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Fido outages and service status in London, Ontario

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in London come from postal codes N6G , N5V and N5X .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 13 days ago
London Internet 24 days ago
London Wi-fi 26 days ago
London E-mail 1 month ago
London Wi-fi 4 months ago
London Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • engrsaleh
    Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • pcofwork
    Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • BigTimHodges
    Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • jmccall54
    Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • pcofwork
    Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • pcofwork
    Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • gaz2002
    Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • lukasbutwithak
    Lukas (@lukasbutwithak) reported

    @Fidomobile this is the second day in a row your technician has not shown up for their appointment to install internet. Spent 1.5 hours after my two hour window on your chat trying to track down the tech yesterday, no luck. It’s day two now and I am understand losing patience…

  • olinit_xo
    DILLIGAF (@olinit_xo) reported

    how come that @Fidomobile always seems to cause me problems with some extra charges or fees? GET A BETTER SUSTEM BEFORE YOU TRY TO BURDEN CLIENTS WITH BILLS that they shouldn’t even receive a notification for!

  • AskKurtis
    Kurtis (@AskKurtis) reported

    @Fidomobile not good. It's the little things. Example: you cannot add on long distance packages online, you have to call. But they have no support on weekends. Canada to India is $1.50/minute w/o a preferred rate. Unreasonable long distance rates as is. Ecommerce really limited.

  • maddiemacd44
    maddie (@maddiemacd44) reported

    @Fidomobile why have we had not LTE service for like 3 days?

  • 1choicelfc
    Ur fav bartender (@1choicelfc) reported

    @Fidomobile @FidoSolutions why is your Ajax store still limiting to one customer in store at a time?? Your mall kiosks are open- stores in same plaza have removed limits- with the type of service you provide it makes sense to make your stores accessible again.

  • 7JHogs
    Mack Derr (@7JHogs) reported

    @Rogers okay, take two! Rebooting modem/router, is it a local issue or a WAN issue!? Router said no WAN connection! Let's seeeee! I suppose @Fidomobile I guess :)

  • AshikR1708
    Ashik R (@AshikR1708) reported

    Worst experience with @Fidomobile Was charged for 400$ without any warning or notice of extra usage. No details provided in App and while getting the new sim from store. Never came across any network where I had to pay 400$ for a month.I don't recommend FIDO #worstsvc

  • Legend5neverdie
    0mi0my (@Legend5neverdie) reported

    Join @Fidomobile they said you’ll have free data hour yet the online app almost never works so you can’t activate it… leaving Fido first chance I get worst phone company ever #ripoff

  • dhyn3s
    HAM (@dhyn3s) reported

    @Fidomobile Imagine calling Fido and all their technical support staff line is down, I couldn't even cancel the internet plan I literally got today. And on top of that you wanted to charge me an extra 50.00 to install my internet.

  • lexar1231
    lexar123 (@lexar1231) reported

    @Fidomobile since you seem unwilling and unable to stop telemarketing calls to my #, or my phone # being used for telemarketing calls...AND I asked many times to have a data only plan ..no voice, I will forward my phone to fido help desk *21*18884813436#