Fido outages and service status in Montréal, Quebec

Problems in the last 24 hours in Montréal, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Montréal, Quebec

Latest outage, problems and issue reports in Montréal and nearby locations:

• 
  TIGER (@navedtehseen) reported 4 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  Jose, sin tilde. (@joecconde) reported 29 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  sidra🥺🥰 (@badkutthi) reported 37 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

• 
  Neil (@imneilocampo15) reported 39 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  Yaz Kh (@Yazkh) reported 46 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  Richard Beck (@richard_beck) reported 59 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Georgina Perez (@Georgin51424274) reported 5 minutes ago

  @Fidomobile is there anyone in customer service who is actually willing to help?

• 
  Intrepid Critic (@Who_knewit) reported 5 minutes ago

  @Fidomobile wth is going on?!?! Why do I not have any service at all?!

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 5 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

• 
  Anonymous (@1111SpiritualBb) reported 7 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  Nicole (@GreencitygalTO) reported 8 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

• 
  🆒 Chris Parry (@ChrisParry) reported 8 minutes ago

  I have a @Fidomobile cell & the signal is terrible where I live. Frequent dropouts, no 5g. I'm done with it. Went to a @FreedomMobile store and, respect to them, they admitted their signal is weak where I live too. They're new, so I'll wait, and their integrity won't be forgotten

• 
  Leanne Schira (@lschira) reported 10 minutes ago

  @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

• 
  Shrikant Gupta (@Shrikan15918909) reported 11 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

• 
  cali dreamer (@cali_dreamer12) reported 12 minutes ago

  @Fidomobile your customer service is the worst

• 
  Benn Prend (@BenPrendergast) reported 16 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.