Fido Outage Report in Norwich, Oxford County, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (37%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Norwich, Ontario
Latest outage, problems and issue reports in Norwich and nearby locations:
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Zach Burke
(@zachburke5075) reported
from
Norwich, Ontario
@desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.
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Zach Burke
(@zachburke5075) reported
from
Norwich, Ontario
@desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kumayl
(@Kumayl18705359) reported
@Fidomobile @FidoSolutions I left Canada, through my Sim card but they kept charging me. There is no customer service number on their website no live chat. Social media platforms take ten forms to fill for them to answer.
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Kris
(@Kris_lings) reported
@Fidomobile added my new phone profile under someone else account, and now they want me to pay the entire cost of device to create a new account for me. WTF #Fido??? I have requested to cancel this BS. 2/3
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Craig Haney
(@craighaney) reported
I’ve moved to @Fidomobile from @Rogers (because we added a phone line and it saved a few $$$) but my spam calls and texts have gone up 5x. @Fidomobile can you help or I’m moving back ASAP
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Manick Pillai
(@Manick_Pillai) reported
@Fidomobile extremely disappointed with my recent chat with support. Your back office team did not honour a previous price and I have been charged more without being informed on increase. Planning to move out once the contract experies. Long time Fido client.
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2rky
(@2rky) reported
@Fidomobile hi. I got a Fido number in 2017, the representative told me I don’t need to visit a branch to cancel the number and I left Canada mid 2020 and never used the number, now I received an email with unpaid balance !! How to solve this issue, I want to cancel the number
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G
(@travelg12) reported
@Fidomobile This has to the worse customer service experience ever. No one takes accountability or want to help a good standing customer. Absolute worse service than ever! Going on for months
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Sidhant Wadhwa
(@Its_Wadhwaaa) reported
@Fidomobile Kudos to the Fido customer support. #SuperQuickResolution I am glad I opted for Fido as my first connection in Canada :)
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Divya Huria
(@DivyaHuria) reported
@Fidomobile I have not activated my SIM with you so I dont have my account number to fill that form.I have shared rest all details on DM.Please see how many times a customer has to follow up for unwarranted charges even before starting service with your team
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Graham Barrett
(@Barrett_Muni) reported
Unimpressed with @Fidomobile. Got a new Pixel 5. Thought Cool! 5G! but they don't support 5G. CSR says "nowhere on our website does it say that Fido offers the 5G network" but it also doesn't overtly say that they don't, and they're promoting 5G phones. Feel scammed. #misleading
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Rodrigo García Rojas
(@roddropsdimes) reported
Very disappointed on @Fidomobile’s customer service telling me that I should’ve requested long distance call added to my line prior to incurring in those charges. I guess I’ll have to do a better job at scheduling family emergencies during the pandemic?