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Fido

Fido outages and service status in Longueuil, Quebec

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  • Fido generated 0 outage signals in the last 24 hours around Longueuil, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Longueuil, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Longueuil, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports Near Longueuil, Quebec

Latest outage, problems and issue reports in Longueuil and nearby locations:

  • navedtehseen
    TIGER (@navedtehseen) reported from Montréal, Quebec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • richard_beck
    Richard Beck (@richard_beck) reported from Longueuil, Quebec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • badkutthi
    sidra🥺🥰 (@badkutthi) reported from Montréal, Quebec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • Yazkh
    Yaz Kh (@Yazkh) reported from Montréal, Quebec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • imneilocampo15
    Neil (@imneilocampo15) reported from Montréal, Quebec

    @Fidomobile worst company ever. I will change to Rogers.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Shrikan15918909
    Shrikant Gupta (@Shrikan15918909) reported

    Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

  • Afropolitan_25
    💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported

    @Fidomobile sucks ! If you're with Fido consider switching service providers. I suspect this is Rogers' grand plan to poach Fido customers but they won't get me. I'd much rather go to a whole other provider! Don't DM me asking for my account number either. Just do the needful !

  • Jim_363
    Jim (@Jim_363) reported

    @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

  • LoriinDurham
    Lori (@LoriinDurham) reported

    @Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    @Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM

  • CaroSerratos
    Lina Serratos (@CaroSerratos) reported

    @Fidomobile I am close to phone rage at this time. How hard can it be to get human assistance and cancel my contract with you? This is precisely why I’m done with #Fido - the ridiculously expensive service too.

  • JruGordon37
    Jrü Gordon (@JruGordon37) reported

    @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

  • EffTee1
    Fari Tow (@EffTee1) reported

    @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UnhappyCustomer

  • sreebuildss
    Sree (@sreebuildss) reported

    @Fidomobile My case was closed without any explanation on 2g use. C214095741 Waited 2 hours on call 4 transfers and no resolution.

  • evanoftheyukon
    Evan (@evanoftheyukon) reported

    @Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)