Fido Outage Report in Qualicum Beach, Regional District of Nanaimo, British Columbia

Problems in the last 24 hours in Qualicum Beach, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Qualicum Beach, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Madan K Suwal (@madanksuwal) reported 3 minutes ago

  @Fidomobile is it only me feeling poor network quality and reduced internet speed since the last few days?

• 
  Ankur Sharma (@ankursharma1602) reported 7 minutes ago

  @Fidomobile hey Fraudo! I ordered a device on 30th July and still haven't received it. Every time I try contacting customer care I'm asked to wait. Haven't seen a more lousy enterprise ever. What's up?

• 
  Dakota Martai (@FatherFRYZE) reported 12 minutes ago

  I don’t think Telecom companies like @koodo and @Fidomobile should be allowing 3G data to count towards my data allotment. My contract says unlimited 4G/LTE access. Even chatr gets unlimited 2G network. Literally the highest plans in the world and they charge $25 for 1 extra GB

• 
  MUKESH DHATWALIA (@impeccable_soul) reported 12 minutes ago

  @Fidomobile #takeresponsibility #worstcustomerexperience I am still waiting for the case to be resolved that has been ongoing for more than a month. Last month your team told me that the issue is resolved yet I got an incorrect bill this month, and I am chasing you guys again

• 
  rimit parekh (@rimitparekh) reported 13 minutes ago

  @Fidomobile Worst customer service and they over charged me for no fault of mine I had 40 dollar plan with 10gb data and 1000 international calling On aug 14 i upgraded my device to iphone 13 for which my plan was switched to 45 dollar plan for 25 gb and my 1000 min went away

• 
  Risai (@risai04) reported 14 minutes ago

  @Fidomobile worst customer service. Agents come on live chat and don’t even response. This is unacceptable.

• 
  Anthony Krusinckas (@krusinckas) reported 15 minutes ago

  @Fidomobile 1/2 my wife recently did an upgrade for a new. She did it through the #fido app and mistakenly did it on my number. I had already gotten a phone. Now #Fido thinks I upgraded again. I've informed them of the mistake but no luck. No customer service period. #Bigtelecom

• 
  K A S H I (@RogannJosh) reported 15 minutes ago

  @Fidomobile Data is not working from this morning , what’s wrong with your network?

• 
  gravisan (@gravisan) reported 22 minutes ago

  @Fidomobile what kind of dog 💩 website do you have? I reset my password to login to my account and it comes up with account closed, when I have an active billable account on there that I need to pay for. If you can't sort this out you should quit the consumer phone business.

• 
  Michele Touchette (@MTWestCoast) reported 23 minutes ago

  @Fidomobile your "new callback feature" does not work. I tried 5 times and never got a text with a link. It is impossible to get in touch with an agent. This is completely and utterly unacceptable.