Fido Outage Report in Pickering, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Pickering, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (36%)
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Total Blackout (8%)
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Wi-fi (2%)
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E-mail (1%)
Live Outage Map Near Pickering, Ontario
The most recent Fido outage reports came from the following cities: Toronto and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Pickering, Ontario
Latest outage, problems and issue reports in Pickering and nearby locations:
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
@BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
Wtf is going on with @Fidomobile , no service whatsoever
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Devin Shipman
(@shipman_devin) reported
@Fidomobile What the point in having extras if all it ever lands on is the blank blue spot? Your service sucks on that part
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Kate
(@Han2451012192) reported
@Fidomobile I want to complain against this manager Bianca formally, please send me your company ‘s email address. I’ll write the incident to your management!
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Bina Carreiro Necak
(@BinaNecak) reported
@Fidomobile your chat service is being ridiculous right now session times out after i type my question no agents available it disconnects me
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Kate
(@Han2451012192) reported
@Fidomobile I contacted your customer service at 14:00 this afternoon +1 (888) 481-3436. The employee transferred me to a manager called Bianca. She’s quite rude. didn’t solve a problem for me and even yell at me at the end of conversation then hung off her phone call when I was speaking.
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Harry
(@Harry54687107) reported
@Fidomobile Please fix your home internet issues. I stop working every few days.
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nishant im
(@nishant_m_r) reported
@Fidomobile hello is fido internet down in brampton area?
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Kate
(@Han2451012192) reported
@Fidomobile Actually I didn’t expect you to change a thing for me. I’ve already stated shopping around to look for a new provider after the disgusting customer service. But you came to me this morning without apology but an absolute threat. Bianca yelled at me, you threatened me, what else?
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danni
(@danni30908563) reported
@Fidomobile this is my 5th or 6th issue with internet THIS MONTH. Talked to internet support and was told there is a problem in my area. Told the rep that I need more data to work properly with a hotspot… he transferred me …. Been on hold for almost 2 hours and can’t work.
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Kate
(@Han2451012192) reported
@Fidomobile Hi Fido! I received a call from your Fido office (844) 379-4293 at 9:13am this morning. The person said he’s a Fido supervisor. He threatened me that if I continued to complain on Fido social media or to Fido customer service via phone calls, he will kick me out of Fido service.
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Rajveer Singh
(@rajveersinghsa) reported
@koodo Definitely, I will move to @koodo because @Fidomobile customer care executive promised me to provide JBL Tune 125 WTS but I haven’t received that. I called them then they said that we do not match offer with any provider. So why should I stick with Fido? I don’t have contract.