Fido outages and service status in Hamilton, Ontario

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Craig (@Craig17981815) reported 11 minutes ago from Hamilton, Ontario

  @KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator

• 
  Kim McCarthy🍁 (@Kimmy1016) reported 39 minutes ago from Hamilton, Ontario

  So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out

• 
  Claudio Stammitti (@claudio_stsc) reported 51 minutes ago from Burlington, Ontario

  @Fidomobile @FidoSolutions No one wants to be responsible to replace a defective phone while I'm wasting time and money on every "come back" or talk to fido or the store... All broken promises

• 
  Kim McCarthy🍁 (@Kimmy1016) reported 53 minutes ago from Hamilton, Ontario

  @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

• 
  Craig (@Craig17981815) reported 55 minutes ago from Hamilton, Ontario

  @Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jennifer (@JMazda26) reported 2 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  Chelle (@traaashpanda) reported 7 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Julius & Teeko (@JuliusTeeko) reported 8 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...

• 
  🇺🇦 Anna Filina (@afilina) reported 9 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Shrikant Gupta (@Shrikan15918909) reported 10 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

• 
  Sharissa D (@RiskyTeacher) reported 11 minutes ago

  @Fidomobile hello, I’m needing help today with a Fido roam account issue/error. I’m travelling today but the soonest I can get a call back is Tuesday. I called yesterday also but Tuesday was the only option. Please help!

• 
  Lino's Version (@LinosVersion) reported 15 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Fallacy of Occam's Razor (@Alanzoroy) reported 21 minutes ago

  @Fidomobile Your 611 is most annoying and does not solve the problem but rather exacerbate by the use of AI. Just to simple report a payment.

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 23 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

• 
  Intrepid Critic (@Who_knewit) reported 23 minutes ago

  @Fidomobile please switch me back to LTE. This switch to "5G" has made my phone slower, everything takes longer to open, chatgpt takes forever to give answers now. Podcasts just stop streaming as I randomly lose service. Switch us back, 5G isn't ready and it sucks.