Fido outages and service status in Port Colborne, Ontario

Problems in the last 24 hours in Port Colborne, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Colborne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Port Colborne, Ontario

Latest outage, problems and issue reports in Port Colborne and nearby locations:

• 
  Keith Watts (@keithwattsradio) reported 2 minutes ago from Welland, Ontario

  @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

• 
  Keith Watts (@keithwattsradio) reported 28 minutes ago from Welland, Ontario

  @DesreeJames @Fidomobile There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

• 
  Keith Watts (@keithwattsradio) reported 31 minutes ago from Welland, Ontario

  @Fidomobile you should give us all credits for however long phone service is down for.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Fountainhead (@LFountainhead) reported 7 minutes ago

  @Fidomobile how do I contact customer service about my internet not working? Its been about 6+hrs.

• 
  Name Cannot Be Blank (@AMWA2021) reported 9 minutes ago

  @peeradeep @Fidomobile I suspect @fidomobile has a supply line issue they’re not admitting to, and jerking customers around instead. Awful.

• 
  Deals (@LeTabby) reported 11 minutes ago from Edmonton, Alberta

  Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.

• 
  Chérie (@_xxpriyaxx) reported 14 minutes ago

  Why does @Fidomobile support cellular networks for the Apple watch?!

• 
  jimmy (@JFN1971) reported 16 minutes ago

  On hold with @Fidomobile for 20min., rep couldn’t help so passes me over to someone else…..wait time is another 20min. 🙄 open up this market to more competition, worst service on the planet at the highest rates. Duopoly’s under the guise of choice is NOT choice!

• 
  Jim Kost (@Photoplasia) reported 22 minutes ago

  @Fidomobile and @FidoSolutions - your service partner @Brightstar isn’t answering my support e-mails. My replacement phone came with a third party charger and a cheap cable that broke upon first use. The responsibility is yours to make this right.

• 
  vtrade4642@gmail.com (@vtrade4642) reported 22 minutes ago

  @Fidomobile my device protection plan is increased without notify me and now I’m talking with customer care on live chat they are not giving proper answer only asking and confirming my email only. Every time when i talk with customer care i never get proper answer from your side.

• 
  Lucy Fountainhead (@LFountainhead) reported 22 minutes ago

  Thanks @Fidomobile for NOT responding. I still have no Internet. Tried calling, waited an hour. When I tried another number the wait time was between 1hr 40 and 2hr 30. FANTASTIC customer service.

• 
  Marcela Vargas (@lilmissmachete) reported 23 minutes ago

  @Fidomobile hey! So a bad customer experience over the phone is what is going to push me to change providers! Agents interrupting while customers talking not a good way to start my morning.

• 
  CircularLogic (@CircularLogic89) reported 23 minutes ago

  @georgehuang_mrc @Fidomobile No provider would know how the data is being used, only that data was used. Privacy issues. Which app used the data should be measured by your phone. The providers only know total data used.