Fido

Fido Outage Report in Hamilton, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Hamilton, Ontario 12/09/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator

  • Craig17981815 Craig (@Craig17981815) reported from Hamilton, Ontario

    @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

  • claudio_stsc Claudio Stammitti (@claudio_stsc) reported from Burlington, Ontario

    @Fidomobile @FidoSolutions No one wants to be responsible to replace a defective phone while I'm wasting time and money on every "come back" or talk to fido or the store... All broken promises

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • shnicholson Shawn Nicholson (@shnicholson) reported

    Last week I cancelled my @Fidomobile service & moved over to @Bell, where I upgraded to the iPhone 13 Pro. When asked today by Fido why I left, I had two reasons: (1) July 8th: the poor communication and almost insulting 5 day credit and (2) the lack of 5G (by Fido).

  • Ms_Okoye Frannie (@Ms_Okoye) reported

    @Fidomobile so I didn't get my rebate for the service outage in my bill....what's that about?

  • Roland73619763 Roland (@Roland73619763) reported

    @Fidomobile ****** service and customer service from your agents

  • cerenton c renton (@cerenton) reported

    @Rogers @Fidomobile let’s get this internet/cable issue figured out. 2 weeks of up and down service is terrible. I need to be able to depend on you to be working. Get it figured out already!! #rogersoutage

  • PG13A ph (@PG13A) reported

    @Fidomobile your company makes just over $3000 a year from my family and delivers super service vs what’s advertised as prestigious yet @FidoSolutions can’t even reply to my messages having me wait an hour and 45 minutes since the last reply. Network and customer service issues

  • Ruchi__G Ruchi (रूचि) (@Ruchi__G) reported

    @Fidomobile -- what a pathetic customer service. I have been trying to contact from abroad 00 1 514-925-4590 and all I get is askjack which doesn't understand anything. I even tried calling 1-888-481-3436. Cant believe you have removed the option of speaking to a service rep :(

  • LIGAWAB Carl Courneya 🇨🇦 (@LIGAWAB) reported

    @Fidomobile @FidoSolutions So “ask Jack” is provided now instead of waiting for a live human instead of giving me a choice? How do I get an incorrect bill addressed and resolved? #Unacceptable “ask jack” service. #help

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • ferrvro michelle🧚🏻 (@ferrvro) reported

    @Rogers @Fidomobile you guys are a joke with your $4 refund for a full day of no service. #BellLetsTalk

  • ThatJoyee Joyee L. (@ThatJoyee) reported

    @FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice