Fido outages and service status in Maidstone, Ontario
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- Fido generated 0 outage signals in the last 24 hours around Maidstone, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Maidstone, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Maidstone, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Fido Issues Reports Near Maidstone, Ontario
Latest outage, problems and issue reports in Maidstone and nearby locations:
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jappy (@jappy16732019) reported from Windsor, Ontario@FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience
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jappy (@jappy16732019) reported from Windsor, Ontario@Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.
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pradith jayanthy (@pradithj) reported from Windsor, Ontario@FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Prab (@Prab28145294) reported@Fidomobile @fidomobile need someone from Fido to see why my travel plan is not working that I paid for already
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anon (@anon26747971223) reported@Fidomobile @Rogers your towers are sending wrong GPS locations to phones. People in canada are pinging off towers in Peru. It's been a real pain. It has been multiple people with Fido and Rogers. Could you please fix this?
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Francisco A E Diaz (@F_Ash_Diaz) reported@CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?
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Vaibhav Panwar (@2vpvp) reported@Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.
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Nojan Emd (@EmdNojan306) reported@Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years
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Nojan Emd (@EmdNojan306) reported@Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not
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Joe Cicoria (@Ammazzato) reported@Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.
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Canadian Crimes (@canadian_crimes) reported@Fidomobile how is reception even worse with 5g plus zero customer support
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Linny (@IosonoLf) reported@Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?
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Howard Bailey (@howardruns) reported@Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.