Fido Outage Report in Kingston, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (31%)
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E-mail (3%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@SimonMcDonaldCA) reported
@FidoSolutions @Fidomobile I’m in Going Kong. Didn’t get a text from the local network and need to know if I can roam or need an add-on. Impossible to speak to anybody at Fido. My account number is in Canada so can’t register on the help app. Can you help?
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Cam
(@kaptincam) reported
Trying to get any meaningful communication done regarding plans or new phones via @Fidomobile built in chat service is truly frustrating. If its called a phone, and I'm working on my new phone and my new phone plan then why can't I talk to someone over a PHONE call?
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سارنگ
(@SaReH_Saar) reported
@Fidomobile @FidoSolutions my request and asked for 287$ for these three months cause somehow I wanted to break the contract (which I didn't).Such a TERRIBLE experience with the Fido customer service team! I assure you I will definitely change my provider after these three months
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Amanda Fazekas
(@gwabbit32) reported
@Fidomobile I'm in the US, I'm being charged for roaming. I'm connected to a network but can't make or receive calls. My husband has contacted you to reset the network connection on my phone and it worked, but now it is back to not working. This is a problem. I need to call home.
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Serena Mah
(@SerenaCMah) reported
from
Edmonton, Alberta
@snarkilily @Fidomobile @GlocalMeMoments The amount we pay for cell service is criminal .. definitely circling back! How’s the beagle
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Vino Papi
(@dapperdon416) reported
@Fidomobile you’re customer service reps have been inconsistent with their responses. I’ve been trying to get my sim activated for the last hour with very little support
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Snarkilily
(@snarkilily) reported
Mobile data access rates via Canadian suppliers is absolutely outrageous. @Fidomobile wanted $15/day for roaming. I have a @GlocalMeMoments device that lets me carry my own wifi network in my purse and 16G of data in Hong Kong cost me about $40 that’s lasted me all month. #wtf
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akshat marya
(@akshatmarya) reported
@Fidomobile Got a hard credit check because I wanted wifi. The support then tells me that Fido can’t service that location. Now my credit score got a hit and it’s Fido’s fault. Why would you credit check if you can’t service the location? Take your credit check back.
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Cam
(@kaptincam) reported
@Fidomobile If you call their CS line, you cycle through the menus, only to have them direct you towards a text service putting you in que. It would be great if you got to talk to someone, and not trying to message back and forth via text.
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k ♡
(@webeenknewcrew) reported
@Fidomobile how does one speak to a human being on the phone for a billing issue? I keep being redirected to a chat that is not helpful for me. Please help!