Fido

Fido Outage Report in London, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 01/21/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Wi-fi
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • PGi2l PV2ER GI2L (@PGi2l) reported

    @Fidomobile Hello, I need a help for my friend. She is a student and use to have long distance plan. Her plan got expired mid way and she incurred a monthly charge of $1282. She was on phone with her family in India. Family member was sick. 1/3

  • ansaarsyedabrar Ansaar Ahmed (@ansaarsyedabrar) reported

    @Fidomobile absolutely pathetic customer service. Requesting assistance from the social media team.

  • tyronej888 Tyrone (@tyronej888) reported

    @Fidomobile just need to switch devices with 15 day period. How do I do that. Store says call support. Support says go to store. Umm…maybe you guys should get your stories straight.

  • _HouseofNemesis بوٹا Nemesis مسیح🌈 (@_HouseofNemesis) reported

    @Virgin I chose you over @Fidomobile since there customer service was beyond tolerance, but your bad reception is forcing me to switch back. I had 0 issues with Fido's reception. Disappointed

  • tanvee_28 Tanvee Pathare (@tanvee_28) reported

    @Fidomobile You switched my number to another number WITHOUT my consent today. Trying to get help from your customer service but no help from past 3 hours! This is mental torture!

  • TheMad_Drummer Mad Drummer (@TheMad_Drummer) reported

    @Fidomobile Bought a used fido phone in June. No issues. Now it is blacklisted. Have text convo with seller saying the phone is clear, not stolen. Do I have any options here? I want to keep phone.

  • BhoomikaMotwani Bhoomika Motwani (@BhoomikaMotwani) reported

    @Fidomobile @FidoSolutions I have cancelled my account and there stands credit balance for my number.Its been more than 4weeks,by when can I get my refund?why I am charged for the unused service?

  • LeMillionQuirk LeMillion (@LeMillionQuirk) reported

    @Fidomobile When they don’t support cellular on Apple Watch 🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • VamsiKosaraju1 Vamsi Kosaraju (@VamsiKosaraju1) reported

    @Fidomobile Plz hav better coordination between sales,chat customer care team & retention team.Due to lack of coordination & communication, clients like myself will end paying over $5 per month over two years. Fido client of 10 yrs with this level of service, Kudos Fido!!!

  • erenturgut e.t (@erenturgut) reported

    @Fidomobile AVOID FIDO HOME INTERNET!!! It literally stopped working for no reason !! And they can’t fix it. It has been 4 days already !! Again AVOID FIDO HOME INTERNET!!! #fidosucks #fidobad #fidonotworking