Fido outages and service status in New Tecumseth, Ontario

Problems in the last 24 hours in New Tecumseth, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Tecumseth, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near New Tecumseth, Ontario

Latest outage, problems and issue reports in New Tecumseth and nearby locations:

• 
  kingofthelycans (@LycanKing89) reported 51 minutes ago from New Tecumseth, Ontario

  Worst decision was getting Fido over bell ! *******! In my basement apartment and I have to sit with one ass cheek In the air tilted on a 90 degree angle if I want to make a phone call or answer a call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sree (@sreebuildss) reported 3 minutes ago

  @Fidomobile My case was closed without any explanation on 2g use. C214095741 Waited 2 hours on call 4 transfers and no resolution.

• 
  Sree (@sreebuildss) reported 7 minutes ago

  @Fidomobile You charged me 126$ instead of my normal monthly fees. Trying to reach your support since last 2 days. No luck, no call back. Before I go other routes I want to try here.

• 
  Kevin (@Kevin55515892) reported 8 minutes ago

  @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

• 
  Mikaeel (@imrankhan1940) reported 9 minutes ago

  @Fidomobile Fido failed to fix fido app, after one month and 20 days when eventually quit fido they fixed it and send an email to me saying your app is fixed and account is linked to youe account. Whats the point in doing this when I already quitt. this is waht fido serves like.

• 
  Evan (@evanoftheyukon) reported 10 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.

• 
  Schmermmmmmm (@schmermmmmmm) reported 11 minutes ago

  @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.

• 
  Suraj Sathyanarayana (@Suraj_OldNo7) reported 13 minutes ago

  @Fidomobile - How can someone reach your support helpline? The voice agent sucks and I just can't seem to get through to you guys

• 
  Shrikant Gupta (@Shrikan15918909) reported 14 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Aephraim Steinberg (@QuantumAephraim) reported 15 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  B-rantone (@_Brantone) reported 18 minutes ago

  @Allant92 @Fidomobile One of the (several) reasons I left them. Had been a customer for over a decade and a half. Continually increasing costs for negligible increase in packaged features ... Jumped to a competitor for less money and twice the data.