Fido

Fido Outage Report in Newmarket, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newmarket, Ontario 11/26/2025 18:05

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Newmarket, Ontario

The most recent Fido outage reports came from the following cities: Bradford West Gwillimbury.

Loading map, please wait...
City Problem Type Report Time
CanadaBradford West Gwillimbury Internet
CanadaNewmarket Internet
CanadaBradford West Gwillimbury Phone
CanadaNewmarket Internet
CanadaStouffville Internet
CanadaYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Ihaveaweirditch Username checks out (@Ihaveaweirditch) reported

    @Fidomobile first day with Fido and trying to port in a number. After 40 Minutes of patiently waiting, I get a rep whose voice kept chopping off probably because of working from home on a bad connection. Now I wait again. Already wanting to cancel this line.

  • Prabu28645569 Prabu (@Prabu28645569) reported

    @Fidomobile Agent told that they will connect with Manager and disconnected the chat. I have never had this worst customer experience. Whether there is any way to take this matter legally ?

  • Himkack Himanshu Kackar (@Himkack) reported

    @Fidomobile @FidoSolutions Your service is very poor. For the past week there have been multiple internet outages at me place. If you want to complain really time is more than 2 hrs. This is the level of costumer service.

  • PugilisticUnit JustSomeDude (@PugilisticUnit) reported

    @Fidomobile Why am I being billed $16.95 for a tablet I was told was charge free? I tried calling and was on hold for an hour. Drove to a FIDO and they said they can’t make any changes as it has to be done over the phone. FIDO…you’re terrible.

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • RenataMacielsi5 Renata Maciel (@RenataMacielsi5) reported

    @Fidomobile my account was deactivated sooner that what I requested. How can I solve this problem?

  • guptamitali21 •‿• (@guptamitali21) reported

    Hi @Fidomobile I changed my plan but I was billed higher. I am trying to reach your customer service but I am not able to connect. The calls have a huge waiting time and the live chat is disconnected by the customer support person. Due to this my payment due date has passed.

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • RenataMacielsi5 Renata Maciel (@RenataMacielsi5) reported

    @Fidomobile my account was suspended sooner than what I requested. How can I solve this issue? It doesn't allow me to contact the company.

  • TKaklotar Tejas kaklotar (@TKaklotar) reported

    @FidoSolutions @Fidomobile I used Fido for 10 days but due to network issue at basement, I switched to another network. Then why my bill is still showing. 15 days are trial period.