Fido

Fido Outage Report in Newmarket, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newmarket, Ontario 01/27/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Jay_Perisic JBP (@Jay_Perisic) reported

    @ctaiariol @Fidomobile @FidoSolutions That’s bullshit there’s always room and adjustments to be made to keep a customer happy.... clearly they don’t want your business so bring it else where

  • rosellai28 rosella Iacobucci (@rosellai28) reported

    @Fidomobile NO ONE HAS CALLED ME BACK . YOUR MESSING AROUND WITH MY ACCOUNT.I have called and emailed so many time and you can't even call me back! @Fidomobile I have been waiting from Feb 28 2021.Your customer service sucks. How can I get ahold of SOMEONE WHO WILL HELP ME.

  • Tariq_Razi Tariq Razi (@Tariq_Razi) reported

    @CCTS_CPRST Again @Fidomobile not honoring its commitment. Despite committing to deliver a iPhone on March 6th they have mismanaged the delivery by writing incorrect customer name. Now telling me that phone and plan aren’t available. Worst experience of my life.

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    Dear @Fidomobile always remember your customers come 1st and your customer service should listen and try resolve the situation instead of saying No No No

  • ivregress ivreg (@ivregress) reported

    @Fidomobile @The519 VERY disappointed with the POOR customer service!!! Need to move so ask Fido to transfer internet to the new address. NOT working after moving in, called the technician, was told that an onsite appointment is needed. Booked an appointment and the technician NEVER CAME!

  • drtekirdagkosar Dr. A.Kumsal Tekirdag-Kosar (@drtekirdagkosar) reported

    I regret setting up auto payments by @Fidomobile I thought I was going to have peace of mind. But what I realized is that auto payment somehow didn't kick in yet! I have an unpaid bill with NO reminders and late charges on my account. Definetely NOT a happy customer Fido.

  • yestoeverything yestoeverything (@yestoeverything) reported

    @fidomobile Thanks so much for offering me a free phone to replace a phone you sold me because YOUR network has changed. The problem is four weeks after responding to your offer of a free phone paired with a $10 plan you have failed to live up to your word.

  • kasekesy kasek (@kasekesy) reported

    @Fidomobile when are you going to fix the reception issues near 72 and 148 in Newton? I have complained numerous times over the last 2 years. Always told its my 📱 but never given a new one with warranty. Lte doesn’t work, constant dropped calls.

  • ctaiariol T (@ctaiariol) reported

    Hey @Fidomobile @FidoSolutions... Bell offered me my exact phone plan for 20$ less... what can you do to keep me as a customer?

  • freiterh Harold Freiter (@freiterh) reported

    Hey @Fidomobile - wanted to let you know that it is a #bushleague move making us pay a $45 ‘connection’ fee to renew our contract after being a loyal customer for close to 10 years.