Fido outages and service status in New Tecumseth, Ontario

Problems in the last 24 hours in New Tecumseth, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Tecumseth, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near New Tecumseth, Ontario

Latest outage, problems and issue reports in New Tecumseth and nearby locations:

• 
  kingofthelycans (@LycanKing89) reported 22 minutes ago from New Tecumseth, Ontario

  Worst decision was getting Fido over bell ! *******! In my basement apartment and I have to sit with one ass cheek In the air tilted on a 90 degree angle if I want to make a phone call or answer a call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kismet Book Club (@KismetBookClub) reported 4 minutes ago

  @Fidomobile REFUSES to close my account even though I have moved out of the country! They are still taking money from my bank account. They will only cancel with LIVE AGENT. I have called 15+ times on hold 1-3 HOURS before disconnected by them!

• 
  Devin Riegle (@deriegle) reported 5 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  leaky (@leaky766) reported 5 minutes ago

  @Fidomobile . Hey Fido , how about hiring some people that can actually understand ENGLISH when you do callbacks . Something that should take about 1 minute has gone on for 20 . Your customer service is the absolute worst in all of Canada

• 
  Linny (@IosonoLf) reported 8 minutes ago

  @Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?

• 
  Ben (@edmontonbenny) reported 11 minutes ago

  @Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I

• 
  Fari Tow (@EffTee1) reported 14 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UnhappyCustomer

• 
  Evan (@evanoftheyukon) reported 16 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.

• 
  alexdoulis (@mhighca) reported 17 minutes ago

  @Fidomobile ...No bars in Carlisle, L0R 1H1, your support bot is asking me which number to call. help please

• 
  zero_cool (@gtzvenegasluis) reported 18 minutes ago

  @Fidomobile I already cancelled and have the notification since 2026-05-28 the notification id is 2776928255 as of today Fido is still sending me bills. Can you please stop harassing, stealing, and billing me for a service I cancelled more than 3 months ago!

• 
  👑 (@nellatiffy) reported 20 minutes ago

  @Fidomobile customer service is literally HELL. To speak to a live agent you need to schedule a callback.. you’re stuck talking to some stupid AI bot that doesn’t understand.. the agents you then talk with are from India, so you spend the next 37 mins repeating yourself.. FML