Fido Outage Report in Victoria, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (23%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Community Discussion
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Fido Issues Reports Near Victoria, British Columbia
Latest outage, problems and issue reports in Victoria and nearby locations:
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Tesla Tours
(@tesla_tours) reported
from
Victoria, British Columbia
@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Username checks out
(@Ihaveaweirditch) reported
@Fidomobile first day with Fido and trying to port in a number. After 40 Minutes of patiently waiting, I get a rep whose voice kept chopping off probably because of working from home on a bad connection. Now I wait again. Already wanting to cancel this line.
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Benjamin Banansos
(@banansos) reported
@Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service
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Abhishek
(@santafeabhi) reported
@Fidomobile see above 2 tweets Everyone should get the same deal and there needs to be way to cancel services online or via email or reduce the waiting time for live chat
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Benjamin Banansos
(@banansos) reported
@Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service
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JustSomeDude
(@PugilisticUnit) reported
@Fidomobile Why am I being billed $16.95 for a tablet I was told was charge free? I tried calling and was on hold for an hour. Drove to a FIDO and they said they can’t make any changes as it has to be done over the phone. FIDO…you’re terrible.
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Koray
(@Kor_Rye) reported
@Fidomobile I had 1.89 gb of data left when I checked 15 minutes ago, I was just listening to some music now for about 15 minutes (this uses about 0.5 gb in five hours or so) and got a message saying data is finished and has been paused. That’s not possible, please help with this
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Abhishek
(@santafeabhi) reported
@Fidomobile asked I need to cancel, give me email I’d or way to cancel online so that I don’t have to wait for long , response is there is no way you can cancel , you have to be in queue again to cancel it.
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Suken Shah
(@smartyinn) reported
@Fidomobile @FidoSolutions thank you so much for not being appreciative for being a loyal customer.
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UTSAV THAKER
(@utsav_mukhi) reported
@Fidomobile I am trying to contact you regarding incorrect charges on my mobile but can’t able to reach you always 2 Hrs waiting and your internet service is not also satisfied please give me call asap so i can share my problems.send me DM I will provide my cell no.
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Prabu
(@Prabu28645569) reported
@FidoSolutions @Fidomobile What is the use in DM you guys ? Not sure anyone understands the issue and I need to spent 30 minutes every time to explain the problem . Very worst customer response and service. Anyone who can help to take this matter legally against Fido ?