Fido

Fido Outage Report in Pickering, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Pickering, Ontario 12/03/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pickering, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Unionville, Whitby and Ajax.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • _parab0la hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • itsjust_molly It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario

    @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • LooseRomi Romi Joshi (@LooseRomi) reported from Toronto, Ontario

    I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • Hewster333 Nexonta Tech (@Hewster333) reported from Toronto, Ontario

    FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • paullapkin Paul Lapkin (@paullapkin) reported

    Hey @Fidomobile @FidoSolutions my Internet just stopped working. Looks like there is an outage in the Downtown Toronto Area. When will we be back online? #HomeInternet

  • Deepea6 relaxmassage8888 (@Deepea6) reported

    @brett_dillman @Fidomobile Fido used to give fido dollars as loyalty program used for service & equipment. After collecting fido dollar’s for years they cxl this Bull **** loyalty program with ZERO compensation to us suckers. That is EXACTLY what fido thinks of it customers

  • jonathanrauhio Jonathan Rauhio (@jonathanrauhio) reported

    .@Fidomobile I turned down a winback offer for our two lines yesterday from @koodo to stay with you. Don’t let me down!

  • justa_girl_TO Say Mwah (@justa_girl_TO) reported

    @macauleigh @Fidomobile Same! Help!

  • BadDesignDOTcom Mia Rose (@BadDesignDOTcom) reported

    avoid @koodo. Can't call a live person. Must leave a message, call back up to 48hrs later. Can't get answers to the phone I ordered that hasn't arrived, from their chat or their help community. Suggest @Fidomobile...? #CustomerExperience #Mobile

  • Jessicanagyy Jessica Nagy (@Jessicanagyy) reported

    @Fidomobile why is wifi down in Mississauga

  • vikaskhot83 Vikas (@vikaskhot83) reported

    @FidoSolutions my mistake that I told you abt U r not charging me device fees.. after telling you many times about deal I received and down payment thru pc points done current bill have wrong device charges . Is it really difficult to do simple math calculations? 😐 @Fidomobile

  • PriyanathDan1 Priyanath Dan (@PriyanathDan1) reported

    @Fidomobile Where to raise a security issue?

  • Pramod70318613 Pramod (@Pramod70318613) reported

    @Fidomobile : Hi team. I mistakenly overpaid the monthly bill using my credit card. Can I have it refunded by a cheque to my address ASAP? Please help

  • SamkitS364 Samkit Shah (@SamkitS364) reported

    @Fidomobile They been promoting fake deals and getting back their customers but when it comes to delivery their promises they just keep ignoring you and keep on giving you dates after dates. Worst customer service I regret coming back to fido.