Fido Outage Report in London, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near London, Ontario
The most recent Fido outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Tim Hodges
(@BigTimHodges) reported
from
London, Ontario
Fido home Internet down for the second time this week. :-(
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Saleh Hussein
(@engrsaleh) reported
from
London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Jeremy McCall
(@jmccall54) reported
from
London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
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Pcofwork
(@pcofwork) reported
from
London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Malcolm Richards
(@Malcolm91299043) reported
from
London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Champagne BigB
(@Sabih_ahmed_786) reported
@Fidomobile hi my gf can’t even use her data and the connection is so bad. Is it happening to everyone cuz please fix this it’s been like this for two days and it’s hard to communicate with family members as the messages sent are delaying.
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Jacqui
(@Budcat) reported
@Fidomobile I received a long distance charge on my last phone bill for a 25 min call to Nicaragua. I spoke to a Fido representative and he insisted that Fido’s records indicated that this call came from my phone. I have never called Nicaragua nor do I even know how.
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bryar
(@bryarpaije) reported
in almost 3 YEARS of his bills with them never had anything irregular. now that there was no one called to check, not fraud, not loyalty. now @Fidomobile tells him that there isn’t anything they can do to help
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Bibek Pandeya
(@bcpandeya) reported
I don’t recommend @Fidomobile at all. I am currently with a different service provider. On June 5th, they offered me a plan and iPhone 11 pro max at $33.33/m with $0 down. Deal was done and I was waiting for more than a week for the sim and the phone.
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Veronica
(@vbemiy) reported
@Fidomobile after 20 years of ridiculous customer service 🙄 I finally decided to cancel a service that only asks me to pay more every year and do not value loyalty. I received my last bill and I asked them to email me a copy as I no longer have access to the my account t to
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Anjenna
(@anjenaa_xo) reported
I have 15g of data and yet my 3G is so trash @Fidomobile never works!!
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Rupleen Girn
(@ladysaini) reported
@Fidomobile My bills are paid on time every month, I have never had any infraction on this account, please I am begging, please void the charges PLEASE. Hope to hear from the Fido team soon! Thank you.
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Alex🧍♂️
(@ym1Arkcxne) reported
@Fidomobile @FidoSolutions wifi ******* sucks
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Kulveer
(@Kulveer35939698) reported
Add on services provided by @Fidomobile are very shady. They never notify you on the app about the add on services expiration dates. Not even the salesman told me that my international calling add-on service is only valid for 2 years. This cost me $1700 in my last month bill(1/3)