Fido

Fido Outage Report in Montréal, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Montréal, Québec 03/17/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (26%)

    Internet (26%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DiyaTasia DiyaTasia (@DiyaTasia) reported

    @FidoSolutions @Fidomobile It's time to expand....your internet service to Milton ...don't hesitate, just do it!

  • z333 butterfly (@z333) reported

    @Fidomobile It is ridiculous that the Customer Service made mistakes on account activity so my friend and I were not able to get the any bill credit. I even got an email saying that I will get the credit in 2-3 billing cycles with my friend’s. 🤷😵

  • Craig17981815 C (@Craig17981815) reported

    @Fidomobile very disappointed being a long time customer. I have 6 lines with fido and would like to add a 7th line BYOP and can't get any of the loyalty deals on a new line which I have on my others . Guess gotta shop around to @Bell @TELUS

  • meowtek MeowTek (@meowtek) reported

    Are you a @Fidomobile user travelling overseas? You’re going to get charged roaming for every day that you have your cell turned on. Even if you turned off data roaming on your phone and never made/received a call, sent texts or used data. Yep. Fido will charge you anyway.

  • Gary_Sethi Gary Sethi (@Gary_Sethi) reported

    @SophieChatel1 I was denied entrance to a @Fidomobile retail shop. They asked me to lower my mask and present id prior to entering but there is no policy stated. I filed a complaint to head office and thus far no reply

  • joebonka Joe Bonar (@joebonka) reported

    "Funnily" enough, after seeing some recent news about telcos clamping down on spam calls, @Fidomobile, I am getting loads more of them. Actually, LOADS more. Now I have to turn on "Silence Unknown Callers".

  • JPBullaoit JP (@JPBullaoit) reported

    Just switched from @Fidomobile to @koodo and I'm not impressed. No service at all at my local community centre. "Emergency calls only."

  • kellysavalle KELLY (@kellysavalle) reported

    @Fidomobile I do not exaggerate here when I say this. FIDO is the WORST company I’ve ver dealt with in my entire life. Inept employees that say they will do something but never do, over charge every single bill, and have no one that can solve your problem. Always passed onto the next person

  • iameddy2018 balayaeddy (@iameddy2018) reported

    why is it so difficult to get online support from abroad??? @Fidomobile

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Fidomobile i cancelled my account today morning and in evening i went to store to return the modem as per agent it is not cancelled but accepted the modem. Can some please assist and on chat customer care is not able to help