Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 02/17/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CinthyaGalvan1 Cinthya Galvan (@CinthyaGalvan1) reported

    And here’s the WORST part: THIS HAPPENED A MONTH AGO and they still haven’t refunded me!! Absolutely ridiculous and unacceptable. What kind of service is this, @Rogers @Fidomobile?

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Both the chatbot AI and phone AI cut me off, saying they're unable to make an appointment for a customer service representative to call me. I've been trying for days and keep getting the same message.

  • MrsC72 Assiduous (@MrsC72) reported

    @Fidomobile we've been customers of Fido for 20 years. We've tried 3x now to make changes to our account. 3x we've been told that we'll get a call back at 7:30pm. When that call comes, 45 mins later we're told to call back 2morrow as the system is down. What now??

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile No, well yes, but, the time slot was the next day. I have 2 lines, I want to cancel one and I can't figure it out online. I work 10 hours a day, I am a single father, that day was the only legit time I had to make that call and now I'm screwed paying another $200 I don't want to.

  • Davfrend @Davfrend (@Davfrend) reported

    @Fidomobile it's so difficult accessing customer service with fido, why? You are over charging customers and no customer service to report to.

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Can't reach customer service, probably because my account is cancelled. But I'm still getting billed! Help!

  • DFYdigital_ Diana Yaz (@DFYdigital_) reported

    After 15 years of service, it is time to part ways @Fidomobile . My patience has run out.

  • aishiebabiee 🪷 Aisha Millions 🪷 (@aishiebabiee) reported

    Anyone with a mobile account with @Fidomobile double check your bill from the end of June to July you might have a random $80 fee... They've decided to no longer use 3G network (about time)

  • seba_rvr Seba-RVR (@seba_rvr) reported

    @Fidomobile I need to speak with a support agent. The chat is telling me to call 1-888-481-3436, but when I call that number, they say they're having trouble coordinating to call me back. Can you help me?

  • CihadKeskin10 Cihad Keskin (@CihadKeskin10) reported

    @Fidomobile Thanks, but I don’t have an active Canadian line abroad, so I cannot make that call. I’m asking again: please provide an alternative way to cancel my line or proceed with cancellation on your end. I cannot keep paying for a service I can’t use.