Fido outages and service status in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Jose, sin tilde. (@joecconde) reported 6 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  TIGER (@navedtehseen) reported 11 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  sidra🥺🥰 (@badkutthi) reported 17 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

• 
  Neil (@imneilocampo15) reported 31 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  Yaz Kh (@Yazkh) reported 31 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SC (@shark7456) reported 9 minutes ago

  Signed up with @Fidomobile in March because of $30.51 plan. Few months later, price increased by $5/month - 16% increase. How is it reasonable to attract new customers with one price and then increase it after they sign up? Seriously undermines customer trust.

• 
  Octavio Avilés-Villaseñor (@TezcatliOcta) reported 11 minutes ago

  @Fidomobile sucks

• 
  iVu (@WhoCntrl) reported 12 minutes ago

  @Fidomobile I accidentally deleted my eSIM while switching phones. Now, I’m trying to set up a new eSIM on a new phone, but I can’t because I don’t have access to the old phone number. When I visit the store, they says there’s an issue with my identification. Can u help

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 13 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Allan Tham (@Allant92) reported 13 minutes ago

  Horrible customer service from @Fidomobile . After being with them for over 15 years plus they increased my price and when I called to ask they tried a bandaid fix. Guess this is their way of saying they don't value me as a customer. 🤬 Time to shop around to other providers!

• 
  Arosha liny (@shalini_aro) reported 15 minutes ago

  @FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!

• 
  leaky (@leaky766) reported 15 minutes ago

  @RealKiTsKorner @Fidomobile @Rogers Unreal isnt it ? Shockingly bad customer service ......

• 
  SC (@shark7456) reported 17 minutes ago

  @Fidomobile disgraceful way to treat customers. Luring people in with an attractive price and then quietly increasing it just months later is deceptive and completely unacceptable. Don't want excuses or a generic explanation of your pricing policy. FIX THIS.

• 
  Deep (@djdeeep) reported 20 minutes ago

  @Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail

• 
  SM (@Sabisweet_s) reported 20 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.