Fido Outage Report in Sault Ste. Marie, Algoma, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (35%)
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E-mail (7%)
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Wi-fi (5%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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NotAcceptingHorsesHat
(@Popehat) reported
Some ******** started spamming my email with @Fidomobile and if I figure out who it is I’m going to do something bad to them
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Bhargav Patel
(@iambhargavpatel) reported
13) I've even asked the agent as an exception if he can put those charges under "Int'l Long Distance Saver" OR Add one more "$5 1000min Int'l LD Add-on" then I can pay for the addons and for whatever the difference is afterwards, but he couldn't help me.@koodo @Fidomobile
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Mat Gilroy
(@MREGilroy) reported
@Fidomobile your "new" customer service system is terrible and I don't mind saying so. I rarely complain or even tweet (have a look). Speaking with a human should be easier. (been texting for the last hour with no resolution)
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oli ⤮
(@syaolix) reported
@Fidomobile when will you support apple watch 😭
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Shem
(@__sdxo) reported
@Fidomobile you guy have to be hands down the worst phone company. I can’t even get a hold of a real person.
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Chance K. Johnson
(@ChanceKJ) reported
from
Calgary, Alberta
@Fidomobile Why you haven’t added AppleWatch plans yet is criminal. I just preordered the new Ultra, my first cellular watch, and as a Fido customer for 15 years it’s seriously making me consider switching to one of the other non-Rogers owned networks.
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Theresa Therrien
(@TDTherrien) reported
Has anyone made a complaint to the CRTC? We have been trying to straighten out a problem with @Fidomobile for over six months and they just rebilled again us for a down payment they weren’t owed and had finally refunded two months ago. We want to know what to expect from the CRTC
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Ashleigh Addison
(@ashleighaddison) reported
@Fidomobile considering the unreliable service Fido has given me they have not shown me the same courtesy despite being a customer for 11 years. Now threatening me when trying to cancel my account.
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Paul Chuang
(@pchuang1979) reported
@Fidomobile , please tell your call centre agents to not lie to your customers. If you are not willing/can't provide credit to a customer, do not tell the customer that you have given them the credit just to get them off the phone.
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Ashleigh Addison
(@ashleighaddison) reported
@Fidomobile @CRTCeng we need better options. Our hands are tied. And I find the quality of customer service has gone down as well. Part of why I loved Fido was the customer service. @FreedomMobile I'm looking for options!