Fido outages and service status in New Tecumseth, Ontario

Problems in the last 24 hours in New Tecumseth, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Tecumseth, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near New Tecumseth, Ontario

Latest outage, problems and issue reports in New Tecumseth and nearby locations:

• 
  kingofthelycans (@LycanKing89) reported 22 minutes ago from New Tecumseth, Ontario

  Worst decision was getting Fido over bell ! *******! In my basement apartment and I have to sit with one ass cheek In the air tilted on a 90 degree angle if I want to make a phone call or answer a call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin (@Kevin55515892) reported 5 minutes ago

  @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

• 
  Intrepid Critic (@Who_knewit) reported 6 minutes ago

  @Fidomobile why is service so utterly **** at Lakeshore and Mississauga Rd?! I barely get data, I can never make effing calls. I've got to restart my phone constantly to get service here and it's been almost 3 years of it now! I'm nearong my wits end!

• 
  Kudzie Chasosa (@chasosak) reported 7 minutes ago

  @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks

• 
  Cha Plow (@VishPTG) reported 8 minutes ago

  Hey @Rogers @Fidomobile @FidoSolutions You can't just change the monthly phone plan prices whenever you want. We agreed on a set price that doesn't change for as long as we have It. We don't care about your investment in 5G network that you've trained your reps to tell us.

• 
  Evan (@evanoftheyukon) reported 9 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  ToniTonTony (@tonitontony) reported 15 minutes ago

  @FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately

• 
  Michal (@michal_poterji6) reported 15 minutes ago

  @Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭

• 
  Jennifer (@JMazda26) reported 17 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  Aephraim Steinberg (@QuantumAephraim) reported 17 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Rob (@robertguenette) reported 18 minutes ago

  Was a @Fidomobile customer for 18 years and cancelled today. They added a $5 charge to my already too-expensive plan and have been unwilling to keep me (not that you can actually talk to someone) Can’t wait for the win-back call in 2 weeks where suddenly they have flexibility