Fido

Fido Outage Report in Newmarket, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newmarket, Ontario 01/29/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (33%)

    Internet (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Amal8710 Amal J (@Amal8710) reported

    1st you have US wait 2Hrs to get a hold of someone, only to get disconnected or cold silence! Been with this company for many yrs and hold 3lines! While there're better plans & service don't why I waste my time! Something needs to get! ASAP @FidoSolutions @Fidomobile @Rogers

  • akshayp2312 Akshay Patel (@akshayp2312) reported

    @Fidomobile @san_bains No you guys dont. Worst service ever seen!

  • SheenManor sam sheen-manor (@SheenManor) reported

    When you try to call @Fidomobile and they just hang up because they're "too busy" hah.. great support guys. Wonder why I'm calling... oh yeah, to cancel.

  • TheRealBVP Brian Vanpee (@TheRealBVP) reported

    @Fidomobile your customer service is INFURIATING. 2.5 hours on hold, u asked 1 question then was told "Customer Service would know" and was out on hold for another 2.5 hours!! OMFG I'm switching. See ya.

  • Dom_Madamspice madamspice (@Dom_Madamspice) reported

    @Fidomobile what’s wrong with you guys customer service? If I could do what I needed online I would but 2hrs wait time to speak to an agent is pathetic.

  • Schuchwun Andrew Schuch (@Schuchwun) reported

    @JoelBennett @Fidomobile Broken today too. I got what sounded like a scam call about my bill. Tried to log in and it just logs you right out.

  • masters215000 Masters2150 (@masters215000) reported

    @Fidomobile I need account help, your chat doesn't work, and your phones are down with ONLY a french message and nothing in english, how the hell am I supposed to know whats going on?

  • _kirstylee Kirsty Pretorius (@_kirstylee) reported

    @Fidomobile I have had no mobile data service since Friday afternoon. Cannot get through to a live agent on chat. Spent 1h50 this morning holding for customer service. Cannot get through to technical support. In-store staff could not help. How do customers actually get support?!?

  • yu231233 Akira (@yu231233) reported

    @akshayp2312 @Fidomobile @san_bains Lying to customers and offering poor services would not be resulted from being busy. Something is not right about the company management.

  • Betch1213 Betch (@Betch1213) reported

    @Fidomobile I just wanna say whoever your loyalty customer service agent is that just called me. They deserve a raise. Seriously the best energy and most helpful customer service agent I’ve ever encountered.