Fido Outage Report in London, Ontario
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The latest reports from users having issues in London come from postal codes N5Y.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (1%)
Live Outage Map Near London, Ontario
The most recent Fido outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I'm on Roger's website right now, I could have my new Note Ultra delivered today and guess what? They help you set it up! That is what customer service looks like! And the plan they're offering is way better than the one you offered a ten year loyal customer!
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Pcofwork
(@pcofwork) reported
from
London, Ontario
If you're thinking of getting anything with @Fidomobile, don't do it! Customer service is deplorable, plans are crap compared to Rogers, and they only offer empty apologizes, they do not value their loyal customers whatsoever. You can take back my modem nd new Note 20 Ultra! Done
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Pcofwork
(@pcofwork) reported
from
London, Ontario
@Fidomobile I am absolutely LIVID right now. The busiest time of year and you can't have extra staff to provide customer service? Profits are more important than your customers! Been on hold for over an hour on my only day off. No respect for ppls time. WORST customer service!
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Saleh Hussein
(@engrsaleh) reported
from
London, Ontario
@Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix
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Tim Hodges
(@BigTimHodges) reported
from
London, Ontario
Fido home Internet down for the second time this week. :-(
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Avin Jayasuriya
(@jayasuirya) reported
from
London, Ontario
@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Malcolm Richards
(@Malcolm91299043) reported
from
London, Ontario
We pay the highest cell phone bills in the world @Fidomobile and yet provided with subpar service! 🤦
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Jeremy McCall
(@jmccall54) reported
from
London, Ontario
@DerekSilva @late2game @JClarkey I really liked Fido but recently had to go back to Rogers because Fido didn’t support our apple watches. Otherwise great experience.
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Gary Zee
(@gaz2002) reported
from
Middlesex Centre, Ontario
Hey @Fidomobile I’ve been on hold close to an hour to resolve my flaky phone network issue and have to be serenaded with your awful top 40 playlist while waiting. Have been a customer since 2003 - when are you going to pickup my call?! What lousy customer service!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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kh
(@KH449) reported
@Fidomobile how come your online support chat doesnt work. I can never get through to anyone. I ordered a tablet, I paid for a tablet, I don't get shipped a tablet
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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1Tongzz
(@1_tongzz) reported
@Fidomobile @ShayLia_ @Elisapie Why u service always get problems???
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eLbee
(@eLbeeVAL) reported
@RogersHelps @Fidomobile You having issues? My download is 1/1000th of what it's supposed to be... I'd like some assistance. Was on hold for an hour and a half before just giving up...
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Alex Egli
(@alex7egli) reported
@Fidomobile I can't login to the My Account app anymore. Everytime I try to login it just crashes after I submit the login form. I already tried resetting the password to make sure it wasn't just a wrong password. It just started happening today, I'm on Pixel 4.
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Never Give Up
(@DaleMacLean1) reported
@Berry_xox @Fidomobile They love playing games. And after putting me thru a tonne of bs, inferring that I'm a liar, charging me 1500 for a phone I returned. Being promised, guaranteed another phone in 3 days then denying that their customer support said that and saying they dont know who it was
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Dr. Brendan Maloney
(@Pedsdmd) reported
@Fidomobile You said you would credit all accounts for the April 19th blackout on the May bill and that we didn’t have to do anything.... Well, I didn’t receive my credit on my May bill and that’s poor customer service and dishonesty.
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👽
(@itsphoniie) reported
Tell me why @Fidomobile didn’t give me a credit for the interrupted service 🙃
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Never Give Up
(@DaleMacLean1) reported
@Berry_xox @Fidomobile After all the games what's funny is they kept asking if they can help me find a new phone and contract. Lol. No apologies, no talking any responsibility and supervisor being offended that he was called on it.
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Frosty
(@Code4Frosty) reported
@Fidomobile @FidoSolutions after most recent update, the app crashes upon login. At least on my A51