Fido

Fido Outage Report in Qualicum Beach, Regional District of Nanaimo, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Qualicum Beach, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Qualicum Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Qualicum Beach, Regional District of Nanaimo, British Columbia 01/18/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GOWCHAMP gow champ (@GOWCHAMP) reported

    @deepcik1 @Fidomobile same issue

  • 3Sawyer Peyton Sawyer (@3Sawyer) reported

    @Fidomobile you raised my bill $3 a month and you told me it was to provide better service. Since you raised my bill: 1. My data service has been slow and constantly being switched to 4G which can't even load a Google search. 1/3

  • gurdevdhanoa Gurdev (@gurdevdhanoa) reported

    What the hell is going on with @Fidomobile ? My mobile internet isn’t working at all! I’ve been trying to call customer care and instead of helping me right away, they’re talking about scheduling it? Seriously? I need it now, not later. This is pathetic service!

  • MacnChzPlz ✝🙏🍁 SimplyBlessed 🐈🦇🐘 (@MacnChzPlz) reported

    @Fidomobile After sitting with this all day, I still feel I must add: It's disappointing when your rates go up, yet your customer service goes down. I speak as someone who worked in customer service for almost 50 yrs. Fido used to be set apart in excellence in that regard, imo.

  • Phoenix25R Phoenix🕉️ (@Phoenix25R) reported

    Hey @Fidomobile , what's the point of "customer service" if I have to wait 2+ days just to speak to someone? My issue is urgent — by the time I get a callback, it'll be the weekend and I might as well go to a store. This is not acceptable. I need help now!!

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile Why can't I talk right away to the customer service?

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile I have to opt out of default roaming and opt for payment per use before my afternoon flight tomorrow. Help me with that .

  • GordM20 Gord M (@GordM20) reported

    @Fidomobile I have an appointment Omer Schell’s for tomorrow. I will let it ride and if no one calls this time I will commence shopping around for a new provider. Fido’s quality of customer service has nosedived recently. I used to be able to get a customer service rep on the phone.

  • Cdst279943 Cdst (@Cdst279943) reported

    @Fidomobile I have been trying to contact fido for a long time. I lost my phone for over a month and I need to cancel my plan but I cannot contact you guys. Can u guys please help me out

  • Phoenix25R Phoenix🕉️ (@Phoenix25R) reported

    @Fidomobile My issue isn’t about “answering questions.” It’s about the timing of the call. If I have to wait two days, I might as well visit a store and fix it myself. What’s the point of “online customer service” if urgent issues can’t be handled promptly?@Fidomobile