Fido outages and service status in Saanichton, British Columbia

Problems in the last 24 hours in Saanichton, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saanichton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Saanichton, British Columbia

Latest outage, problems and issue reports in Saanichton and nearby locations:

• 
  Tesla Tours (@tesla_tours) reported 51 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Silent Eyes (@ryanavi21) reported 6 minutes ago

  @Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 8 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  Evan (@evanoftheyukon) reported 9 minutes ago

  @Fidomobile My Bell plan is actually even cheaper than the one with Fido thanks to some special discounts, so I was actually willing to go up a bit higher for the supposedly better Rogers network. I am not impressed. No big deal though right? (3/21)

• 
  Shrikant Gupta (@Shrikan15918909) reported 9 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  SM (@Sabisweet_s) reported 10 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

• 
  Intrepid Critic (@Who_knewit) reported 10 minutes ago

  @Fidomobile wth is going on?!?! Why do I not have any service at all?!

• 
  boja_reddii (@BojaReddii) reported 11 minutes ago

  @Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService

• 
  Sharissa D (@RiskyTeacher) reported 13 minutes ago

  @Fidomobile hello, I’m needing help today with a Fido roam account issue/error. I’m travelling today but the soonest I can get a call back is Tuesday. I called yesterday also but Tuesday was the only option. Please help!

• 
  Marshall (@Oilers4Evr) reported 13 minutes ago

  Looking for a new cell phone carrier as @Fidomobile is absolutely terrible. They can offer a plan for $45/month to new customers but existing customers have to pay $65 for the same plan.

• 
  Ronalda Jones (@RonaldaMJones) reported 17 minutes ago

  @Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!