Fido Outage Report in Qualicum Beach, Regional District of Nanaimo, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Qualicum Beach, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Qualicum Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (60%)
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Internet (27%)
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Total Blackout (7%)
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E-mail (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Female Feet Observer
(@chicksfootlover) reported
@Fidomobile got a response re the non functioning my fido app to activate the 5 bonus gb session - did both reinstall and made sure not on wifi, plus connected to fido network. i think it's much better if you don't insult your consumers' intelligence!! not only me, it's crap!
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George Huang
(@georgehuang_mrc) reported
@CircularLogic89 @Fidomobile Thanks. It’s iPhone and WiFi-assist was disabled. Home’s WiFi has been working well since I had been watching YouTube during that period. Any data should not go through cellular stream. @Fidomobile should have technical issues on billing system. It occurred a few times.
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Amit Kumar
(@_KumarAmit) reported
@Fidomobile Hi Team. Recently my 1000 international free minutes have been discontinued on my two numbers. Being a loyal customer, I didn't expect it. Can you please have a look ?
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Somna
(@somnamusic) reported
. @Fidomobile terrible customer experience. No SIM card because winback agent typed in wrong # Told I would be called within 48hrs with no call (twice) now I have to wait a 3rd time for a call in another 48hr b/c you closed the line after I went to physically get a SIM card
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okg
(@okg11996115) reported
@Fidomobile You don’t care about your customer and make them wait on the line forever to get support
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Marcela Vargas
(@lilmissmachete) reported
@Fidomobile hey! So a bad customer experience over the phone is what is going to push me to change providers! Agents interrupting while customers talking not a good way to start my morning.
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Anwesha Bhattacharya
(@Anwesha71616499) reported
@Fidomobile …i m very disappoint with your customer service…please spend some money to improve the customer care…now i have a complain regarding your payment system…Though my device payment had been completed my monthly charge had not been reduced
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Deals
(@LeTabby) reported
from
Edmonton, Alberta
Updating my plan with @Fidomobile and poof my saved voice mails are gone- including those from my dad I had saved to hear his voice occasionally. I guess I’ll never hear his voice again.
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Gundeep singh
(@gundeepssidhu) reported
@Fidomobile I ordered an iPhone 11 Pro Max(Great deal!!) but today I contacted about the details on the order. They told me sorry we are sold out but we can cancel the order... is that how you deal with all your customers?? In bad faith; been with Fido for 2.5 years at this point
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Lucy Fountainhead
(@LFountainhead) reported
@Fidomobile how do I contact customer service about my internet not working? Its been about 6+hrs.