Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/24/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Spent all afternoon with such poor results Also was told there is any then there isn't a loyalty plan department This is not how a company should conduct business

  • ad_shirazi غاز چران (@ad_shirazi) reported

    @EnAlerte @Fidomobile @Fidomobile Iran’s internet is down. Please make phone call free for Iranian

  • AmorShawnd82695 Harper82695 (@AmorShawnd82695) reported

    @cheezyplays_ @Fidomobile I had a similar issue a few days ago, but @markcyber01 helped me retrieve my hacked account. Now, I can log in normally—contact them for assistance!"

  • Ice_nor_summer 어름 (@Ice_nor_summer) reported

    @Fidomobile I arranged a callback for 9:00 AM today, but I did not receive any call. I haven't used phone calls or text messages since I left Canada a few years ago, and now I really need to cancel my service. This situation is very frustrating for me.

  • Prateek_Garg95 Prateek Garg (@Prateek_Garg95) reported

    @Fidomobile You increased my monthly plan fee without any prior notice. I tried calling, but your automated system said customer service is currently closed. Very disappointing experience and misleading communication. @Bell_LetsTalk @Rogers Lets connect as I am looking to port.

  • RogersHelps RogersHelps (@RogersHelps) reported

    @Stigma_Hurts @Fidomobile Thanks for trying that! No worries if it doesn't work. You may have the option to report it as spam via the app your using though. Otherwise, you can just delete it. -Philippe

  • SSSambora Sandy Saragoca (@SSSambora) reported

    @Fidomobile All that was done- 2 calls to your customer service dept. I was told that this was unfortunate, but I would still have to pay. Will definitely be looking to switch providers. Very poor customer service.

  • daei_taha Daei Taha (دایی طه)🇺🇦 (@daei_taha) reported

    Hey @Fidomobile @Rogers Internet in Iran is shutting down again. Please kindly consider free or discounted long-distance calls to Iran. Thank you for your support.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile So upset hours on phone Still messed up Horrible experience CRTC should be aware of such bad service

  • SSSambora Sandy Saragoca (@SSSambora) reported

    @Fidomobile why tell me to contact you privately? I DID- I was told sorry, but no can do to reverse roaming charges for a country I was never in.