Fido

Fido Outage Report in London, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in London, Ontario 12/15/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, Ontario

The most recent Fido outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done

  • jmccall54 Jeremy McCall (@jmccall54) reported from London, Ontario

    @DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.

  • BigTimHodges Tim Hodges (@BigTimHodges) reported from London, Ontario

    Fido home Internet down for the second time this week. :-(

  • pcofwork Pcofwork (@pcofwork) reported from London, Ontario

    @Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • rouquinne rouquinne 🇺🇦🌻 (@rouquinne) reported

    @Fidomobile It says they can't tell if my device is compatible. Obviously, my device IS compatible - I have been using it for 2 years on your network with absolutely NO problems! I'm not interested in getting an expensive new phone if that's your next suggestion.

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile how do we make this complaint more official? this support model is unacceptable in any line of business. how do we make sure that this reaches the decision maker of Fido?

  • CamCrookston Cameron Crookston (@CamCrookston) reported

    @Fidomobile You suspended the service of my 79 yo mothers cellphone without notice and when I call for supper your lines are so busy you can't even schedule a call back because your lines are so busy your automated system just hangs up on me

  • wyntyre Ak-Sar-Ben Knights (@wyntyre) reported

    @Fidomobile I've been trying to hahahaha! The stupid phone menu won't lemme talk to a human

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile I got it from Fido, it's Motorola edge 2024, my old phone was not covered by fido network anymore so fido sent me a new phone. I activated the new simcard on my new phone yesterday and it was working but today I received the text saying my service is suspended

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable

  • mrxisonx Mr. X (@mrxisonx) reported

    @Fidomobile Under my dads name and he was sick in hospital. Only communication was his email. You are disingenuous as you should have turned service off instead of trapping people into this transition fee basically you schemey slimey Big Company behavior.

  • act4sp Act IV (@act4sp) reported

    @Fidomobile why do you force people to switch to 5G for home phone service ‘at no additional cost’, then proceed to charge $85 for the change and hang up automatically when customers call support due to ‘high call volumes’?

  • renukamendiss renuka mendis 🍉 (@renukamendiss) reported

    @Fidomobile your 3g transition I was advised would not affect my service. And you have instead suspended my phone and I cannot call nor receive any. I've tried to call and keep getting terminated. #FidoG3 I need you to message me here and contact me with a number and name

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile since you said you are real person, call back options are not for same day, it’s for after 2 days. that itself sucks. that’s the lowest level any company can go in terms of customer support. what happens if the call is missed for any reason, wait another 2 days & this goes on?