Fido

Fido Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 12/29/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Harry54687107 Harry (@Harry54687107) reported

    @Fidomobile Please fix your home internet issues. I stop working every few days.

  • jagvierd Jagvir (@jagvierd) reported

    Hey @Fidomobile, I've been trying to sort out my referral credit for months now and keep getting the run-around. I keep getting transferred to the wrong department and I find it surprising it's this difficult to fix a credit issue. Please help!

  • rajveersinghsa Rajveer Singh (@rajveersinghsa) reported

    @koodo Definitely, I will move to @koodo because @Fidomobile customer care executive promised me to provide JBL Tune 125 WTS but I haven’t received that. I called them then they said that we do not match offer with any provider. So why should I stick with Fido? I don’t have contract.

  • djmcc8 DJ McCullough (@djmcc8) reported

    No one use Fido, their network is absolute trash. Also @Fidomobile , don't respond to this with "hOw mAy wE hELp yOu?" like usual because you guys never help me. Just **** off .

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile this is my 5th or 6th issue with internet THIS MONTH. Talked to internet support and was told there is a problem in my area. Told the rep that I need more data to work properly with a hotspot… he transferred me …. Been on hold for almost 2 hours and can’t work.

  • muk_anya Muk Anya (@muk_anya) reported

    @ServicesAlberta, I just realized that @Fidomobile is charging me taxes for ON when I only opened an account with them when I arrived in AB. I would like to lodge a formal complaint, please guide!

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile How can I pay my Fido bill if I can’t work? I’ve been having issues for over a month and only got some support today

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile Actually I didn’t expect you to change a thing for me. I’ve already started shopping around for a new provider after the disgusting customer service. But you reached me this morning without an apology but an absolute threat. Bianca yelled at me, you threatened me, what else?

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile You know what? I’m not furious anymore. I think it’s very interesting. The supervisor was very rude but serious and looked like he got the universal truth on his side. He treated me as an enemy instead of a customer. I want to remind him “calm down”!

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile Actually I didn’t expect you to change a thing for me. I’ve already stated shopping around to look for a new provider after the disgusting customer service. But you came to me this morning without apology but an absolute threat. Bianca yelled at me, you threatened me, what else?