Fido Outage Report in Norwich, Oxford County, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Norwich, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Norwich, Ontario
Latest outage, problems and issue reports in Norwich and nearby locations:
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Zach Burke
(@zachburke5075) reported
from
Norwich, Ontario
@desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.
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Zach Burke
(@zachburke5075) reported
from
Norwich, Ontario
@desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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goldenightmare
(@goldenightmare) reported
how are you gonna charge me to change my voicemail @Fidomobile you really love to screw over the poor, Ive been with you for 15 years
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JerryP
(@yarop) reported
@Fidomobile HORRIBLE customer service!! HORRIBLE!! After 5 calls and 10 hrs, in total, on the phone, they issued and escalate another ticket for a simple 'My Account' login problem. They promised, the same as the last 4 times, to be fixed in 2 days. Their word is worth nothing
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Olga Sava
(@OlgaSava2) reported
@Fidomobile No service on Salt Spring Island for 2 hours. What is going on?
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bryar
(@bryarpaije) reported
@Fidomobile after speaking to a CSR they said there has been no record of me ever calling the US prior to these alleged call dates. i’m quite frustrated because i’ve been with you for years, never asked to amend bills and the ONE time i have an issue there’s 0 help.
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Brian Heinrich
(@wordsmythical) reported
@greg_gerla @Fidomobile The CRTC can regulate/create policy, but the phone companies have to implement the policies/regulations. The CRTC last year passed a policy/regulation to help deal with obvious scam calls (the ones coming from impossible numbers), but spoofed numbers seem more complicated.
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hbshmoe
(@hbshmoe) reported
@Fidomobile I am considering your borderless Canada US plan. How is your service at border areas? Is your coverage like Rogers which is good or like Videotron which has 60 km of no service?
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bryar
(@bryarpaije) reported
@Fidomobile how is that somehow i’ve never had a outgoing call to the USA in all of the years i’ve been with you but call and ask what the heck happened because it wasn’t me and i get told “sorry we can give you a 3 month courtesy package for US calling”. I DONT CALL THE US
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Jay Rathi
(@Jay2603Rathi) reported
@Fidomobile MORE THAN 45 minutes on customer support call online….transferred 3 times to different executives….2 of them incorrect department and waiting to talk to 4th……is this what you have to offer to your customers? I’m taking service from fido for 24 months now…..#fido
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Rie Serrano
(@rieserrano) reported
Anyone having problems with Fido today? I'm not able to login to my account. @Fidomobile @FidoSolutions
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RARI
(@skrariofficial) reported
This is about to blow up on YouTube this weekend, 2hours long conversation with people lying and making contradicting statements, your rude customer service tried to buy me off with 5$ off for 3 months. #ticktock #youtube blowing this up!, I’m switching to @Fidomobile