Fido outages and service status in Hamilton, Ontario

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Claudio Stammitti (@claudio_stsc) reported 13 minutes ago from Burlington, Ontario

  @Fidomobile @FidoSolutions No one wants to be responsible to replace a defective phone while I'm wasting time and money on every "come back" or talk to fido or the store... All broken promises

• 
  Kim McCarthy🍁 (@Kimmy1016) reported 29 minutes ago from Hamilton, Ontario

  So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

• 
  Craig (@Craig17981815) reported 36 minutes ago from Hamilton, Ontario

  @KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator

• 
  Kim McCarthy🍁 (@Kimmy1016) reported 50 minutes ago from Hamilton, Ontario

  @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

• 
  Craig (@Craig17981815) reported 57 minutes ago from Hamilton, Ontario

  @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BFFR_Gahdammit (@_AMOIT_) reported 3 minutes ago

  Hey @Fidomobile, I bought a BYOD plan online and ported my number over, but my eSIM is still stuck on SOS after 24 hrs. I can’t call or text, and AskJack is telling me to schedule a call (how, if I have no service?). Please check DMs and help me fix this ASAP.

• 
  Vince Ltd. (@Vince_Ltd) reported 4 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Vince Ltd. (@Vince_Ltd) reported 4 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Pete (@floofydoofbkup) reported 4 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Shrikant Gupta (@Shrikan15918909) reported 7 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  LallyA (@LallyAd) reported 7 minutes ago

  @Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long

• 
  Mama bless (@zoomieking00) reported 13 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  richard breath (@richbreath420) reported 15 minutes ago

  @Fidomobile does not want to help any customers

• 
  Raphael Daniel (@RaphaelDan86238) reported 17 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

• 
  Pete (@floofydoofbkup) reported 19 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this