Fido

Fido Outage Report in Longueuil, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Longueuil, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Longueuil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Longueuil, Montérégie, Québec 03/01/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Longueuil, Québec

Latest outage, problems and issue reports in Longueuil and nearby locations:

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ForgeRat RogueLemming🇨🇦🍁🦜⌛ #CanadianJuggernaut (@ForgeRat) reported

    @PurolatorHelp Is Purolator Canada on strike in #HamOnt? I have 2 different packages that require a signature & I'm a shut-in. I've NEVER had a problem with Purolator deliveries before but now I gave 2 packages undelivered for bogus excuses. Should I contact @Fidomobile &

  • Badmon187 badmon (@Badmon187) reported

    @Fidomobile @yu231233 Their support is absolute trash I have a phone that I got on Friday that still isn’t working. Minimum 2 hr wait to talk to anyone is ridiculous. I also was told I would get follow up call last night but nothing of course, sad!

  • MarlonHershkop Marlon Hershkop (@MarlonHershkop) reported

    Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers

  • Amal8710 Amal J (@Amal8710) reported

    1st you have US wait 2Hrs to get a hold of someone, only to get disconnected or cold silence! Been with this company for many yrs and hold 3lines! While there're better plans & service don't why I waste my time! Something needs to get! ASAP @FidoSolutions @Fidomobile @Rogers

  • masters215000 Masters2150 (@masters215000) reported

    @Fidomobile Don't you love it when you wait for 2+ hours in a chat that doesn't bother to give you your position in queue, and you don't look at it for 5 mins and it cuts you off because YOU didn't answer them in time? God this company is a **** show

  • AvalpreetS Avalpreet Singh (@AvalpreetS) reported

    @Fidomobile i was calling you on your customer support number but every time from your side you cut the call what’s going on I didn’t understand very unresponsive from @Fidomobile

  • PupsideD PupsideDown (@PupsideD) reported

    @Fidomobile chat disconnected me after 5 mins of inactivity after I waited for them for 3 hours. Phone lines are down. Haven't been able to reach you guys all week trying to set up voicemail. What gives?

  • pn_suresh suresh kumar (@pn_suresh) reported

    @Fidomobile @FidoSolutions - is Canada customer service is down?? Unable to connect.. last 3 days.. wait time is 3hr it's saying.. it's great service 🙏

  • suryarao06 Surya Rao (@suryarao06) reported

    @Fidomobile I’m trying to connect with your customer for three days now via call and via chat but couldn’t even get near to them. Reach out to me on my dm. This is regarding Fido payment plan for iPhone 13

  • mandeep85597545 mandeep kaur (@mandeep85597545) reported

    @Fidomobile I need my services restored ASAP. I’ve tried to get in touch with customer services a dozen times with no success