Fido

Fido Outage Report in London, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 01/10/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Wi-fi
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenDerwood Derwood (@DarrenDerwood) reported

    @Fidomobile what the heck? 1 hour wait just to speak to customer service then I get cut off???

  • hollykent Holly Kent (@hollykent) reported

    I still owe $600+ on my phone. Do I really have to pay that off if @Fidomobile is not providing the service in our contract? Has anyone had any similar experiences? I've tried to escalate this with Fido many times, no one calls me back.

  • bradleyrinas BradleyRinas (he/his/him) (@bradleyrinas) reported

    Dear @virginplus thanks for trying to fix my network connection issues. Onto @Fidomobile

  • KulD7 Kul (@KulD7) reported

    @Fidomobile ……the @koodo customer service was superior

  • bacardiking16 Bacardi (@bacardiking16) reported

    @koodo Cool, now I just hear crickets chirping. Hey @Fidomobile do you have humans I can talk to or is it just online customer service that selectively replies at Fido too?

  • Ututorpro UtutorPro (@Ututorpro) reported

    @Fidomobile Hello Fido @FidoSolutions please explain my bills with the intel roaming call charge $3/min calling from Pakistan to Canada. I was told $0.50/min before I travelled here. Couldn’t find any rate agreement on your website and couldn’t login my account. Please help!

  • stychentyme Chris Gilbert 🇨🇦 (@stychentyme) reported from Delta, British Columbia

    Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

  • acaSigoYo Ale. (@acaSigoYo) reported

    @Fidomobile what is wrong with service today?. It has a constantly bad signal, and I think I am paying for the best service. What happened?

  • LoveIsLUVIsLUV andwhy (@LoveIsLUVIsLUV) reported

    @Fidomobile please fix the voicemail feature!!! Today I could not listen to my voicemail because your system is faulty. come on. My voicemail is clogged, because I've got a series of voicemessages from quite a few telemarlketers and I can't delete them most likely empty messages

  • Kfortch Kyle Fortch (Dreamboat Ky) (@Kfortch) reported

    Man @Fidomobile has the worst customer service and overall the worst phone company I’ve ever been with. #awful