Fido

Fido Outage Report in Norwich, Oxford County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Norwich, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Norwich, Oxford County, Ontario 03/26/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (26%)

    Internet (26%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Norwich, Ontario

Latest outage, problems and issue reports in Norwich and nearby locations:

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • rosieakala Rosemary (@rosieakala) reported

    @Fidomobile New Customer. Major issues with my bill. Called several agents they cannot explain the bill and the big difference in the amounts. I need to escalate this matter asap

  • BadDesignDOTcom Mia Rose (@BadDesignDOTcom) reported

    avoid @koodo. Can't call a live person. Must leave a message, call back up to 48hrs later. Can't get answers to the phone I ordered that hasn't arrived, from their chat or their help community. Suggest @Fidomobile...? #CustomerExperience #Mobile

  • jovanik21 Nik Jovanovic (@jovanik21) reported

    Not sure who to direct this to @Fidomobile or @FidoSolutions but I just had the worst #FIDO experience where I had different employees telling me different things & someone who told me he would not document our conversation truthfully. Have Interact# from the event. Please help!!

  • connor_mcm C (@connor_mcm) reported

    Funday @Fidomobile thought today would be a randomly great day to cancel our internet service for no reason (legit they did that no joke for no reason) THEN they can’t figure out how to turn it on THEN send me to a store with no modems. 4.2gb in hotspot for WFH and counting. 🤬🤬

  • GimraMalapas Gimra Malapas (@GimraMalapas) reported

    @Fidomobile your fraud department has not been returning any of my messages and my account is still locked due to it being hacked. Your customer service agent asked me to contact ext. 8815 but I keep getting voice mail. Please help!

  • OhAnnabelLee 🍁🍂🎃🍂🍁 (@OhAnnabelLee) reported

    Yo @Fidomobile help! I just want to add visual voicemail and give you my $. Online won’t let me do it myself- won’t let me chat w/anyone, and the phone line said my phone # didn’t exist and then hung up on me lol am I real?

  • vikaskhot83 Vikas (@vikaskhot83) reported

    @FidoSolutions my mistake that I told you abt U r not charging me device fees.. after telling you many times about deal I received and down payment thru pc points done current bill have wrong device charges . Is it really difficult to do simple math calculations? 😐 @Fidomobile

  • AadhishRai Adhish Rai (@AadhishRai) reported

    @Fidomobile I recently moved to Canada and I see a user Save $50 on the Setup Service Fee when they activate online,but for in store purchase of SIM you are charging me $50 for activation. I believe my first experience with Fido is not that good. My $50 should be waived off.

  • Feta__Cheese That_Guy (@Feta__Cheese) reported

    @Fidomobile the worst user interface to change plans on the planet. Drop down menus don’t work on safari.

  • Mk_501Billz Mk (@Mk_501Billz) reported

    @Fidomobile bruh Fido Internet is sooo bad lol smh like damnnn