Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 12/26/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • astrobri hyperbolbri (@astrobri) reported

    It is super fun* that @Fidomobile 's page to report a lost phone gives a 404 error, as does any attempt to make a service request on my device protection. I wonder if after last month's fiasco they just... decided not to let anyone contact them?

  • MongaPulkit pulkit monga (@MongaPulkit) reported

    @Fidomobile how do I disconnect my fido tab connection. I try to reach u on messenger, no one reply there after authentication. I'm abroad so can't use customer care please help

  • jerclarke jer clarke 🌿 𝓉𝒽𝑒𝓎 (@jerclarke) reported

    Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃

  • LizTran_ LIZ•TRAN (@LizTran_) reported

    @Fidomobile @FidoSolutions I didn't get a statement credit on my bill this month for the recent network outage

  • up_tick77 Up tick (@up_tick77) reported

    @Fidomobile received my latest bill this morning. No credit for the outage on July 8th. Why??

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile NO ONE SHOULD HAVE TO SPEND 5 HRS TRYING TO GET IN CONTACT WITH CUSTOMER SERVICE. NO ONE SHOULD END UP IN TEARS. LIFE IS HARD ENOUGH. IF YOU CANT TAKE CARE OF CURRENT CLIENTS DONT TAKE ON ANY MORE.

  • kyledela25 Kyle Dela (@kyledela25) reported

    @Fidomobile is there another outage? Can’t seem to get my internet working here in Toronto

  • soheilmazinani1 soheil_mz (@soheilmazinani1) reported

    @Fidomobile Hi 👋 guys i just wanna share one of my terrible experiences i had recently with rogers. I recived call from rogers .and a person told me a device you return to us has missing part They told we will charge you whole of price of phone and i was shoked maybe this call is scam call

  • Azad63356444 Azad (@Azad63356444) reported

    @Fidomobile we are canceling are service after worst Customer care experience...Dorks working as agents.

  • SteveDaly15 Steve Daly🇨🇦🇺🇦 (@SteveDaly15) reported

    @Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.