Fido outages and service status in Niagara Falls, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Niagara Falls, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Niagara Falls, Ontario
The most recent Fido outage reports came from the following cities: St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines
|
1 month ago | |
|
Niagara-on-the-Lake
|
Internet | 4 months ago |
|
St. Catharines
|
Phone | 9 months ago |
|
Niagara Falls
|
Phone | 10 months ago |
|
St. Catharines
|
Phone | 1 year ago |
|
Niagara Falls
|
Internet | 2 years ago |
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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gebilaowang (@kuailenanhai111) reported@Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!
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boomchek (@boomchek) reported@KayLillyFleur @Fidomobile Atrocious customer service. Ai phone bot is horrible and wanted to book a call for me with a live person 4 days from now on Tuesday. Unacceptable. Will be looking to cancel after 20 years with @FidoSolutions with same phone number.
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liane bisaillon 🇨🇦 (@Lianebisaillon) reported@Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed
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Aephraim Steinberg (@QuantumAephraim) reported@FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.
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Joe Cicoria (@Ammazzato) reported@Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.
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Angini - The Sailing Therapist 🇨🇦 (@sailingangi) reportedHey @Fidomobile you charged me for 2 days of roaming when it should’ve been only 1. Now the person I’m trying to get help from is saying they’re sending me a link. This isn’t how I work! I want this resolved by a human please
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آسمانگر (@eyesonsky) reported@Rogers @Bell @Fidomobile During the current internet disruptions, please help Iranians stay connected with their families by providing free calling services to Iran. Your support during this difficult time would make a meaningful difference. #DigitalBlackoutIran
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Aman Bhargava (@Amanbhargava23) reported@Fidomobile Absolutely worse customer service will be porting away from this company with a couple of days I have billing issues want to speak with someone today but they are giving me time 2 days from now !! When it comes to bills u want the money right away even when its wrong
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Shrikant Gupta (@Shrikan15918909) reportedShame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam
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Omotalade Kikelomo (@wandeomot) reported@Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?