Fido Outage Report in London, Ontario

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Internet	11 days ago
London	Internet	23 days ago
London	Wi-fi	24 days ago
London	E-mail	1 month ago
London	Wi-fi	4 months ago
London	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

• 
  Pcofwork (@pcofwork) reported 8 minutes ago from London, Ontario

  @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

• 
  Gary Zee (@gaz2002) reported 10 minutes ago from Middlesex Centre, Ontario

  Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

• 
  Jeremy McCall (@jmccall54) reported 10 minutes ago from London, Ontario

  @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

• 
  Saleh Hussein (@engrsaleh) reported 17 minutes ago from London, Ontario

  @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

• 
  Pcofwork (@pcofwork) reported 24 minutes ago from London, Ontario

  If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

• 
  Tim Hodges (@BigTimHodges) reported 38 minutes ago from London, Ontario

  Fido home Internet down for the second time this week. :-(

• 
  Pcofwork (@pcofwork) reported 41 minutes ago from London, Ontario

  @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle Fortch (@Kfortch) reported 5 minutes ago

  It’s actually embarrassing how bad @Fidomobile customer service is. And their network in general. Switching companies ASAP! Maybe to one that doesn’t lose service for days. Who should I go with ? @Bell_Support maybe?

• 
  🏑 (@HocKeysidhu) reported 6 minutes ago

  Furthermore, if the customer returns back to Fido, they will charge the same connection fee they already charged. Why does a customer have to pay connection fees multiple times for the same operator? Why @Fidomobile is not doing a fare #telecom business ?? #rogersoutage

• 
  Vipin Pharkya (@VipinPharkya) reported 7 minutes ago

  Been trying to contact @Fidomobile support team for the past 2 weeks. Getting H+ and 3G data instead of 4G. Anyone know how can I change carriers?

• 
  Gee Host (@HWMGhost) reported 8 minutes ago

  @Fidomobile @RogersMobileCa Not happy with the current state of your service. Over 100 a month and data is still slow and won't load Twitter and YouTube. Switching up

• 
  hyperbolbri (@astrobri) reported 8 minutes ago

  It is super fun* that @Fidomobile 's page to report a lost phone gives a 404 error, as does any attempt to make a service request on my device protection. I wonder if after last month's fiasco they just... decided not to let anyone contact them?

• 
  Rob Macdonald (@macdor_ump13) reported 10 minutes ago

  .@Fidomobile @Rogers so it takes 5 full days to fix your outage and then 2 full months before the credit will be applied?

• 
  🏑 (@HocKeysidhu) reported 11 minutes ago

  @Fidomobile Valerie you know you are the 15th person to whom i am explaining the same thing 🙁. Everytime new person bumps in and say good things but no resolution 😠

• 
  Kattrailruns🇨🇦 (@minigoldendoodl) reported 12 minutes ago

  So I get an email from the CEO of Rogers informing me I’ll be receiving a credit equivalent of 1 day on my cell phone bill for the #rogersoutage. (Whoop-d-do) I get my bill today from @Fidomobile with no discount! #wtf!!! Anyone else experience this?

• 
  CircularLogic (@CircularLogic89) reported 13 minutes ago

  @HocKeysidhu @Fidomobile That 2-3 billing cycles is only after the verified the referral. Are you aware there are stipulations with the program? For example, if the referer had not been a customer for 30 days, they wouldn't be eligible to refer.

• 
  soheil_mz (@soheilmazinani1) reported 18 minutes ago

  @Fidomobile Hi 👋 guys i just wanna share one of my terrible experiences i had recently with rogers. I recived call from rogers .and a person told me a device you return to us has missing part They told we will charge you whole of price of phone and i was shoked maybe this call is scam call