Fido Outage Report in Newmarket, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (46%)

2. 

   Phone (45%)

3. 

   E-mail (5%)

4. 

   Wi-fi (2%)

5. 

   Total Blackout (1%)

6. 

   TV (1%)

Live Outage Map Near Newmarket, Ontario

The most recent Fido outage reports came from the following cities: Bradford West Gwillimbury.

City	Problem Type	Report Time
Bradford West Gwillimbury	Internet	25 days ago
Newmarket	Internet	4 months ago
Bradford West Gwillimbury	Phone	5 months ago
Newmarket	Internet	one year ago
Stouffville	Internet	one year ago
York	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Katie Granton (@katie_granton) reported a minute ago

  @Fidomobile your call back option on the IVR is advising you to hold for the next representative after inputting the information for the call back. Can you fix this? It’s confusing.

• Elizabeth Mitchell (@Eliz__Mitchell) reported 2 minutes ago

  @Fidomobile Hey Fido, every time I try to get my (adult) kids names on their accounts I get pawned off on someone else. Can't do it in the store, can't do it with the person on the phone, can't do it unless we're all together. Now I've been on hold for an hour and a half. WTF?

• Spencer W. (@Spencer__W__) reported 2 minutes ago

  @gfinockio @Fidomobile @koodo Fido sucks. I asked them, as a customer of 5 years, if I could have a $50 for 20gb deal and they said no despite my old plan being $50 for 10gb. I cancelled my contract, went to Bell, got the plan I wanted plus a new S22 ultra for $9 less a month than I was paying fido.

• Muckracker (@SardonicIAm) reported 3 minutes ago

  @Fidomobile What does it take to get you to stop harassing me about a customer that doesn't live at my residence? Shall I go to the media and then a lawyer?

• Jeel Jivani (@jivani_zeel) reported 6 minutes ago

  @Fidomobile went back to India and there were incoming messages for code verifications that I wasn’t aware that I would get charged. Fido charged me $45. I did confirm with customer service agent when I signed my contract. The Cx agent is not helping at all. $45 is outrageous.

• Elizabeth Mitchell (@Eliz__Mitchell) reported 7 minutes ago

  @Fidomobile .5 hours ago: Tweet Fido "WTF" -- response "it's no problem just do this thing you've already tried"

• Glenn Finockio (@gfinockio) reported 8 minutes ago

  Seeing some very tempting deals popping up for cellular service this Black Friday - @Fidomobile just offered me $35 a month for 20GB of data and perks. I wonder if @koodo would play ball and match, or at least come close? Maybe it's time I make some calls and visit some kiosks...

• Abu Anand (@abuanandhere) reported 13 minutes ago

  @FidoSolutions Just finished a chat with your tech support who ended the conversation abruptly saying there is no ETA on when the services will be restored. How are customers supposed to rely on your services? @Fidomobile @Rogers

• Yohanna Richard Alex (@YohannaAlex) reported 17 minutes ago

  @Fidomobile your services are highly pathetic we started off with the sales person saying you will be charged a service fee but it would be waived off in the bill now instead of having our bill as 51 CAD the bill is 117 CAD . Also no one answers your customer service calls

• Nick Di Gennaro (@nickdigennaro) reported 18 minutes ago

  Hey @Fidomobile, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your biz!