Fido

Fido Outage Report in Niagara Falls, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Niagara Falls, Ontario 02/28/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    Oh, boy, is this @Rogers and @Fidomobile outage ever going to make it into my radio show on Thursday. Nothing should take almost 24 hours to fix when it comes to a wireless network.#fidodown #rogersdown

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • s7884727 Stu (@s7884727) reported

    @FidoSolutions Yes. You’re still not dealing with the issue of charging $50 for just over half a GB of data which is disgraceful. Poor form @Fidomobile

  • RobinRedDeer Rob in Red Deer (@RobinRedDeer) reported

    @Fidomobile who do I contact to make a complaint ?

  • itsyourboydon Donwil Fernandes (@itsyourboydon) reported

    Having issue with my home internet / wifi connection. yesterday and today afternoon. Do you'll have an outage in Mississauga? @Fidomobile @FidoSolutions

  • samirberisha14 Samir (@samirberisha14) reported

    @FidoSolutions @Fidomobile worst customer service in this telecommunications industry. Period!! You guys know why.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @vinitonini @Fidomobile I'm just a customer who's done some research on the different providers and their plans/services

  • gill_m_s Mandeep S. (@gill_m_s) reported

    Hi @Fidomobile what is the penalty/interest if I miss my bill payment? And what do you pay if you delay refund payments? I got my account cancelled last year..and still awaiting refund. If it's for being done with every customer.. means you are using their money @ 0% interest.

  • s7884727 Stu (@s7884727) reported

    Okay, so @Fidomobile charging my wife $50 for 0.6gb of data overage. This is a disgrace. We called the help desk and they did nothing to help. Off to Fizz we go.

  • SketchMaster9k Pat (@SketchMaster9k) reported

    ...probably 20+hrs on the phone in total. Each time there was a new problem or something wrongly set. By mid-Feb I gave up in frustration and asked them to cancel everything and refund the 3 months. They refused. According to Fido, since... @Fidomobile @FidoSolutions

  • vinitonini _vini (@vinitonini) reported

    @Fidomobile Now he stopped answering me. Really? I really believe this is not how you regularly deal with your clients. Can I get some help, please?

  • vinitonini _vini (@vinitonini) reported

    @CircularLogic89 @Fidomobile Sorry, who are you? The $60 plan is avail to existing customers and I understand they might be sold or even be registered in the system diff\ly , but the service is the same: 10GB of data. I signed up for a 2y contract that should have been changed to a cheaper one when finished