Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 02/03/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DuckyOnTwiter_ Ducky (@DuckyOnTwiter_) reported

    @Fidomobile why is your internet down bro, we were friends 🥺

  • DinaAlShibeeb Dina (@DinaAlShibeeb) reported

    Second time this month I experience #wifi outage. @Fidomobile --- is this normal? Apparently there is fire near the #Hamilton area affecting the service. :(

  • katyaniki катуа (@katyaniki) reported

    @Rogers & @Fidomobile internet has been down for a week. Both technicians seen at the building and nothing is fixed, no credit has been given to anyone affected in the building and our work disrupted for days for those who work from home. What kind of service am I paying for ?

  • __sdxo Shem (@__sdxo) reported

    @Fidomobile you guy have to be hands down the worst phone company. I can’t even get a hold of a real person.

  • jeromelereuf Jérôme Le Roi (@jeromelereuf) reported

    @Fidomobile stop sending me bills whereas your customer service already confirmed twice that I do not owe you anything!! And don't ask me to chat with you again!! I have other things to do!!

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    @Fidomobile every time I call you it seems we loose connection between us because of you always hanging up on me and you say your number 1 in customer service where are you getting your numbers from the people who you don't hang up on what is 90%

  • Arlene_UX Arlene (@Arlene_UX) reported

    Charged $108 for use less than 48 hours with Fido. And in those 48 hours, I cannot register my fido account because of "tech problem"(customer service told me). Cancel fido plan and then got this bill. Must say Fido should be Global 1st profitable company. @Fidomobile @Rogers

  • sujewe Samuel J Ujewe, PhD. (@sujewe) reported

    So after receiving a very outrageous bill from my mobile provider @Fidomobile I tried to contact @FidoSolutions to resolve the issue. Apparently, they put a bot on the customer service calls called “Ask Jack” that kept sending me sms with a chat link and then end my calls

  • meet_rachhadia Rachhadia Meet (@meet_rachhadia) reported

    Rubbish customer service @Fidomobile @FidoSolutions Waiting in queue for about 4 hrs now via ask jack.

  • SCurriePEng Sean Currie (@SCurriePEng) reported

    @Fidomobile waiting for service in online chat for 70 minutes now.