 am to no avail.
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Keith Watts
(@atKeithWatts) reported
Absolutely disgusted by the way @Fidomobile and @PurolatorHelp have handled my delivery. I've been told apparently since Fido is sending me a phone and forgot a simple apartment number, Purolator can't deliver it and neither party will fix it.
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rajesh
(@rajeshtwee) reported
@Fidomobile they charged me 70 CAD for using 3G service but why Fido gave initially 3G sim when I my phone is 4G compatible. Please take action on the issue 437-910-1057
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Nishant Ahlawat
(@ahlawatwrites) reported
@Fidomobile have you blacklisted @oneplus . My 5g phone is not compatible with your new network where you have phased out 3g network . And you are charging unjust charges without notice. The best part is support team says they can't help.
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AudRey
(@reyaudd) reported
@Fidomobile Both the chatbot AI and phone AI cut me off, saying they're unable to make an appointment for a customer service representative to call me. I've been trying for days and keep getting the same message.
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Cihad Keskin
(@CihadKeskin10) reported
@Fidomobile Thanks, but I don’t have an active Canadian line abroad, so I cannot make that call. I’m asking again: please provide an alternative way to cancel my line or proceed with cancellation on your end. I cannot keep paying for a service I can’t use.