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Fido

Fido outages and service status in Longueuil, Quebec

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  • Fido generated 0 outage signals in the last 24 hours around Longueuil, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Longueuil, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Longueuil, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports Near Longueuil, Quebec

Latest outage, problems and issue reports in Longueuil and nearby locations:

  • navedtehseen
    TIGER (@navedtehseen) reported from Montréal, Quebec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • Yazkh
    Yaz Kh (@Yazkh) reported from Montréal, Quebec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • imneilocampo15
    Neil (@imneilocampo15) reported from Montréal, Quebec

    @Fidomobile worst company ever. I will change to Rogers.

  • badkutthi
    sidra🥺🥰 (@badkutthi) reported from Montréal, Quebec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • richard_beck
    Richard Beck (@richard_beck) reported from Longueuil, Quebec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • evanoftheyukon
    Evan (@evanoftheyukon) reported

    @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

  • dejiadefila
    PeeDee (@dejiadefila) reported

    @Fidomobile I have rang your office and the line cut off while attending to me but they never got back. I have requested a cancellation of my number but you keep sending me account billings. Why give customers 5-7 days before you reach out?

  • Suraj_OldNo7
    Suraj Sathyanarayana (@Suraj_OldNo7) reported

    @Fidomobile - How can someone reach your support helpline? The voice agent sucks and I just can't seem to get through to you guys

  • RonaldaMJones
    Ronalda Jones (@RonaldaMJones) reported

    @Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!

  • _FucknBossChick
    Unapologetic Queen✨ (@_FucknBossChick) reported

    @soban_shaikh @Fidomobile Yeah. Their customer service has really gone downhill the last few years. I stayed with them so long because of the customer service but now it’s why I will be leaving unfortunately.

  • Watmougheth
    Watmough.eth (@Watmougheth) reported

    What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days

  • WhoCntrl
    iVu (@WhoCntrl) reported

    @Fidomobile I accidentally deleted my eSIM while switching phones. Now, I’m trying to set up a new eSIM on a new phone, but I can’t because I don’t have access to the old phone number. When I visit the store, they says there’s an issue with my identification. Can u help

  • hasanun03898098
    Hasan Unlu (@hasanun03898098) reported

    Wooow @Rogers @Fidomobile you claim to be the number 1 yet there is no support after 7 or 8 pm. I transferred my number from Fido to Rogers replied YES and still got a cancelled after 90 mins message. Now support is closed and I cannot call anyone. What a joke. Shame!

  • QuantumAephraim
    Aephraim Steinberg (@QuantumAephraim) reported

    @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

  • schmermmmmmm
    Schmermmmmmm (@schmermmmmmm) reported

    @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.