Fido outages and service status in Sainte-Julie, Quebec
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- Fido generated 0 outage signals in the last 24 hours around Sainte-Julie, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Sainte-Julie, Quebec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Julie, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Fido Issues Reports Near Sainte-Julie, Quebec
Latest outage, problems and issue reports in Sainte-Julie and nearby locations:
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Richard Beck (@richard_beck) reported from Longueuil, Quebec@jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina Perez (@Georgin51424274) reported@Fidomobile is there anyone in customer service who is actually willing to help?
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Evan (@evanoftheyukon) reported@Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.
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Shrikant Gupta (@Shrikan15918909) reportedShame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam
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Linny (@IosonoLf) reported@Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?
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Sree (@sreebuildss) reported@Fidomobile My case was closed without any explanation on 2g use. C214095741 Waited 2 hours on call 4 transfers and no resolution.
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Intrepid Critic (@Who_knewit) reported@Fidomobile I understand you can’t give me specific shipping details over Twitter, and I’m not asking you to. What I am asking is whether the 1–2 day shipping timeframe that was advertised when I placed my order is still being honoured, or whether my order has actually been moved to back order. I placed the order specifically because the advertised shipping time changed from 4+ weeks to 1–2 days. Now my order says “BACK ORDERED” and “Shipping estimate: Unavailable.” If the 1–2 day timeframe I was promised at the time of purchase is being honoured, then there’s no issue. But if I’ve actually been put on back order with no shipping timeframe, I need to cancel the order. I’m simply not going to start paying for a phone I don’t have. That doesn’t make sense in any universe, and it’s not happening. My current phone works perfectly well and has plenty of storage. If this order means waiting weeks for an upgrade I only decided to buy because the advertised shipping time dropped to 1–2 days, I’ll just skip the upgrade this cycle altogether. So please just confirm whether the shipping timeframe advertised when I placed the order is still being honoured. If it is, great. If not, I’ll cancel. As I stated, I'm not going to pay off the current phone I am still using to then start paying down a phone I don't have and don't know when I'll have in my possession. I really do not appreciate the bait and switch. I watched that phone for weeks and jumped on it when the shipping time dropped to 1-2 days. In the email I received from you, it said I should expect my phone in 2-5 days, which fits with the 1-2 day shipping time. If you're unavailable to meet that for your customers, WHY was it posted online?
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Julius & Teeko (@JuliusTeeko) reported@Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...
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Kismet Book Club (@KismetBookClub) reported@Fidomobile REFUSES to close my account even though I have moved out of the country! They are still taking money from my bank account. They will only cancel with LIVE AGENT. I have called 15+ times on hold 1-3 HOURS before disconnected by them!
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Dimy Da Plug (@dimydaplug) reported@Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!
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Faye 🙋🏻♀️ (@ffurdyk) reported@Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.