Fido Outage Report in Norwich, Oxford County, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Norwich, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (28%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Norwich, Ontario
Latest outage, problems and issue reports in Norwich and nearby locations:
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Zach Burke
(@zachburke5075) reported
from
Norwich, Ontario
@desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.
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Zach Burke
(@zachburke5075) reported
from
Norwich, Ontario
@desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jordab
(@2Jordab) reported
TIL @Fidomobile customer service is non-existant
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TK
(@tkomaric) reported
@Fidomobile Your agents Abdel and Himanshu need a basic 'Customer Service 101' training. Was looking to sign up with Fido but live chat experience was so bad... Such a waste of time as they did not even properly looked into my query #fido #badexperience
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ahmad
(@abuttar02) reported
Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. @Fidomobile
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ahmad
(@abuttar02) reported
When i complaint them online and they said we can’t do anything about it. Pathetic service. Moreover they said you can use our sim for 14 days. But it isn’t working too. I switched from rogers to fido and now i end up having nothing. 3/3 @Fidomobile
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Timi TV
(@TimiTV4) reported
@Fidomobile why must I continuously be hung up on when calling fido help line and directed to talk to jack helps which is a bot and wait in line to chat? Why cant I talk to a live person? This is ludicrous!
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Leah 🦔
(@TheLeahDay) reported
All the folks @Fidomobile customer service have been amazing to talk to, super friendly and helpful. But holy hell, when you leave a mobile company and then come back to that company it causes some weird problems.
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ahmad
(@abuttar02) reported
Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. 1/3 @Fidomobile
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ahmad
(@abuttar02) reported
Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. 1/2 @Fidomobile
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Dominic
(@dominicracy) reported
@PatWhite1984 @Fidomobile I've switched my phone to use GSM only and it seems to work, but it's slow. Hope they resolve this soon.
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M.M.B.
(@whistlerracer) reported
@Fidomobile your contest for 1 free year of service doesn't work on my phone, always says that I already participated. #Mobile