Fido Outage Report in Salaberry-de-Valleyfield, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Salaberry-de-Valleyfield, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Salaberry-de-Valleyfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (60%)
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Internet (27%)
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Total Blackout (7%)
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E-mail (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Salaberry-de-Valleyfield, Québec
Latest outage, problems and issue reports in Salaberry-de-Valleyfield and nearby locations:
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sidra🥺🥰
(@badkutthi) reported
from
Montréal, Québec
Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧
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TIGER
(@navedtehseen) reported
from
Montréal, Québec
@Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?
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Neil
(@imneilocampo15) reported
from
Montréal, Québec
@Fidomobile worst company ever. I will change to Rogers.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Tejas kaklotar
(@TKaklotar) reported
@FidoSolutions @Fidomobile I used Fido for 10 days but due to network issue at basement, I switched to another network. Then why my bill is still showing. 15 days are trial period.
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Sagar
(@Sagar91315227) reported
@Fidomobile The worst service in BC . The worst staff . They don't pick the call whenever try to reach them .
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Daveadelphia
(@davinderchahall) reported
@Fidomobile your customer service has been horrible thus far I’ve been hung up on twice while trying to talk to your customer service reps. Your team needs to contact me ASAP I can’t keep being put on hold and hung up on
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Username checks out
(@Ihaveaweirditch) reported
@Fidomobile first day with Fido and trying to port in a number. After 40 Minutes of patiently waiting, I get a rep whose voice kept chopping off probably because of working from home on a bad connection. Now I wait again. Already wanting to cancel this line.
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Benjamin Banansos
(@banansos) reported
@Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service
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Prabu
(@Prabu28645569) reported
@FidoSolutions @Fidomobile What is the use in DM you guys ? Not sure anyone understands the issue and I need to spent 30 minutes every time to explain the problem . Very worst customer response and service. Anyone who can help to take this matter legally against Fido ?
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JustSomeDude
(@PugilisticUnit) reported
@Fidomobile Why am I being billed $16.95 for a tablet I was told was charge free? I tried calling and was on hold for an hour. Drove to a FIDO and they said they can’t make any changes as it has to be done over the phone. FIDO…you’re terrible.
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Renata Maciel
(@RenataMacielsi5) reported
@Fidomobile my account was suspended sooner than what I requested. How can I solve this issue? It doesn't allow me to contact the company.
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•‿•
(@guptamitali21) reported
Hi @Fidomobile I changed my plan but I was billed higher. I am trying to reach your customer service but I am not able to connect. The calls have a huge waiting time and the live chat is disconnected by the customer support person. Due to this my payment due date has passed.
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Tingting Hao
(@keepdoorsopen) reported
@Fidomobile Hello Fido, I received one email confirmation from you on Dec 27 for my new mobile plan without any reply email address I can contact to you as the plan have many issues! I called back to you at 17:15 and the phone line waiting time is more than 56 minutes?