Fido outages and service status in Victoria, British Columbia

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

• 
  Tesla Tours (@tesla_tours) reported 11 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ronalda Jones (@RonaldaMJones) reported 3 minutes ago

  @Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!

• 
  Omotalade Kikelomo (@wandeomot) reported 3 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  Ben (@edmontonbenny) reported 4 minutes ago

  @Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I

• 
  Deep (@djdeeep) reported 5 minutes ago

  @Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail

• 
  Vaibhav Panwar (@2vpvp) reported 7 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  Aman Rochani (@AmanRochani) reported 8 minutes ago

  @Fidomobile i tried for a week to close my account 911995819, but scheduled callbacks never arrive. I’m outside Canada and need it closed. For verification, call +919725580771. I won’t accept further charges. Please process ASAP.

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 8 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Fari Tow (@EffTee1) reported 8 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer

• 
  Michelle Almeida (@xalmeida12345) reported 9 minutes ago

  @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

• 
  Raphael Daniel (@RaphaelDan86238) reported 10 minutes ago

  @dizzyt87 @Fidomobile Fido is indeed an example of a poor service