Fido

Fido Outage Report in Pickering, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Pickering, Ontario 01/19/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (2%)

    Total Blackout (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pickering, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • _SlickLivin_ Livin Lavi$h (@_SlickLivin_) reported from Ajax, Ontario

    @BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • _SlickLivin_ Livin Lavi$h (@_SlickLivin_) reported from Ajax, Ontario

    Wtf is going on with @Fidomobile , no service whatsoever

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • nysssbee Bee Mash (@nysssbee) reported

    @Fidomobile Hi, you crew in Live Chat CAN NOT confirm this feature. So who can verify waiving the costs? your bill is not live too? any suggestion? I have been told by Fido Customer Service Rep that they have not received such an update !!!!!!!!!!!!!!!!! #MahsaAmini

  • BrandonGassi brandon gassi (@BrandonGassi) reported

    @Rogers @Fidomobile @chatrmobile How about you waive my bill for 6 months? Second time in 2 months you’ve interrupted service. Both my business has suffered, and my personal phone isn’t working. You guys are a **** company. You still get your money!

  • zaremohazabieh HamidZaremohazabieh (@zaremohazabieh) reported

    @Fidomobile Thank you Fido! I was told that I have to call fido customer service so that they active a service for me before call to Iran. Is it correct?

  • keyvan_golestan Keyvan (@keyvan_golestan) reported

    @Fidomobile @VirginPlusCare need your support too

  • satwinder420 Satwinder singh (@satwinder420) reported

    @Fidomobile Worst service of fido is they don’t have a call system and yet another is premium protection plan never ever get that again

  • gelickishi gelickishi (@gelickishi) reported

    @Fidomobile @FidoSolutions Unbelievable! I was trying to call for support, and I’m #90 on queue! Gosh, and they are the phone provider!

  • RamsHouzz Matt Stafford's Left Arm (@RamsHouzz) reported

    Who are these magical people that win all these prizes with @Fidomobile ?? Do they exist? I've literally had them forever and never won anything.

  • bibbob81 Babak Foroughi (@bibbob81) reported

    @Rogers @Fidomobile @chatrmobile It’s official but their problem is they didnt not inform their customer service agents, lack of communication inside the company

  • coreysolington Corey SOLAPEington (@coreysolington) reported

    @koodo Okay thank you. Will be switching to another service provider first thing tomorrow morning to avoid overages I will incur this month so I could contact my family during this emergency. @Fidomobile and @bell offering better relief.

  • Lisazhou18 Lisa zhou (@Lisazhou18) reported

    @Fidomobile @FidoSolutions today our home doesn't have internet service, is it still in repairing?