Fido Outage Report in London, Ontario
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The latest reports from users having issues in London come from postal codes N5Y.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (46%)
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Internet (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near London, Ontario
The most recent Fido outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Pcofwork
(@pcofwork) reported
from
London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Heather Kirk, PhD
(@madamekirk) reported
from
London, Ontario
Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
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Saleh Hussein
(@engrsaleh) reported
from
London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Tim Hodges
(@BigTimHodges) reported
from
London, Ontario
Fido home Internet down for the second time this week. :-(
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Jeremy McCall
(@jmccall54) reported
from
London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
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A missmaff
(@alexanissimoff) reported
from
London, Ontario
@Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Malcolm Richards
(@Malcolm91299043) reported
from
London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ms_J_
(@_Ms_J) reported
@Fidomobile why is it that I get messages only after I turn on my cell data plan even though I have full reception/bars/wifi? This is. It the first time this has happened. Do you still have network problems?
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魏武雅
(@cainawuha) reported
@Fidomobile Working . Why you don’t doing your job during midnight??? I have even fido customer for more than 5years, congrats you lose one loyalty customer. ****
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Vinodkumar
(@vinodNemagouda) reported
@Fidomobile how can customer contact you it’s becoming harder, askJack has limited options, call customer service after all options are exhausted it points to askJack it’s in loop.
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Nɛ̌bɔːjʃa
(@linije_crtam) reported
@TamoDole @FidoSolutions @Fidomobile Yes we do have CCTS here, but I have no idea how helpful they would be, as I've never had to use their services. As I said to my cell phone provider, this not even about the money at this point, or my wasted time but more so about the principle of being dismissed.
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Jessie Hunter
(@Dat_Canadian95) reported
@Fidomobile I think you might have to let your help desk/sales team know the check the live chat ....was told at least 13mins and I'm nearing my hour on this chat ...was being transferred to another department...I thought
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Fully Vaccinated! Cally Specht
(@cally_specht) reported
@FidoSolutions @Fidomobile The credit on my August bill was a joke. Got a credit of a whopping 14.00. If that was 5 days worth of credit it was an insult especially to someone who is on Disability! Thanks! Not happy and if I had had an emergency I could not phone 911 or anyone for help. Diabetic here!
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Mara N
(@Feral_Kat_) reported
So anyone else still waiting on their pathetically small rebate from @Fidomobile or @Bell? Seems they have taken lessons from @icbc about promises of rebates and not delivering. Is gaslighting customers the new service levels we are to expect from billion dollar companies now?
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魏武雅
(@cainawuha) reported
@Fidomobile I live in ajax, fido home internet has stoped working since 12:00am every day this week. EVERY DAY! Every time I am on online meeting. Customer service told me this is caused maintenance. I can not understand why you need maintenance every work day especially when people are
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Eric
(@Wr0ngday) reported
@fidomobile never had such a ****** experience trying to buy à phone than with you. 2 days, 4 hours driving, 3 hours with dumbasses, 2 hours on the phone witb fido fraud line and yet you ******** cant sell me a damn phone
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hina ansari
(@hinapansari) reported
Hey @Fidomobile the whole point of shopping online is to have the phone delivered to my home. Why is it sitting at a random loblaws? #fail #fido