Fido Outage Report in Leduc, Alberta

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Leduc, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tariq Razi (@Tariq_Razi) reported 10 minutes ago

  @CCTS_CPRST needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.

• 
  PEI Bound (@SteveNovak1977) reported 10 minutes ago

  @Fidomobile That's just it, you don't help.... you don't do anything other than offer lip service. Your service barely works, you blame everyone but yourselves for the poor service, and expect customers to pay full price for a fraction of the service you sold them. Why is that????

• 
  🤦🏽‍♂️ (@416kobe) reported 11 minutes ago

  Why is ur internet so bad? #askingforafriend @Fidomobile

• 
  Dr. A.Kumsal Tekirdag-Kosar (@drtekirdagkosar) reported 13 minutes ago

  I regret setting up auto payments by @Fidomobile I thought I was going to have peace of mind. But what I realized is that auto payment somehow didn't kick in yet! I have an unpaid bill with NO reminders and late charges on my account. Definetely NOT a happy customer Fido.

• 
  Meg Schmidt (she/her) (@smilingmegs) reported 14 minutes ago

  @Fidomobile is there an outage in Kitchener Ontario right now? Postal code N2G 1V8. Tried unplugging and plugging the modem back in. Says secure but not connected

• 
  April (@Apestersplace) reported 23 minutes ago

  @Fidomobile Now the return process is bad. Great. #thanksfornothing

• 
  Tariq Razi (@Tariq_Razi) reported 24 minutes ago

  @Fidomobile complete and utter lack of customer ownership by Call Centre. Never depend on the commitments given by their Call Center Agents or even email confirmations sent by them. They will turn around and say that nothing can be done.

• 
  Rishi Bhasin (@rishionweb) reported 25 minutes ago

  Pathetic customer service from @Fidomobile. It has been more than 2 weeks and they failed to ship my wife's new SIM because of incorrect address. After multiple call backs still there has been no progress. This is when she is transitioning from Telus to @Fidomobile. Sad

• 
  Penelope (@PenelopeLPoole) reported 26 minutes ago

  @Fidomobile Can you pls suggest how to elevate an issue with an unpaid refund of $600? My friend was finally able to get a response after posting his issue on FB (faulty modem, no service, billed anyway), but the 'customer service' disappeared again once the modem arrived.

• 
  Tariq Razi (@Tariq_Razi) reported 34 minutes ago

  @CRTCeng needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.