Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (44%)

2. 

   Phone (44%)

3. 

   E-mail (6%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (2%)

6. 

   TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Colin Bain (@cocobiskits) reported a minute ago

  @Fidomobile using roaming in US. Calls do not go through to US or Can. Tried in Texas FL and NC. Did all on help. So frustrating

• ******* Cory (@CoryCocaine) reported 2 minutes ago

  @Fidomobile @FidoSolutions glad after waiting 20 minutes for a call back - rather waiting in chat, the agent disconnects the convo without saying anything. Great pivot support wise. Went from being able to contact a person on the phone to chat centres and bots. Terrible

• justspam (@justspa60403737) reported 3 minutes ago

  @FidoSolutions The resolution was that it's finally canceled but bye bye to the money you've been charging me all these months. Cancelling all my accounts with @Fidomobile after all my plans are done - service outages and pulling stuff like this? No thanks

• Anthony Krusinckas (@krusinckas) reported 4 minutes ago

  @Fidomobile no response? I need some assistance with this matter. Customer service?

• xsx (@xsonarisx) reported 6 minutes ago

  Today's @Fidomobile data outage I experienced is giving me flashbacks to the Canada-wide outage- again left without connectivity & Fido was not at my side leaving customers in dangerous situations- this time during a power outage.

• RunningSquirrel (@RunningSquirre3) reported 8 minutes ago

  I missed Virgin Mobile I wish never switched to @Fidomobile. Very bad customer service. Just charged me 3 times for activation fee, it was their mistake and not going to pay me back!

• justspam (@justspa60403737) reported 8 minutes ago

  JFC @Fidomobile is honestly the worst. Was online with an agent in April for an hour trying to cancel my home internet because was moving out of the country but the account is still active. Tf

• Melodie Osborne Scott 🇨🇦🇨🇦🇨🇦🇺🇦🇺🇦🇺🇦 (@mellybelle57) reported 14 minutes ago

  @Mikeggibbs We have @Fidomobile which uses Rogers. Ever since the big outage our service has been crap. I called Fido, they said. No changes were made. Did a “network refresh” whatever that was and it’s still no better. Dropped calls and weak service

• Ivana Santilli (@IvanaSantilli) reported 16 minutes ago

  To flip to a positive @Fidomobile in Canada & @TMobile in the U.S. have some of the friendliest, professional and humane customer service I've ever experienced in a telecom company.

• Risai (@risai04) reported 16 minutes ago

  @Fidomobile worst customer service. Agents come on live chat and don’t even response. This is unacceptable.