Fido Outage Report in Sault Ste. Marie, Algoma, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Hillbrandt
(@neilhillbrandt) reported
I understand why @Fidomobile is constantly giving out free data now. If they didn’t they wouldn’t have any customers because they’re customer service team is beyond useless.
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Michael
(@Michaels3334) reported
@Fidomobile tired of your garbage website and lousy service. It used to be a lot better. Your website has crashed on me and Frozen a number of times. Your support does not respond. And all I want to do is cancel the additional phone line. Disappointed, looking at other carriers
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Tariq Razi
(@Tariq_Razi) reported
@Fidomobile One of the worst customer service provided by a Call Centre Supervisor that I have come across in life. Absence of empathy, listening, and customer focus in a Call Centre Supervisor is unbelievable in a Telecommunication Company.
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tasha
(@nachotasha) reported
Wasn't planning on upgrading my phone today... Also have never upgraded through a website with curbside pickup. @Fidomobile has a pretty great system going and I'm getting a brand new phone with a cheaper monthly bill. Less data but I had an absurd amount I wasn't using
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🇨🇦 Marc 🇺🇲
(@Marcus1967) reported
@Fidomobile Maybe you can find a solution why your call centre calls me 4 times a day, everyday. I have opted out more than a dozen times and keep getting calls. I am on the no call list so you are in VIOLATION! 844-277-6919 FIDO SUCKS!
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Stu
(@s7884727) reported
@FidoSolutions Yes. You’re still not dealing with the issue of charging $50 for just over half a GB of data which is disgraceful. Poor form @Fidomobile
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jc
(@JMCInformation) reported
@Fidomobile new customer. Why can't I access my billing? Keeps saying site is down. #Fido
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luisacampagna
(@luisacampagna) reported
@Fidomobile I'm so disappointed that you have to sympathy for seniors stuck overseas that had charges on their account simply for having the phone on for emergency access.
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S M
(@MMikedunn) reported
@Fidomobile Yes, Our daughter figured that out 3 times ( without our knowledge ) , and ran up substantial charges! After 3 conversations with CSR we finally cut her data completely. There was no retribution from Fido, even though we reached out for help many times. Looking for alternatives
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Alaina is staying home and getting fat..ter
(@thatalaina) reported
@Fidomobile why can't I do a one time gift to friend a couple of my unsused gigs of Data ? We are both fido customers, and it's paid for. Why can't this be a service.