Fido Outage Report in Kingston, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Full Outage Map

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (45%)

2. 

   Phone (43%)

3. 

   E-mail (6%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Alex k (@akctba) reported 5 minutes ago from Kitchener, Ontario

  @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

• Amanda Jones (@Amandajoness11) reported 6 minutes ago

  @akctba @Fidomobile As much as I love Fido I agree with you, almost three years being a customer entering contests Everyday I never win..something is Fishy to say the least. With the free service for a year 10 Winners per month and still haven’t Won that is concerning to me..

• Gavin Bailey (@GavinBailey2000) reported 9 minutes ago

  @Fidomobile @FidoSolutions I have been in queue with “Jack” for over 4 hours. Wait time on hold is over 2 hours! What is worse your wait times or service area?

• Shegide (@she_ide) reported 11 minutes ago

  @Fidomobile I just received what I presume is a scam text message about the "outage last week" and "to compromise" click on the link. The reason I think it's a scam is that it's illiterate and I don't think Fido would send such a message. Want to know more just let me know.

• eddy g 🍁 (@eddygeeeeeee) reported 11 minutes ago

  @Fidomobile on hold 10 minutes and your online chat says jack will help but he isn`t I cannot get internet unless I am home please help

• Cynn (@CynnxN) reported 12 minutes ago

  @Fidomobile have gotten nothing helpful from anyone about my xtra prize. Can anyone help me out????

• Graham Hnatiuk (@GrahamHnatiuk) reported 12 minutes ago

  The Portuguese folks I'm with are just laughing at your pathetic customer service, @Fidomobile @FIDOFriendly

• Andre (@deco_tzermias) reported 14 minutes ago

  @FidoSolutions @Fidomobile How to do fraud detection wrong (: 1. allow a customer to request an iPhone upgrade 2. send them the iPhone 3. block their account for fraud suspicion 4. never let them know why they don't have a signal 5. don't ever call the customer back Thanks, Fido!

• Yvette (@ypcho) reported 15 minutes ago

  @Fidomobile No! You have OPENED 2 new mobile phone numbers for me!  It should only be 1, with the new TABLET! CALL HOLD TIME IS 1 HR, 9 MIN! UNACCEPTABLE. I have been a Fido customer for 20 years (even when you were Microcell), and this is a complete slap in the face.

• John Samuel (@jsam63) reported 17 minutes ago

  @Fidomobile I've been trying to contact you. On hold for more than 2 hours, and no response. Please respond. Disappointing customer service.