Fido Outage Report in Montréal, Quebec

Problems in the last 24 hours in Montréal, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Montréal, Quebec

Latest outage, problems and issue reports in Montréal and nearby locations:

• 
  TIGER (@navedtehseen) reported 2 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  Neil (@imneilocampo15) reported 7 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  sidra🥺🥰 (@badkutthi) reported 32 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

• 
  stacie (@skarpontinis) reported 33 minutes ago from Laval, Quebec

  @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

• 
  Richard Beck (@richard_beck) reported 33 minutes ago from La Prairie, Quebec

  @reneritchie Come over to the bright side that is Fido - never had that happen to me

• 
  Richard Beck (@richard_beck) reported 46 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bill Lukawy (@bill_lukawy) reported 2 minutes ago

  @Fidomobile quick stupid question. Was trying store today too busy. Any Android tablets with a 10"screen or only the iPad in your lineup. Thanks. Bill Lukawy

• 
  the other one (@bigbroup2date) reported 6 minutes ago

  I’m extremely disappointed in @Fidomobile. I went over my data by 101 MB and I’m being charged $14! Spoke to customer service and they said they charged me $7 per 100 MB meaning I’m getting charged $7 for 1 lousy MB. No remedy, just suggested to change my plan. #switching

• 
  ZulaykhaSuliat (@ZulaykhaSuliat) reported 10 minutes ago

  This is precisely why I refuse to sign a contract and was hesitant to order from @Fidomobile 🙄 completely full of ****.

• 
  Allison Speck (@speckalli) reported 16 minutes ago

  wow... @Fidomobile has the worst customer service I have ever experienced. Anyone have any recommendations for me to take my mobile/internet services? Bell has better mobile offers but not sure on the internet.

• 
  Tyler Christoff (@TylerChristoff8) reported 18 minutes ago

  @speckalli @Fidomobile I need to look for a new provider too. They should just cancel fido as a company

• 
  Rachelle Bastarache (@rachbasta) reported 20 minutes ago

  @Fidomobile , I've never had a worse customer service experience. Fix your chat function- I had two agents in the same chat both asking different questions and had to be verified 6 times!! And ultimately it disconnected me before I could accomplish anything. Insane.

• 
  Lovish Sharma (@lovishthinks) reported 21 minutes ago

  @Fidomobile Trying to talk to a customer service representative for 7+ days...2+ hours of wait time everytime without being able to talk to anyone. Extremely frustrated with the experience.

• 
  Francis D'Souza (@moocootoo) reported 22 minutes ago

  @Fidomobile Called Fido and after a frustrating wait of nearly two and a half hours got an agent who resolved my issue. Kudos to Hamid who tsfsd me to Ariane in Tech Support who resolved my modem issues. Pls acknowledge and compliment Hamid and Ariane for their exemplary service

• 
  KevyD (@GottaBKevyD) reported 25 minutes ago

  @FidoMobile 49 minutes on hold and counting. Great customer service! I just want to cancel my service which surprisingly is not a self serve option. Hung up on Saturday after waiting 30 minutes. Hire some people!

• 
  kouresh L.Urban planner Ph.D. (@parsoomash1) reported 26 minutes ago

  @Fidomobile hi , any promtion forcan existing customer with no contract?