Fido outages and service status in Niagara Falls, Ontario

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Niagara Falls, Ontario

The most recent Fido outage reports came from the following cities: St. Catharines.

City	Problem Type	Report Time
St. Catharines	E-mail	1 month ago
Niagara-on-the-Lake	Internet	5 months ago
St. Catharines	Phone	9 months ago
Niagara Falls	Phone	10 months ago
St. Catharines	Phone	1 year ago
Niagara Falls	Internet	2 years ago

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vince Ltd. (@Vince_Ltd) reported 2 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Nicole (@GreencitygalTO) reported 3 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 4 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  Philomena Gunk (@macaghalla) reported 4 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  TundeRich (@Dunumi) reported 5 minutes ago

  @KWoodash @Fidomobile Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

• 
  Nojan Emd (@EmdNojan306) reported 6 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

• 
  gebilaowang (@kuailenanhai111) reported 7 minutes ago

  @Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!

• 
  Zee Hamid (@zeeinmilton) reported 9 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

• 
  liane bisaillon 🇨🇦 (@Lianebisaillon) reported 11 minutes ago

  @Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed

• 
  Smitty’s Stake House (@SmittyStakez) reported 12 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??