Fido

Fido Outage Report in London, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 12/12/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • madamekirk Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

  • Malcolm91299043 Malcolm Richards (@Malcolm91299043) reported from London, Ontario

    We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦

  • alexanissimoff A missmaff (@alexanissimoff) reported from London, Ontario

    @Fidomobile In all seriousness you guys had a bunch of cars on my street yesterday trying to fix it it didn’t work my Internet goes out every 20 minutes sometimes I get a couple hours but it’s been like this for months and no one‘s done anything..You take my money though

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • gaz2002 Gary Zee (@gaz2002) reported from Middlesex Centre, Ontario

    Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GregorioAnselm1 Gregorio Anselmo (@GregorioAnselm1) reported

    @Fidomobile Do them gladly since no one is inconvenienced or exert a little effort like lifting a finger to finish them. A satisfied customer is a blessing to the company!!! A meticulous, whining employee is a burden 2 the company, the manager not knowing what foolish deed she is about to do

  • arinxnicki NICKI IS COMING💥 (@arinxnicki) reported

    @Fidomobile @FidoSolutions We had issues with Fido, we had no internet services and anything for 2 days, I need something from you that can compensate. It was too difficult, was not able to contact anyone and my family.

  • Kerradon LenninCruz (@Kerradon) reported

    @Fidomobile day 4 and still no cellular service. When will it be backed up and running?

  • GregorioAnselm1 Gregorio Anselmo (@GregorioAnselm1) reported

    @Fidomobile There was an outage too in Comwave. Now would you call that sheer coincidence. No! I am a comwave subscriber and PQ & BQ made a last to the minute move to stop me from disclosing the truth: Francophone Oblates were responsible 4 the genocide of the indigenous children! Saboteurs.

  • sanjeevskartha Sanjeev (@sanjeevskartha) reported

    @Fidomobile Don Mills and Steeles area - No home internet yet, it's been 3 days now. Can't reach your customer care or technical support either. This is just horrible service Fido. And I've restarted my modem many many times, so please don't ask me that again.

  • tint1n gus🎈 (@tint1n) reported

    @FidoSolutions @Fidomobile My home internet has been down for an hour and a half again, send help!

  • thepardesigirl the_desi_girl (@thepardesigirl) reported

    @Fidomobile hi team, I have been using Fido for ~3 months now. I have been getting flaky network ever since. I waited long enough to know that this is a persistent problem. Can someone please contact me on DM to assist me further with this?

  • Pjhvan Peter Hickman 🏳️‍🌈🇨🇦 (@Pjhvan) reported

    @Fidomobile please tell us where in Vancouver mobile net access is limited / down .. it’s affecting gig workers unable to get orders / make deliveries … Uber Lyft INSTACART doordash all effected

  • SamwiseofTO Samwise the Slutty (@SamwiseofTO) reported

    @Intissardjn @FidoSolutions @Fidomobile Agree. It's extremely misleading. I haven't had cell service since Thursday.

  • Sathya90850735 Sathya (@Sathya90850735) reported

    @Fidomobile How much. And what is the compensation for the outage that recently happened? Our entrie day of work got interrupted..