Fido outages and service status in Saanichton, British Columbia

Problems in the last 24 hours in Saanichton, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saanichton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Saanichton, British Columbia

Latest outage, problems and issue reports in Saanichton and nearby locations:

• 
  Tesla Tours (@tesla_tours) reported 21 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vince Ltd. (@Vince_Ltd) reported 6 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Omotalade Kikelomo (@wandeomot) reported 6 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  Benn Prend (@BenPrendergast) reported 7 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  Mama bless (@zoomieking00) reported 9 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  liane bisaillon 🇨🇦 (@Lianebisaillon) reported 9 minutes ago

  @Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed

• 
  C (@Craig17981815) reported 9 minutes ago

  @Fidomobile does having the rogers card also give fido customer the free roaming days?

• 
  boomchek (@boomchek) reported 14 minutes ago

  @KayLillyFleur @Fidomobile Atrocious customer service. Ai phone bot is horrible and wanted to book a call for me with a live person 4 days from now on Tuesday. Unacceptable. Will be looking to cancel after 20 years with @FidoSolutions with same phone number.

• 
  Pete (@floofydoofbkup) reported 14 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Smitty’s Stake House (@SmittyStakez) reported 16 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  Raphael Daniel (@RaphaelDan86238) reported 17 minutes ago

  @dizzyt87 @Fidomobile Fido is indeed an example of a poor service