Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 02/02/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • RebazLaw Rotten Tomato (@RebazLaw) reported

    @Fidomobile I read all the documents sent to me via email thoroughly, Including Mobile service agreement & payment program agreement. It does not include the promotion. you guys are charging me full price while your website says it's on clearance. does that sound like a fair treatment to u?

  • 9209Vj Jagan vm (@9209Vj) reported

    @Fidomobile Very poor customer service. After 1.5 hours on being on the call. Service never completed. Really pathetic

  • JordanJSparks Jordan Sparks (@JordanJSparks) reported

    I contacted my bank IMMEDIATELY after @Fidomobile told me they were stealing my $100. I full 100% do NOT recommend doing business with them. They continued to charge my account for MONTHS after my contract was already over and charged me 2 Full Months of Service after ..(ctd)

  • WawiiG Hawa Gaffou G🤎 (@WawiiG) reported

    @Fidomobile I have always had bad customer experience with Fido, and have decided that I will start looking at my options with different providers.

  • ASuperNDALuthor Super (@ASuperNDALuthor) reported

    @Fidomobile How come my connection got compromised then? Got worse when I upgraded my account. And customer service is not the greatest by the way... Took 3 months to get back the connection I had, and this should've been an upgrade...

  • curtimane G🔪S Curti (@curtimane) reported

    Hey @Fidomobile your wifi sucks. I want my money back.

  • I_Am_Heldden Heldden Byumvuhore (@I_Am_Heldden) reported

    @Fidomobile will have you on hold for 2 hrs, only for the customer care agent to come back saying 'sorry' & that they can't help Pretty much, we should call unto God because @FidoSolutions is not in the business of explaining to their customers the discrepancies in their bill 💀

  • tamarratown Tamara (@tamarratown) reported

    @Fidomobile I can't believe I got hustled into spending more money and you guys are blaming a store associate instead of fixing the issue. Does the store associate not work for Fido? Amazing. Way to piss off a 15 yr customer. Hey @VancityReynolds you have mobile company right?

  • Nazeema99117381 Nazeema (@Nazeema99117381) reported

    @Fidomobile poor customer service. I was promised 120 cad for phone upgrade which they are denying now and disconnected my call. I even followed up with them couple of times for this but no use.

  • alfievrmtdac alfie vente (@alfievrmtdac) reported

    Pretty disappointed with @Fidomobile . Long term customer waiting on a cheque over payment since Feb. 17th of this year. RIDICULOUS. Seems they really don't value their customers. Customer service consistently blame the "system" for my wait. #disappointing #customerexperience