Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 11/27/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Joel08322500 Joel Dieudonner (@Joel08322500) reported

    @Fidomobile I can’t login in my account

  • xkeeshaye Nay (@xkeeshaye) reported

    Hello @Fidomobile why are there extra charges on my monthly bill when you said you would give back extra for the massive outage you had a couple of weeks back? You added more instead!

  • ayushghimire Ayush Ghimire (@ayushghimire) reported

    @Fidomobile Made a wrong reporting to @TransUnion regarding some late payment that wasn't associated with my account. Coz of this, my credit is getting bad. Fido noted my complaint on 12 April and asked me to wait for 3 weeks. I called Fido today.. was told nothing has been done.

  • preschie Omasi I (@preschie) reported

    @Fidomobile since the new update I can't access the app. I've uninstalled and reinstalled the app. I still have the same issue

  • Rebecca_King77 VanillaThrilla (@Rebecca_King77) reported

    @Jamiepage1000 @Fidomobile Hope it never has any issues... a technical support person can’t come Until Thursday.... THURSDAY So not internet the whole week basically

  • michaelzapper Mike (@michaelzapper) reported

    @Fidomobile my internet has been down all day… downtown toronto… Tech support closed … chat taking too long…. What’s up FIDO

  • Gofredo10 Go-fredo (@Gofredo10) reported

    @Fidomobile Don't don't go with this cell service.. Terrible service #avoidfido #fido

  • csaurabhkumar Saurabh (@csaurabhkumar) reported

    @Fidomobile @FidoSolutions can I have a resolution on case #238933 which is not resolved from last 5 months.

  • harshilharshil9 Harshil (@harshilharshil9) reported

    @FidoSolutions @Fidomobile @Rogers Attention loyal customers!!!!! They provide the worst untrustworthy and unreliable customer service ever. And every supervisor gives different and most importantly stupid answer so that you can't reach a solution.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Code4Frosty @Fidomobile @FidoSolutions Try uninstalling and reinstalling. That seems to help resolve the issue