Fido outages and service status in London, Ontario

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Full Outage Map

Fido generated 1 outage signal in the last 24 hours around London, including 1 direct report.
The most common problems reported in this area mention Phone.
The most recent signal from this area was received May 19, 2:55 PM EDT.

Phone (100%)

The latest reports from users having issues in London come from postal codes N5W .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	London	Baseline
May 18, 6:20 PM EDT	0	0	0
May 18, 6:40 PM EDT	0	0	0
May 18, 7:00 PM EDT	0	0	0
May 18, 7:20 PM EDT	0	0	0
May 18, 7:40 PM EDT	0	0	0
May 18, 8:00 PM EDT	0	0	0
May 18, 8:20 PM EDT	0	0	0
May 18, 8:40 PM EDT	0	0	0
May 18, 9:00 PM EDT	0	0	0
May 18, 9:20 PM EDT	0	0	0
May 18, 9:40 PM EDT	0	0	0
May 18, 10:00 PM EDT	0	0	0
May 18, 10:20 PM EDT	0	0	0
May 18, 10:40 PM EDT	0	0	0
May 18, 11:00 PM EDT	0	0	0
May 18, 11:20 PM EDT	0	0	0
May 18, 11:40 PM EDT	0	0	0
May 19, 12:00 AM EDT	0	0	0
May 19, 12:20 AM EDT	0	0	0
May 19, 12:40 AM EDT	0	0	0
May 19, 1:00 AM EDT	0	0	0
May 19, 1:20 AM EDT	0	0	0
May 19, 1:40 AM EDT	0	0	0
May 19, 2:00 AM EDT	0	0	0
May 19, 2:20 AM EDT	0	0	0
May 19, 2:40 AM EDT	0	0	0
May 19, 3:00 AM EDT	0	0	0
May 19, 3:20 AM EDT	0	0	0
May 19, 3:40 AM EDT	0	0	0
May 19, 4:00 AM EDT	0	0	0
May 19, 4:20 AM EDT	0	0	0
May 19, 4:40 AM EDT	0	0	0
May 19, 5:00 AM EDT	0	0	0
May 19, 5:20 AM EDT	0	0	0
May 19, 5:40 AM EDT	0	0	0
May 19, 6:00 AM EDT	0	0	0
May 19, 6:20 AM EDT	0	0	0
May 19, 6:40 AM EDT	0	0	0
May 19, 7:00 AM EDT	0	0	0
May 19, 7:20 AM EDT	0	0	0
May 19, 7:40 AM EDT	0	0	0
May 19, 8:00 AM EDT	0	0	0
May 19, 8:20 AM EDT	0	0	0
May 19, 8:40 AM EDT	0	0	0
May 19, 9:00 AM EDT	0	0	0
May 19, 9:20 AM EDT	0	0	0
May 19, 9:40 AM EDT	0	0	0
May 19, 10:00 AM EDT	0	0	0
May 19, 10:20 AM EDT	0	0	0
May 19, 10:40 AM EDT	0	0	0
May 19, 11:00 AM EDT	0	0	0
May 19, 11:20 AM EDT	0	0	0
May 19, 11:40 AM EDT	0	0	0
May 19, 12:00 PM EDT	0	0	0
May 19, 12:20 PM EDT	0	0	0
May 19, 12:40 PM EDT	0	0	0
May 19, 1:00 PM EDT	0	0	0
May 19, 1:20 PM EDT	0	0	0
May 19, 1:40 PM EDT	0	0	0
May 19, 2:00 PM EDT	0	0	0
May 19, 2:20 PM EDT	0	0	0
May 19, 2:40 PM EDT	0	0	0
May 19, 3:00 PM EDT	0	0	0
May 19, 3:20 PM EDT	0	0	0
May 19, 3:40 PM EDT	0	0	0
May 19, 4:00 PM EDT	0	0	0
May 19, 4:20 PM EDT	0	0	0
May 19, 4:40 PM EDT	0	0	0
May 19, 5:00 PM EDT	0	0	0
May 19, 5:20 PM EDT	0	0	0
May 19, 5:40 PM EDT	0	0	0
May 19, 6:00 PM EDT	0	0	0
May 19, 6:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Phone	4 hours ago
London	Phone	1 month ago
London	Internet	2 months ago
London	Internet	2 months ago
London	Wi-fi	2 months ago
London	E-mail	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

A missmaff (@alexanissimoff) reported 8 minutes ago from London, Ontario
@Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though
Malcolm Richards (@Malcolm91299043) reported 9 minutes ago from London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
Avin Jayasuriya (@jayasuirya) reported 10 minutes ago from London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
Jeremy McCall (@jmccall54) reported 12 minutes ago from London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
Pcofwork (@pcofwork) reported 12 minutes ago from London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
Pcofwork (@pcofwork) reported 12 minutes ago from London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
Gary Zee (@gaz2002) reported 20 minutes ago from Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
Tim Hodges (@BigTimHodges) reported 20 minutes ago from London, Ontario
Fido home Internet down for the second time this week. :-(
Pcofwork (@pcofwork) reported 26 minutes ago from London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
Saleh Hussein (@engrsaleh) reported 30 minutes ago from London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
Heather Kirk, PhD (@madamekirk) reported 34 minutes ago from London, Ontario
Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Jennifer (@JMazda26) reported 8 minutes ago
@Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!
Philomena Gunk (@macaghalla) reported 8 minutes ago
I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.
Michal (@michal_poterji6) reported 10 minutes ago
@Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭
Watmough.eth (@Watmougheth) reported 13 minutes ago
What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days
Evan (@evanoftheyukon) reported 15 minutes ago
I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up. (1/20)
gebilaowang (@kuailenanhai111) reported 16 minutes ago
@Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!
Kismet Book Club (@KismetBookClub) reported 17 minutes ago
@Fidomobile FIDO MOBILE ALERT!! Fido has switched 100% AI assistants. Mine cannot understand or help me. A human can call me back next week!!! My phone is cut off for no payment even tho it is automatic debit and i have money in my account. FIDO i have no phone service and i am HAPPY TO PAY! ALERT ALERT ALERT FIDO NO LONGER HAS HUMANS AVAILABLE FOR INCOMING CUSTOMER SERVICE CALLS Today is THURSDAY and a human can call next week!!!!!
Ian Kendall (@ianserena2045) reported 17 minutes ago
@Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now
Vince Ltd. (@Vince_Ltd) reported 18 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
Jrü Gordon (@JruGordon37) reported 21 minutes ago
@RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.