Fido outages and service status in La Prairie, Quebec

Problems in the last 24 hours in La Prairie, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in La Prairie, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near La Prairie, Quebec

Latest outage, problems and issue reports in La Prairie and nearby locations:

• 
  Jose, sin tilde. (@joecconde) reported 10 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  Richard Beck (@richard_beck) reported 13 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

• 
  Richard Beck (@richard_beck) reported 24 minutes ago from La Prairie, Quebec

  @reneritchie Come over to the bright side that is Fido - never had that happen to me

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B-rantone (@_Brantone) reported 7 minutes ago

  Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

• 
  Amy (@amybrathwaite) reported 11 minutes ago

  @Fidomobile - I’ve now been stood up for 3 scheduled call backs. (Yes I waited beyond the 30 min window) I have all the receipts, I’ve wasted hours for nothing and STILL no resolution. Help. Me - with a human

• 
  Benn Prend (@BenPrendergast) reported 16 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  Dan McGrath (@dannymcgrathy) reported 17 minutes ago

  I didn't think there was such a thing worse than @RogersHelps #customerservice until I had an issue with @Fidomobile . Its much worse. Oh wait, Fido is Rogers. SMH.

• 
  Anonymous (@1111SpiritualBb) reported 18 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  Shrikant Gupta (@Shrikan15918909) reported 18 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Watmough.eth (@Watmougheth) reported 18 minutes ago

  What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days

• 
  Philomena Gunk (@macaghalla) reported 19 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Nasser Lalji (@nasser_lalji) reported 20 minutes ago

  I need to cancel a line @Fidomobile

• 
  Jennifer (@JMazda26) reported 23 minutes ago

  @Fidomobile is your tech support 24 hours ?