Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/13/2026 15:45

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TBromward Tessa Bromward (@TBromward) reported

    @Fidomobile I need to cancel 2 plans - your store staff, phone staff and web services have all provided incorrect info, poor service lack of facilitating cancellation and even transferred me to a different company! Extremely disappointed, horrible service, I expect a remedy ASAP

  • vaishali2893 Vaishali (@vaishali2893) reported

    @Fidomobile well its a worst service , they charged me so much big amount about long distance charged which i was told i have 1000 minutes and now saying u dont have it.

  • MzMaraO Mzz Mara (@MzMaraO) reported

    I’m confused why my phone having so many issues!! Is there a problem with @Fidomobile ?! 1 minute into a conversation and I can’t hear the callers..

  • SeekerStreams Seeker (@SeekerStreams) reported

    @Fidomobile I had auto payments active and a payment bounced.. Once I got the funds I made a manual payment and then the auto payment came out as well after.. I accidentally paid twice! Support is telling me ill get a cheque in 5 weeks if I want a refund... are you kidding me?

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    @tamcos71 @Fidomobile @FidoSolutions Oh man that sucks! My roaming is off too. Fido credited back my money because they couldn't prove I was down in the states on calls and texts and using data. I rarely touch my phone when I'm outside Canada. Can you ask them for the proof you were on your phone?

  • adahe66857827 ada (@adahe66857827) reported

    @dafuCanada @KarenWenLin @Fidomobile I met the same problem with Bell. I think they’re similar

  • olivier_dionne Olivier Dionne (@olivier_dionne) reported

    @FidoSolutions @Fidomobile why is no one talking about your major service outage in Montreal? What are you planning to do for your clients? We've been out of power for 46 hours and fido has been down since Wednesday. Even now LTE access has been shotty at best. Thank god for @Bell wifi...

  • GenCounsNews Leslie Ordal (@GenCounsNews) reported

    @DevinShuman @Fidomobile idk, I worked customer service in the US when I was a youngin, and current experiences still place it far far far above the standard here

  • edgarantonioloz Edgar Lozano (@edgarantonioloz) reported from Twin Elm, Ontario

    @Fidomobile what’s going on with the internet service in #SandyHill ?

  • DevinShuman Devin Shuman (she/her) (@DevinShuman) reported

    @GenCounsNews @Fidomobile Customer service of America sadly isn't much better 😬