Fido Outage Report in Qualicum Beach, Regional District of Nanaimo, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Qualicum Beach, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Qualicum Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Fordyce
(@seanfordyce) reported
@_harmonyxo @Fidomobile @TELUS With all being horrible, it may be worth calling all to see who is the lowest price but clearly the biggest ones do not offer better service over the smaller ones.
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(@lillianferns) reported
@FidoSolutions What boggles my mind is why a @Fidomobile representative is not authorized to freeze/cancel transactions reported as being fraudulent within hours of it occurring. Why do you need the fraud department to take action when I am reporting it as such?
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile Your phone lines tell you to use the website & your 'live' chats cut people off. I'm cancelling my service, I have several family members in Canada who will be doing the same. UTTER DISGRACE.
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Squish🌻
(@KaboodleNKit) reported
@Fidomobile @FidoSolutions Upgraded my phone through the app, selected express pick up at my local store. I received order confirmation and it said to wait for a "pick up" email from the store. I never got one. Fido chat said the store should have it and to call them 1/3
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Crysta
(@crisssyta) reported
@Fidomobile thanks for nothing, Fido! Impossible to get through even to get in queue over the phone. Directs me to live chat. Live chat agent takes about 20 mins for each reply just to give me answers I already knew. Being a long time customer means nothing esp with offers.
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Hugo Mendes
(@hmendes00) reported
We went back to @Fidomobile , of course, cuz we didn't have any problems with Fido before, it was just to enroll in a family plan with a lower bill... (PT 3)
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile I still need a contact email for either your legal or customer service departments. Your company cost me money when you went down on the 8th July.
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - your staff just cut me off twice?
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Doug McMaster
(@mcveggieman) reported
@Fidomobile your customer service sucks. It's not customer service at all it's customer disservice. Nobody wants to wait forever to connect to a live agent, and you've made it literally impossible to contact somebody by phone
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit and wait to be cut off by your staff again?