Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 12/30/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • garysworldpc garysworldpodcast (@garysworldpc) reported

    @Fidomobile hey, do I have to call in to cancel my service? I'm not looking for you guys to do anything, I'm really past the point of wanting to continue with you as my service provider, I just need to know the cheapest way to cancel because you charge for everything now.

  • Carolin47891018 Caroline Z (@Carolin47891018) reported

    My plan was changed without my permission of price..Customer support is having a hard time putting it back to the original plan.a real mess. @Fidomobile

  • tina_edube Christina Njongwe (@tina_edube) reported

    @Fidomobile what's wrong with the app? When I click sign in, it keeps redirecting me to the browser, and once I put in my credentials, it crashes. This has been going on for about a week.

  • patchikiya patchikiya (@patchikiya) reported

    @FidoSolutions What a disappointment to fill out the 3 forms that you required through Twitter. I was at the point of believing that @fidomobile will do something after this tweet. But of course, it was not the case. so far so bad... The @fidosolutions wants to deliver me to another department!

  • megsd_23 Meaghan (@megsd_23) reported

    .@rogers/@Fidomobile: Oops our service is out for a full day. Our bad. Also Rogers/Fido: You now have to pay more for your plan so you can directly fund our upgrades and it doesn't have to come out of our billions in profits. 🙄

  • RakeshKakkar Rakesh Kakkar (@RakeshKakkar) reported

    @Fidomobile it's been three days askjack is failing you guys and so is your customer service team! #fido #askjack

  • Paigezillaz Paigezilla (@Paigezillaz) reported

    Why does @Fidomobile have the absolute WORST connection ever?!? It's like like playing telephone as a kid, but realizing you're efforts to fix the issues are futile, you're essentially the kid from "The Sixth Sense" and the CS don't actually exist, nor do you...

  • chintan_guj Chintan Gujarati (@chintan_guj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

  • nourishnew Nourish (@nourishnew) reported from Lorne Park, Ontario

    @Fidomobile @FidoSolutions Any outage in Mississauga. Home internet not working.

  • hilaryl95 Hilary Lui (@hilaryl95) reported

    @Fidomobile I tried to sign in for Refer a Friend but every time I fill out my details and go to the next step the page reloads and the Captcha shows "ERROR for site owner: Invalid domain for site key". When will this be fixed?