Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/03/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinDFZ KevinDFZ (@KevinDFZ) reported

    @FidoSolutions Not only has there not been service for hours, your customer service is a complete joke. Online chat = "sorry unavailable right now". Call in = "due to unforeseen circumstances unable to take call" and I get dropped. Really? @Fidomobile @FidoSolutions

  • keithwattsradio Keith Watts (@keithwattsradio) reported from Welland, Ontario

    @Fidomobile any word on when service will be returned? I'm an essential worker on call who needs phone service ASAP.

  • firefox99954149 firefox (@firefox99954149) reported

    @EsBeeEf @Fidomobile Looks like its down all over

  • Tnmxy1Tnmxy 💋 (@Tnmxy1Tnmxy) reported

    @Fidomobile @FidoSolutions any updates with the blackout ???

  • Em56099077 Em (@Em56099077) reported

    @7c7ff8d058224fb @Fidomobile I used my friends phone to call the helpline and it said “cannot take your call now.” I know **** happens, but this has been going on for at LEAST 5 hours now.

  • gautamjain101 Gautam Jain (@gautamjain101) reported

    @Fidomobile No Voice/ Internet , what is reason for this issue and when it will be fixed?!

  • firefox99954149 firefox (@firefox99954149) reported

    @Fidomobile @FidoSolutions Not able to make or receive calls, customer services keeps disconnecting, chat not able to connect

  • playa_sirena Kamere's mom (@playa_sirena) reported

    @Fidomobile what’s going on with your service today? I can’t make calls, can’t connect to maps to get to my medical appointment, says no internet service and data isn’t kicking in, text messages are not going through! Unacceptable! I can’t even call you! Only internet w/wifi

  • 7c7ff8d058224fb Sean O'Keeffe (@7c7ff8d058224fb) reported

    @Fidomobile Hey Fido, I like how when service is down you disable access to Fido answers and the helpline. Terrible service getting worse.

  • whatupkhng KHNG 👑 (@whatupkhng) reported

    What's happening with our phone service? Get it together... @Fidomobile @Rogers