Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/18/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeFaulksy Nitro Faulksy (@MikeFaulksy) reported

    @Fidomobile customer service is terrible. Can't contact anyone on a Saturday in the middle of the afternoon?

  • bestboyog bb (@bestboyog) reported

    @Fidomobile seriously disappointed in your customer service, waited on the phone, on chat, was disconnected twice after waiting for 99 people to clear in your queue. #dobetter

  • MinaMcKay79 MaighreadMcKeigh (@MinaMcKay79) reported

    @Fidomobile THANK YOU. Sincerely, a resident of Hope who does not have internet access currently because Shaw is down

  • _harmonyxo Harmonica Lewinskyღ (@_harmonyxo) reported

    @itsmarikae @Fidomobile I’ll give them a call, just frustrating because I’ve been here 2 months now and I keep having the same issue. I called them 3x already and they couldn’t see an issue on their end

  • 1BGallucci вяυησ🇨🇦🏒🇮🇹⚽️ 〽️ (@1BGallucci) reported

    Any extra’s for a @Fidomobile customer?

  • shenif Shenif (@shenif) reported

    Hey @Fidomobile i have been on hold for almost 2 hours trying to cancel my service, how is that fair??? if i was working at the office, i would never be able to be on hold this long!! @CRTCeng

  • scottdagostino Scott Dagostino (@scottdagostino) reported

    The irony of Ted @Rogers shuffling around his CEOs is that it’s long been a terrible company regardless and I left its @FidoMobile division largely because of HIM. Following @MarthaLRogers has been a treat though

  • Azeemcanad Azeem (@Azeemcanad) reported

    @Fidomobile Hi the support agent gave me false information about early cancellation fees. I got charged for changing the plan. Please do not let us lose trust in Fido.

  • flybaba flybaba (@flybaba) reported

    @Fidomobile My home internet is not working since Saturday morning and it's Sunday evening now. With people working from home, is there anyway to get some troubleshooting soon. No light for @ sign while Home light is blinking on my modem. East York, Toronto resident here. Thanks!

  • Maurice19684207 Maurice (@Maurice19684207) reported

    @Fidomobile ...is there compensation for Date Fees if the Internet goes down...?