Fido Outage Report in Leduc County, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Leduc County, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Leduc County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Leduc County, Alberta
Latest outage, problems and issue reports in Leduc County and nearby locations:
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks
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Letters to LALA Land
(@byMissMisa) reported
from
Edmonton, Alberta
@FidoSolutions Dear Julien, I m not sure if DM-ing Fido will actually do anything. I spent 45 minutes on the phone only to be talked to condescendingly and no solution. Unless you have some magical customer loyalty and services skills this is a mute point.
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Eric Jenkins
(@jeneric41) reported
from
Edmonton, Alberta
@livingsanctuary I don’t know if my Dad is on Rogers or not (‘m on Fido), but I’ve had failed calls and that has never happened before.
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Case
(@case_r_k) reported
from
Edmonton, Alberta
Being trans is enough of a challenge, companies should not make our lives harder by making name change processes hidden and archaic. Fido has made changing my name with them to be a special pain as they require documents to be faxed or mailed. @Fidomobile fix your process please.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Hanley
(@SeanHanleyTO) reported
@Fidomobile I’ve been in touch with your care dept and they are unable to cancel it. After 30 minutes they told me to use your online assistant but I just get a response saying it cannot cancel an order for pickup at a store. I’m tired of the run around and would like this fixed please.
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile - No budget for customer support? Only IVR and if you need to talk to specialist, call back appointment only after 2 days. And for any reason if you miss that call, schedule another again after 2 days? #fidosucks
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Bear Dog
(@2076ckm10) reported
@Fidomobile 2 weeks we have been trying. 2 weeks. Storms are not allowed to cancel.
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Act IV
(@act4sp) reported
@Fidomobile why do you force people to switch to 5G for home phone service ‘at no additional cost’, then proceed to charge $85 for the change and hang up automatically when customers call support due to ‘high call volumes’?
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile this is a completely unethical support model. call back can be provided as an option but shouldn’t be forced to the customers.
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sepideh
(@sepideh_208) reported
@Fidomobile Yes there is no service, I received a text saying my service is suspended due to 3g network retirement but I got this sim card activated yesterday and it is new.
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile since you said you are real person, call back options are not for same day, it’s for after 2 days. that itself sucks. that’s the lowest level any company can go in terms of customer support. what happens if the call is missed for any reason, wait another 2 days & this goes on?
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B-urself
(@peace_wallet) reported
@Fidomobile Why is my service suspended even though my phone is 5G compatible and I followed all the settings exactly as mentioned on your website? Can someone explain what's going on?
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sepideh
(@sepideh_208) reported
@Fidomobile I got it from Fido, it's Motorola edge 2024, my old phone was not covered by fido network anymore so fido sent me a new phone. I activated the new simcard on my new phone yesterday and it was working but today I received the text saying my service is suspended
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Bear Dog
(@2076ckm10) reported
@Fidomobile How about you provide customer service. You won't let us cancel our contract! No one will call back. So. Now what? Maybe get your poop in a hoop before telling how awesome you are.