Fido Outage Report in Leduc, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Leduc, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (46%)
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Internet (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Leduc, Alberta
Latest outage, problems and issue reports in Leduc and nearby locations:
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Roland
(@Roland73619763) reported
@Fidomobile ****** service and customer service from your agents
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@FidoSolutions @Fidomobile Who is going to pay my academic loss due to outage?
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Yuval Grinspun
(@grinspy) reported
90 minutes of my time trying to get info from @Fidomobile on my new @Apple iPhone order. They don't tell you that their "clearance" prices are low because you'll wait 5 weeks and counting to get the new device.... and their CS support provides ZERO information. #CSFail
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 4/4 now tell me how can I get out of this issue, I can’t pay that much amount. Fido is trying to exploit me because the mistake is on my side. On the outage day I have an important online exam and a class which I have missed to attend.
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lalit
(@saintlittt) reported
@candacekellyto @Fidomobile SAME here my internet (data) has been acting up and I don’t find it acceptable I’m paying for something that isn’t working! I’d like a 60$ refund when I call ur customer support line I get hung up on or left on hold without updates about where I am in queue to speak to some1 😡😤
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Nancy Doherty-Whalen
(@thismamaluvs) reported
@Fidomobile @FidoSolutions is service currently down? Would love to ask someone but your customer service line hangs up when I call.
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Joyee L.
(@ThatJoyee) reported
@FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 3/3 I apologized for my mistake and asked them to help with reducing the amount such that I can pay in instalments . But from 3 days no help from Fido. I spoke to credit team they said you have to pay within 30 days or else we will impose late charges.
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Roland
(@Roland73619763) reported
@FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******
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Carl Courneya 🇨🇦
(@LIGAWAB) reported
@Fidomobile @FidoSolutions So “ask Jack” is provided now instead of waiting for a live human instead of giving me a choice? How do I get an incorrect bill addressed and resolved? #Unacceptable “ask jack” service. #help