Fido

Fido Outage Report in Mercier, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Mercier, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mercier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Mercier, Montérégie, Québec 03/26/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Mercier, Québec

Latest outage, problems and issue reports in Mercier and nearby locations:

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • khuranahbc Ranjit Khurana (@khuranahbc) reported

    @Fidomobile Can you please help me understand why I am receiving two bills for this month? I have only an active sim with Fido I activated last week only. My account shows that there are two account numbers associated with my profile. Your help will be highly appreciated. Thanks!

  • yu231233 Akira (@yu231233) reported

    @Fidomobile On Friday, Fido confirmed the device was received after 2 hours of wait on the phone. Fido customer support lied I would receive a contact email by Monday. I said to him that he was lying, so he told me he would call me on Monday at 11am. He did not call.

  • djmcc8 DJ McCullough (@djmcc8) reported

    "Due to circumstances beyond our control, we are unable to take your call atm" @Fidomobile always making your customers proud 👍 Trash *** service

  • hunterderkach hunter (@hunterderkach) reported

    @Fidomobile the deals are cool but is there really nothing you can do about helping with a stolen phone??? getting bounced around with support

  • Amiroofir Amir Firooz (@Amiroofir) reported

    Why do I have to wait many hours to speak to any of your so called customer services reps? Horrible customer service @Fidomobile @rogers

  • lisercheung Lisa Cheung (@lisercheung) reported

    @Fidomobile It takes multiple calls and HOURS waiting on the phone to get anything sorted. I've called in three times in the past week just to activate a new line and get SIM card shipped. Fido Chat keeps disconnecting and I have to wait all over again. SIM still doesn't work!!!

  • Darth_Dave David (@Darth_Dave) reported

    @Fidomobile The service levels with Fido are terrible. At this point I definitely wish I choose a different provider when changed over just this past Friday, November 25, 2022.

  • ZestyAhmed Ahmed (@ZestyAhmed) reported

    @FidoSolutions @Fidomobile Your phone support literally hangs up saying "you're exceptionally closed" and to call back during business hours. Your live chat doesn't work and I need to speak to customer support. Please answer my twitter dms at least.

  • ambeyanouni Assem Beyanouni | عاصم البيانوني (@ambeyanouni) reported

    @ehsanbutt @Fidomobile Same issue here

  • whonilay ay (@whonilay) reported

    @Fidomobile You guys are in a big mess again, and it looks like you didnt learn anything from the past! did new activation today, I cant make a outgoing calls. Tried all troushooting avlb online but I need some technical support, but nobody is available on chat/phone support.