Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/12/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • XboxKaneda Kaneda "The True Master of Puppets" Gallon (@XboxKaneda) reported

    @winemaker1960 @Fidomobile They couldn't give me an s22 for free to get me to sub to a Robbers service.

  • mildkiller2002 mildkiller (@mildkiller2002) reported

    @Fidomobile Hi Fido, today I have chatted with 2 Fido online support in regards to the extra refund other than the automatic 5 days credit due to July outage. The 1st support laughed I have no expensive product with Fido since both my cellphone and pad have no contract with Fido.

  • hadley4ipswich Philip Hadley (@hadley4ipswich) reported

    @Fidomobile Your phone lines tell you to use the website & your 'live' chats cut people off. I'm cancelling my service, I have several family members in Canada who will be doing the same. UTTER DISGRACE.

  • scoutkayaker Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @Fidomobile We used to have great signal at our cottage. So strong I could use phone as hot spot for laptop for work. Now, we barely get 1 bar. FaceTime won’t work. Phone calls cut in and out. CAN’T GET ANYONE AT FIDO WHO CARES. Just the brush off.

  • Vishnouu Vishnu Gupta (@Vishnouu) reported

    @Fidomobile @RogersMobileCa Didn’t get refund for the July 8 outage.

  • hadley4ipswich Philip Hadley (@hadley4ipswich) reported

    @Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - you staff just cut me off?

  • FauxPawRL Faux Paw (@FauxPawRL) reported

    Jesus Christ @Fidomobile is the single worst company I have ever dealt with and it's not even close. The lack of competition in Canada is absolutely killing us, and I'm not even talking about the Rogers outage last month.

  • mildkiller2002 mildkiller (@mildkiller2002) reported

    @Fidomobile The 2nd support told me the $25 was expired. I questioned him why expired? Customers should be treated equally and why someone has $25 but others don't? He hang up the call. Both support are rude!

  • seanfordyce Sean Fordyce (@seanfordyce) reported

    @_harmonyxo @Fidomobile @TELUS With all being horrible, it may be worth calling all to see who is the lowest price but clearly the biggest ones do not offer better service over the smaller ones.

  • John_nye77 John Nye (@John_nye77) reported

    @Fidomobile why do you make it Impossible to speak to a live person for billing support?? The Phone# just redirects to a chat bot! How is a chat bot supposed to refund me for erroneous billing charges?