Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 01/14/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • allenronm Allen Markuze (@allenronm) reported

    @Fidomobile haven't had internet on my phone all day. Customer service is supposed to call me back but nothing so far. Frustrating. Plz help.

  • sjwelsh19 Steve W. (@sjwelsh19) reported

    @Fidomobile @FidoSolutions your customer service is the biggest piece of **** and waste of time I think I’ve ever experience. You are a telephone company who’s lines can’t hold who calls without disconnecting customers. You have called me 107 times in the last 4 months.

  • nbshukla Nimish Shukla (@nbshukla) reported

    @Fidomobile Need help in setting up a service. Call centers are not able to help.

  • ivregress ivreg (@ivregress) reported

    @Fidomobile @The519 VERY disappointed with the POOR customer service!!! Need to move so ask Fido to transfer internet to the new address. NOT working after moving in, called the technician, was told that an onsite appointment is needed. Booked an appointment and the technician NEVER CAME!

  • ilymetro 𝙢𝙚𝙩𝙧𝙤 (@ilymetro) reported

    @zetaran @Fidomobile Shut up your jokes are bad

  • nemo_rah2 raneem hammadh (@nemo_rah2) reported

    I have no Internet since morning. I tried to talk with the customer service ,and every one sent me to another presintve with no luck. @Fidomobile need help .I got an appointment for tomorrow , but I didn't get the confirmation massage .

  • Neon_negro neo,n (@Neon_negro) reported

    @Fidomobile @FidoSolutions "continue", please. Fido has the worst customer service I've experienced, hands down. Anyone with self respect should avoid your company.

  • ryoha Ryoh A (@ryoha) reported

    @andrewloverock @Fidomobile Haha. The agent was making fun of Shaw/Freedom as “not our competitor” and how terrible their network is. You’d think they’d at least attempt to give me a half decent deal.

  • ivregress ivreg (@ivregress) reported

    @Fidomobile @The519 (2) Called the techincal service and the operator in service was just rude and indifferent. Said he can't do anything and transfered me again to customer again, and guess what? I waited for ONE HOUR AND THERE IS NO RESPONSE!!! Will NEVER USE FIDO AGAIN

  • bill_lukawy Bill Lukawy (@bill_lukawy) reported

    @Fidomobile finally read your reply. Asked a question a while ago. Forgot about it. Question. "I have owned a pre-owned iPad for months. I pay for a 4 GB data plan each month, never used it. Been 5 months, no data ever. Never seen a sim. Paying monthly for nothing