Fido outages and service status in Logan Lake, British Columbia

Problems in the last 24 hours in Logan Lake, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Logan Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Silent Eyes (@ryanavi21) reported 5 minutes ago

  @Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....

• 
  Evan (@evanoftheyukon) reported 6 minutes ago

  @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

• 
  Smitty’s Stake House (@SmittyStakez) reported 12 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  Leanne Schira (@lschira) reported 13 minutes ago

  @FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!

• 
  SpamAuditor (@SpamAuditor) reported 14 minutes ago

  While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

• 
  Phil D. (@skarface789) reported 15 minutes ago

  @Fidomobile hey Fido, I accidentally added. Us travel pass to my daughters number which is currently set as the default (it shouldn’t be). Customer support says the 50$ charge is going through and cannot be moved. She is nowhere close to the us and I’m here now. Please explain the logic.

• 
  Angela F. (@RRCCowner) reported 23 minutes ago

  @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

• 
  Josh Robins (@joshie2424) reported 23 minutes ago

  @Fidomobile so now there is a giant outage of RCS. It’s all over the news. Can you tell the public when this will be fixed since you have denied it all this time.

• 
  Sree (@sreebuildss) reported 23 minutes ago

  @Fidomobile You charged me 126$ instead of my normal monthly fees. Trying to reach your support since last 2 days. No luck, no call back. Before I go other routes I want to try here.

• 
  SC (@shark7456) reported 24 minutes ago

  @Fidomobile disgraceful way to treat customers. Luring people in with an attractive price and then quietly increasing it just months later is deceptive and completely unacceptable. Don't want excuses or a generic explanation of your pricing policy. FIX THIS.