Fido

Fido Outage Report in Sault Ste. Marie, Algoma, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/03/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SketchMaster9k Pat (@SketchMaster9k) reported

    ...I didn't cancel within 14 days, I get no refund. Despite never once using or inserting the SIM card in my phone and never receiving the service I was promised. Don't believe their bs promises, especially if you're a new customer. They're... @Fidomobile @FidoSolutions

  • SketchMaster9k Pat (@SketchMaster9k) reported

    ...just trying to run out their refund period clock I don't expect them to do anything, but if you're reading this, don't make the same mistake as me. DO NOT spend your time or money here. I've been a customer for years and they still didn't care. @Fidomobile @FidoSolutions

  • gordonkphil Fortesque... (@gordonkphil) reported

    @Fidomobile this is THE THIRD REQUEST AS TO WHY? MY BILL HAVE GONE UP ALMOST $8.OO...ALSO THE PHONE(WHICH I AM RENTING] IS A PIECE OF JUNK) AS WELL...WOULD LIKE TO GET AWAY FROM FIDO AS SOON AS POSSIBLE...VERY BAD EXPERIENCE...

  • SeanGor07663283 Sean Gordon (@SeanGor07663283) reported

    @Fidomobile Fido cell insurance is a scam. I paid it for years, but the first time my screen breaks , I have to send it across the continent to Toronto and go 10 days without a phone? Fido authorized service place fixed it in 40 minutes, but Fido wouldn’t authorize it! $190!!!

  • SketchMaster9k Pat (@SketchMaster9k) reported

    ...probably 20+hrs on the phone in total. Each time there was a new problem or something wrongly set. By mid-Feb I gave up in frustration and asked them to cancel everything and refund the 3 months. They refused. According to Fido, since... @Fidomobile @FidoSolutions

  • SketchMaster9k Pat (@SketchMaster9k) reported

    I didn't ask for any free credits or anything crazy. It seems reasonable to me that I'd be offered at least a refund for the service that I never received or used. Being refused even that was the red flag that made me cancel all my lines instead of just the new one @Fidomobile

  • gill_m_s Mandeep S. (@gill_m_s) reported

    Hi @Fidomobile what is the penalty/interest if I miss my bill payment? And what do you pay if you delay refund payments? I got my account cancelled last year..and still awaiting refund. If it's for being done with every customer.. means you are using their money @ 0% interest.

  • AdamJ77 Adam (@AdamJ77) reported

    Is anyone with @Fidomobile and having delayed voicemail issues? It's been going on for quite some time and still not rectified and I will be leaving them in April if it's not solved by then #Canucks

  • s7884727 Stu (@s7884727) reported

    Okay, so @Fidomobile charging my wife $50 for 0.6gb of data overage. This is a disgrace. We called the help desk and they did nothing to help. Off to Fizz we go.

  • FollowLukasMora Lukas (@FollowLukasMora) reported

    The worst thing I have done in the last three months was definitely switching from @Fidomobile @FidoSolutions to @koodo ! I will NEVER recommend koodo to anyone. They can’t even put together their billing info.