Fido

Fido Outage Report in Newmarket, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newmarket, Ontario 02/02/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • baldajan Basil Al-Dajane (@baldajan) reported

    Truly amazing! Got a new iPhone. @Fidomobile (Canada) doesn't support eSIM transfer. I have to walk over to the Fido Store and pick up a new QR code... and I'll be charged $10+tax for a piece of paper that has a QR code printed on it to activate an eSIM...

  • kytemark Mark Kyte (@kytemark) reported

    @Fidomobile @FidoSolutions I have made three call back appointments through AskJack. I have never heard back. Each time I received a voice mail indicating that @Fidomobile tried to contact me. But there have been no missed calls. What's up? This is bad customer service!

  • Whoever1010 Whoever (@Whoever1010) reported

    @heyitsyashu Yup, called @Fidomobile many many times to complain but they had no solution except to change my number. I asked what is the guarantee of the new number doesn't receive spam calls/messages? They said none!

  • Soumah83681042 Soumah (@Soumah83681042) reported

    @Fidomobile I am hoping that someone from Fido will read this message and help me. I had a closed account with a pending balance.I've made the payment, but the account is still showing on my credit report as unpaid. What else can I do? take the matter to CRTC ?

  • WilliamsonTara Aunty Anti (@WilliamsonTara) reported

    I’m open to negotiation. I don’t deny I used the extra data. But, I do not want to be a client of a company that doesn’t understand the importance of equity and discretion when it comes to customer service. What can you do for me @Fidomobile?

  • cittokain CITTO KAIN (@cittokain) reported

    @Fidomobile Iv been with Fido for 20+ years, customer service is not acceptable anymore. Over a $400 deposit I am moving my entire family and business lines over to the competitor. This generations loyalty department is horrible. I advise against this company.

  • PraneethaN_18 Praneetha Navathe (@PraneethaN_18) reported

    @Fidomobile Bad service and bad fido BAN fidoooo

  • NahNahNahtahlee nah nah natalie 🦇 (@NahNahNahtahlee) reported

    I'm so tired of @Fidomobile sending me these "Hey you forgot to pay" messages that I may as well cancel my phone. The only calls are scammers and I have no food in my house. I'm not paying my phone bill soon. 😮‍💨

  • gurtek007 Gurtek (@gurtek007) reported

    @Fidomobile i want to change my registered ID .. Earlier it was a foreign Id but now i have a Canadian id i.e Driving licence. can u help?

  • arijit_baidya Arijit Baidya (@arijit_baidya) reported

    @Fidomobile why your customer service is so poor? Most reps are ill equipped to handle any grievance.