Fido Outage Report in Norwich, Oxford County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Norwich, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Norwich, Oxford County, Ontario 11/29/2023 14:15

November 29: Problems at Fido

Fido is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwich, Oxford County, Ontario

The most recent Fido outage reports came from the following cities: Woodstock.

Loading map, please wait...
City Problem Type Report Time
CanadaWoodstock Wi-fi
CanadaSpringford Phone
CanadaWoodstock Internet
CanadaTillsonburg Internet
CanadaWoodstock Internet
CanadaWoodstock Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Norwich, Ontario

Latest outage, problems and issue reports in Norwich and nearby locations:

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • prescottkatrina Katrina Prescott (@prescottkatrina) reported

    been with fido for over a decade and am being pushed to my limit trying to get answers via customer service as they can't seem to actually heed my words and understand the issue. what happened #fido you used to be great! @FidoSolutions @Fidomobile

  • atiiaan Atian (@atiiaan) reported

    @Fidomobile I've been experiencing the worst customer service since I've added a new line to my account. Fido agent makes a mistake and I'm the one who has to be on phone/chat with them for few hours just to fix his one mistake! It's been more than 2 months

  • RandomNomadilh Random Nomad (@RandomNomadilh) reported

    @Fidomobile hi. I need to cancel a mobile connection. How to do that?

  • languishingdog Danny (@languishingdog) reported

    Had some terrible customer service just now with #fido aka #rogers. Customer service literally named called me and then ended the chat unilaterally LOL! WORST customer service I've experienced by a mile!! I have the logs if interested @Fidomobile @Rogers

  • HardikPatel911 Prince Harry (Not Real One) 😂🇺🇲 (@HardikPatel911) reported

    @DesignIsabelle @Fidomobile That's how a wireless carrier should treat their customers so they can continue using their service.

  • fmichlick Frank Michlick (@fmichlick) reported

    So now @Fidomobile support tells me that blocking international and long distance calls doesn't block calls to the US an Mexico, even though the previous support agent placing the block forgot to mention that.

  • vignesh22jan Vignesh R (@vignesh22jan) reported

    @Fidomobile - I returned my Home internet router on 24/03/2023, but i got an email today saying that the equipment is not yet received. I have a copy of the Canada post recipe. Can you help.

  • AcylManany Acyl Adoum Manany (@AcylManany) reported

    The price of the worse telecom company in Canada goes to @Fidomobile your lack of customer service and of professionalism is disappointing.

  • shyunatown SHYUNATOWN (@shyunatown) reported

    So @Fidomobile help me figure this out. I am given 5+ extra hours of data but let’s say I run out of my own data and try use that data, it doesn’t let me cause I don’t have anymore data and it doesn’t work on wifi…..Sooooo how does that make sense?

  • zhangami Stanley+Starbucks (@zhangami) reported

    @Fidomobile @FidoSolutions NO FIDO!! Fido promised giving me 5G more data without extra charge, while changed my plan with higher rates, without informing me, charged me $50 more every month. I am new customer since January, this is really disappointing. Will change provider.