Fido

Fido Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 12/12/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Saint-Jean-sur-Richelieu, Québec

Latest outage, problems and issue reports in Saint-Jean-sur-Richelieu and nearby locations:

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile You realize that the automatic voice recording you use does not even let me connect to a person? It keeps saying we are busy call back again and hangs up. Really disappointed in your service. You have no respect for your clients time

  • guardian_njel Obi, nwa Kenobi (@guardian_njel) reported

    Good luck getting to speak with a live agent at @Fidomobile in an emergency. They'll just change your phone number without reason and force you to book an appointment for another before someone hopefully gets back to u in time. Fantastic work 👏🏾

  • LaerayaFPS Laeraya (@LaerayaFPS) reported

    @Fidomobile Got off the phone with them 20 minutes ago. It’s very frustrating, especially when the guy I was talking to had long pauses between questions and couldn’t answer simple ones. I asked if there was anything he could do to help, and said no.

  • opinionated_fin Neil (@opinionated_fin) reported

    @Fidomobile @DJBryson Similar issue with me. I've been charged 84 bucks for no reason and after waiting an hour on CC, they informed me no reversal of charges

  • opinionated_fin Neil (@opinionated_fin) reported

    @Fidomobile Please help with reversal of charges for 3g transitioning to my account. My CC reference I2429037112. Been a loyal customer for a couple of years, but this sort of unnecessary charges will make me switch

  • djparfaiti 👑🤍💎🚜🚛🍎hundredfoldseeds=EAT❄️🌴⚓️🍐🍇🍒🌸🍧👑 (@djparfaiti) reported

    @Fidomobile Update Live Human at the Shop types in SIM card into computer in about one minute, solves 3 more problems, and we test the gear in the shop and it works. Live human 100 points

  • resonating no justice, no peace 🏳️‍🌈 (@resonating) reported

    @Fidomobile getting hit by the $75 3G charge...despite having canceled mobile services back in Jan/Feb. Had sent an email, only to be told that I have not transitioned to an upgraded network.

  • LaerayaFPS Laeraya (@LaerayaFPS) reported

    @Fidomobile I just changed over to Fido and took me days to finally talk to someone. When I got someone, he didn’t help at all. Not a single question was properly answered and not. A single problem was resolved.

  • djparfaiti 👑🤍💎🚜🚛🍎hundredfoldseeds=EAT❄️🌴⚓️🍐🍇🍒🌸🍧👑 (@djparfaiti) reported

    @Fidomobile Thank you, please ask the tech guys to fix your website. You can’t send text to home phones. You need to unblock the system. Have a nice day.

  • ddxlsha Dilsha (@ddxlsha) reported

    @Fidomobile I was charged my plan amount for both my lines even though both are on a temporary suspension and has been for months now (it’s still actively on the temporary suspension). When I try to reach out for support there’s only robots available and they don’t understand.