Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/10/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TonySantillan20 Tony Santillan (@TonySantillan20) reported

    @Fidomobile @FidoSolutions , 1.5 hours on hold@to speak to someone. And I though Air Canada customer support was bad. This has to be the worst.

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Guys do not buy anything!!! This is the worst Canadian phone service ever if you can pay some bucks elsewhere do not hesitate! You will regret soon!!!

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile DO NOT BUY ANYTHING FROM THEM! Worst service ever, trust me you wont regret!!

  • gagzdhillon gaganpreet dhillon (@gagzdhillon) reported

    @Fidomobile @A_LIVE_soul Been on the wait from last one hour, is this your customer support. Pathetic service from Fido

  • Satwinder7377 Satwinder Singh (@Satwinder7377) reported

    @Fidomobile how come any new account can be generated on my email without my consent. It is direct invasion of privacy it is so stressing and customer service is not even responding. I need this to be resolved……….

  • JoshRachlis Josh Rachlis (@JoshRachlis) reported from Ottawa, Ontario

    @Fidomobile My sister's phone has no network or Internet and can't even make a call. I called from my phone and it says the office is closed. But your site says it's still office hours til 5pm. And your live chat says nobody is available.

  • KanyeWestern8 Kanye Western (@KanyeWestern8) reported

    Wow @Fidomobile I’m a customer and I have to wait over 3 hours for an agent? #customerservice

  • alenppc Alen Marks (@alenppc) reported

    @Fidomobile I have a byod plan, in QC and the best I was offered by customer service yesterday was 1GB at $35. This is my second line, so I will be switching.

  • attard1978 Eric Attard (@attard1978) reported

    @Fidomobile tried calling twice today. Stayed on hold well over an hour both times to get hung up on by the phone systems. Also tried to online chat and was unable to even be placed in a queue. This is not great service.

  • Hunny_diva R𓃟byn🇨🇦🇵🇹🇮🇹 (@Hunny_diva) reported

    Hearing about @koodo’s Black Friday deal ($50/month for 50GB data + unlimited talk/text AND a free iPhone 11?!?!) I’d be a fool not to switch phone providers! Especially after the joke of a credit @Fidomobile offered their customers after their 2nd outage in under a yr. #Koodo