Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/16/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • teatelly teatelly (@teatelly) reported

    @Fidomobile Why is your service reps put you on hold after waiting for 50 mins only to put you back into que unacceptable.

  • useshadyname Userealname (@useshadyname) reported

    @Fidomobile how true is it that the best offer u can give a new customer starts at $45/1gb?? Also, how come customer service on the phone is sub par nowadays? I talked to lots of em recently and there was a lot of maybes and not sures. Also all of them are from "PEI"?

  • SarahBartok Sarah Bartok (@SarahBartok) reported

    @JeffTeravainen @Fidomobile @Bell They’re allllll terrible. So sorry you’re going thru this. Talk about frustrating.

  • santafeabhi Abhishek (@santafeabhi) reported

    @Fidomobile see above 2 tweets Everyone should get the same deal and there needs to be way to cancel services online or via email or reduce the waiting time for live chat

  • Kor_Rye Koray (@Kor_Rye) reported

    @Fidomobile I had 1.89 gb of data left when I checked 15 minutes ago, I was just listening to some music now for about 15 minutes (this uses about 0.5 gb in five hours or so) and got a message saying data is finished and has been paused. That’s not possible, please help with this

  • mendelweisz Mendel weisz (@mendelweisz) reported

    @Fidomobile I have a question about my account I was on the phone waiting for an hour can you help?

  • viveksaharn vivek saharn (@viveksaharn) reported

    @Fidomobile Hi there, I am international student. I had gotten post paid fido sim from my home country unfortunately it is not activated as I arrived and indian fido team said it is activated but it's not working, now I have another sim, I urge you please deactivated it Thanks

  • heywhatsuplol_ hey (@heywhatsuplol_) reported

    @Fidomobile Hello Fido… I’ve been having trouble with my internet lately. We just switched from Rogers to you and as soon as we did we got instant wifi issues. Every time I go upstairs the connection gets so bad I can’t even call my friends on the phone for one second

  • canuckstephers Stephaneige🧡 (@canuckstephers) reported

    @Fidomobile hi there. I’m a now former customer but there’s a credit balance left on my old account. How would I go about getting those funds back? Thank you.