Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/12/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TDTherrien Theresa Therrien (@TDTherrien) reported

    Has anyone made a complaint to the CRTC? We have been trying to straighten out a problem with @Fidomobile for over six months and they just rebilled again us for a down payment they weren’t owed and had finally refunded two months ago. We want to know what to expect from the CRTC

  • onlychristsang1 Chris Tsang (@onlychristsang1) reported

    Again! @Rogers and @Fidomobile @FidoSolutions are down again! I’m at work with 0 data…using work WiFi…and here I am thinking underground was an issue. 😑 #fridaymorning Maybe the end of the year I will…😑

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported

    @CBCOttawa If @RogersHelps or @Fidomobile dare ask me for my ID, which is not a legally enforced requirement, they had better be ready to come outside and cancel my account on the spot. They have no power to ask to see any of my ID unless I'm signing up for something.

  • ashleighaddison Ashleigh Addison (@ashleighaddison) reported

    @Fidomobile considering the unreliable service Fido has given me they have not shown me the same courtesy despite being a customer for 11 years. Now threatening me when trying to cancel my account.

  • laineyk25 Lainey K (@laineyk25) reported

    @Fidomobile so what’s the plan? No internet service on my phone all weekend? I paid my bill and I gave. I service? Wtf

  • ASANRidvan Ridvan ASAN (@ASANRidvan) reported

    150$ isn’t gonna make me poor or rich I will pay this but consider me gone and will be letting everyone in my family and friends know to find better company. @FidoSolutions @Fidomobile @fido

  • ASANRidvan Ridvan ASAN (@ASANRidvan) reported

    @CircularLogic89 @Fidomobile Yes they just told me about that now. My issue is before I went on vacation I was told 20 day max and rest won’t have to pay they didn’t mention anything about billing cycle. I asked her so many times so I’ll pay 300 and that’s it. Now being told something else…

  • MeherzanP999 Meherzan Pardiwalla (@MeherzanP999) reported

    Saw my bill today and realised how they charge extra for mobile plans. Extremely Unprofessional Staff and False Promises by @Fidomobile. Stealing people’s money by issuing fraudulent offers to customers. Worst customer service reps!! People be aware of such activities.

  • s_summan Sonali summan (@s_summan) reported

    @Fidomobile Fraud company selling 5G connections on 4G network when I brought it up my connections are being terminated F*** this company

  • iambhargavpatel Bhargav Patel (@iambhargavpatel) reported

    13) I've even asked the agent as an exception if he can put those charges under "Int'l Long Distance Saver" OR Add one more "$5 1000min Int'l LD Add-on" then I can pay for the addons and for whatever the difference is afterwards, but he couldn't help me.@koodo @Fidomobile