Fido

Fido Outage Report in Norwich, Oxford County, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Norwich, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Norwich, Oxford County, Ontario 01/22/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Norwich, Ontario

Latest outage, problems and issue reports in Norwich and nearby locations:

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • hankdevos Hank Devos (@hankdevos) reported

    "For a customer solutions specialist, press 5" "Ok great, we've sent you to our virtual assistant" *hangs up. What the actual **** @Fidomobile ... I guess you decided to emulate rogers customer service quality too now. What a disappointment.

  • manibiidaash mani 🌘 (@manibiidaash) reported

    @Rogers @Fidomobile your internet is actually the worst? one thunderstorm and it's out again?

  • BlackSheepMaars BlackSheepMaars (@BlackSheepMaars) reported

    @rogers @Fidomobile your mass email about your sorry for the outage is pointless. I don't really care for your "sorry" when we had no way of buying groceries because your services that you still can't fully be transparent about caused problems for daily banking use.

  • prasunjha1 prasun jha (@prasunjha1) reported

    @Fidomobile Promised bill credit of $100 as per terms and conditions is still pending despite several long calls with customer service representative since last 3-4 months after each billing cycle. Not expecting this service. Please resolve this issue at the earliest.

  • GregorioAnselm1 Gregorio Anselmo (@GregorioAnselm1) reported

    @Fidomobile The Rogers clan are heroes. Whose taxes do we use to fund infrastructure, education and health care? Billions in Rogers taxes. .and you'll never know if they will be in business the next two or three years..Yes, life is not fair..

  • Sathya90850735 Sathya (@Sathya90850735) reported

    @Fidomobile How much. And what is the compensation for the outage that recently happened? Our entrie day of work got interrupted..

  • TuJadili IrenesConcierge #TuJadili (@TuJadili) reported

    @FidoSolutions What is equivalent of 5 days service? Some of us use your network to make international calls? Is that also being considered? @Fidomobile

  • SleeperMole Molevanna (@SleeperMole) reported

    @Fidomobile When you call Fido 611 and request a person call you back… they set the time up however they never call you, instead they do leave voicemails saying that you were unreachable. Very frustrating and very poor customer service

  • ChughSu LTFXTrader (@ChughSu) reported

    @Fidomobile Your customer service people on chat are so nice. They would close the chat after you are able to contact them after a long wait. To hell with client, that is the motto. Priyanka from PEI did this today.

  • jake20208 jake2020 (@jake20208) reported

    @FidoSolutions @Fidomobile I don't have cellular data connection today，can you advise what the issue is??