Fido outages and service status in Leduc, Alberta

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Leduc, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Masih (@masihhaha) reported 2 minutes ago

  @Fidomobile get your garbage *** support team and contact me. Im so tired of begging for a callback from this **** company, just so that I find out who is using my credit card and to cancel a plan that’s unjustly is using my money.

• 
  Intrepid Critic (@Who_knewit) reported 6 minutes ago

  @Fidomobile please switch me back to LTE. This switch to "5G" has made my phone slower, everything takes longer to open, chatgpt takes forever to give answers now. Podcasts just stop streaming as I randomly lose service. Switch us back, 5G isn't ready and it sucks.

• 
  Aephraim Steinberg (@QuantumAephraim) reported 10 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Raphael Daniel (@RaphaelDan86238) reported 10 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

• 
  Rizwan Mohamed (@riz_mohamed) reported 11 minutes ago

  @FidoSolutions @Fidomobile used to be the best Now #fido is terrible. I have an issue and need to wait until Wednesday for a callback. #worst #CustomerService

• 
  LallyA (@LallyAd) reported 12 minutes ago

  @Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long

• 
  Sarah Anderson (@SpirituallyFam) reported 12 minutes ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

• 
  Pete (@floofydoofbkup) reported 12 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  ToniTonTony (@tonitontony) reported 12 minutes ago

  @FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately

• 
  Kudzie Chasosa (@chasosak) reported 15 minutes ago

  @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks