Fido

Fido Outage Report in Niagara Falls, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Niagara Falls, Ontario 02/12/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile you should give us all credits for however long phone service is down for.

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • RenataMacielsi5 Renata Maciel (@RenataMacielsi5) reported

    @Fidomobile my account was deactivated sooner that what I requested. How can I solve this problem?

  • Comatos25925364 Comatose (@Comatos25925364) reported

    @Fidomobile @FidoSolutions So so disappointed! I called your customer care and waiting period was more than a hour and called your store at least five times but no one responded to calls and even they haven't called me back! Is this the way that established brands work here?

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • Prabu28645569 Prabu (@Prabu28645569) reported

    @FidoSolutions @Fidomobile Also I don’t want to resolution provided through DM and I can’t wait any more. Are you guys going to credit the refund or let anyone know the legal ways to escalate your company and I am ready to take this matter to court.

  • mendelweisz Mendel weisz (@mendelweisz) reported

    @Fidomobile I have a question about my account I was on the phone waiting for an hour can you help?

  • teatelly teatelly (@teatelly) reported

    @Fidomobile Why is your service reps put you on hold after waiting for 50 mins only to put you back into que unacceptable.

  • santafeabhi Abhishek (@santafeabhi) reported

    @Fidomobile see above 2 tweets Everyone should get the same deal and there needs to be way to cancel services online or via email or reduce the waiting time for live chat

  • Ihaveaweirditch Username checks out (@Ihaveaweirditch) reported

    @Fidomobile first day with Fido and trying to port in a number. After 40 Minutes of patiently waiting, I get a rep whose voice kept chopping off probably because of working from home on a bad connection. Now I wait again. Already wanting to cancel this line.

  • SarahBartok Sarah Bartok (@SarahBartok) reported

    @JeffTeravainen @Fidomobile @Bell They’re allllll terrible. So sorry you’re going thru this. Talk about frustrating.