Fido Outage Report in Leduc, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Leduc, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (64%)
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Internet (24%)
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Wi-fi (6%)
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E-mail (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Leduc, Alberta
Latest outage, problems and issue reports in Leduc and nearby locations:
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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ddogg
(@ghoastdragon) reported
I’m losing my mind dealing with @Fidomobile trash AI. Why is it so hard to get help from a real person!
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jay makinze ❼
(@Mr_Teekay) reported
@Fidomobile how is it that in the middle of an emergency, the only option to speak with someone is to schedule a call for two days out? have you fired all your staff?
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Via Marketing
(@via_marketing_) reported
@danielmullen @Fidomobile @danielmullen, really appreciate how you broke down those differences between their approaches to customer information.
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thrill3
(@thrill3) reported
@Fidomobile So upset hours on phone Still messed up Horrible experience CRTC should be aware of such bad service
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Prateek Garg
(@Prateek_Garg95) reported
@Fidomobile You increased my monthly plan fee without any prior notice. I tried calling, but your automated system said customer service is currently closed. Very disappointing experience and misleading communication. @Bell_LetsTalk @Rogers Lets connect as I am looking to port.
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Amelia10192
(@Amelia10192) reported
@cheezyplays_ @Fidomobile It will be best if you don't waste your whole time waiting for the support team cause will not ain any vital assistance from them I have come across it but I was recommended to @markcyber01 he is the best tech check him out.
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Ryan Zeitz
(@RyanZComedy) reported
@Fidomobile After receiving an email from you 15mins ago outlining these unauthorized changes to my account, I tried calling your customer service dept, and apparently it is impossible to talk to a live customer service representative for a full 24hrs. This is unacceptable.
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Kunal Jethwani
(@kunal_jethwani) reported
@Fidomobile Can you please confirm if this toll-free for international callers from India? Isnit reachable via Skype or other voip methods? Whats the best way to dial-in not being charged for the same and what are the support hours and days that this number is available for?
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thrill3
(@thrill3) reported
@Fidomobile Spent all afternoon with such poor results Also was told there is any then there isn't a loyalty plan department This is not how a company should conduct business
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Scorp
(@Scorp3345) reported
@Fidomobile Sorry to say, but it does everything but help, Cheniette! Should have a failsafe to connect to a live agent if somebody wants to, as opposed to forcibly offering a callback! I did book a callback though, and will look forward to discussing what’s going on! This has me concerned!