Fido

Fido Outage Report in Niagara Falls, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Niagara Falls, Ontario 11/28/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Drewisky1 Drewisky (@Drewisky1) reported

    @Fidomobile as a customer with Fido I am begging for help. I purchased a TCL Pro from Fido have sent it in for defective repairs twice now, and now my phone cannot be found. I have spoke to C/S and store reps at Vaughan Mills. With no help. I am begging for help with my problem.

  • justspa60403737 justspam (@justspa60403737) reported

    @FidoSolutions The resolution was that it's finally canceled but bye bye to the money you've been charging me all these months. Cancelling all my accounts with @Fidomobile after all my plans are done - service outages and pulling stuff like this? No thanks

  • rimitparekh rimit parekh (@rimitparekh) reported

    @Fidomobile Worst customer service and they over charged me for no fault of mine I had 40 dollar plan with 10gb data and 1000 international calling On aug 14 i upgraded my device to iphone 13 for which my plan was switched to 45 dollar plan for 25 gb and my 1000 min went away

  • job88 ΘΕΛΕΙ ΤΡΟΠΟ,ΟΧΙ ΚΟΠΟ (@job88) reported

    Trying to get customer service from @Fidomobile and the stupid Jack won't connect. As for calling them ..not optional 🤬🤬

  • NotPanda15 Not Panda (@NotPanda15) reported

    @Rogers what’s the issue being down this time? I’m under @Fidomobile and this is the second time the network is down. I may make the switch if Bell can match my plan price or get close to it

  • CoachEbe Paul Eberhardt (@CoachEbe) reported

    @Fidomobile might have the worst customer service of all time!! I have been disconnected 6 times while trying to live chat with them. It is impossible to even come close to actually speaking to a real person. Bye bye @Fidomobile you guys truly suck!!! #fidosucks

  • RunningSquirre3 RunningSquirrel (@RunningSquirre3) reported

    I missed Virgin Mobile I wish never switched to @Fidomobile. Very bad customer service. Just charged me 3 times for activation fee, it was their mistake and not going to pay me back!

  • mellybelle57 Melodie Osborne Scott 🇨🇦🇨🇦🇨🇦🇺🇦🇺🇦🇺🇦 (@mellybelle57) reported

    @Mikeggibbs We have @Fidomobile which uses Rogers. Ever since the big outage our service has been crap. I called Fido, they said. No changes were made. Did a “network refresh” whatever that was and it’s still no better. Dropped calls and weak service

  • Drewisky1 Drewisky (@Drewisky1) reported

    @Fidomobile I am paying a month balance on a phone that doesn't work properly, and one that I do not have in my possession. I have a repair agreement with a repair number and contract and no one can locate my phone.

  • JillLovesToFly Jill Winer Ⓥ (@JillLovesToFly) reported

    @Fidomobile just wanted to ensure everyone is aware to not waste their money on the #belkin @belkin @BelkinCares screen protector you sell. Evidently the warrantee does not work if it breaks due to dropping ones phone. I have never seen a screen protector break in any other way.