Fido

Fido Outage Report in Kingston, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Ontario 11/23/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • thelightphone light (@thelightphone) reported

    @CircularLogic89 @hopeucanhearme @Fidomobile While we do have many Canadian users currently, we've seen some inconsistency between users on the same carrier/region recently which has led us to temporarily curtailing shipments until we can get more guaranteed support from carriers that can promise full compatibility.

  • MichaelBeaudin3 Michael Beaudin (@MichaelBeaudin3) reported

    @Fidomobile Has been opened and waiting on fido tech to work their magic because at point it seems more like magic than actual tech. Tried all the reinstall, update, cache clearing... temporary fix. Nothing works. What is weird though is that you can't delete the app and start anew since....

  • bestboyvr bestboy (@bestboyvr) reported

    @Fidomobile im speaking to Rudraksh on chat and I haven’t received a response in over 10 minutes. Is this normal? As a customer I would like to be assisted asap.

  • afernandom Fernando Alvarez (@afernandom) reported

    @Fidomobile I called your customer support. A few minutes talking to an agent, asked to talk to a supervisor/manager and I was not allowed to. That's amazing service plus the scam you guys are running on your website. #terribleservice #ctvnews #consumerprotection

  • MichaelBeaudin3 Michael Beaudin (@MichaelBeaudin3) reported

    @Fidomobile Your app is seriously flawed. That is the 3rd time in a year that the xtra banner is gone from the menu. 1st time took more than a month to fix itself on it's own, 2nd time got fixed when i changed phone and now it happened again 3 1/2 months after i get this new phone. Ticket

  • Ramande19992911 Ramandeep Kaur (@Ramande19992911) reported

    @Fidomobile the company is fraud... Please never purchase their service... I am an international student landed a month ago, these the sales man has misguided me and eventually they are charging 633 dollars as a phone call bills!!! Pathetic

  • butlerp butlerp (@butlerp) reported

    @Fidomobile Hoping you can help! I won a Sonos speaker in the Fido Xtra contest - but purolator just delivered an envelope and all it had was a card that said "Enjoy your Fido Xtra Perk" - will the speaker follow?

  • PatWhite1984 Pat White (@PatWhite1984) reported

    Hey @Fidomobile your customer service is terrible. I called just a few mins ago and literally no one is on the lines. What is going on?? Why are you not answering customers? It’s 8:07am, you should have people on the phones by now. This is ridiculous.

  • LisaLi4 Lisa Li (@LisaLi4) reported

    @FidoSolutions My acc#920137296, I never active SIM card and signed any agreement. I called customer service, they can’t do anything transfer me to cancellation department, cancellation department transfer me back to customer service. Why I have to pay Fido, and why can’t cancel @Fidomobile

  • janetmarieroger January Marie Rogers (@janetmarieroger) reported

    @Fidomobile don't kick me off the call at 9am when your automated voice tells me your customer service operators are available Mon to Fri at 8am. WTF