Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/13/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Jashank Jashank Parekh (@Jashank) reported

    @Fidomobile is there an internet outage in Scarborough? I don't have any connectivity since a few hours.

  • z333 butterfly (@z333) reported

    @Fidomobile I am going to switch to another service provider when my contract ends in a few months! I will not recommend anyone to Fido. Terrible customer service experience!

  • heyajla ajla (@heyajla) reported

    **** YA LIFE @Fidomobile YALL ARE A DISGRACE TO THE WORLD

  • howardruns Howard Bailey (@howardruns) reported

    FYI: In Canada, @Rogers (parent company) and Fido are experiencing technical difficulties that prevented them from accessing your mobile account information. It appears that the issue is now resolved, at least on the @Fidomobile side.

  • KaylaIrvine Kayla Irvine (@KaylaIrvine) reported

    Ok @Fidomobile I need tech support and can't seem to get it. I used to have service and now it's terrible and I have no data. What gives?

  • Gary_Sethi Gary Sethi (@Gary_Sethi) reported

    @SophieChatel1 I was denied entrance to a @Fidomobile retail shop. They asked me to lower my mask and present id prior to entering but there is no policy stated. I filed a complaint to head office and thus far no reply

  • TeamJonasMars not here (@TeamJonasMars) reported

    dont get @Fidomobile they won't give you your 150 deposit back and to make things worst they will charge you for things you didn't use. Avoid having to be 50 min with costumer service

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Fidomobile I chat in the morning to cancel my accoutn and it was confirmed by CC, i evening went to store to return the modem they advised service is not cancelled Why? I still dropped the modem, hope there will be no billing issue. Thanks

  • z333 butterfly (@z333) reported

    @Fidomobile It is ridiculous that the Customer Service made mistakes on account activity so my friend and I were not able to get the any bill credit. I even got an email saying that I will get the credit in 2-3 billing cycles with my friend’s. 🤷😵

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Rogers @Fidomobile i cancelled my fido account today morning and in evening i went to store to return the modem as per agent it is not cancelled but accepted the modem. Can some please assist and on chat customer care is not able to help