Fido Outage Report in Port Hardy, Regional District of Mount Waddington, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Port Hardy, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Hardy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
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Nilou Afsari
(@AfsariNilou) reported
@Fidomobile I am unable to contact any customer service agent by calling 611 since a few weeks ago. How can I sort out a billing error? I can’t do it via AskJack bot
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Kattrailruns🇨🇦
(@minigoldendoodl) reported
So I get an email from the CEO of Rogers informing me I’ll be receiving a credit equivalent of 1 day on my cell phone bill for the #rogersoutage. (Whoop-d-do) I get my bill today from @Fidomobile with no discount! #wtf!!! Anyone else experience this?
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Kyle Fortch
(@Kfortch) reported
It’s actually embarrassing how bad @Fidomobile customer service is. And their network in general. Switching companies ASAP! Maybe to one that doesn’t lose service for days. Who should I go with ? @Bell_Support maybe?
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Rob Macdonald
(@macdor_ump13) reported
.@Fidomobile @Rogers so it takes 5 full days to fix your outage and then 2 full months before the credit will be applied?
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ldbharat nahata
(@iambn) reported
@Fidomobile @FidoSolutions Fido if you cannot value a customer who has been loyal to your company from last 2.5 years and if your customer care executives don't know how to treat your customers than please don't add new customer base.
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LIZ•TRAN
(@LizTran_) reported
@Fidomobile @FidoSolutions I didn't get a statement credit on my bill this month for the recent network outage
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Debbie (Dembiski) Elicksen 🇨🇦🇺🇦🌻
(@bookpublish101) reported
After having no phone service for 6 days with @Fidomobile after @Rogers promised a discount on everyone's bills after the big blackout (note, my neighborhood was out for a week before that), there is no discount on my bill. Anyone else? Canada monopolies suck.
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jer clarke 🌿 𝓉𝒽𝑒𝓎
(@jerclarke) reported
Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃
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Chris Grol
(@GrolChris) reported
@Fidomobile Also, misrepresenting your goods at point of sale is a violation of consumer rights act. However, even presented this information, Fido continues to avoid fulfilling refund, lies to its customer about promising refunds and create barriers to receiving customer service