Fido Outage Report in Hamilton, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Fido
Fido is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Internet (52%)
-
Phone (38%)
-
Total Blackout (8%)
-
Wi-fi (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
-
Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario
@Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney
-
Craig (@Craig17981815) reported from Hamilton, Ontario
@Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one
-
Claudio Stammitti (@claudio_stsc) reported from Burlington, Ontario
@Fidomobile @FidoSolutions No one wants to be responsible to replace a defective phone while I'm wasting time and money on every "come back" or talk to fido or the store... All broken promises
-
Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario
So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out
-
Craig (@Craig17981815) reported from Hamilton, Ontario
@KokoLidia @Fidomobile Its lost which is apparently now my problem with Purolator
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Manveet Kaur (@manveet_k) reported
So @Fidomobile is offering great Black Fri deals to increase their customer base but won’t open those great deals to their existing customers…phone lines busy..chat queues closed..the in store employees have been directed not to entertain the existing customers..wow!
-
Brian Vanpee (@TheRealBVP) reported
@Fidomobile your customer service is INFURIATING. 2.5 hours on hold, u asked 1 question then was told "Customer Service would know" and was out on hold for another 2.5 hours!! OMFG I'm switching. See ya.
-
kelly adams (@kelly_auryne) reported
@Fidomobile @FidoSolutions two and a half hours on hold to be told "sorry we can't answer your call try again later" and disconnected. Worst service in a decade. so disappointed. Was trying to speak to someone before switching to another. there is busy - then there is that...
-
Amal J (@Amal8710) reported
1st you have US wait 2Hrs to get a hold of someone, only to get disconnected or cold silence! Been with this company for many yrs and hold 3lines! While there're better plans & service don't why I waste my time! Something needs to get! ASAP @FidoSolutions @Fidomobile @Rogers
-
Akira (@yu231233) reported
@akshayp2312 @Fidomobile @san_bains Lying to customers and offering poor services would not be resulted from being busy. Something is not right about the company management.
-
Avalpreet Singh (@AvalpreetS) reported
@Fidomobile i was calling you on your customer support number but every time from your side you cut the call what’s going on I didn’t understand very unresponsive from @Fidomobile
-
Bhavik Patel (@Bhavik_7200) reported
@Fidomobile I think you gays must be awarded with the lifetime achievement award for ignoring customers. People are trying to reach your customer service and all they got is 3 hrs of waiting and hung up call. Nice way to handle customer in festival season.
-
Andrew Schuch (@Schuchwun) reported
@JoelBennett @Fidomobile Broken today too. I got what sounded like a scam call about my bill. Tried to log in and it just logs you right out.
-
Betch (@Betch1213) reported
@Fidomobile I just wanna say whoever your loyalty customer service agent is that just called me. They deserve a raise. Seriously the best energy and most helpful customer service agent I’ve ever encountered.
-
Oleg 🇺🇦 (@olegkuibar) reported
The most awful customer support award goes to @Fidomobile 5 days no answer from customer support calls. Nobody calls back. Literally hours of waiting on a call for someone. Now my calls are dropped automatically. Amazing … All I need is to manually transfer phone number …