Fido Outage Report in Qualicum Beach, Regional District of Nanaimo, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Qualicum Beach, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Qualicum Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (29%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Nour
(@Nour) reported
. @Fidomobile ‘s customer service wait time is over three hours, and they don’t offer a call-back option. How is that acceptable?
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Mehtab
(@tubieseatworld) reported
@Fidomobile why is Jack, a virtual dog, my only means of communication with some sort of support staff? Jack is literally your worst employee.
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Yvette
(@ypcho) reported
@Fidomobile No! You have OPENED 2 new mobile phone numbers for me! It should only be 1, with the new TABLET! CALL HOLD TIME IS 1 HR, 9 MIN! UNACCEPTABLE. I have been a Fido customer for 20 years (even when you were Microcell), and this is a complete slap in the face.
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shaikh farhad
(@rehmanshaikh29) reported
Today I have witnessed extremely pathetic customer service from a Fido rep named Yusuf @Eglinton Square GTA.The rep denied my product purchase for noreason. Will escalate this to the highest level. This level of unprofessionalism is unacceptable.@Fidomobile #poorcustomerservice
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Kerry Varma
(@kerryvarma) reported
@Fidomobile Your customer service is APPALLING. The Ask Jack so called live chat is confusing, I’ve tried Twitter DM and no response from Fido. Currently on hold for almost an hour when told the wait time was approx 15 mins. Been a customer for 8yrs…
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Moh Sadri
(@itsmohsadri) reported
Ordered a phone +2 months ago and still haven't received a single update regarding the phone and no response. By far the worst customer service I've ever seen in my life is @Fidomobile @FidoSolutions . I'm done. Changing my service.
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eddy g 🍁
(@eddygeeeeeee) reported
@Fidomobile on hold 10 minutes and your online chat says jack will help but he isn`t I cannot get internet unless I am home please help
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KS PHOTO 📷🇨🇦
(@the_ksphoto) reported
Hey @Fidomobile just signed up yesterday & having some issues. Tried calling 611 & while sitting on hold the call just ended. So....
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Michael Celotto
(@mcelotto) reported
@FidoSolutions @Fidomobile DM'd you (can you take a look), still having issues from the 18th (or so). I get that it's Black Friday weekend, been on hold waiting for someone from technical support for about an hour now. What are the hours for technical support?
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Shegide
(@she_ide) reported
@Fidomobile I just received what I presume is a scam text message about the "outage last week" and "to compromise" click on the link. The reason I think it's a scam is that it's illiterate and I don't think Fido would send such a message. Want to know more just let me know.