Fido

Fido Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 01/31/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • hadley4ipswich Philip Hadley (@hadley4ipswich) reported

    @Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit await to but cut by your staff again?

  • scoutkayaker Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @Fidomobile We used to have great signal at our cottage. So strong I could use phone as hot spot for laptop for work. Now, we barely get 1 bar. FaceTime won’t work. Phone calls cut in and out. CAN’T GET ANYONE AT FIDO WHO CARES. Just the brush off.

  • gravisan gravisan (@gravisan) reported

    @Fidomobile I accepted your 'win-back' offer in-spite of my bad previous experience, however after four weeks - I still haven't received any response. I shouldn't have to waste my time to, maybe I should have listened to my better judgement and ignored your offer.

  • MJForbes Marty Forbes (@MJForbes) reported from Lac Ste. Anne County, Alberta

    @Bruce_Winter @Fidomobile The master of the…shuffle off to somebody else. Can’t find a single person who will say ‘I will fix the problem.’ Brand new phones don’t generally have SIM cards with hundreds of contacts in them do they?

  • shollins77 Sarah Hollins 😷🇨🇦♈️🐾 (@shollins77) reported

    @Fidomobile just credited me an extra 5GB of data for 6 mo. No charge. For being a loyal customer. And that’s why I’ve been with them for 14yrs. Thanks!

  • Bruce_Winter Bruce Winter (@Bruce_Winter) reported

    @MJForbes @Fidomobile Customer$ are a pain in the the a$$, when they have the temerity to engage.

  • seanfordyce Sean Fordyce (@seanfordyce) reported

    @_harmonyxo @Fidomobile @TELUS Over an hour on hold. Constant needing to call to deal with broken promises, now a new plan to gouge customers with credit card processing fee. Bell and Rogers are awful. Find a small company, lowest price you can.

  • John_nye77 John Nye (@John_nye77) reported

    @Fidomobile why do you make it Impossible to speak to a live person for billing support?? The Phone# just redirects to a chat bot! How is a chat bot supposed to refund me for erroneous billing charges?

  • mallu_moto_vlog G. I. Joe (@mallu_moto_vlog) reported

    So @Fidomobile gave me $6 dollars in credit for July 8th outage. And charged me $12 for US roaming when I accidentally dialed voicemail which lasted less than 5 seconds.... Corporate greed has no bounds.

  • hmendes00 Hugo Mendes (@hmendes00) reported

    My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)