Fido Outage Report in London, Ontario
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The latest reports from users having issues in London come from postal codes N5Y.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (1%)
Live Outage Map Near London, Ontario
The most recent Fido outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Tim Hodges
(@BigTimHodges) reported
from
London, Ontario
Fido home Internet down for the second time this week. :-(
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Heather Kirk, PhD
(@madamekirk) reported
from
London, Ontario
Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
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Pcofwork
(@pcofwork) reported
from
London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Saleh Hussein
(@engrsaleh) reported
from
London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Malcolm Richards
(@Malcolm91299043) reported
from
London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Jeremy McCall
(@jmccall54) reported
from
London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Juan Pablo A Torralbas
(@JuanPablo3991) reported
More than 2 hours without home internet in #Kitchener, ON. @RogersHelps @Fidomobile why? We are paying for a service that is no being provided. It is not cool at all.
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Jan Ondiz
(@JanOndiz) reported
What is wrong @Fidomobile why can't I make a phone call? Can't even call your customer service.
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Adam Elcohen 🇨🇦
(@AdamElCohen1) reported
@CCTS_CPRST You guy never respond to my 76 years old uncle ,who complaint to to you @Fidomobile charging him$113 bc he cancel his phone account bc he was told no connection next he got the bill with $50 connection fee ... If you want Private information DM me
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Mack Derr
(@7JHogs) reported
@Rogers okay, take two! Rebooting modem/router, is it a local issue or a WAN issue!? Router said no WAN connection! Let's seeeee! I suppose @Fidomobile I guess :)
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NicoleR
(@nanissar) reported
@Fidomobile Direct or not this issue is not fixed
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SierraWhiskey | Sean1mc
(@Sean1mcW) reported
@Fidomobile under delivers, the customer spends an hour on the phone trying to resolve the breach of contract, then they want you to spend more time filling out a form … Hey #FIDO consider this tweet my form!
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Minority Report
(@MinorityCdn) reported
@Fidomobile/ @FidoSolutions I've been with you folks for about 17 years. Is it too much to ask for 3GB data added onto the existing account? C'mon, make this #Ramadan special by gifting a loyal customer with some #datalove.
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Mital Shamji Gorman
(@M1tal) reported
Husband is on the phone with @Fidomobile …. God help him.
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Minority Report
(@MinorityCdn) reported
@Fidomobile @FidoSolutions Kudos to your social & support team. I was completely awestruck by the supreme customer service provided by Vanessa and Saad. They understood the assignment & truly valued the notion of customer loyalty. I am beyond happy to be a @Fidomobile customer.
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Rohan Budhiraja
(@RohanBudhirajaa) reported
@Fidomobile @FidoSolutions hi team, my internet has been plugged by an overhead cable and it’s been over 6 months. There had been no connection underground. Need a permanent solution since I don’t want to bother my neighbour. Nobody seems to respond at customer service !