Fido outages and service status in Leduc County, Alberta

Problems in the last 24 hours in Leduc County, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Leduc County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iiamgood (@iiamgood1) reported 8 minutes ago

  @Fidomobile fix ur dumbass website, or else...

• 
  ShockTroopCAN (@ShockCan) reported 9 minutes ago

  @Fidomobile Not able to log into my account to pay my bill.... ever since the new version of the app came out. Website is also not working

• 
  Sabrina (@sabbie_9) reported 13 minutes ago

  @Fidomobile my cell service hasn't been working this morning. It says no SIM and emergency calls only. Is there a wider service outage?

• 
  Shivansh gupta (@shivanshg_93) reported 22 minutes ago

  @Fidomobile @FidoSolutions Which they said is done and it would show up in the bill. But june bill was of $113. After talking to customer service again on 18 June when i got bill i was told that due to system error the changes didn't go through & the changes would be done today.

• 
  EpikLeafFan (@_johnnordstrom) reported 24 minutes ago

  Thanks for the awful services @Fidomobile. Now I can't do my job without a working phone..

• 
  Shivansh gupta (@shivanshg_93) reported 28 minutes ago

  @Fidomobile @FidoSolutions But after 5 business days the bill just went down to $104.96. Again talking to customer service on 24 june. they said that from July bill my plan would be of 6+2 gb+$10 discount on my plan & additional $10 would be deducted from bill since i paid extra.

• 
  Ｗｈｏｌｅｓｏｍｅ (@roseNES5) reported 31 minutes ago

  @Fidomobile your wifi still keeps going out, i called your people yesterday they said they were fixing wires, and this was at 3, and it fixed at 12, now its out again why does this keep happening? you should probably check if another wire is down

• 
  Shivansh gupta (@shivanshg_93) reported 34 minutes ago

  @Fidomobile @FidoSolutions Which i was okay with. Today(17 July) i received my bill which is of $96.05. After taking to customer support again today & explaining my issue again & again. Firstly, a system error happened again due to which the $10 promotion was not added to plan.

• 
  Pranay Gandhi (@PranayGandhi03) reported 35 minutes ago

  @Fidomobile its been over a month and I am still waiting to hear back from Fido on the issue#244356. All the details have been provided through the email, as requested. Kindly share an email address where i can escalate the concern.

• 
  .vayanin (@PynkKnits) reported 38 minutes ago

  When that warranty finishes? Don't call @Fidomobile @FidoSolutions. Even if it was the day before don't call them. Cause their first response is?! "Your warranty has ended we can't help you."