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Fido

Fido Outage Report in Kingston, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • xaloux
    Siham (@xaloux) reported

    @Fidomobile I went to your Markville location to get a new phone plan for my mom and was very impressed with the level of patience and customer service of your staff. They treated my elderly mom very well! #CustomerService

  • LFountainhead
    Lucy Fountainhead (@LFountainhead) reported

    @Fidomobile how do I contact customer service about my internet not working? Its been about 6+hrs.

  • _xxpriyaxx
    Chérie (@_xxpriyaxx) reported

    Um why doesn’t @Fidomobile support/provide a cellular network for Apple watches?!

  • paruljain991
    Parul Jain (@paruljain991) reported

    @Fidomobile looking help for activation

  • PreetiManoj2
    Preeti Manoj (@PreetiManoj2) reported

    @Fidomobile @FidoSolutions Hi, Can't get your connection indoors, not able to get or make calls at home. my device is fine and your support is not helping. Please look into this asap.

  • paruljain991
    Parul Jain (@paruljain991) reported

    @FidoSolutions @FidoSolutions @Fidomobile need help as received a Sim 4 days back with temp number but I don't want the same ! Never used no need to port

  • TheDannyRamadan
    Danny 🏳️‍🌈 (@TheDannyRamadan) reported

    @FidoSolutions @ajnabieh @Fidomobile Awesome! Very helpful. I will probably get them used phones and buy the lines from you! Any discounts or support for refugees or newcomers?

  • chicksfootlover
    Female Feet Observer (@chicksfootlover) reported

    @Fidomobile got a response re the non functioning my fido app to activate the 5 bonus gb session - did both reinstall and made sure not on wifi, plus connected to fido network. i think it's much better if you don't insult your consumers' intelligence!! not only me, it's crap!

  • mauriloborges
    Maurilo Borges (@mauriloborges) reported

    @PurolatorHelp says they can't do anything right now, I have to wait. @Fidomobile says they can't do anything, I have to wait. No ETA. I can't file a claim with Purolator. What is my option now? Cancelation of my purchase? I will never buys with them again.

  • Anwesha71616499
    Anwesha Bhattacharya (@Anwesha71616499) reported

    @Fidomobile …i m very disappoint with your customer service…please spend some money to improve the customer care…now i have a complain regarding your payment system…Though my device payment had been completed my monthly charge had not been reduced