Fido outages and service status in Leduc County, Alberta

Problems in the last 24 hours in Leduc County, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Leduc County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharissa D (@RiskyTeacher) reported 4 minutes ago

  @Fidomobile hello, I’m needing help today with a Fido roam account issue/error. I’m travelling today but the soonest I can get a call back is Tuesday. I called yesterday also but Tuesday was the only option. Please help!

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 8 minutes ago

  @Fidomobile you offer these data packages but nothing works. If you can't manage the 5G service don't advertise it because it sucks! And why are you a subsidiary of Rogers and use their network supposedly but the service connection is still trash ? Is this Rogers sabotaging us ?

• 
  Kirito96 (@kirito_9668) reported 9 minutes ago

  @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 10 minutes ago

  Whoever's idea it was to get rid of customer service and have chatbots pretend to attend to customer needs is an idiot of the highest order. Seriously! How can you need someone for help but get no one except to schedule a stupid call back which you barely receive. @Fidomobile

• 
  ToniTonTony (@tonitontony) reported 13 minutes ago

  @FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately

• 
  Aephraim Steinberg (@QuantumAephraim) reported 14 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Masih (@masihhaha) reported 17 minutes ago

  @Fidomobile you are sick. You customer support rep at the retail store are disrespectful and provide 0 help and empathy. He has been losing money monthly by an account that is not for him but has his credit card on and no one can help us cancel this account. Scammers

• 
  sohail (@sohail87033951) reported 19 minutes ago

  Requested @Fidomobile to close my account, but instead was pushed to keep paying for unused services. Now facing unnecessary charges& collection harassment.If closed on time,this issue wouldn’t exist. Authorities should investigate such practices. @CRTCeng #ConsumerRights #Canada

• 
  alexdoulis (@mhighca) reported 25 minutes ago

  @Fidomobile ...No bars in Carlisle, L0R 1H1, your support bot is asking me which number to call. help please

• 
  LallyA (@LallyAd) reported 26 minutes ago

  @Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long