Fido Outage Report in Leduc, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Leduc, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (29%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Leduc, Alberta
Latest outage, problems and issue reports in Leduc and nearby locations:
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Larose
(@jay_larose) reported
@Fidomobile Hey! I am in Ottawa and haven’t had wifi for 3 days due to storm.. they’re saying it might be another 2 days before we get it back. As a loyal customer of over 20 years w Fido is it possible to get additional data?!? I have a 2.5 year old and she needs entertainment!
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TV Fanatic
(@TVFanatic8) reported
@Fidomobile I understand the outage is not the company's fault. However 6 days of not internet service, with no informative updates or effective temporary solutions is. Customers are in the dark about why its taking so long and the same cookie cutter response is not sufficient.
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Brian Mahoney
(@_BrianMahoney) reported
Is it just me or is @Fidomobile 's data spotty on weekends? Fine Monday to Friday, crappy on weekends. They must turn the power down on Saturday and Sunday.
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СИМО
(@simowastaken) reported
I'm never going back to @Fidomobile ever again The amount of spam calls and texts I get from them now are insane I should change my number
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Vancouver Sharepoint
(@YVRSharePoint) reported
@Fidomobile is one major failure in customer service. Customer beware. They will charge you fees for this and that and say the machine did it. Collection action then ensues. Amazing what these guys get away with
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TV Fanatic
(@TVFanatic8) reported
@FidoSolutions I completely recognize that it is not the staffs fault. I did call in for a solution and the only options given were a 5GB bonus which did not last long or increase my data plan. My frustration is with the company that is doing nothing to support its customers.@Fidomobile
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TV Fanatic
(@TVFanatic8) reported
All the big communication companies @Fidomobile @rogers really do not help their staff support their customers. 4 days without internet and all the staff can give is 5GB bonus. After 4 days you would expect the companies to have a better solution. #ottawaoutage #fido #Rogers
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Chelsea
(@ChelseaP_PR) reported
what happened to @Fidomobile they use to be so amazing w customers even better because you never needed customer service. Now it’s seems every issue takes 4 calls/transfers. And then a follow up bc of issues. I just wanna give you my money and have a plan & phone that works 😢
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Udbhav
(@UdbhavZaroo) reported
@FidoSolutions @Fidomobile Appreciate the quick resolution Van from your team could provide me. I wish all your customer support staff had the same intent. Thankyou so much
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Nattt 🇺🇦
(@NatalieCarlino) reported
Two separate calls, 45 minutes later and @Fidomobile customer retention keeps hanging up every time a costumer service rep transfers me. A complete waste of my morning.