Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 11/13/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mendelweisz Mendel weisz (@mendelweisz) reported

    @Fidomobile I have a question about my account I was on the phone waiting for an hour can you help?

  • heywhatsuplol_ hey (@heywhatsuplol_) reported

    @Fidomobile Hello Fido… I’ve been having trouble with my internet lately. We just switched from Rogers to you and as soon as we did we got instant wifi issues. Every time I go upstairs the connection gets so bad I can’t even call my friends on the phone for one second

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Fidomobile @Fidomobile I am having a billing issue when i call the customer care they say finance team will take care of it and there is no way i can reach them directly. Can someone please assist as a new bill is getting generated

  • RenataMacielsi5 Renata Maciel (@RenataMacielsi5) reported

    @Fidomobile my account was deactivated sooner that what I requested. How can I solve this problem?

  • canuckstephers Stephaneige🧡 (@canuckstephers) reported

    @Fidomobile hi there. I’m a now former customer but there’s a credit balance left on my old account. How would I go about getting those funds back? Thank you.

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Fidomobile I am having a billing issue when i call the customer care they say finance team will take care of it and there is no way i can reach them directly. Can someone please assist as a new bill is getting generated

  • Comatos25925364 Comatose (@Comatos25925364) reported

    @Fidomobile @FidoSolutions So so disappointed! I called your customer care and waiting period was more than a hour and called your store at least five times but no one responded to calls and even they haven't called me back! Is this the way that established brands work here?

  • Kor_Rye Koray (@Kor_Rye) reported

    @Fidomobile I had 1.89 gb of data left when I checked 15 minutes ago, I was just listening to some music now for about 15 minutes (this uses about 0.5 gb in five hours or so) and got a message saying data is finished and has been paused. That’s not possible, please help with this

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • upadhyaysaroj Saroj Upadhyay (@upadhyaysaroj) reported

    @Fidomobile Changed my plan as i accepted an "exclusive" offer. But didnt know that i will loose credit for extra line. Also $5 upgrade was more like $10. My bad didnt read the fine print. How can i revert back to my original plan?