Fido

Fido Outage Report in London, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 04/25/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (42%)

    Internet (42%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • Malcolm91299043 Malcolm Richards (@Malcolm91299043) reported from London, Ontario

    We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sylvia_a_fuller Sylvia Fuller (@sylvia_a_fuller) reported

    @Fidomobile refusing to unlock my old phone because I am no longer a subscriber. So it gets tossed instead of being passed on to someone else who can use it. Clear attempt to circumvent legislation and all around *******-move.

  • JMkennedy03 Mike kennedy (@JMkennedy03) reported

    @TELUS Yo @Fidomobile or @virginmobilecan you guys weird like this or do you have better customer service?

  • d4dyj Christmas D4DY 🦅 (@d4dyj) reported

    @R1Driz @FidoSolutions @Fidomobile They’re the dumbest network had to leave them after 3 months

  • OhDryItsAndrew B*ssy on vacation (@OhDryItsAndrew) reported

    FIDO will not respond @FidoSolutions @Fidomobile because I requested service in French. @ Vanessa?

  • sudden_foster Boy Boss (@sudden_foster) reported

    @OhDryItsAndrew @Fidomobile I was groomed by a @Fidomobile customer service rep. I’m ready to share my story.

  • BigLittleEndian Vladimir Kojic (@BigLittleEndian) reported

    @FidoSolutions Longer mileage with @Fidomobile, 2 phones, shopping for the 3rd line, and I still can’t get promotion my friends are getting without even asking. Customer support: “Promotions are not scientific process, I can’t help you”.

  • realZachCarlton Zach Carlton (@realZachCarlton) reported

    @Rogers and @Fidomobile need to get their system together. Terrible customer service, hour long holds, and random fees/charges make for one absolutely horrible experience.

  • kanadaliyildi burcusuu (@kanadaliyildi) reported

    @Fidomobile you made me wait on the line for 3 hours. nobody answered. you have very slow and terrible customer service !!!!!! what possible to reach you!!!!!!!!?????

  • FlettJoti Joti (@FlettJoti) reported

    My father was given a $700 @Fidomobile bill and I’m mortified at the customer service solutions offered by Fido

  • BigLittleEndian Vladimir Kojic (@BigLittleEndian) reported

    Longer mileage with @FidoSolutions @Fidomobile, 2 phones, shopping for the 3rd line, and I still can’t get promotion my friends are getting without even asking. Customer support: “Promotions are not scientific process, I can’t help you”.