Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 02/25/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • nakhrebaz_jatti 𝔖𝔪𝔦𝔩𝔢 (@nakhrebaz_jatti) reported

    @Fidomobile from a week Home internet is a constant problem with #fido Keep motivating me to change it

  • DrDDOM DMartin (@DrDDOM) reported

    Is @Rogers or @Fidomobile down or is that just our internet?

  • arijit_baidya Arijit Baidya (@arijit_baidya) reported

    @Fidomobile why your customer service is so poor? Most reps are ill equipped to handle any grievance.

  • jzed7 jzed (@jzed7) reported

    @Fidomobile I've been on loop for the past 3 hours! I contact an agent on your online chat and they tell me to call your customer service. Customer service is just a robot!!! The robot keeps telling me to check my texts but I'm calling you because I don't have access to texts

  • Lizzie_dreamer Lizzie (@Lizzie_dreamer) reported

    @Fidomobile is there a problem with the website sign in? I can't seem to log into my account

  • dipbodom Ali Ahmed (@dipbodom) reported

    @Fidomobile made it so difficult to get an agent over the phone. The callback service is so bad. Today one agent called me and told me they need to transfer me to a different department and then hung up! #fido #terribleCS

  • Naresh_Ravi1 Naresh (@Naresh_Ravi1) reported

    Hi @Fidomobile , I experiencing issues changing billing address. When I'm trying to click on the update billing address it shows nothing. I have tried with different browsers but no luck.

  • adamlcd certain victory charm (@adamlcd) reported

    @FidoSolutions why doesn’t your callback feature work? I’ve waited two days for different calls that never connected. btw for followers, I still don’t have a contract from two days ago. 6th time I contacted them about this and zero resolution, skip @Fidomobile if you can

  • _susan4abruisin Colton Alabaster (@_susan4abruisin) reported

    @Fidomobile I’m excited for my cell service to work again!!

  • theregoesCarly Carly 🐈 (@theregoesCarly) reported

    @RJO1111 @Fidomobile @bell charges $12 a day as well. It’s terrible.