Fido Outage Report in Norwich, Oxford County, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Norwich, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (44%)

2. 

   Phone (44%)

3. 

   E-mail (6%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (1%)

6. 

   TV (1%)

Community Discussion

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Fido Issues Reports Near Norwich, Ontario

Latest outage, problems and issue reports in Norwich and nearby locations:

• Zach Burke (@zachburke5075) reported 32 minutes ago from Norwich, Ontario

  @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

• Zach Burke (@zachburke5075) reported 38 minutes ago from Norwich, Ontario

  @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Zachary Hilliard (@ZacharyHilliar2) reported 4 minutes ago

  @Fidomobile has the worst customer service I have ever experienced. Been hungup on twice while waiting for a supervisor with no callbacks. Currently have wasted over 2 hours of my day trying to get a simple issue resolved. Save your money & shop elsewhere!

• Gavin Bailey (@GavinBailey2000) reported 5 minutes ago

  @Fidomobile @FidoSolutions I have been in queue with “Jack” for over 4 hours. Wait time on hold is over 2 hours! What is worse your wait times or service area?

• Tim Ironmonger (@wtironmonger) reported 6 minutes ago

  @Fidomobile 1...I am a Fido customer who tried to update my phone on a cyber Monday deal last night and for 45 minutes of trying as I was to checkout I kept getting a message that said they were having technical problems and to keep trying again in a few minutes and after nearly

• Michael Winn (@abunamike) reported 6 minutes ago

  @Fidomobile Hey - the app is not working correctly - I cannot access Xtra except through an message from Fido that was sent last Thursday - you changed the app for Black Friday and it is messed up. Also - my account online shows incorrect information. What's going on?

• shaikh farhad (@rehmanshaikh29) reported 9 minutes ago

  Today I have witnessed extremely pathetic customer service from a Fido rep named Yusuf @Eglinton Square GTA.The rep denied my product purchase for noreason. Will escalate this to the highest level. This level of unprofessionalism is unacceptable.@Fidomobile #poorcustomerservice

• Saeid (@S_Khademi) reported 11 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• Andre (@deco_tzermias) reported 17 minutes ago

  @FidoSolutions @Fidomobile How to do fraud detection wrong (: 1. allow a customer to request an iPhone upgrade 2. send them the iPhone 3. block their account for fraud suspicion 4. never let them know why they don't have a signal 5. don't ever call the customer back Thanks, Fido!

• Nicolas (@nicolas_ll) reported 17 minutes ago

  @Fidomobile @FidoSolutions @RogersHelps My internet is down and has been for the past hour at least. Is there an outage in Toronto?

• DMAN (@DMAN47889451) reported 17 minutes ago

  @Fidomobile Hello, I'm wanting to obtain phone service for my son(he has his own phone) how would I go about this on my account?

• Engr Teakay III (@TeakayIII) reported 19 minutes ago

  If you wish to listen to nice music free of charge on your phone just dial @Fidomobile at 611. Their customer service wait time in over 3hrs… Thank me later