Fido Outage Report in Leduc, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Leduc, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Leduc, Alberta
Latest outage, problems and issue reports in Leduc and nearby locations:
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rat11j
(@Rat11j) reported
Hey @FidoSolutions @Fidomobile how come when I look at plans offered for ME the 12GB plan is $65 (what I'm paying now) but a NEW CUSTOMER for a BYOP it's $52?? Shouldn't I, a loyal customer for YEARS be getting the better deal? Or at least the SAME? Thanks.
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jaskanwar
(@Jaskanwar_Kaur) reported
@FidoSolutions @Fidomobile increasing existing plan rates and not improving the service and then not even paying back for the service you guys didnt provided but charged already. Completely frustrated with Fido
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lalit
(@saintlittt) reported
@candacekellyto @Fidomobile SAME here my internet (data) has been acting up and I don’t find it acceptable I’m paying for something that isn’t working! I’d like a 60$ refund when I call ur customer support line I get hung up on or left on hold without updates about where I am in queue to speak to some1 😡😤
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Yash Chahande
(@YashChahande) reported
Hi Team, @Fidomobile I have been in contact with Fido Team regarding the bill issues I have. No customer assistant is available to talk. I was promised a bill of $27.5 Per month, By winback team. But my bill keeps coming to $37.5. Apart from that additional expenses are piling
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Sandeep Singh
(@realsandeep96) reported
How many more days you guys need now in order to give me a solution? In DMs you guys were like our concern team will contact you in few days.Also, just to remind you it’s been week now. Fido is now giving me mental stress. @FidoSolutions @Fidomobile
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 4/4 now tell me how can I get out of this issue, I can’t pay that much amount. Fido is trying to exploit me because the mistake is on my side. On the outage day I have an important online exam and a class which I have missed to attend.
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michelle🧚🏻
(@ferrvro) reported
@Rogers @Fidomobile you guys are a joke with your $4 refund for a full day of no service. #BellLetsTalk
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c renton
(@cerenton) reported
@Rogers @Fidomobile let’s get this internet/cable issue figured out. 2 weeks of up and down service is terrible. I need to be able to depend on you to be working. Get it figured out already!! #rogersoutage
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 3/3 I apologized for my mistake and asked them to help with reducing the amount such that I can pay in instalments . But from 3 days no help from Fido. I spoke to credit team they said you have to pay within 30 days or else we will impose late charges.
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AMETHYST
(@Aimeeyy11) reported
I got my bill today from @Fidomobile and its the same amount as usual. What happened to a credit for the Roger outage? I at-least expected a $5 discount. I will be changing my service provider, this is unacceptable