Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/16/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • fagofcolour fagofcolour (@fagofcolour) reported

    Touching: Ever since I switched over to @Fidomobile I haven’t gone a month without looking at my phone bill to ask “what ******** is this?” and “do I even need a phone plan?” #pride

  • OseiKusi9 Kusi (@OseiKusi9) reported

    @Fidomobile Loving the customer service already! DM sent

  • GobindpreetG Gobindpreet Singh Gupta (@GobindpreetG) reported

    @Fidomobile I have been a loyal customer of Fido since last 2.6 years. Since last week I am trying to get a new phone from your company reps are just making a fool out of me.I guess now it's time to quit Fido services and look for newer (more caring) service providers.

  • abuttar02 ahmad (@abuttar02) reported

    Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. @Fidomobile

  • 0xmeraux13 0xMeraux13 (@0xmeraux13) reported

    @Rogers @Fidomobile @CRTCeng How is charging for roaming based on a calendar day good for the customer? Recently crossed into the states a half hour before midnight got back in less than 24 hours I was charged for 2 days.

  • christinapapou Papou1981 (@christinapapou) reported

    @Fidomobile don’t buy from them. They do shady business and expect you to stay. How a phone goes from $23 down to $10 a month in about a month or so is bs. You can’t do anything but gauge us. Been a customer for 20+ yrs and this is the thanks I get.

  • ikelsyR ke!s (@ikelsyR) reported

    @Fidomobile hello pls help I received a refurbished phone but I can't open the SIM card tray - I did not receive the tool to do this but Im trying with a safety pin and it's not popping up (Samsung Galaxy S20)

  • dogmomlexa TransParent Dog Mom: Lexa (@dogmomlexa) reported

    @FidoSolutions I don’t want promotions, I don’t want corporate pride garbage. I want to see @Fidomobile take some firm stances on things. I want to see you take a firm position on trans rights, I want you to confront the news that’s coming out of the states and that is spreading into Canada.

  • punner96 schrammy (@punner96) reported

    @Fidomobile worst customer service I have ever experienced. Talking over someone trying to ask a question, then refusing to let me talk to a manager. You guys are killing it. #timetoswitch

  • A_D_J A J (@A_D_J) reported

    @Fidomobile Your support informed you're increasing the bill for all customers. But not telling why. Are you increasing because of "supply" issues or providing anything new? BTW, your call drop rates are increasing monthly; shouldn't that bring some price reduction?