Fido

Fido Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 02/25/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MKofsky (((Matthew Kofsky))) (@MKofsky) reported

    @Fidomobile I just tried calling tech support and apparently it says that you are “exceptionally closed” lol… online it says your customer support is open for another two hours. Glitch in the system?

  • Claudia85301842 Claudia Garcia de la Huerta (@Claudia85301842) reported

    @Fidomobile I’ve been on hold for more than 30 minutes!!!! What gives? I bet if I phoned sales someone would pick up right away. My mom, who is on my account, received a message saying her phone was going to be shut off today. What is the issue here????

  • chris_trinidad CHRIS T (@chris_trinidad) reported

    @Fidomobile have been waiting for over an hour after sending in the authentication to enable Fido Support to attend an issue I am having since Nov 28. Short code SMS is NOT working after switching to Fido. I was working previous to the move to Fido!!!!

  • Jono_Pret Johnathan Pretorius 🔰 (@Jono_Pret) reported

    @Fidomobile @FidoSolutions your lack of customer service is shocking! The level of neglect and disregard that you display towards your customers is disgusting!

  • Amiroofir Amir Firooz (@Amiroofir) reported

    Why do I have to wait many hours to speak to any of your so called customer services reps? Horrible customer service @Fidomobile @rogers

  • TCLiddell Theresa (@TCLiddell) reported

    Been on hold with @Fidomobile for close to an hour for a billing issue where they’ve overcharged me. First two calls they simply disconnected me and told me to call back. 🥴😵‍💫

  • binha_ray Rayane Andrade Lima (@binha_ray) reported

    I am still trying to solve my problem @Fidomobile they don’t seem to care at all. And then they will charge me for something that I did not buy. Will be changing for another company ASAP

  • NataliaDiaz_D Natalia Díaz (@NataliaDiaz_D) reported

    @Fidomobile has charged me wrong twice. Been on the phone for 3 hours and no one answers. What am I supposed to do? Keep paying more for a service that barely works???

  • UsamaFarrukh3 Usama (@UsamaFarrukh3) reported

    @Fidomobile worst customer service. Just for little commission rep lied to me and sold me something I never agreed too and now I’m being billed without any credit that were promised.

  • FL6NKER Badger (@FL6NKER) reported

    @Fidomobile Thanks to FIDO for telling me my upgrade would arrive in "2 to 5 business" days when it is actually going to be 4 weeks. If customer service had been honest about I still could have purchased in store for the black Friday Promo and now I'm **** out of luck. 🖕