Fido

Fido Outage Report in Norwich, Oxford County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Norwich, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Norwich, Oxford County, Ontario 11/27/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Norwich, Ontario

Latest outage, problems and issue reports in Norwich and nearby locations:

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Shamz_Official Jazib Shamsi (@Shamz_Official) reported

    @Fidomobile @FidoSolutions They said the one that helped me wrote it in note but never actually went through with the transaction

  • iamshitanshu Shitanshu Shekhar (@iamshitanshu) reported

    @Rogers @Fidomobile Hey Fido, From where do you hire your customer service representatives? Putting call on hold is not always the solution. Worst customer service #fido

  • Kumar_Andhra కుమార్ (@Kumar_Andhra) reported

    @Fidomobile Ordered a mobile phone and it showed me that I would get it in 2-5 days. Didn't receive tracking information and there is no way I can check it online. Terrible service this is!

  • stormmolly Helen Gale (@stormmolly) reported

    @Fidomobile is fido gone down

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    I really don’t use this account much unless I would like to make a complaint. Unfortunately, that is the case right now, when I received a $600 bill from @Fidomobile today.

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    The @Fidomobile representative was able to help me but when I asked her what would be done about the mishap beforehand, I was just told that things would be tallied at the end of the billing cycle.

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    Much to my horror, even though I called and asked @Fidomobile specifically for a US calling plan, they are now deciding to stick me with this $600 bill, as a welcome gift for choosing their services with this phone. I wish I had never chosen them as a provider.

  • Pluto46797224 Pluto (@Pluto46797224) reported

    @Fidomobile I wanted to cancel a phone I ordered, your rep said can't cancel coz it's already shipped. That was a week back, I still don't have the shipping details. Don't charge me!

  • JesseChoo Jesse Choo (@JesseChoo) reported

    Tl;DR I used to be a @Fidomobile postpaid customer and now a prepaid customer to maintain my Canadian phone #. I am currently in the Netherlands and unable to call your prepaid 1-888 phone number from here.

  • MCNadzzz MCNadzzz (@MCNadzzz) reported

    @Fidomobile Dear Fido Mobile- I'm so sick of your Customer Service. My Father is a senior w/ a senior mobile & home phone plan/service that is not working. You asked him to wait 72 hrs w/ no service & he's an ailing man w/ medical issues. Your rep was RUDE. UNACCEPTABLE. FIX THIS