Fido

Fido Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 12/13/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ILtick IELtick 🇨🇦 | 🤍💙🤍 (@ILtick) reported

    @Fidomobile Your name should be Fraudo not Fido. My biggest mistake was to purchase a phone on your website. It has been almost a month since I returned it, but the phone is still in my account and you are charging me for it. Your customer support is useless.

  • tea4tamara Tamara (@tea4tamara) reported

    @Fidomobile: look at these GREAT plans we offer! Also Fido: oh wait - you're already a customer? No, you can pay what you pay or you can pay more, those are your only two options. Also Fido: (but we're SUUUPER sorry about that blackout thing. Have five days free.)

  • JodiBaldwin JodiBaldwin (@JodiBaldwin) reported

    @Rat11j @FidoSolutions @Fidomobile When an offer like this comes up, if you call the company - as an individual - and ask what they’ll do to keep you from leaving, you can usually get the same (or better) deal. I know it sucks. I know you shouldn’t have to. But it saves them money by not offering it to everyone.

  • IvanaSantilli Ivana Santilli (@IvanaSantilli) reported

    To be honest, I didn't even know there was a Canadian cell service outage, as my @Fidomobile roam like home has been malfunctioning like that the whole 2 months. Fido, I hope you do right by my refund

  • kofialam kofi (@kofialam) reported

    Been a @Fidomobile customer for 7 years now. All I get is 1gb internet. This is how they treat their loyal customers, also charging a high price at the same time 😳. No where else on earth customers are cheated like this. I’m looking to switch. What’s good? Telus or bell?

  • 7checkthisout 7ChechThisOut (@7checkthisout) reported

    @Fidomobile where's the reimbursement for your terrible service this month?

  • realsandeep96 Sandeep Singh (@realsandeep96) reported

    @Fidomobile @FidoSolutions I got my bill for next month so I want to know that you guys are not compensating for the outrage. Also it was my worst mistake I choose Fido. You guys give poor customer service i till now did’t get the resolution of my issues.

  • Paras2487 Paras Patel (@Paras2487) reported

    @FidoSolutions @Fidomobile Still no problem solved.i am still facing issues with network

  • hollykent Holly Kent (@hollykent) reported

    Last summer @Fidomobile told Prince Edward County residents that they were building new towers to handle the influx of Rogers users in the summer months. A full year later and I still have almost no cell service in July. What happened with the towers, @Rogers and @FidoSolutions?

  • pabsgatsby Pabsgatsby (@pabsgatsby) reported

    @Rogers @Fidomobile I lost a day’s pay because of you guys and your dumbass outage I’m suing for everything you’ve got see you in court