Fido outages and service status in Victoria, British Columbia

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

• 
  Tesla Tours (@tesla_tours) reported 24 minutes ago from Victoria, British Columbia

  @EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Evan (@evanoftheyukon) reported 3 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  Evan (@evanoftheyukon) reported 4 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up. (1/20)

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 7 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

• 
  Sarah Anderson (@SpirituallyFam) reported 7 minutes ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

• 
  cpslifestream (@cpslifestream) reported 11 minutes ago

  @Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?

• 
  Aman Bhargava (@Amanbhargava23) reported 12 minutes ago

  @Fidomobile Absolutely worse customer service will be porting away from this company with a couple of days I have billing issues want to speak with someone today but they are giving me time 2 days from now !! When it comes to bills u want the money right away even when its wrong

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 15 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Amal 🐈‍⬛ (@amal_arebi) reported 18 minutes ago

  @Fidomobile you’re the worst company to deal with have none whatsoever any respect for your customers please be careful Don’t sign up with this company you’ll only get headaches and lose your money 🤬

• 
  Vince Ltd. (@Vince_Ltd) reported 18 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Fari Tow (@EffTee1) reported 20 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer