Fido Outage Report in London, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (54%)
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Internet (36%)
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Total Blackout (4%)
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E-mail (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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A missmaff
(@alexanissimoff) reported
from
London, Ontario
@Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though
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Heather Kirk, PhD
(@madamekirk) reported
from
London, Ontario
Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
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Malcolm Richards
(@Malcolm91299043) reported
from
London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Pcofwork
(@pcofwork) reported
from
London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Saleh Hussein
(@engrsaleh) reported
from
London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Jeremy McCall
(@jmccall54) reported
from
London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
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Tim Hodges
(@BigTimHodges) reported
from
London, Ontario
Fido home Internet down for the second time this week. :-(
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Flair905
(@NHGANG240) reported
@Fidomobile HOW IS IT HARD TO GET TO TALK ON THE PHONE GOD DAMN IT MAN PAYING Y'ALL FOR WHAT? USLESS FUCCS
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Trix 🇵🇸
(@Komicantlove) reported
@Fidomobile even your Twitter support are bots. I'm going to kms and it's your fault Ron
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𝔰𝔞𝔯 ☽ | 𝔩𝔲𝔠𝔞𝔫𝔦𝔰 𝔰𝔪𝔬𝔬𝔠𝔥𝔢𝔯
(@starspriite) reported
@Fidomobile thank you so much for providing that number, i got through to someone right away and they fixed the issue for me!
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Kunal Jethwani
(@kunal_jethwani) reported
@Fidomobile Can you please confirm if this toll-free for international callers from India? Isnit reachable via Skype or other voip methods? Whats the best way to dial-in not being charged for the same and what are the support hours and days that this number is available for?
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Clarisse 🇨🇦🇵🇭
(@cvergz) reported
@FidoSolutions @Fidomobile Hi there! I recently received a bill from you and I currently have a credit on it. How can I get that back? I tried your phone line and store, and they are no help at all. Please and thanks.
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Ryan Zeitz
(@RyanZComedy) reported
@Fidomobile After receiving an email from you 15mins ago outlining these unauthorized changes to my account, I tried calling your customer service dept, and apparently it is impossible to talk to a live customer service representative for a full 24hrs. This is unacceptable.
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Scorp
(@Scorp3345) reported
@Fidomobile Sorry to say, but it does everything but help, Cheniette! Should have a failsafe to connect to a live agent if somebody wants to, as opposed to forcibly offering a callback! I did book a callback though, and will look forward to discussing what’s going on! This has me concerned!
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ddogg
(@ghoastdragon) reported
I’m losing my mind dealing with @Fidomobile trash AI. Why is it so hard to get help from a real person!
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RogersHelps
(@RogersHelps) reported
@Stigma_Hurts @Fidomobile Thanks for trying that! No worries if it doesn't work. You may have the option to report it as spam via the app your using though. Otherwise, you can just delete it. -Philippe
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A.A.
(@_13_SuperNova) reported
Hi @Fidomobile … I ordered a new device on May 22, and still haven’t heard anything. I’ve called customer service twice and they don’t have any info. Can you help?!