Fido outages and service status in London, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in London come from postal codes N6A .
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Fido outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 14 days ago |
|
London
|
Internet | 1 month ago |
|
London
|
Internet | 2 months ago |
|
London
|
Wi-fi | 2 months ago |
|
London
|
2 months ago | |
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London
|
Wi-fi | 4 months ago |
Community Discussion
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Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Saleh Hussein (@engrsaleh) reported from London, Ontario@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Jeremy McCall (@jmccall54) reported from London, Ontario@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
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Malcolm Richards (@Malcolm91299043) reported from London, OntarioWe pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Pcofwork (@pcofwork) reported from London, OntarioIf you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Tim Hodges (@BigTimHodges) reported from London, OntarioFido home Internet down for the second time this week. :-(
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A missmaff (@alexanissimoff) reported from London, Ontario@Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though
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Gary Zee (@gaz2002) reported from Middlesex Centre, OntarioHey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Pcofwork (@pcofwork) reported from London, Ontario@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Pcofwork (@pcofwork) reported from London, Ontario@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Heather Kirk, PhD (@madamekirk) reported from London, OntarioIs anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dimy Da Plug (@dimydaplug) reported@Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!
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Sarah Anderson (@SpirituallyFam) reportedAfter months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC
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Francisco A E Diaz (@F_Ash_Diaz) reported@CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?
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Vince Ltd. (@Vince_Ltd) reported@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
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M (@tvinbnwv) reported@Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!
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Aephraim Steinberg (@QuantumAephraim) reported@FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP
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Schmermmmmmm (@schmermmmmmm) reported@Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.
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LallyA (@LallyAd) reported@Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long
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Joe Cicoria (@Ammazzato) reported@Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.