Fido outages and service status in Laval-Ouest, Quebec

Problems in the last 24 hours in Laval-Ouest, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Laval-Ouest, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Laval-Ouest, Quebec

Latest outage, problems and issue reports in Laval-Ouest and nearby locations:

• 
  stacie (@skarpontinis) reported 24 minutes ago from Laval, Quebec

  @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lino's Version (@LinosVersion) reported 8 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Jennifer (@JMazda26) reported 8 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  Josh Robins (@joshie2424) reported 18 minutes ago

  @Fidomobile so now there is a giant outage of RCS. It’s all over the news. Can you tell the public when this will be fixed since you have denied it all this time.

• 
  Allan Tham (@Allant92) reported 18 minutes ago

  Horrible customer service from @Fidomobile . After being with them for over 15 years plus they increased my price and when I called to ask they tried a bandaid fix. Guess this is their way of saying they don't value me as a customer. 🤬 Time to shop around to other providers!

• 
  Sunil (@subhanus) reported 19 minutes ago

  It's been 3 months since I cancelled, yet @Fidomobile continuous to charge my credit card every single month. your customer service is non-existent. You haven't resolved my past billing disputes, but you keep creating new ones. Stop charging me and clear my past disputes now !

• 
  SpamAuditor (@SpamAuditor) reported 20 minutes ago

  While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

• 
  Kismet Book Club (@KismetBookClub) reported 20 minutes ago

  @Fidomobile REFUSES to close my account even though I have moved out of the country! They are still taking money from my bank account. They will only cancel with LIVE AGENT. I have called 15+ times on hold 1-3 HOURS before disconnected by them!

• 
  Canadian Woman 🇨🇦 (@eraseing_woman) reported 20 minutes ago

  Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

• 
  Raphael Daniel (@RaphaelDan86238) reported 20 minutes ago

  @dizzyt87 @Fidomobile Fido is indeed an example of a poor service

• 
  Omotalade Kikelomo (@wandeomot) reported 21 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?