Fido Outage Report in Victoria, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Victoria, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (42%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Victoria, British Columbia
Latest outage, problems and issue reports in Victoria and nearby locations:
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Tesla Tours
(@tesla_tours) reported
from
Victoria, British Columbia
@EmmaCParston @Google People complain that high quality electronic products by companies like Apple and Tesla are overpriced until they waste valuable time on the alternatives. For my part, I’m wishing I’d stayed with Fido & Shaw instead of getting duped into Telus’ marketing-first service-last model
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kate
(@Han2451012192) reported
@Fidomobile I contacted your customer service at 14:00 this afternoon +1 (888) 481-3436. The employee transferred me to a manager called Bianca. She’s quite rude. didn’t solve a problem for me and even yell at me at the end of conversation then hung off her phone call when I was speaking.
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jayanth mahendra
(@bhupam) reported
I have a billing discrepancy, and I am very disappointed with the @Fidomobile customer service. We had an "ongoing" offer for 1000 international minutes when we added a line. Suddenly, the minutes expire, and we have to face an 800$ + extra bill!
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Kate
(@Han2451012192) reported
@Fidomobile Actually I didn’t expect you to change a thing for me. I’ve already started shopping around for a new provider after the disgusting customer service. But you reached me this morning without an apology but an absolute threat. Bianca yelled at me, you threatened me, what else?
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Tiffany Cui
(@cty927) reported
@Lomingan @Fidomobile I just called the tech support line and they gave ETA around 24 hours. so that totals 30+ hours no internet.
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Ted Knudtson
(@TedKnudtson) reported
@SpencerWallace_ @dinnerwithjulie @Fidomobile Call and ask to cancel. First operator won’t cancel, will transfer you to retention dept. This dept has deals and offers regular customer service does not. Let them woo you w goodies. If unsure at any point, say you’ve gotta think about it and will call back.
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HassanReal
(@HassanReal18) reported
@Fidomobile Internet is down again in Thornhill 😣
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Devin Shipman
(@shipman_devin) reported
@Fidomobile What the point in having extras if all it ever lands on is the blank blue spot? Your service sucks on that part
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danni
(@danni30908563) reported
@Fidomobile How can I pay my Fido bill if I can’t work? I’ve been having issues for over a month and only got some support today
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HassanReal
(@HassanReal18) reported
@Fidomobile @FidoSolutions Internet in down in Thornhill area!
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danni
(@danni30908563) reported
@Fidomobile this is my 5th or 6th issue with internet THIS MONTH. Talked to internet support and was told there is a problem in my area. Told the rep that I need more data to work properly with a hotspot… he transferred me …. Been on hold for almost 2 hours and can’t work.