Fido

Fido Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H3H.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Montréal, Québec 06/07/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Montréal, Québec

The most recent Fido outage reports came from the following cities: Montréal and Laval.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Phone
CanadaLaval Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Phone
CanadaPointe-Claire Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • KimmerMic Kimberley Michael (@KimmerMic) reported

    @Fidomobile customer service has become trash. Website says you can order online to save activation fee then stores refuse to accept the order and tell you you have to come in to store. Horrible customer service experience.

  • FidoSolutions Fido Solutions (@FidoSolutions) reported

    @vishwak180399 @Fidomobile Sorry, just trying to better understand the situation here. The roaming ability allows you to use the service as if you are at home in Canada for $16 per day, in addition to your monthly cost of your invoice. As an example it would be $16*3 = $48 plus regular monthly cost. -Ravi

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

  • BPecelj Biljana (@BPecelj) reported

    @Fidomobile Hi Ravi, I eventually spoke to 3 folks on the phone. While they too weren’t able to update my address to a foreign address, I got the resolution to the more pressing issue related to info updates.

  • adamrobinson133 adam robinson (@adamrobinson133) reported

    @Fidomobile how do I email your company? Your online chat doesn’t work, your app won’t even let me login, and I can’t use chat without logging in. Do you have any actual live agents available ever, or do you only offer inconvenient callbacks? Your online agent is horrible.

  • WVanGirl West Van Girl (@WVanGirl) reported

    @Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.

  • Dustonfoster Tweet (@Dustonfoster) reported

    @PurolatorHelp @Rogers @Fidomobile Ordered new phone from FIDO somehow they ship device WITHOUT a street NAME? Doesn’t help that the confirmation email doesn’t show the address, just the city so no way of knowing this until you manually track the order on the Purolator website

  • Krantikagithapu Kranthi (@Krantikagithapu) reported

    @Fidomobile @aloneitan @FidoSolutions waiting for your support to answer my call for more than 90 mins now. Can someone help me. Thanks