Fido

Fido Outage in Longueuil, Montérégie, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Longueuil, Québec

The following chart shows the number of reports that we have received about Fido over the past 24 hours from users in Longueuil and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Fido Outage Chart in Longueuil, Montérégie, Québec 12/01/2022 16:30

December 01: Problems at Fido

Fido is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 70.20% Internet
  • Phone 13.01% Phone
  • Wi-fi 12.07% Wi-fi
  • Total Blackout 2.41% Total Blackout
  • E-mail 1.78% E-mail
  • TV .52% TV

Live Outage Map Near Longueuil, Montérégie, Québec

The most recent outage reports and issues originated from Montréal, Varennes and Laval.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports Near Longueuil, Québec

Latest outage, problems and issue reports in Longueuil and nearby locations:
  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • artlifedesigner artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported

    @Fidomobile Yup just spoke to customer retention which confirmed that the corporate evil overlords have tied the hands of staff to fix any billing problem by creating a strange workaround that returns my money in 6 months, pfft. I’m so NOT surprised that you’re keeping my money 6 months

  • aztec737 Aztec37 (@aztec737) reported

    @Fidomobile contract is expired and trying to renew in one of your shops. Told I have to call customer service. Over 5 hours wait still no answer. What a joke company you are…🤬🤬🤬

  • Mayank4685 Mayank Bhargava (@Mayank4685) reported

    @FidoSolutions @Fidomobile no way to connect with fido customer care. Chat unable to connect to customer care and phone are 3 hrs plus wait time. Can someone from the team care to contact?

  • 123sumitmsd sumit singh bisht (@123sumitmsd) reported

    @Fidomobile not able to get connected to fido representative since 3days, everytime it says hold time more than 3hrs! Anyone here for a solution??

  • UsamaFarrukh3 Usama (@UsamaFarrukh3) reported

    @Fidomobile worst customer service! Call rep lies! I was told I will see credits on my bill and not on agreement. Now my bill is here and no credits that were promised on blackFriday.

  • UsamaFarrukh3 Usama (@UsamaFarrukh3) reported

    @Fidomobile worst customer service. Just for little commission rep lied to me and sold me something I never agreed too and now I’m being billed without any credit that were promised.

  • princeenaraa King Nara 👑 (@princeenaraa) reported

    Hi @Fidomobile, it's been almost 24 hours since I Dm'd but no one has gotten back to me. I'm unable to get through via call or chat either. Please help 🙏🏽

  • artlifedesigner artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported

    @Fidomobile wow, just realized you’ve stolen money from my account because I didn’t check the rollover for a free 2 year iPad data plan. you’ve taken my $ for a service I don’t use, won’t use, and I’ll bet you’ll just laugh at me for not looking at small text on my September bill

  • chris_trinidad CHRIS T (@chris_trinidad) reported

    @Fidomobile have been waiting for over an hour after sending in the authentication to enable Fido Support to attend an issue I am having since Nov 28. Short code SMS is NOT working after switching to Fido. I was working previous to the move to Fido!!!!

  • bbold_honest AGK (@bbold_honest) reported

    @FidoSolutions @Fidomobile @FidoSolutions i have provided all the information via DM as req and it has been 5 hours with no response. Could you help me with my request