Fido

Fido Outage Report in Newmarket, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newmarket, Ontario 02/02/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • seba_rvr Seba-RVR (@seba_rvr) reported

    @Fidomobile I need to speak with a support agent. The chat is telling me to call 1-888-481-3436, but when I call that number, they say they're having trouble coordinating to call me back. Can you help me?

  • DFYdigital_ Diana Yaz (@DFYdigital_) reported

    After 15 years of service, it is time to part ways @Fidomobile . My patience has run out.

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Billing problem and your AI chat won't let me reach customer service. The phoneline also refuses to let me make an appointment to talk to someone. Literally can't reach help. This isn't okay.

  • atKeithWatts Keith Watts (@atKeithWatts) reported

    Absolutely disgusted by the way @Fidomobile and @PurolatorHelp have handled my delivery. I've been told apparently since Fido is sending me a phone and forgot a simple apartment number, Purolator can't deliver it and neither party will fix it.

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile i need help to address a concern. Your chatbot is not helpful

  • shahparth17 No Wing Politics (@shahparth17) reported

    @Fidomobile Your officials at store told me my phone is compatible with new 3g retd. (Interaction# 12434132361), yet you charged me $84 for non compliance.. Why should I pay fine when I was told wrong info from store itself? Its cheating. I can actually take you to court. Help!

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Still "having trouble" scheduling a call-back. I'm getting really frustrated! :(

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile have you blacklisted @oneplus . My 5g phone is not compatible with your new network where you have phased out 3g network . And you are charging unjust charges without notice. The best part is support team says they can't help.

  • atKeithWatts Keith Watts (@atKeithWatts) reported

    @Fidomobile I have booked a call back but tomorrow is too late to handle this situation. I've been trying to get help with this since 11 am to no avail.

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Both the chatbot AI and phone AI cut me off, saying they're unable to make an appointment for a customer service representative to call me. I've been trying for days and keep getting the same message.