Fido outages and service status in Norwood, Ontario

Problems in the last 24 hours in Norwood, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Norwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Norwood, Ontario

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Karli A. Young🌲 (@Explorer_Kay) reported 12 minutes ago from Douro-Dummer, Ontario

  Complain about this at least once at week @Fidomobile. My service is crap! One bar IN MY HOUSE. How many calls have I missed? Not sure but I know my doctors can’t get ahold of me! Awesome!!!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SC (@shark7456) reported 5 minutes ago

  Signed up with @Fidomobile in March because of $30.51 plan. Few months later, price increased by $5/month - 16% increase. How is it reasonable to attract new customers with one price and then increase it after they sign up? Seriously undermines customer trust.

• 
  Chelle (@traaashpanda) reported 7 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  ChuckyLovesYOU (@EnoGeorge05) reported 11 minutes ago

  @FidoSolutions @Fidomobile @FidoMarilou getting a hold of customer service should not be this hard! Do you really expect customers to be on hold for up to an hour ?

• 
  Ad'Amore (@A_d_Amore) reported 13 minutes ago

  @Fidomobile I switched to a $27 plan that covers US roaming and free calls to 27 countries. After switching there are significant glitches that did not happen before. Is this a low tier service?

• 
  Royal Caribbean Terrier 👑 (@eranxah) reported 20 minutes ago

  @JollySweets @Fidomobile @VirginPlus It's ridiculous. The explanation is hilarious "in order to improve our service offering, we're charging you 5 bucks. Thanks for being a longtime customer!".

• 
  Suraj Sathyanarayana (@Suraj_OldNo7) reported 21 minutes ago

  @Fidomobile - How can someone reach your support helpline? The voice agent sucks and I just can't seem to get through to you guys

• 
  Arosha liny (@shalini_aro) reported 23 minutes ago

  @FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 23 minutes ago

  Ever since you guys switched to the 5G network my phone barely works. Since March nothing works for me. I can barely receive calls, texts or even connect to a network when I need data. @Fidomobile why am I paying for a service and getting abysmal service ? Cancel my account !

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 25 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

• 
  Blair (@blairs1) reported 26 minutes ago

  @Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.