Fido outages and service status in Pickering, Ontario

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pickering, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

• 
  DaveGatsby (@DaveGatsby) reported 1 minute ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Livin Lavi$h (@_SlickLivin_) reported 51 minutes ago from Ajax, Ontario

  @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

• 
  Livin Lavi$h (@_SlickLivin_) reported 58 minutes ago from Ajax, Ontario

  Wtf is going on with @Fidomobile , no service whatsoever

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Almeida (@xalmeida12345) reported 6 minutes ago

  @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

• 
  David Hamilton (@DavidH_VanBC) reported 7 minutes ago

  @Rogers how many times do I need to ask you and @Fidomobile to stop calling me. And when I do, your people hang up without acknowledging! #rude

• 
  cleantecher (@cleantecher) reported 7 minutes ago

  @lynn130415 no one @Fidomobile dosent let u cancel ur phone plan then @Rogers threatens u with credit score issues and then eventually ur phone is cut off. then they offer u deals for how much little they r willing to settle with u when u wanted to cancel the plan before accumulating charges

• 
  Dimy Da Plug (@dimydaplug) reported 8 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Susan Foster (@fostersusan261) reported 9 minutes ago

  @Fidomobile you should get some real people on the help line. Not your stupid AI bot. It's not helpful, and I need my problem fixed now, not in three days time when your 'specialist' can finally call me back. Also your app needs some help.

• 
  Jrü Gordon (@JruGordon37) reported 11 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

• 
  Nicole (@GreencitygalTO) reported 18 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

• 
  Hasan Unlu (@hasanun03898098) reported 19 minutes ago

  Wooow @Rogers @Fidomobile you claim to be the number 1 yet there is no support after 7 or 8 pm. I transferred my number from Fido to Rogers replied YES and still got a cancelled after 90 mins message. Now support is closed and I cannot call anyone. What a joke. Shame!

• 
  Jantz (@jantz1) reported 20 minutes ago

  @Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.

• 
  Ravi Goyal (@ravipalgoyal) reported 20 minutes ago

  @Fidomobile My phone with Fido eSIM has suddenly stopped working, and I need a replacement eSIM for my new phone. I can't find an option in the app or on the website to order one. How can I get this sorted and restore my service ASAP?