Fido Outage Report in London, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (32%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near London, Ontario
The most recent Fido outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Tim Hodges
(@BigTimHodges) reported
from
London, Ontario
Fido home Internet down for the second time this week. :-(
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Malcolm Richards
(@Malcolm91299043) reported
from
London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
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Saleh Hussein
(@engrsaleh) reported
from
London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Pcofwork
(@pcofwork) reported
from
London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Jeremy McCall
(@jmccall54) reported
from
London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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luna_the_fortuna
(@elena_vldv) reported
@Fidomobile hi; why was I charged long distance calls that I made through WhatsApp by Fido? I called your customer service and was told that WhatsApp charges and uses your network so I talked to them and they only use data not a cell network of Fido! Unbelievable by Fido 😖
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spectator
(@spectat09080711) reported
@Fidomobile When comes to service, this company is proving worst by every passing day. 193 +Tax over charged, when service reps confirm with you on phone that they have policy to put hold the moment you are close to overcharge. #shameonfido #worsttelecom
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Koray
(@Kor_Rye) reported
@Fidomobile I had 1.89 gb of data left when I checked 15 minutes ago, I was just listening to some music now for about 15 minutes (this uses about 0.5 gb in five hours or so) and got a message saying data is finished and has been paused. That’s not possible, please help with this
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Username checks out
(@Ihaveaweirditch) reported
@Fidomobile first day with Fido and trying to port in a number. After 40 Minutes of patiently waiting, I get a rep whose voice kept chopping off probably because of working from home on a bad connection. Now I wait again. Already wanting to cancel this line.
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Saroj Upadhyay
(@upadhyaysaroj) reported
@Fidomobile Changed my plan as i accepted an "exclusive" offer. But didnt know that i will loose credit for extra line. Also $5 upgrade was more like $10. My bad didnt read the fine print. How can i revert back to my original plan?
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Mendel weisz
(@mendelweisz) reported
@Fidomobile I have a question about my account I was on the phone waiting for an hour can you help?
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UTSAV THAKER
(@utsav_mukhi) reported
@Fidomobile I am trying to contact you regarding incorrect charges on my mobile but can’t able to reach you always 2 Hrs waiting and your internet service is not also satisfied please give me call asap so i can share my problems.send me DM I will provide my cell no.
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Renata Maciel
(@RenataMacielsi5) reported
@Fidomobile my account was deactivated sooner that what I requested. How can I solve this problem?
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Comatose
(@Comatos25925364) reported
@Fidomobile @FidoSolutions So so disappointed! I called your customer care and waiting period was more than a hour and called your store at least five times but no one responded to calls and even they haven't called me back! Is this the way that established brands work here?
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Kuber Karol
(@karol_kuber) reported
@Fidomobile i made an additional payment for a line which was closed last month. Kindly help me with it.