Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 01/20/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TheWiseBear_ Prateek Kumar (@TheWiseBear_) reported

    @Fidomobile @FidoSolutions is it possible to make a change in my upgrade my order before delivery? Unable to reach live chat or twitter support team at the moment.

  • KZKYYC KZK (@KZKYYC) reported

    @Fidomobile I have been on hold for 2 hours and 24 minutes to speak with an agent 😱🤬 I have also been waiting for an agent from your online chat for 50 minutes. This is not something I can do online or if not be wasting my time! Terrible service!

  • TonySantillan20 Tony Santillan (@TonySantillan20) reported

    @Fidomobile @FidoSolutions , 1.5 hours on hold@to speak to someone. And I though Air Canada customer support was bad. This has to be the worst.

  • MsPosh34 Posh2Ivy (@MsPosh34) reported

    @Fidomobile It’s been 2:04 hours on the phone and still counting! Bad service #Fido, very bad!!

  • Saji2105 samir rana (@Saji2105) reported

    @Fidomobile @CCTS_CPRST: Hello, your wait time over phone is 3 hours this is crazy, I have issue with credit card payment, My payment went through Nov 2nd but stills I am owning to Fido 2 bills

  • skybody_03 Joe (@skybody_03) reported

    Hey @FidoSolutions , I just ported my number over yesterday and decided to join @Fidomobile ! And now my phone is SOS only??? Help!!! SOS!!!

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile DO NOT BUY ANYTHING FROM THEM! Worst service ever, trust me you wont regret!!

  • CrisContesti Cristina Contesti (she/her), CMP (@CrisContesti) reported

    @Fidomobile I'm calling in and the message is saying that for reasons out of our control they can't take my call and then hang up. No other option. Horrible customer experience.

  • Hunny_diva R𓃟byn🇨🇦🇵🇹🇮🇹 (@Hunny_diva) reported

    Hearing about @koodo’s Black Friday deal ($45/month for 50GB data + unlimited talk/text AND a free iPhone 11?!?!) I’d be a fool not to switch phone providers! Especially after the joke of a credit @Fidomobile offered their customers after their 2nd outage in under a yr. #Koodo

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Guys before buying something this is customer service….