Fido outages and service status in McGregor, Ontario
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- Fido generated 0 outage signals in the last 24 hours around McGregor, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in McGregor, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in McGregor, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Fido Issues Reports Near McGregor, Ontario
Latest outage, problems and issue reports in McGregor and nearby locations:
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jappy (@jappy16732019) reported from Windsor, Ontario@Fidomobile @FidoSolutions i need to talk customer care but they are not responding me. Fido is charging more.I need to talk. Plz contact me ASAP.
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pradith jayanthy (@pradithj) reported from Windsor, Ontario@FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions
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jappy (@jappy16732019) reported from Windsor, Ontario@FidoSolutions @Fidomobile very bad customer service experience from @FidoSolutions . Going to #changeServiceProvider. Fido is discriminating with customers. As i am getting charged more for less data and my friend is getting charged less for more data.#badCustomerExperience
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Nojan Emd (@EmdNojan306) reported@Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours
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leaky (@leaky766) reported@RealKiTsKorner @Fidomobile @Rogers Unreal isnt it ? Shockingly bad customer service ......
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Not Op Cue (@NotOpCue) reported@iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.
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Evan (@evanoftheyukon) reportedI've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up. (1/20)
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Howard Bailey (@howardruns) reported@Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Leanne Schira (@lschira) reported@FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu
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Lori (@LoriinDurham) reported@Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service
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Jasmeet Walia (@JasmeetWalia10) reported@Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!
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Silent Eyes (@ryanavi21) reported@Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....