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Fido

Fido Outage Report in Newmarket, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newmarket, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • smilingmegs
    Meg Schmidt (she/her) (@smilingmegs) reported

    @Fidomobile is there an outage in Kitchener Ontario right now? Postal code N2G 1V8. Tried unplugging and plugging the modem back in. Says secure but not connected

  • freiterh
    Harold Freiter (@freiterh) reported

    Hey @Fidomobile - wanted to let you know that it is a #bushleague move making us pay a $45 ‘connection’ fee to renew our contract after being a loyal customer for close to 10 years.

  • ivregress
    ivreg (@ivregress) reported

    @Fidomobile @FidoSolutions (2) Called the techincal service and the operator in service was just rude and indifferent. Said he can't do anything and transfered me again to customer again, and guess what? I waited for ONE HOUR AND THERE IS NO RESPONSE!!! Will NEVER USE FIDO AGAIN

  • kasekesy
    kasek (@kasekesy) reported

    @Fidomobile when are you going to fix the reception issues near 72 and 148 in Newton? I have complained numerous times over the last 2 years. Always told its my 📱 but never given a new one with warranty. Lte doesn’t work, constant dropped calls.

  • ivregress
    ivreg (@ivregress) reported

    @Fidomobile @The519 (2) Called the techincal service and the operator in service was just rude and indifferent. Said he can't do anything and transfered me again to customer again, and guess what? I waited for ONE HOUR AND THERE IS NO RESPONSE!!! Will NEVER USE FIDO AGAIN

  • bill_lukawy
    Bill Lukawy (@bill_lukawy) reported

    @Fidomobile finally read your reply. Asked a question a while ago. Forgot about it. Question. "I have owned a pre-owned iPad for months. I pay for a 4 GB data plan each month, never used it. Been 5 months, no data ever. Never seen a sim. Paying monthly for nothing

  • yestoeverything
    yestoeverything (@yestoeverything) reported

    @fidomobile Thanks so much for offering me a free phone to replace a phone you sold me because YOUR network has changed. The problem is four weeks after responding to your offer of a free phone paired with a $10 plan you have failed to live up to your word.

  • ivregress
    ivreg (@ivregress) reported

    @Fidomobile @The519 VERY disappointed with the POOR customer service!!! Need to move so ask Fido to transfer internet to the new address. NOT working after moving in, called the technician, was told that an onsite appointment is needed. Booked an appointment and the technician NEVER CAME!

  • elisedubois
    Ebbie 😬🤷 (@elisedubois) reported

    Hey yo @Fidomobile, nothing to say about this? You won't even aknoledge you goofed up real bad on this one?

  • xsonarisx
    xsx (@xsonarisx) reported

    Sometimes when the home internet is slow = Activate @Fidomobile 5 free hours of unlimited data! Get all my downloads/ updates done within the free hour. Amazing! 🥳🔥